Comcast just replaced my cable modem/wireless router.  All devices connect properly except my iPhone 4.  It shows itself to be connected to the network, but it does not load any web page.  Resetting the iPhone does not solve the problem.  Any suggestions?

Comcast just replaced my cable modem/wireless router.  All devices connect properly except my iPhone 4.  It shows itself to be connected to the network, but it does not load any web page.  Resetting the iPhone does not solve the problem.  Any suggestions?

Thank you for your response.
I had rebooted the router (several times, actually), to no avail.
I do not know the answer to whether MAC filtering is enabled on the router.  Have tried to find info about that, but unsuccessfully.  Router is an Arris TG852G, supplied by Comcast.  I would be surprised if MAC filtering were the issue, since in addition to the computer, we have successfully connected several other devices to the wifi, namely an iPad, a Android phone and a Kindle Fire - all able to access internet pages through the wifi, and all without a need to add the device to a MAC address whitelist.  To add to the mystery, the Comcast tech was able to connect his iPhone 4 to my network and access web pages.  He was unable to connect my iPhone, however, after trying for some time.
I seem to recall reading somewhere that an iPhone cannot connect to a wireless "n" router, only "b" or "g".  The Arris router is described as a n/g/b compliant router, and as noted the Comcast tech was able to connect his iPhone, so don't know why that would be the issue here.
By the way, my iPhone does connect wirelessly to my network at home.  This difficulty is at a second home.
Any other thoughts would be appreciated.

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