Com shut down cant complete download

ok so i was in the middle of downloading a album and i got disconected from network, so i open i tunes and it automatically goes to purchased music,
and now its trying to download my entire library? why?
i tryed evreything and it geting annoying , i cant finish my downloads because i tunes is trying to download my whole library. im not on a diffrent com i am on the only one i have.

Do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Similar Messages

Shut down automatically when downloads complete/finished

Hi all,
Does anyone know of a way to shut down automatically when downloads complete/finished (other than estimating how long they will be and modifying the energy saver schedule).
Thanks, C.

Guess not, huh.
Seems like such an obvious feature?
C.

I rent my movie but my computer shut down during the download and I cant see my movie !?

i rent my movie but my computer shut down during the download and I cant see my movie !?

Re-download a rented movie after a factory restore?
This is archived so I hope this helps.

How to automatically shut down iMac after downloading a file?

I'm downloading a large size file at the moment & I want this computer to shut down by itself by the time the download process has finished.
what should I do?
pls suggest thx.

http://www.pomola.com/products_macshutdown/macshutdown.html

New iMac but iTunes shuts down when I download or add "purchased" videos.

I just bought a new iMac, first I went to an Apple store and inquired that my main use would be with iTunes. I began to transfer songs from my iPod to the Mac using the Senuti file. The major problem is that I am forced to manually add the songs and videos to my library, but whenever theres an attempt to add any videos that I have purchased iTunes shuts its application, forcing me to reopen it only the find the video is not added. I did a test by purchasing a new video and I can see the download completing, but when it does the final part, again itunes shuts down and I've lost the video. Someone sent me a video gift and I was unable to download the video and the itunes store indicates that I have already spent the download, but its not in my library? I don't know what the problem is.

First, I'd suggest you make sure that your iMac has the latest updates: Mac OS X 10.4.9, QuickTime 7.1.6, and iTunes 7.1.1. If it doesn't, update and see if that improves things.
If not, Senuti may have created a corrupt iTunes library. You may need to delete the iTunes library files and add your tracks and videos again (and for any that haven't transferred from your iPod, you may wish to try a different transfer utility).
Hope this helps.

I have windows7 and my ipad2 completes only 1 or 2 steps and then shuts down with completely syncing

When I connect my iPad2 to my computer (Windows7) and open iTunes to sync, it completes only a couple of syncing steps before I receive a windows error message and it shuts down. This does not happen when I connect my iPod to my computer, open iTunes and sync. Both the IPad2 and Ipod2 have the same music, photos etc. Is this like to be an iTunes problem, or iPad problem, and if so, is there a program I can download to allow a complete sync?
Regards
Jane

If the error message contains a number read here > iOS: Resolving update and restore alert messages
Your anti virus softare and Firewall could be preventing the sync process.
Read here > iTunes for Windows: Troubleshooting security software issues

Restart in special menu shuts down mac completely!

I've been using iMac OS 9.2.2 for some six years now. This last few days a problem has arisen when I select "restart" from the finder special menu. computer shuts down and doesn't restart. Nor will it start up again when I press the start button. To get it working again I have to switch off at the mains wait a few minutes and then start up again.
If I select "shut down" from the special menu, computer shuts down and starts again when I press the start button.
Its only when I select "restart" that the computer packs up completely until I switch off and then on again at mains.
Has anybody else had this problem? If so how did you fix it?
Thanks for your time and help.
Ray.

The following article is just the opposite of your problem. However, it may shed some light of your problem:
http://docs.info.apple.com/article.html?artnum=58171 Restarts Instead of Shutting Down
Other possible solutions:
Check the plug connection on the back of the iMac as well as the wall socket connection. Make sure both are firmly in place.
Depending on model iMac check for a stuck power button.
Jammed iMac Power Button Advice
1) TURN THE COMP OFF. Unplug everything and turn the iMac, screen down on a soft cloth, with the bottom facing towards you.
2) Remove the two screws by the foot stand, remove the VGA vent at the top (pry it off with a screw driver), then remove the two outer screws.
3) Starting from the top, slowly pull the bottom shell downwards until it snaps off. Much force is often needed.
4) You can now see the back of the power button. The problem is caused by either or both of the following. The hole is too small, or the tabs are unaligned.
5) To fix the problem that the hole is too small, use a piece of coarse sandpaper and widen the hole slightly.
6) To fix the problem of poorly aligned tabs, just make sure that the tab on the button, fits into the slot in the casing. The tab is on the bottom of the button.
7) Reassemble, and your problem should be cured.
Start using the keyboard to powerup instead of the mac.

