Color Wheel Lockup in Mac Mail

The last thing I remember doing when Mac Mail was working correctly was (shudder) running a Microsoft Office Upgrade just before leaving work yesterday. I have been banging my head against a wall all day trying to figure out why my Mac Mail now goes into "Color Wheel Lockup" making it impossible for anything else to happen except a "hard shutdown" (shudder again).
What is going on? Or have I just learned the lesson I preach to everyone else of Never Running A Microsoft Update??

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with your computer:
About the Mac OS X 10.4.8 Combo Update
Mac OS X 10.4.8 Combo Update for PPC
Mac OS X 10.4.8 Combo Update for Intel
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

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Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. Right now, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. Any suggestions?

Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. After trashing many docs, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. I'd like to install Lion, but now I'm afraid it will slow down my machine even further. Do I have enough free hard disc space? Is Mail problem related to free hard disc space? Thanks for your help!

7gb of free disc space is required to install Lion. Read this about how to free up disc space: http://pondini.org/OSX/DiskSpace.html. Also, advice on how to speed up your mac: http://www.maclife.com/article/feature/25_ways_speed_your_mac

Safari initiates spinning color wheel lockup

When I get to a website that I want to print I finish giving the print command and get the spinning color wheel instead. As if like in Windows I have too many expectations than the Mac can handle. And yet I have 2 gigs of RAM and the Memory is little used as Mac is only 6 months old.
What is recommended when you get the spinning wheel ? Windows machines like to be defraged. What does a Mac need ?

thanks

Color wheel showing again with mail & other applications

Please note I am a MAC user and not anything close to an "experienced" user - I can do what I need to on my MAC. Any help/suggestions appreciated.
From another post I gathered I should check my console at the exact time the "wheel" showed up and copy that line of data here - so this is what I found:
"3/30/15 4:27:44.437 PM AppleIDAuthAgent[361]: SERVER checkAccount: Apple ID "go...ie@?????.???" doesn't have a password; no next action. (checkAccountAndDetermineNextAction()/AppleIDAuthenticationImpl.cpp #1681) client 296
3/30/15 4:27:44.627 PM Mail[274]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
3/30/15 4:27:44.628 PM Mail[274]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server"
This has been happening a lot lately (again). I also ran Etrecheck and here are those results:
Problem description:
Mail running super slow, other programs hanging up
EtreCheck version: 2.1.8 (121)
Report generated March 30, 2015 at 4:15:33 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (21.5-inch, Mid 2010) (Technical Specifications)
    iMac - model: iMac11,2
    1 3.06 GHz Intel Core i3 CPU: 2-core
    12 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 0/DIMM1
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    ATI Radeon HD 4670 - VRAM: 256 MB
        iMac 1920 x 1080
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 8:24:44
Disk Information: ℹ️
    WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (173.40 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5680H
USB Information: ℹ️
    Fitbit Inc. Fitbit Base Station
    Western Digital My Passport 0820 1 TB
        EFI (disk1s1) <not mounted> : 210 MB
        My Passport (disk1s2) /Volumes/My Passport : 999.83 GB (686.59 GB free)
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Apple Inc. Built-in iSight
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hypervisor (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.netbridge (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.usbconnect (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.vnic (10.1.4 28883 - SDK 10.7) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.logmein.hamachi (1.0) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.brother.LOGINserver.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [not loaded]    SpyroDriverDaemon.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.bombich.ccc.plist [Click for support]
    [not loaded]    com.bombich.ccc.scheduledtask.70263019-9CCD-49C3-86BF-D2EB3F7BA3B9.plist [Click for support]
    [not loaded]    com.bombich.ccc.scheduledtask.974C83DD-2C56-416E-BA5F-79D9C465CF76.plist [Click for support]
    [running]    com.fitbit.galileod.plist [Click for support]
    [loaded]    com.leapfrog.connect.shell.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.akamai.single-user-client.plist [Click for support]
    [running]    com.bombich.ccc-user-agent.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.hitachigst.backup.agent.plist [Click for support]
User Login Items: ℹ️
    RoboFormIcon    Application (/Users/[redacted]/Library/Application Support/RoboForm/RoboFormIcon.app)
Internet Plug-ins: ℹ️
    Unity Web Player: Version: UnityPlayer version 5.0.0f4 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Click for support]
    GarminGpsControl: Version: 4.0.2.6 Beta - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
    RoboForm
    Add To Amazon Wish List
    searchtab
    Open in Internet Explorer
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences [Click for support]
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        Macintosh HD: Disk size: 499.25 GB Disk used: 325.85 GB
    Destinations:
        My Passport [Local]
        Total size: 999.83 GB
        Total number of backups: 0
        Oldest backup: -
        Last backup: -
        Size of backup disk: Adequate
            Backup size 999.83 GB > (Disk used 325.85 GB X 3)
Top Processes by CPU: ℹ️
        12%    mds
         3%    WindowServer
         2%    launchd
         0%    fontd
         0%    netsession_mac
Top Processes by Memory: ℹ️
    541 MB    mds_stores
    353 MB    com.apple.WebKit.WebContent
    219 MB    Google Chrome
    219 MB    Mail
    142 MB    Microsoft PowerPoint
Virtual Memory Information: ℹ️
    6.91 GB    Free RAM
    4.17 GB    Active RAM
    742 MB    Inactive RAM
    1.06 GB    Wired RAM
    4.09 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 30, 2015, 07:49:39 AM    /Library/Logs/DiagnosticReports/galileod_2015-03-30-074939_[redacted].crash
    Mar 30, 2015, 07:47:42 AM    Self test - passed
    Mar 29, 2015, 03:41:50 PM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-29-154150_[redacted].hang
    Mar 29, 2015, 03:41:10 PM    /Library/Logs/DiagnosticReports/Microsoft Excel_2015-03-29-154110_[redacted].hang
    Mar 28, 2015, 09:56:20 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-28-095620_ [redacted].crash

