Computer crashed. But i saved my PSD every like 30 seconds.. Now i open my file it says "Unable to complete request because the file is not compatible with this version of Photoshop"

So my friend posted a funny pic in her christmas outfit and I thought it would be fun to turn it into a fake Christmas Movie poster..
Anyways.. My computer crashed.. "It does that sometimes" I re-opened my PSD and it says "Unable to complete request because the file is not compatible with this version of Photoshop"
Anyway to recover ANY of the file?
Here is the file im having trouble with. You can download it here if you are interested in taking a look: http://portalpacific.net/movieposter.psd
Thanks for any help! Happy New years designers!

PortalPacific wrote:
…Here is the file im having trouble with. You can download it here if you are interested in taking a look: …http://portalpacific.net/movieposter.psd
I downloaded it and looked at it. Even Graphic Converter can't recover any pixels or meaningful data, just some general information:
In my experience, if GraphicConverter can't open it, nothing will.
Your file is toast Sorry.

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I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop.

I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop. I worked in a CS6 version but also tried opening in a CC but nothing happens. Help
more info:
Photoshop never crashed or anything.
I was working in my school's mac but running windows, and the file was being saved in the school's network not on the computer. I thought it had been saved and I also copy and pasted the file in my hard drive to guarantee a copy but none of the are opening.
The file size was appox. 1giga
Thanks a lot

The problem was saving over the network. Working across a network is not supported.
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

The saved printer information is not compatible with this version of Photoshop

Hello,
I hope somebody can help us. I am a IT Technician in a school, we have approx 500 Windows 7 64bit machines with about 600/700 users - 200 machines have the CS5.5 Master Collection installed on them. We have an intermittent issue with printing from Photoshop (both the 32bit and 64bit versions). Our printers are mostly HP LaserJet printers (all modern), but we have an Epson B-510DN Inkjet and some Xerox copiers too. The drivers are all installed on a central print server running Server 2008 R2 and shared via Group Policy to client machines.
In rooms where Photoshop is installed, intermittently when a student goes to print we will recieve the following error:
The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.
Photoshop will then grey out the 'Print' button and won't let the user print again. The odd thing is that we can still print from other software such as Microsoft Word or even non Microsoft software - even Illustrator will print. It just seems to be Photoshop thats has any issues.
This happens when printing to any printer on site, 90% of which are HP's. As a general rule we configure all of our HP printers with HP's PCL6 Universal Print Driver as it makes management of various printer models easy, and we haven't found it to limit us atall yet. We are aware the Adobe software is 'preferential' to Postscript drivers but our printers arn't, being HP's PCL is their native language. We have tried changing a printer to the Postscript UPD driver to test it but it made no improvement. We have also seen the issue quite indepth with our Epson B-510DN which is configured with Epson's latest model specific driver as our photography department use it. Since we are seeing it with different printers I don't believe the printer drivers are to blame - unless somebody want's to prove me wrong.
Like I say the problem is intermittent, and we are having trouble tracing it down to a user, computer or a software problem as it is so intermittent. Has anybody else seen this and managed to overcome it? Since it's only happening in Photoshop is it a bug that Adobe have recognosed and fixed in CS6? The only workaround we have found for it is to go into printers, chnage the defualt printer from one to another and back again - this seems to shut Photoshop up.
Thanks, Dave.

Chris,
Apologies for my slow reply - we have been busy here the past few weeks.
We are using a standard Microsoft provided JPG image (Tulips.jpg) so we have ruled out it being an issue with the image; perhaps if we were using a PSD, maybe so.
We have now found out what the issue is, and what the workaround for this bug is. All of our printers across our site are named in a specific format, usually [Location name] [Room number] [Mono or Colour] resulting in printer names such as Photography A11 Colour, Art A2B Colour and Design Technology A14 Colour. All of these names contain numbers. We have tried reimaging machines, reinstalling Photoshop, upgrading to CS6, deleting and reconfiguring printers with the same name. Finally the only solution that worked was to take the numbers out of the name, either by renaming or deleting and reconfiguring the printers. The Photography printer is an Epson B-510DN using a model specific driver and the other two use the HP PCL6 UPD driver, so I don't believe the drivers are to blame and since renaming the printers work I don't believe it's a configuration issue either. Remember that these printers are shared from a print server and deployed via Group Policy (using the Print Management method).
I hope this provides you Chris, and others searching Google, a useful explanation of the problem and what the fix is. As much as Adobe won't admit it's a problem/bug, I and many others across the internet believe that it is and that it should be fixed in future versions of Photoshop.
Thanks, Dave.

