Clip Notes streaming export causes Reader media clip error

MacPro HDV captured into PPCS4, export OK to Adobe Clip Notes streaming, uploads .mov file to my FTP site OK. The .mov clip plays fine locally in QT. When I open the clip notes pdf in Acrobat 9 Reader for Mac or Acrobat 8 Pro on Vista, both give the same error on opening: Javascript window - error reading media clip. The clip does not load into the pdf, and I can not get error information to debug.
Answer: I need QT streaming server. The Clip Notes streaming is true streaming, not progressive-download or pseudo-streaming. I did not see this in the Premiere CS4 documentation.

I'm using Vista 64.
I was having the same problem with the transport controls not showing up.
I set AcroRd32.exe to run in XP mode and that fixed the problem with the embedded movie file.
Transport controls show up.
Thanks.
I hoped that would also fix the QT streaming problem.
However, if I select "Streaming" and upload it to my server then when the Clip Notes tries to play the file it says "
This happened also before I set AcroRd32 to XP mode.
No problem with "Clip Notes Windows Media" format. It uploads and plays fine.
The .mov file is on the server. I can play it fine in a browser.
Any ideas why Adobe Reader won't play a streaming .mov file in Clip Notes, but will play a streaming .wmv file?
You really need to use QT so you can scrub the timeline.
.wmv files don't let you scrub!
Adobe why haven't you after all these years made Clip Notes use flash?
If you did it would truly be cross-platform.
Thanks.

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Clip Notes + Streaming QuickTime = broken?

I guess this is more of an AME or Reader issue, but figure that PPro users are the most common users of Clip Notes...
I've tried exporting a Clip Notes PDF with streaming QuickTime video from both PPro CS3 + AME, PPro CS4 + AME, and standalone AME CS4, and all of them report an error: "Acrobat has encountered an error while playing this media clip:"
If I use QT but select to embed the file, it works fine. If I use WMV, either embedded or streamed, it works fine. I have confirmed that I'm setting the URL correctly in the Clip Notes settings. The QT spit out by the Clip Notes export plays fine in QT Player, so I know the video itself isn't broken. I'm attempting to play/view these using Reader 8.1.3.
Obviously, the solution would be to not use QT, or to at least embed it, but it's a much larger file than can be comfortably sent to my client (who isn't that technologically savvy). I like the QT option because of the ability to easily navigate/rewind the video.
Anyone else experiencing issues with Clip Notes and streaming QuickTime?

I'm using Vista 64.
I was having the same problem with the transport controls not showing up.
I set AcroRd32.exe to run in XP mode and that fixed the problem with the embedded movie file.
Transport controls show up.
Thanks.
I hoped that would also fix the QT streaming problem.
However, if I select "Streaming" and upload it to my server then when the Clip Notes tries to play the file it says "
This happened also before I set AcroRd32 to XP mode.
No problem with "Clip Notes Windows Media" format. It uploads and plays fine.
The .mov file is on the server. I can play it fine in a browser.
Any ideas why Adobe Reader won't play a streaming .mov file in Clip Notes, but will play a streaming .wmv file?
You really need to use QT so you can scrub the timeline.
.wmv files don't let you scrub!
Adobe why haven't you after all these years made Clip Notes use flash?
If you did it would truly be cross-platform.
Thanks.

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Our company has a Flex application (3.0.2) that is having a problem with audio dropping out in Windows 7. The problem appears worse with a wireless connection, but it can’t be consistently reproduced there, either. The only thing known for sure is that the problem has not been seen on any other version of Windows.
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Thanks for your details. But i need more info.
Server:
FMS      3.0.2 ?
FMS installed in which platform Linux/windows? more details about it.
Client:
IE          7
Flash Player version     ?
WIndows 7
Wireless connection - Was the client placed in poor bandwidth.
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Bat.guy,
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Thanks Gabriel,
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Clip Notes in CS4/Acrobat 9: exports transcript, no controls for QuickTime

When I use the Transcribe feature, then export my project to Clip Notes, it exports every transcribed word as a separate comment. There doesn't seem to be any way of suppressing that, and there doesn't seem to be a way of deleting a transcription either in PP or in Acrobat. The result is that the reviewer sees all these comments and has to fight with Acrobat to insert new comments. When I import the xfdf back into PP, I get the whole transcription loaded into markers along with the reviewer's comments. Unless I open every one, I can't tell what's what.
Is there at least a way of deleting the transcription in PP or Acrobat?
Also, if I export the video as QuickTime, there are no player controls in Acrobat. I only get player controls if I export as Windows Media. That means that some Mac users won't be able to use my Clip Notes exports. I've seen others asking about this, but no answers. Any ideas? I'm running this under Windows Vista Ultimate.