Greetings ECJulie,
I understand your are experiencing slowness while using your Mac. The following articles may provide a solution:
OS X Yosemite: If your Mac runs slowly
If you find your Mac is running slowly, there are a number of potential causes that you can check.
An app you’re using may require more memory than your computer has easily available. To see how much memory your computer has, choose Apple menu > About This Mac, then click Memory. See the help that came with the app to see its system requirements.
To find out how to increase your computer’s memory, choose Apple menu > About This Mac, click Memory, then click Memory Upgrade Instructions in the lower-left corner. documentation that came with the app to its system requirements.
To see what processor your computer has, choose Apple menu > About This Mac, then click Overview.
To see what graphics card your computer has, choose Apple menu > About This Mac, then click Displays. The name of the graphics card in your computer is displayed in the middle of the window.
Your computer’s startup disk may not have enough free disk space. To make disk space available, move files to another disk, then delete files you no longer need on the startup disk.
Quit any apps you’re not using.
If you have problems with your disk, use Disk Utility to verify and try and fix any issues.
Use Activity Monitor to see if a particular app or activity is making a large demand on your Mac.
OS X Yosemite: If an app freezes or quits unexpectedly
There are several suggestions to try.
If the app is frozen, force quit the app. Click the app’s window, then choose Apple menu > Force Quit. You can also press Option-Command (⌘)-Esc, select the app, then click Force Quit.
When you force an app to quit, you may lose unsaved changes.
If the app quit, reopen it by clicking Reopen in the dialog that appears.
Restart your Mac. For more information, see Restart your Mac.
Read the app’s documentation to check if it’s compatible with your version of OS X.
Open another file in the app. There may be a problem with the original file.
Check for updates to your software.
Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
Uninstall any app plug-ins or enhancements from other manufacturers.
If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.
Restart your Mac in safe mode. For more information, see Restart your Mac in safe mode.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Lost attachments in Mac Mail ...

I have an email thread (quite a long one). In one of the emails sent to me was an important document, it was sent as an attachment. I am trying to retrieve this document, however, when I go to find that particular message in the thread I cannot click the attachment. The message no longer is in standard format, but rather colored text.
Does mac mail only store messages with attachments for so long? Is there a way to retrieve it? Please Help!!
Thanks

The problem of "invisible" attachments sounds all too familiar. I am using Apple's "Mail" program ver. 3.4.
Recently, attachments have not always been showing up when the email's file size and the Paperclip icon indicates an attachment should be present. I have found that when this happens, very often I can view the hidden attachment by either going to the File Menu and choosing "Quick Look Attachments", or by pressing the Command and Y keys simultaneously. On occasion, I have had this abnormality occur from the same sender's email account who has also sent other emails with attachments that have shown up.
If this is a known Bug, hopefully the upcoming OS X 10.5.5 update will provide a fix.

Mac Mail and the dreaded colored spinning wheel!

