Colors in Lightroom & Photoshop CS5 don't match the files in Windows

I recently sent a file to my regular printer and the photos came back flat and somewhat gray.  When I view the photos in Photoshop and Lightroom, the photo looks warm and colorful.  When I go to Windows explorer and open the .jpg file in a Windows preview, the same file looks just like the photos I had printed.  I imagine I have my color profiles messed up in PS and LR, but I can't figure out how to get them to match the files on my computer. 
Thanks for any help you can provide!

Sounds like you exported your images in a bigger color space than sRGB (like AdobeRGB, ProphotoRGB) and your printer only processes as RGB, regardless of the embedded profile. Try exporting in sRGB color space.
Beat Gossweiler
Switzerland

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