Macbook Pro (2012) sudden shut down, cant turn on, cant charge

Hi all,
My Macbook Pro(2012) was working well last night and i saw the battery shown at the top is showing 22%.
When i plugged in my iPhone4 to it, it auto shut down.
When i try to turn it on, it doesn't work. it turn to be comepletely died
I thought it might be the battery has dry out, so i plug in the AC power and the adapter shown a week green blinking light...
I press the button at the left to check the battery left, it doesnt show any....
My warranty just ended last week, so i sent in to do a diagnostic test on the last day of my warranty at apps store. They said it is ok.
But now....
anyone encounter this problem before?
(sorry for my poor english)

i face the same problem last night
now my macbook cant start after sudden shut down
my problem is exactly same as u...i
called apple centre and they said it may be two
possibility whether the battery or mother board crash...
hopefully its not the motherboard cause it will cost a lot to
repair the motherboard

IMac shuts down randomly after downloading Lion

About a month ago, I installed OS X Lion from the App store. Ever since then, my iMac randomly shuts down, even when it's not necessarily hot. It especially shuts down when I have multiple videos playing like on YouTube and Netflix, but still, it's not abnormally hot. Never had a problem before and this iMac is 2 years old. I have even reinstalled Lion twice now after using the Command + R. I even tried the disk utility part. And tried holding down the shift key at startup, which I did first by the way...
Please help!!! I've never had a problem with any of my other Apple devices (MacBook, iPhone 4 & 5, iPod) so this is kinda shocking to me.
iMac info
3.6 GHz
8 GB RAM
21.5" screen
Thank you
Karissa (loyal Apple customer)

I don't know if this helps or not, but what the heck, here's the report after my computer shuts down and reboots:
Interval Since Last Panic Report: 66293 sec
Panics Since Last Report:          5
Anonymous UUID:                    ECECCE99-D4E3-016D-7533-93A1A61D32C3
Tue Mar 12 20:38:58 2013
panic(cpu 0 caller 0xffffff801e2b7bd5): Kernel trap at 0xffffff801e56ffe4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000020a4f000, CR4: 0x00000000000206e0
RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000020
RSP: 0xffffff810ecbacc0, RBP: 0xffffff810ecbacc0, RSI: 0x0000000000000002, RDI: 0x0000000000000008
R8: 0x000000000000001f, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0x0000000000000246, R13: 0xffffff810ecbacc0, R14: 0x0000000000000001, R15: 0xffffff810ecbadd8
RFL: 0x0000000000010282, RIP: 0xffffff801e56ffe4, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff810ecba960 : 0xffffff801e21d626
0xffffff810ecba9d0 : 0xffffff801e2b7bd5
0xffffff810ecbaba0 : 0xffffff801e2ce4ed
0xffffff810ecbabc0 : 0xffffff801e56ffe4
0xffffff810ecbacc0 : 0xffffff7f9f29642b
0xffffff810ecbad10 : 0xffffff801e33a47e
0xffffff810ecbae30 : 0xffffff801e3d0508
0xffffff810ecbb120 : 0xffffff801e3dc295
0xffffff810ecbb240 : 0xffffff801e3dbac3
0xffffff810ecbb490 : 0xffffff801e3d5b63
0xffffff810ecbbb40 : 0xffffff801e3cb29f
0xffffff810ecbbb90 : 0xffffff801e3cb520
0xffffff810ecbbda0 : 0xffffff801e3cb0fd
0xffffff810ecbbdc0 : 0xffffff801e35f27c
0xffffff810ecbbdf0 : 0xffffff801e34160b
0xffffff810ecbbe80 : 0xffffff801e33f7b1
0xffffff810ecbbeb0 : 0xffffff801e3399dc
0xffffff810ecbbf60 : 0xffffff801e3404c9
0xffffff810ecbbfb0 : 0xffffff801e2b26b7
      Kernel Extensions in backtrace:
         com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f9f295000->0xffffff7f9f297fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x000000001e000000
Kernel text base: 0xffffff801e200000
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 526508368982
last loaded kext at 36462184093: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f9e88b000, size 65536)
last unloaded kext at 153555848370: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f9eb27000, size 65536)
loaded kexts:
com.eltima.ElmediaPlayer.kext          1.0
com.apple.filesystems.msdosfs          1.8
com.apple.driver.AppleBluetoothMultitouch          75.15
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.12.69
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleHDA          2.3.1f2
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.kext.AMDFramebuffer          8.0.0
com.apple.driver.AppleMikeyDriver          2.3.1f2
com.apple.AMDRadeonAccelerator          1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleBacklight          170.2.3
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.11
com.apple.driver.AppleIRController          320.15
com.apple.driver.AppleUSBCardReader          3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.2
com.apple.driver.AppleUSBHub          5.2.5
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AirPort.Atheros40          600.70.23
com.apple.driver.AppleAHCIPort          2.4.1
com.apple.driver.AppleUSBEHCI          5.4.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.AppleMultitouchDriver          235.28
com.apple.driver.AppleBluetoothHIDKeyboard          165.5
com.apple.driver.IOBluetoothHIDDriver          4.0.9f33
com.apple.driver.AppleHIDKeyboard          165.5
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.3.1f2
com.apple.iokit.IOAudioFamily          1.8.9fc10
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.iokit.IOAcceleratorFamily          19.0.26
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.kext.AMD5000Controller          8.0.0
com.apple.kext.AMDSupport          8.0.0
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.driver.AppleHDAController          2.3.1f2
com.apple.iokit.IOHDAFamily          2.3.1f2
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOSurface          86.0.3
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.IOBluetoothFamily          4.0.9f33
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.AppleGraphicsControl          3.2.11
com.apple.iokit.IONDRVSupport          2.3.5
com.apple.iokit.IOGraphicsFamily          2.3.5
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
com.apple.iokit.IOUSBMassStorageClass          3.5.0
com.apple.driver.AppleUSBMergeNub          5.2.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.iokit.IOUSBUserClient          5.2.5
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOAHCIFamily          2.2.1
com.apple.iokit.IOUSBFamily          5.4.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7.2
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i5, 3.6 GHz, 8 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: HL-DT-STDVDRW GA32N, 8.38 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB DISK, 0x090c (Silicon Motion, Inc. - Taiwan), 0x1000, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3

