Comp went crazy, lost qtime w/apple (have a desktop xp) uninstalled all apple and quicktime, now can't seem to reinstall it. It tells me an older version of apple softwareupdate cannot be removed. contact support. found it but cannot delete it. help

need to know how to uninstall an older version of apple software u pdate v2.1.1.116. uninstall/install program won't let me.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you are running 64-bit Windows and the above steps haven't helped try installing the version of iTunes that can be downloaded from this support document. iTunes 12.1 for Windows (64-bit — for older video cards)
If you still have no luck try reinstalling iTunes 12.0, links in the user tip.
tt2

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Hi, I have recently got myself a second hand computer MAC OS X Version 10.4.11,Processor 800 MHz PowerPC G4. Have only used windows before. Unfortunately I managed to uninstall Adobe but now can't seem to reinstall as this an older computer

Hi, I have recently got myself a second hand computer MAC OS X Version 10.4.11,Processor 800 MHz PowerPC G4. Have only used windows before. Unfortunately I managed to uninstall Adobe but now can't seem to reinstall as this an older computer and is not compatible with the new versions. Sorry to sound thick but really have never used Apple before. Would really appreciate any help at all. Thanks..

Windows or apple it makes no difference, if you don't have the install discs you can't install.
Did you buy the machine with Adobe (you don't say what adobe program you're talking about) installed? If so the vendor should have given you the discs or else it's technically a pirated copy. If you're talking about acrobat (which is free) then you should be able to find older versions on the adobe site.

HT1386 I no longer have my desktop which HAD all my tunes. Now they are only on my iPod. I want to purchase iCloud. How do I get all the tunes on my laptop?

I no longer have my desktop which housed my itunes. All songs/podcasts are on my Nano. Now I cannot sync them to my laptop without loosing them!?!?!
I want to purchase iCloud for storage. How can I OR will I ever be able to get to sync with my laptop WITHOUT loosing everything?
I am considering purchasing an iPad but don't want to waste my $$ if I can't sync my music!
Help...

Are these songs iTunes purchases, or from another source?

My ipod decided to delete all of my Apps and I have had to sync them all back and I now have to start all my games from scratch, is there any way of getting the saved files back ?

Please does anyone know how to get saved files back from deleted applications ?

Hello Pixiekins,
Do you have a backup available via iTunes to restore from? For more information, see this Apple support document.
http://support.apple.com/kb/ht1414
B-rock

Tried to download but keep getting message:the older version of apple software update cannot be remove contact support group Help

Trying to uninstall and download itunes keep getting message "the older version of apple software update cannot be removed contact support group. There must be a hidden file I can't find.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

When I try an update I-tunes the software tells me the older version of Apple Software Update cannot be removed. Contact your technical support group. Help!!!

When I try an update I-tunes the software tells me the older version of Apple Software Update cannot be removed. Contact your technical support group. Help!!!

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to install current version of QuickTime. I get the message that it cannot find QuickTime.msi on my computer. Then I get a message "The older version of QuickTime cannot be removed. Contact your technical support group."

I am trying to install current version of QuickTime. I get the message that it cannot find QuickTime.msi on my computer.
Then I get a message "The older version of QuickTime cannot be removed. Contact your technical support group.
I am simply trying to view video files recorded on my iPhone and transferred to my computer.

See if anything in this post might help...
https://discussions.apple.com/message/22905774#22905774

I cannot reinstall I-tunes and QuickTime. I keep getting error " The older version of Quick Time cannot be removed. Contact your technical support group."

Please help! Im ready to throw my ipod and I-tunes in the trash. For some reason I was required to reinstall my quicktime......when I did that I came up with all sorts of errors that said I needed to re-install my I-Tunes. I went through all of the steps but when the installation process gets to the Quick Time installation I get the error "The older version of Quick Time cannot be removed....................... " . I cant get my itunes re-install and I cannot get a newer version of Quick Time either. I went through the whole process of deleting Itunes and Quick Times files........but that didnt work either. I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either........ Please help!

I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either
Walk us through what happened with CleanUp, Michelle. In particular, was there no entry for QuickTime in the list of programs in CleanUp?

Need help!! I don´t remember my security questions nor have I a rescue email, plus whenevr I try I can´t seem to contact support, as it doesn´t accept my phone number, probably because I live out of the USA!!!

Need help!! I don´t remember my security questions nor have I a rescue email, plus whenevr I try I can´t seem to contact support, as it doesn´t accept my phone number, probably because I live out of the USA!!!

Hi bmwertner,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Judy

My ITunes got corrupted and I kept getting a message when updating iTunes64msi missing so I uninstalled all files and I thought I removed all registry values but when reinstalling I get an older version is installed and cannot be removed. I need a soluti

My ITunes got corrupted and I kept getting a message when updating iTunes64msi missing so I uninstalled all files and I thought I removed all registry values but when reinstalling I get an older version is installed and cannot be removed. I need a solution.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

The Older Version of Quick Time Cannot Be Removed

The feature you are trying to use is on a network resource that is unavailable. and
The older version of quick time cannot be removed. Itunes requires quick time
Have removed old versions of itunes and quicktime. Deleted folders with reference to apple, ipod, quick time, itunes. Removed reference from registry. Created a new administrator for win xp. None of this works
Downloading the new version is no problem, but installing it stops with the above message

Downloaded and installed Windows Installer Cleanup Program
Selected and completely removed all old Apple components
Installation of Itunes 7 and Quick Time was smooth, no hangups.

Hello!!! I have my I phone screen all black and I cannot see nothing!! do you know or do you have an idea about what's happened?

hello!!! I have my I phone screen all black and I cannot see nothing!! do you know or do you have an idea about what's happened?

Connect your phone to the wall socket and press and hold display off and on button along with home button for over 10 seconds till Apple logo appears.

HT1414 i have bought my Iphone 4s from USA and right now i am in India. How can i repair my phone in INDIA. when i contacted the image store they said, they will not repair it. friends can you suggest any possible solution

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Because an iPhone warranty is only good in the country of purchase. You will have to take it back to the USA or send it to someone there to have them take it to an Apple store.

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Comp went crazy, lost qtime w/apple (have a desktop xp) uninstalled all apple and quicktime, now can't seem to reinstall it. It tells me an older version of apple softwareupdate cannot be removed. contact support. found it but cannot delete it. help

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