Computer Crash lead to severe...Duplicate message: please read this one!

Hi folks....I've already spoken to someone at Apple today who suggested Apple cannot advise because they only advise when a customer has a MAC. So I e-mailed my problem to the Microsoft support forum and they told me that is wrong; that this is an iTunes problem/question and that Apple should be the ones who help me out.
So here's the problem: my computer crashed which meant I had to reinstall iTunes; I tried to sync my iPod/iphone (not that I want everything on my iphone/iPod wiped off, but we'll come to that later!). Anyways, when I plugged my iPod in (it has all the playlists that I lost when my hard drive was wiped clean...I presume I lost them because I don’t see any playlists in the music library on my external hard drive) I got the message “this iphone is synced with another library”. Apparently, since the crash and the reinstallation of iTunes, the iPod can no longer sync with iTunes.
What I don't understand is what this actually means, because the guys who repaired my hard drive had backed up all my data on an external drive, so I do have my original iTunes library on an external hard drive. So essentially, my iTunes library does still exist, but I'm not sure what iTunes is not recognising, etc. And I've spent most of today creating new playlists from the ones on my iPod so I have "sort of" been building my iTunes library back up again.
My main question is two-fold: 1) the Contacts on my iphone are up to date (though not all of them are on my computer); is it possible to sync my iphone (if I am ever able to do that again without losing these Contacts)? and 2) is it possible to “re-establish a relationship" between iTunes and my iphone such that the iphone does recognise the iTunes library as my original library?
I really do not want to sync the two until I am sure everything on my phone will not be wiped off-I have work-related Contacts on it, etc.
The Apple person who I spoke to earlier today suggested I may be able to find a tech guy (Windows) who may be able move/shift “Program files” from the external hard drive where iTunes library is backed up (old iTunes files and folders) to new system/iTunes library to get old info back so that phone/iPod recognises it’s old iTunes library and not new one.
What I fail to understand is: why did she suggest I get some tech person to do that-surely I can do that if it is just a matter of importing all my music back into iTunes or is it more complicated than that? I also wonder if it has to be an exact replica of the original library? I don't quite get what they mean; what is it that differentiates "old" iTunes library from new “empty” iTunes library? Why, even though my music was imported back into iTunes when I reinstalled iTunes today is my iPod not being recognised by this library? Granted, I stopped using my iPod about a year ago and so my music library on my hard drive/that was in iTunes before computer crash was more up to date (and fuller/more complete) than what is on my iPhone. Does any of this matter? I am providing as much info. so that you can help me.
So, coming back to my question: what is it that differentiates "old" iTunes library from new “empty” iTunes library: is it the fact that iTunes was wiped from my computer drive when they replaced the drive, or is it the fact that some music that is in my iTunes library now, may not have been before and therefore the message I get is “this iPod is synced with another library”. I presume I will get the same message if I connect my phone to my computer which I am avoiding doing because I don’t want everything to get wiped away in one “sync”.
Any thoughts on how to avoid losing everything on my iphone/being able to sync again whilst having iTunes recognise my other devices (phone, iPod)?
Thanks very much in advance...

All the metadata is stored in a database file named iTunesLibrary.itl.
Make sure you have a backup of that incase anything goes wrong.
Anyway - most of the stuff you mentioned, such as artist names, etc should have been written directly to the song file itself in the ID3 tags.

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