My computer shuts down when I download itunes new version, my computer shuts down when I download itunes new version

I have windows 7 and my computer keeps shutting down when downloading iTunes 10.5 version.

I have windows 7 and my computer keeps shutting down when downloading iTunes 10.5 version.

Can shut down, cant force quit

I opened an application (limewire) and later tried to shut it down. It wont. I tried to force quit, but it wont. Now, I cant shut my computer down because it says the application is preventing it.
At this point i have about 8 windows all saying "please wait while limewire shuts down"!!!
Argghh.
Shall i just pull the plug?

I've seen numerous posts of Limewire (or is it Limeware?) causing all different kinds of trouble so I stay away from it.
I would try using Disk Utility to repair your startup disk (hard drive) as shown in Dr.Smokes repair thread.
Do everything in his link once a month and you'll keep your Mac running smooth.
If that does'nt do it read the following;
This is for a Mac that won't shut down. Launch Activity Monitor (or Process Viewer if you're running a pre-Panther OSX) and see if there are any active applications besides Activity Monitor ( items with icons next to the name), select them, and click Quit Process.
If an app won't quit by clicking Quit, click Force Quit. Then try shutting down again.
If that does'nt work start killing off system-managed programs ( items without icons ) . Be sure to quit only the programs your user account is running; don't quit anything identified as "root" or "nobody" in the User column- and whatever you do, don't quit any of the following : loginwindow, Window Server, ATSServer, or SystemUIServer, which make up the foundation of Mac OS.
Quit one process at a time, and then shut down after each kill until you find success!
I wish you luck!
Cheers!
DALE

FF 15.0.1 repeatedly freezes my entire computer; can't forcequit; need power button to shut down/restart; completely random, not an addon issue.

This is a freeze, not a crash, so I can't submit info to Mozilla. I've been through this in repeated updates, and it's only getting worse. FF used to be stable, now it's unreliable. I have OS X 10.6.8, fully updated. I have only 2 add-ons: Jave Applet Plug-in 13.8.3 and Shockwave Flash 11.4.402.265. It's entirely random, and usually with an ordinary site, with no video or pop-ups or anything moving. Force-quitting doesn't work; FF shows it's closed in the dock but the window is still open on the screen, and the beachball is spinning. It progressively freezes each app I click on, and finally I have to use the power button to shut down and restart. Again, this is getting worse, not better. I moved to FF because IE and Safari were so bad, but now FF is no better. Thankfully Word seems to save whatever I'm working on if I have to shut down, but email doesn't. With this kind of freeze, I'm not given the option to submit info to Mozilla - everything is frozen, the submit window doesn't even appear.

I spent many years on OSX 10.4 using FF with little problem. It was a bit bloated but worked fine.
Once I got a new machine and went to 10.6, my FF experience went downhill fast. I'm now on 10.6.8 and FF15 and it's by far the worst experience I've ever had with a browser.
It is, frankly, abysmal.
It locks up constantly, grinds away on the hard drive, seems unable to deal with javascript without slowing to a turgid crawl. It freezes seemingly at random and ties up my whole machine.
In the course of a typical working day, I estimate I have to force quit FF around 40 - 50 times. If I start or quit any other app, FF locks up shortly after.