But I find it amazing that there's no way to delete the damn thing. Adobe made a big deal of transcription, but it seems they didn't regard it as more than a gimmick, since they did it half-baked. I think you're right that it's best not to use this "feature".
I don't know if it's necessarily half-baked, so much as it is an overly optimistic appraisal of the capability of the technology at this point in time. I mean, it does create words, and sometimes very interesting ones at that
What's interesting to me is that when I tested out the transcribe feature back when Adobe released the beta of Soundbooth CS4, it was MUCH more accurate--and I was testing it on the mixed, final soundtrack of a documentary captured from Betacam SP. The transcription wasn't anywhere near 100%, but it was actually usable. Now, it struggles on pristine audio from a single, clear voice track. Wish it wasn't so...
Anyway, you can stop the transcription from appearing in a Clip Notes export. Check out the following screenshot for the how-to:

Reader 9 Kills Clip Notes

For anyone using the Clip Notes feature of Pr or AE: don't upgrade to Acrobat Reader 9.
Your client won't be able to add comments, nor will they be able to export the .xdf data file that gets imported back to your Pr sequence. When you open the Clip Notes .pdf file in Reader 9, the program alerts you that the .pdf document has enabled features that are not available in that version of Reader. No other information is available.
-Jeff

Welcome to the forum.
Unfortunately, there is no Adobe presence here. We are all just users. Adobe might "read" a few posts out in the main fora, though we seldom know. The chances of them reading something in the Lounge is as close to absolute zero as one can get - sorry.
I would have assumed that this HAD been fixed by now, but from your comments, maybe not. Do you have the latest releases of all programs, Acrobat Reader 9, PrPro CS4.1 and whatever AE CS4 is up to? BTW, your client will likely need the latest for all pertinent programs too. Good luck.
For getting the attention of Adobe, it's best to use the Bug Report/Feature Request.
Sorry for the bad news,
Hunt

Clip Notes

When I export a clip note file from Premiere CS4 the comments box in the pdf file has a complete speech transcript from the original video under the heading [Sender]. When the notes are then re-imported to the sequence timeline I get a marker point for every word. Is there a way to stop this.
Richard Knight

See: FAQ:Why won't clip notes play in Adobe Reader?
Or perhaps: FAQ:Why does export to Adobe Clip Notes fail?
Cheers
Eddie

Can't install photoshop cs6 on brand new iMac - "Media db error: 18"

At my company we recently hired a web designer – given his insistence on using the Adobe software, we decided to give Photoshop a try.
We downloaded a trial version and tried to install it on the brand new iMac (no previous installations of adobe stuff) we just bought for the new desigher, but... it's not even installing!
The installation process halts at around 2% and an error screen appears which gives generic instructions ("restart your computer and retry") and points to a log file where one can read "Media db error: 18".
Of course we tried restarting the computer, cleaning up ~/Library, re-downloading the installer... no good – we then downloaded and run an adobe cleanup utility... still no good.
Some people on the internet report they have the same problem... we found several questions on the matter, but no answer (besides "restart your computer" and other generic stuff that we tried and does not work).
We then called Adobe support (Italian support) and they told us they don't give support for trial versions, like we should sight unseen buy a (pricey!) software we can't even install! .
Can anyone here help?

Thanks for your help!
No, no beta or previous installations of any Adobe products – we are trying to install to a brand new iMac (just bought last week from the store): it has the latest version of everything (Os: Lion 10.7.4)
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CS4 - Clip Notes Export - streaming option

Anybody wanna save me a little time experimenting and go into a little more detail than is available in the manual? There is of course the promise of 10 points in it for you.
If I choose file/export/adobe clip notes and in the clip notes tab also choose "stream" and then check FTP in the others tab with all of the pertinent info including remote directory and back in the clip notes panel use the ftp address for the url setting - here is where I'm starting to get confused. Does the url setting need to include the path to the remote directory? Do I have to upload an encoded version of my sequence manaully to that direcory or does Media encoder upload that automatically? I've watched a couple of video tuts and read the manual but have no actual experience at this and would love to start using this feature with a client I am working with now.
TIA