Hi:
A new issue has developed with Mac Mail on my MBP.
As of today I am consistently getting a colored spinning wheel, as though the program is trying to fetch my mail, but cannot. I have to use "Force Quit", because the program is unresponsive.
I'd be happy to paste the Apple Report data if anyone thinks this is helpful.
Any ideas as to what the problem is, or what I can do to fix it.
Its strange that the problem just "started", out of thin air!
Thanks,
Michael Stryker

Did you try repairing permissions and then re-testing Mail to see if the problem persists? What about disabling the "Warn before visiting a fraudulent website" option in Preferences > Security? Have you tried creating a new user account and setting up Mail there to see if the problem occurs there?
Which version of Mail does it say you have?
Mulder

I have a 27" imac. If I log on to yahoo mail, the color wheel comes up and i cant check email or send. It only happens as soon as i log into my yahoo mail! Please help someone.

I am new to Using Apple. I've had my Imac for about 5 months, Recently when I log on to my Yahoo mail, if I click on any of my email, or if I try to compose an email, the color wheel turns on and it just freezes up, I am not able to view my email. This only happens with my Yahoo mail. Someone please help? Any Suggestions?

Hi Lizzy..
If you are using web based email (accessing from Safari), from the Safari menu bar click Safari / Preferences then select the Security tab.
Click: Show Cookies
Delete all Yahoo cookies.
Now from the menu bar again click Safari / Empty Cache.
Restart your Mac, launch Safari. Try Yahoo.
If the problem persists, there's a better way to access your Yahoo mail without a browser.
Launch the Mail application. Either from your Dock or Applications folder.
From the Mail menu bar click Mail / Preferences then select the Accounts tab then the Account Information tab.
Click + under the Accounts window on the left.
Type in your name, Yahoo email address and password.
Click: Create
No more having to use Safari or any browser to access your Yahoo mail. Just click the Mail icon in the Dock.

Is Your Lion OSX Macbook Mail Acting Weird (slow, non-responsive, prolonged color wheel, etc.)

My mail became unresponsive or extremely slow. Spinning gear-wheel next to account name never stopped spinning. There was also a little white circle with a squiggle in it next to account name. It took for ever to send myself an email, retrieve email from Cloud. The app often froze with a perpetual spinning color-wheel and ALWAYS required me to force-quit.
I searched online and in the forums. Nobody seemed to have an answer for this widespread problem. Then one of the techies in the Lion OSX forum talked me through some tests and we discovered the problem and the cure - at least for people who have been using a dot-mac email address.
You need to go into Mail preferences. At the bottom of the "account" page are a small plus and minus button. Blue-highlight your "dot-mac" (.mac) account listing in the upper left corner of the page, then click the minus button and "delete" the dot.mac account. You will still have your other - current - email account intact (.mac no longer exists - THAT'S why its presence on your email app is causing all the problems).
I did this, and ALL my email problems have gone away. The app now functions perfectly again.
Hope this solves your problem too.

PS - don't worry...mail addressed to you via your old dot-mac address will still reach you via your free Mobile-Me email acct and via Cloud.

My MacMini2,1[a] suddenly lost my internet setup and tells me that the Ethernet is not connected. [b] it has at the same time become extremely slow [c] It hangs up with the loader color wheel going on and on and on. I am new to Mac. Please Help

I am new to Mac and I have a Mini 2,1 Intel Core 2 Duo
It was working great then I was away for four months when I returned I don't know what happened a month later [a] I lost internet connection. When I checked in the Network Preferences it says "Ethernet" not connected, even though the cable is connected and works well when I use it on my PC
[b] the speed has dropped I now go for a cup of tea for it to load any program or file
[c] It invariably hangs up with the color wheel going on and on and on.
[d] do Mac's have any restore systems like PCs' or system recover?
I did not find help in the FAQ so I am reaching out to the Mac family for help. By the way I am in India and BSNL BB is my service provider.
Sincerely apprecaite any help I can get to learn to use and love a Mac!
Regina

I am new to Mac and I have a Mini 2,1 Intel Core 2 Duo
It was working great then I was away for four months when I returned I don't know what happened a month later [a] I lost internet connection. When I checked in the Network Preferences it says "Ethernet" not connected, even though the cable is connected and works well when I use it on my PC
[b] the speed has dropped I now go for a cup of tea for it to load any program or file
[c] It invariably hangs up with the color wheel going on and on and on.
[d] do Mac's have any restore systems like PCs' or system recover?
I did not find help in the FAQ so I am reaching out to the Mac family for help. By the way I am in India and BSNL BB is my service provider.
Sincerely apprecaite any help I can get to learn to use and love a Mac!
Regina

My Iphoto version 8.1.2 stopped working today. Opens to a blank white screen with the little color wheel spinning indicating something running. I also cannot shut this window once opened without doing a hard shut down of my Mac Book Pro. What is wrong?

