Compressor not loading up large files.

I am having problems with failed jobs in Compressor. When importing the files the video does not show up  under the file name and the submissions fail.
These are large mp4 files around 3 gigs each. Is there something I can do to help compressor import these files?

You might try installing Perian. 
http://www.perian.org/
Some people have reported problems with their systems after installing the latest version, so make sure they have a uninstall option avaialbe or, even better,make a bootable clone of your startup drive before installing so you can restore it if things go south after the install.
Some files just won't work in compressor.  You might try opening and exporting in mpegstreamclip.

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