edit - nope didn't work. I know the manual mentions that the ftp server also needs to be a web server. iDisk is a web server. I tried also just pointing to the file - with out the sharing which is probably not necessary - providing of course I have the right url path - didn't work. Could be the path I'm typing. http://www.me.com/idisk/my user name/movies/the file name
The work around I'm going to employ in the meantime is to do the embed option and upload that larger sized file to the ftp manually. Then when they save it it will email the smaller .xfdf file back to me and I merely import it.
What is a bit odd is that Adobe didn't use flash as a method of encoding this clip notes file. The same size .flv for the particular file I'm using as a test looks much nicer than either the .wmv or the .mov Adobe owns flash right?
Are you talking about the FTP upload function here? Because that HAS to be a proper FTP server in order for the FTP upload to work. In other words, if your website is http://www.mysite.com, you would need FTP access at ftp://ftp.mysite.com. Now, ClipNotes doesn't access fils through FTP, it access streaming files through HTTP, so wherever the file is hosted on the Internet, it needs to be accessible through the HTTP protocol. I'd imagine that your iDisk (is that the Mac thing?) would probably work for HOSTING the file, but you'd need to find an alternate means of uploading the encoded video to that host. There's probably some sort of web-based front-end for iDisk, instead of having FTP access as a typically web host would provide.
Long story short: you don't have to use the FTP upload built into AME in order to use Clip Notes. You DO have to set the URL for the uploaded video properly, but the video does not have to be uploaded by AME in order for Clip Notes to work. The file will be encoded and saved locally, to wherever you opt, and you can manually upload the encoded video later. This is how I imagine you'd have to use the iDisk hosting/space.
Does that make any sense?
I've often wondered why Adobe didn't opt for Flash in Clip Notes, and the only thing I can come up with is the Flash video container file doesn't provide for accurate enough seeking. Flash video tends to jump to specific keyframes, making navigation (and therefore, commenting via Clip Notes) a challenge or even impossible. I guess it's conceivable that they'll work something out in a later revision of Clip Notes, but that's merely wishful thinking.

Clip Notes in CS4: questions about streaming

I've used Clip Notes before with small, embedded files, but this is my first time with a large video that I want to stream on a server. Maybe someone can answer a few questions:
Where do I name the movie file? The export dialog only has a place to name the PDF.
How does the URL setting work? The documentation simply says "This is where your video file is located" but that puts the cart before the horse. How can I specify the name and location of a movie that hasn't been created yet and for which I have no control over the name? The FTP feature works great, but it's for upload only, not for naming.
After exporting the movie and PDF, is there a way to re-generate the PDF w/o having to re-export the movie? I realized I wanted to make some changes to the PDF only (like instructions and URL), and exporting another movie will take time that isn't necessary.
I learned here earlier that only the QuickTime option will provide player controls. But a big .mov requres a streaming server, which I don't have. The .wmv option has the opposite problem. Does anyone know of a workaround (or other method entirely) that will use Flash video? FLV or F4V will do progressive downloading with small file sizes for online viewing.

Where do I name the movie file? The export dialog only has a place to name the PDF.
The name you assign to the PDF is also assigned to the exported movie file, regardless of whether you use QT or WMV. So, if you set the name of the PDF in the Export Settings to "clipnotes.pdf", the video will be either "clipnotes.mov" or "clipnotes.wmv", depending on the format you've chosen.
How does the URL setting work? The documentation simply says "This is where your video file is located" but that puts the cart before the horse. How can I specify the name and location of a movie that hasn't been created yet and for which I have no control over the name? The FTP feature works great, but it's for upload only, not for naming.
See above. Since you now know what the filename will be, you just have to decide where the file will reside on your server, and input this into URL field. Using our example from above, you'd use enter something like "http://www.mysite.com/upload/clipnotes.mov". It's a full URL, with the "http://" needed; just change the pertinent details.
After exporting the movie and PDF, is there a way to re-generate the PDF w/o having to re-export the movie? I realized I wanted to make some changes to the PDF only (like instructions and URL), and exporting another movie will take time that isn't necessary.
Maybe, though I haven't tested this:
Trash the original PDF file.
Temporarily rename your originally-exported movie file, or move it to a different folder so that it's not overwritten.
Set your export range to one frame, using the same settings and same name that you did for your first export, and restart the export.
Throw away the new movie file, and rename the original or move it back to it's original folder. Since the only connection the PDF has to the movie file is the URL and filename, this should work.
I learned here earlier that only the QuickTime option will provide player controls. But a big .mov requres a streaming server, which I don't have. The .wmv option has the opposite problem. Does anyone know of a workaround (or other method entirely) that will use Flash video? FLV or F4V will do progressive downloading with small file sizes for online viewing.
I don't think you need a streaming server; I've tested QuickTime off a regular ol' HTTP server and it works fine. Incidentally, I should add, QuickTime streaming WASN'T working for me previously, at all. I just tried it out, and it would seem that a recent update to Adobe Reader might have fixed the issue. Streaming WMV always worked fine. Curious.
As far as Flash: are you talking about using Flash Video in ClipNotes, or just Flash Video viewing online, in general? At this time, ClipNotes is QuickTime or WMV only, but I wouldn't be suprised if Flash Video makes an appearance in ClipNotes CS5, given the whole focus on Flash in the Adobe ecosystem. If you're talking about general FLV playback, check out the JW FLV Media Player; it's an fairly simple-to-configure Flash Video player that can be embedded into a webpage.

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