Photoshop CS5. Saved printer information is not compatible with this version of Photoshop

I am hoping someone has experienced this problem. I am working at a clients
office which has a large Konica Printer. When I first started using Photoshop at this office I
could print directly from PS to thier printers. Then a printer driver change or something I cannot pinpoint changed and I began getting the Error Message: The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing. I click OK and the second Error Message appears: There was an error opening your printer. Printing functions will not be available until you have selected a priner and reopened any documents. The radio button has the single response word "Cancel". After clicking that button the printing is grayed out and until I go into Color Settings and change the setting drop down box to something else, close PS and reopen the, or any file and the same thing occurs. Ihad the IT department down here and after an hour he clicked on settings and tinkered around until all of a sudden the printing was enabled. It worked until the printer driver was updated. Once again the IT guy was down here and didn't remember what he did, tinkered around and after changing the color settings to: Monitor Color, it printed. Here we go again, printer settings were randomly changed so we reinstalled the printer driver and again PS is not printing.
Is there anyone who has experienced this issue who can help me make sense of this insanity. Is there a sequence of setting changes, opening of the program and file that is allowing the color management to stop interferring with my printing other than Gremlins in this machine? I have not found anything Googling on this issue. Please help me . . . Annette

I don't think I have an answer for you about exactly what went wrong, but one thing that can help with understanding the messages (and maybe can help you and your IT people figure it out) is this:
Photoshop saves the information about the last printer the document was printed to as metadata in the document file. So if you make a print then save the PSD, the printer info is in the PSD.
If recently you opened an image that had previously been printed at another place (and which didn't have an exact match to the printer available in your current location), then you can start to imagine these error messages making a bit more sense. Things like "The saved printer information" begin to have meaning.
Hope this helps.
-Noel

PSD error: "Could not complete your request because the file is not compatible with this version of Photoshop"

Help needed, encountered this error while opening psd file.
the psd file is created in CS5, tried to open it in CS3 because it said "...the file is not compatible with this version of Photoshop", i got the same error message in CS5
tried to open it at Firework CS6 (got the idea from Re: Recovering Crashed PSD file) but it give me error message "Could not open the file. An internal error occured"
is there any way to recover the file?
it's for my mid-semester score
thank you in advance

Hi gener7,
i've uploaded the file and sent you the link
thank you very much for the help.

I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to che

I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing." I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.

Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
Photoshop Elements Help | Printer errors with Photoshop Elements 13

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See this thread
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Hi,
If you are working in PSE13, please update it to latest PSE13.1 update available and see if it helps.
To apply update, you can go to Help > Updates and there you can see PSE13.1 update.
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CR2 files from which Canon camera?
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Photoshop Elements 11
Only Been using it
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Which operating system are you running on?
Do you get this error when loading or using the organizer or the editor?
What are you trying to do when you get this error?
If you are using raw files, which camera (make and model) do you use to create the raw files?
If you can load the editor, which version of camera raw do you have loaded? - see Help -> about Plug-in -> Camera raw
Brian

Printer error: "The saved printer information is not campatible with this version of Photoshop"

The saved printer information is not campatible with this version of Photoshop.

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
However, the information you posted is not sufficient enough for us to provide you with a helpful answer. To help others help you, please read through this article and provide any additional relevant details.

Hi,when ı work on photoshop suddenly my computer restart but i have saved my project before restart.and when ı want to open my psd , photoshop alert me with this messagge ;Could not complete your request because the file is not compatible this version of

hi,when ı work on photoshop suddenly my computer restart but i have saved my project before restart.and when ı want to open my psd , photoshop alert me with this messagge ;Could not complete your request because the file is not compatible this version of photoshop ..ı tried all versions but cold not open again.there was a very ımportant work for two days.can you help me please?

tworules wrote:
…photoshop need a recovery or auto save system.
tworules,
You haven't mentioned the exact version of Photoshop you are running. As the always helpful and knowledgeable JJMack told you, new versions of Photoshop do have auto save and recovery when enabled in your Photoshop Preferences.
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I made a project on my PC computer, saving it as a tif. I then took it to the Art Institute, editing it on their Apple I wish to tweak it at home but now Ps claims that it is not compatible with this cc version of Ps, where it was originally created! HEL

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Computer crashed. But i saved my PSD every like 30 seconds.. Now i open my file it says "Unable to complete request because the file is not compatible with this version of Photoshop"

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