Cloud Subscription - Adobe Premier Elements says trial has expired - needs license key.

Subjectec says it all. I've seen similar threads but no solutions.

Keeganteh8yrold please post your inquiry regarding a feature comparison in the Premiere Pro forum at http://forums.adobe.com/community/premiere.

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Can't access my paid subscription to Cloud. After sign in says trial has expired.

I've paid 3 months of my subscription to Creative Cloud but can't access it because everytime we sign in, it says our trial subscription is over. How do I get it activated to recognize that I'm paying a subscription?

This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.
Acrobate downloaded successfully. no problem there. but it won't open. only gives me the error message that trial has expired and do I want to buy it. i already bought it so... i'm stuck. I have tried shutting everything down and starting again (twice) still the same error. tried re-downloading. no help. any ideas?

Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.

Acrobat subscription edition gives message "your trial has expired"

Yesterday I bought a month to month subscription to Acrobat Pro but I'm having trouble with it. I had previously downloaded and installed a trial, and the trial had expired. That's why I bought the subscription. So I re-downloaded and re-installed Acrobat Pro from the "download" link on page of my account that lists my purchases, but when I run it it still says "Your trial has expired". The install date on Acrobat shows today's date, so it's not the old installation but the new one that is giving this message. Am I doing something wrong?

I found the solution in another post. Just fill in email address and password and subscription is recognized.

Trial has ended - purchased plan - cannot open PS keeps saying 'trial has expired'

My PS trial ended so I decided to purchase the creative cloud photo plan. After completing the purchase I tried to open the application, but when I do, I just get a "trial has expired" page with links to "join now" or "license the software".
I have tried uninstalling and installing the app but I still get this page.

uninstall your ps trial.
clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
then download the cc desktop app and install your subscription ps, Creative Cloud Help | Creative Cloud for desktop

External editing wants to open in CS6 by my trial has expired need to go back to CS5

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Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.

I have installed Adobe Premier Elements 11 Trial version, can't find program

I have downloaded this multiple times through the Download Assistant, the program does not then automatically install, but I went to the folder where I had directed the download and double clicked on the Setup file. Then the installation process happened and I got the message at the end saying my installation is complete. No icon shows up on my desktop and I cannot locate the program anywhere. I even tried uninstalling the Download Assistant, re-installing it and re-downloading and re-installing. Still nothing. Any suggestions?
Thanks in advance.

You will have to provide system information and other details...
Mylenium

Unable to open PS 6, says trial has expired but I am subscribed for it

I am unable to open my CS6. It was working, but now says my trail jhas expired. But I am paying the monthly fee for it.

Hope this helps. http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Error 4960 during Adobe Premier el 10 trial download/installation

So I got this error in the end of the downloading process of the adobe premier elements 10 trial. Opens a dialog screen, attached a picture below:
I tried canceling download, force quiting bloody download assitant, uninstaling download assistant, but still get this error when opening this program. For some resons buttons pause and stop download do not respond. Can I somehow download the premier elements trial through the direct link on the internet without any download assistants? I am russian and it is like the frst time i tried to purchase an official application and pay for it in future, but after so much irritation I am about to go with pirate version without any concern of ethics and whats so ever.. By the way I am on mac os x ver 10.7.3

Where were you trying to download the install files too? This often occurs when choosing the Application folder to download the install files too. I would recommend completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1. Please choose the default location of the User folder to download the install files too.
Alternately you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

Creative cloud software says my free trial has expired, but I have a paid subscription

my creative cloud software says my free trial has expired, but I have a paid subscription and money was taken out of my account so I know it is paid. help!

My problem with Adobe's recognition of my Adobe ID was solved by the chat support. The file "host" was changed, so that Adobe products no longer was blocked. Try the chat.
With Kindly Regards
Palle Tørnqvist
Den 08/04/2013 kl. 14.10 skrev TimmyC123456 <[email protected]>:
Re: creative cloud software says my free trial has expired, but I have a paid subscription
created by TimmyC123456 in Adobe Creative Cloud - View the full discussion
I'm having the same problem. Subscribed to Creative Cloud. All the apps showing as 'Try' rather than the 'Download' buttons that apepar on a colleagues machine (who subscribed a few months ago). When I load the trial of Indesign, if I select 'licence software' - no space to put Adobe ID, only serial number which I don't have with the Creative Cloud membership.
Tried everything that has been suggested. Updated everything in Adobe App' Manager. Gone back to open Indesign - still just has boxes for serial number.
Please sort this out Adobe. I've wasted half a day trying to install on my machine and still have the rest of the studio to do.
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I have purchased Adobe CC and have been paying $9.99 for two months now, but all of the sudden today I tried to open it and it is saying that my 30 day trial has expired

I have purchased Adobe CC and have been paying $9.99 for two months now, but all of the sudden today I tried to open it and it is saying that my 30 day trial has expired and will not let me access it.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

My photoshop cs6 trial has expired, I signed up for the creative cloud. The download page says photo

my photoshop cs6 trial has expired, I signed up for the creative cloud. The download page says photoshop is installed however, I can't access photoshop, it still says trial expired. What do I do?

Hi SoldierInkDesign,
After signing nto https://creative.adobe.com with the Adobe ID you used to purchase the subscription try converting the trials to licensed with the process shown here:
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave

Trial edition of Adobe Premier Elements

I want to make my video on Adobe Premier Elements 11 but im using the trial version. Everytime i put a picture, in the background, it says "created with adobe premier elements trail version". How do i delete that from my movie?
Please someone help me. I'm desperate.

Welcome to the forum.
As has been stated, as long as the copy of PrE is the "trial," that watermark will appear, and be embedded in any output file.
When you do purchase the program, and plug-in your S/N to convert from trial to full-paid, you can remove that watermark, for subsequent output, but be sure to Delete any Render Files, as mentioned in that FAQ Entry, posted by John T.. That is an important step, and remember, any files output FROM the trial, WILL always have that watermark.
Good luck,
Hunt

Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal

Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal Pre icon, File, Edit, Clip, etc.
I am planning on purchasing Premier Elements 13, would it be better if I bought a new program rather than download an upgrade, just in case the upgrade doesn't load properly due to the error with my existing program?
If I the deleted Premier Elements 9 on my PC would I lose all my existing videos that were produced using Premier Elements 9 or would they be saved so that they can still be worked on in Premier Elements 13?
Does Premier Elements 13 work with Windows 7?
Thanks
Terry

Premiere Elements 13 absolutely works with Windows 7!
In fact, I'd highly recommend you download the free trial and give it a test run.
Meantime, go to Windows Update and make sure you have all of the latest Windows updates, including those that don't install automatically. Then go to the nVidia or ATI site and ensure you have the latest driver for your graphics card, and go to Apple.com and ensure you have the latest version of Quicktime, per the program's requirements.

Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.

I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project. When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Cloud Subscription - Adobe Premier Elements says trial has expired - needs license key.

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