Opens to a blank screen with the little color wheel running indicating that something is running everytime I put my mouse on page. I also cannot close the page or do anything concerning this page when the little wheel is running. This has gone on for hours. I can only close the page by doing a hard shutdown of by Mac Book Pro. Never had this happen before.

Your main library is damaged.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Why is my mac book pro very sluggish in opening windows/color wheel

why does my Mac Book Pro acting slow when ever I'm working in multiple windows, going back and forth,
it take for ever to open up load the pages, and there is a rainbow color wheel spinning, not sure what is going on with it.
please help, and my 3 year warrant has just expired. please help.

Check to see how much free space there is on the startup disk.
Click the Apple menu icon top left corner in your Desktop. From the drop down menu click About This Mac > More Info then select the Storage tab.
Make sure there's at least 15% available storage space.
mac book pro very sluggish in opening windows/color wheel
If storage space is not the issue, the startup disk may need repairing. Use Lion Recovery
OSX Tips The Storage Display

Mac mail inbox spinning wheel adjacent icloud inbox

my Mac mail inbox, adjacent the icloud tray has a continious grey spinning wheel, no new mail is coming in.
Also there is a grey clock adjacent Reminders/Notes/iCloud? Are they related; how to fix?

Hi Eric,
This is my very first post because I can usually fix things on my own, but I was freaking out a bit. I did so many things to mess up my mail, including changing an IMAP account to a POP account, applying rules that were not very smart, and when things started to go wrong, I deleted the POP account. Essentially, I pulled all my emails off the server, put them in a folder on my Mac, then deleted that folder by deleting the account. But, I appreciate your reply and potential solution. I'm always happy to learn more about my Mac, and now I know where I can look (home/user folder Library/Mail) should this happen again, so thanks for that. I was just going to leave a reply to my own post;
I panicked, but (I think) I have fixed this. I used Time machine to restore my inbox. Suffice it to say I have a much better understanding of Apple's Mail app and how careful you need to be with setting Rules. <—— (Very embarrassed face)

My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forc

My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forcing close again? does anyone have a solution to the above problem?

You mean the default OS X mail app? Try reinstalling OS X Yosemite if that's the case.
If you are referring to 3rd party mail applications, that's a compatibility issue. Some apps don't work in the new operating system. You have to wait until the developer updates the app, or you have to revert back to Mavericks to continue using it.

Large online photo files cause slow Mac with spinning color wheel

My Mac Mini has been gradually getting slower to launch apps, any app, and now usually includes 15-30 seconds of spinning color wheel. Sometimes I get the wheel and delays while browsing. Finder windows populate slowly with file icons/names.
This behavior seems to have started, and gradually increased, since upgrading to 10.6 about 8 months ago but it also seems to be related to viewing large photo files online, since Snow Leopard.
One repeatable problem is viewing a large 2 or 3mb photo file online. I notice in Activity Monitor that Safari (both 4 and now 5 at 64bit) will dramatically increase the Real and Virtual Memory used, and not decrease even after the browser window is closed. In a few minutes the User CPU % will max out (at about 75% while System uses 25%) and the Mac while freeze for several minutes (Safari not responding) until CPU usage goes back to normal, but the Mac will be so sluggish then that I have to restart. I usually Force Quit Safari.
I have Repaired Permissions (1000s of Airport Utility were repaired but the JavaVM permissions report fixed but are on the list of repairs again a few minutes later) with Disk Utility and Cocktail, scanned with VirusBarrier X6, monitored network connections for months using Little Snitch and usually leave open Activity Monitor for checking out the action. I have read a lot of support docs and forums but I can't find the problem.
Any idea how to rid myself of this bizarre behavior?

start with http://www.thexlab.com/faqs/sbbod.html
See
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X, and
Myths of required versus not required maintenance for Mac OS X for information.

I was able to download the Creative cloud but my Mac won't open the download. All I get is the color wheel...What should I do?

I paid for the student creative cloud and was able to download the actual software but my Mac will not open the installer for the cloud. I click on the download (which is the installer) and all I get is the color wheel that shows that it's having issues completing the task. The "Finder" also says that it is not responding while trying to open the download. Any suggestions on how to get the installer open?

Mcleighty0 can you please post a screen shot of the behavior you are experiencing? Please see FAQ: How do I capture and post a screen shot or video? for information on how to post a screen shot to this discussion.

Color Wheel Lockup in Mac Mail

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