Firefox fills complete screen - no close box - can't shut down, etc. Makes it worthless

Opening firefox, takes me to default program Yahoo which opens to total full screen thus not showing any tool bars, no URL address field, and nothing at the bottom of screen either. Cant' even shut down properly. Downloaded the latest version and nothing changed. I really need this browser in order to work on web site. Oh yeah, can't see bookmarks either.

Firefox's native "full screen" mode shows the menu bar if you move your mouse all the way to the top of the screen. Or you can press the F11 key to switch between normal and full screen.
If those don't work, perhaps you are in a Flash full screen window? If you right-click, does the menu refer to Adobe Flash?

Mac book pro trys to shut down while downloading?

my mac book pro trys to shut down while im downloading for some reason..

Hi Monroeeugene,
I'm not sure if you mean shutting down or going to sleep ... but this article will explain how to change your sleep settings so your downloads don't get interrupted.
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Change your Mac's sleep settings
To conserve energy, all Macs have the ability to sleep. When you haven't used your Mac for a set amount of time, it enters a low-power mode until you wake it by pressing the keyboard, trackpad, or moving the mouse. Sleep doesn't turn off your computer; it merely puts it into an inactive state that consumes less power.
Open System Preferences
Choose View > Energy Saver.
Choose the Power Adapter or Battery tab. If you're using a desktop Mac (a Mac mini, iMac, or Mac Pro), the Power Adapter and Battery tabs do not appear.
Move the sliders for both the computer and display to change the times in which they go to sleep.
Select any other options you want, such as sleep and wake.
Hope this helps ...
- Judy

HP Touch Pad freezing and will not restart nor shut down.

My HP Touch Pad will not reboot nor shut off. I have a "hp" logo on the screen that will not go away. I have tried all of the 5 Ts with no sucess. I tried downloading webOS Doctor several times but when it went to connect my device I got an error message that stated " Connect your device directly to your computer with your usb cable." The screen below has "Help" and "Next". Next is greyed out. I inserted the usb cable into different ports on my computer and made sure that they were listed under my computer tab. I was unable to get the "Next" button to be useable. Any ideas about how I can make this connect to the touchpad? or even how I can get it to unfreeze. Appreciate any help.

Just to be sure you've followed the directions fully, here is my "Doctor How To" file:
How to Doctor an HP TouchPad (reflash the ROM)
On your Touchpad be sure to have:
USB cable. The battery is charged to at least 30%.
Computer:
Windows 7, Windows XP, Windows Vista Available USB port (not a hub or secondary port). Java 1.5 or later is installed. If you are not sure about what version of Java you have, or even if Java is installed, go to www.java.com and click the Do I have Java? link to install the latest version of Java. 210MB of storage space. Internet connection.
Miscellaneous Info:
The update process will take approximately 15 minutes. During this process, your device will not be available for use.
Downloading webOS Doctor
Download webOS Doctor on your desktop computer. If you have a webOS profile, get it from http://ws.hpwebos.com/webosdoctor/sorry.htm
If not, check the webOS Internals page: http://www.webos-internals.org/wiki/Webos_Doctor_Versions
Get your TouchPad ready to update
Hold the Power Button for several seconds until a menu appears. Tap Shut Down to completely power down your device.
Running webOS Doctor
Double-click the file that was downloaded to run webOS Doctor. Follow the on screen directions up until you are asked to connect your device. Select the language you selected on your device, and click Next. Confirm your language choice. Click Accept to accept the terms of use. Click Next. webOS Doctor checks your system. BE PATIENT! I've seen this part take a few minutes to complete. After webOS Doctor finishes checking your system, you will be asked to connect your device.
Connecting your device and finishing the webOS Doctor update
Connect your device to your computer using the USB cable. You must connect your device directly to your computer, not through a USB hub or other intermediate device. Now the tricky part. Hold the Volume Up button on the device and insert the USB cable. After the large USB symbol appears on screen, let go of the Volume Up button. If you see the HP logo instead of the large USB symbol, you may have let go of the Volume Up button prematurely. If this occurred , wait until your device boots up, shut down your device and then repeat step 2. Windows will find your device and may offer to install two different drivers. When asked to install drivers of OMAP, select No, not at this time. When asked to install drivers for Palm Novacom (bootie), select Yes and let the drivers install. This may take a while. Once the drivers have been installed, the Next button will become available in webOS Doctor. Click Next. Do not disconnect your device from the computer during the update process. When the Reset Complete screen appears, click Done. Wait a few minutes for your device to reset. You're done!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Com shut down cant complete download

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