Computer shuts down when I open itunes Store
Computer shuts down when I open itunes Store. I don't know why or how to fix it.. It used to work, now it doesn't. I haven't done anything differently. I tried to 'repair' it in the add/delete programs.
Some more info.................I have uninstalled and reinstalled iTunes and Quicktime. No fix. I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop. As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.
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I have windows 7 and my computer keeps shutting down when downloading iTunes 10.5 version.
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Last week when I was connecting to the iTunes store, itunes shut down and windows told me I need to update my iTunes.
But my itunes is the latest version.
I can download apps form my iphone or ipad through my Internet server.
And the I clear DNS catch, the problem remain.
Then I check the setting of fire wall, the problem remain.
I try almost all the methods on apple support, even upgrade my graphics card driver.
Finally I delete all apple software, including quick time, itunes, bonjure...etc.
Fortunately, when setup itunes again, the problem reamin.
I can't solve this problem.
Any other methods can solve this problem?Hi Andy ..
You've done your homework!
Have you tried disabling your security software?
See if there's something you haven't tried here > Can't connect to the iTunes Store -
Computer shuts down when I click on the list or grid display button
I've uninstalled an reinstalled 3 times and instead of the computer shutting down when I start itunes as it was doing, it only does it when I click on the display as a list, grid or cover display button. However it seems to unistall some parts at the same time as I can't open it all afterwards (error message says its not installed). This started to occur after a couple of weeks of non use and when I last used it I purchased songs from itunes. I now have current version but didn't when it first statred to happen. Help!!
Okay ... we'd better have a closer look at the minidumps the PC has been producing to see if they can turn up any additional information on what we're dealling with here.
Open "My Computer", and see if you can find a directory called C:\Windows\Minidump. (That's where minidumps usually go on a PC, so long as the Systemroot hasn't been set to some other folder.)
If it's been collecting minidumps, there should be files in there with names like "Mini(number-numbers).dmp"
(If you have "Hide filename extensions for known file types" enabled in Windows, the ".dmp" extension may not appear on the dump files. The numbers in the file name will be different for each minidump, if minidumps are present.)
Once we've tracked down some minidumps, we can have a go at analysing them.
1. Download and install the Windows debugging tools from here:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
2. Go to Start, All Programs, Debugging Tools For Windows, Windbg
Once you open Windbg, you will presented with a blank screen.
3. Click on "File > Symbol File Path". Here you will enter the symbols
path. Symbols are needed to effectively debug.
The path will be:
SRVc:symbolshttp://msdl.microsoft.com/download/symbols
4. Enter in this path and click OK. Now, go to "File > Save Workspace"
so that your symbols path is saved for future use.
5. Go to "File > Open Crash Dump" and load the file.
(An "Open Crash Dump" screen will appear ... doubleclick "My Computer", doubleclick "Local Disk", doubleclick "Windows", doubleclick "Minidump", and doubleclick on one of the minidumps in there.)
You will/should get a message to save base workspace information. Choose no.
Now you will get a debugging screen. It takes a little bit to run it,
as the symbols have to be downloaded as they are needed.
After the "bugcheck analysis" part of the screen comes up, look for the component that seems to be causing the crash. (It'll say "Probably caused by" ...)
Let us know the precise name of the component. (Include any file name extensions like .dll or .sys.)
If you can, have a look at several of your crash dumps. Are all the crashes being caused by the same component? If not, could you let us know the names of the various components being cited in the various crash dumps? -
iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
Computer shuts down when trying to create or open a pdf file
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TS1424 when i open itunes store i will only see a white screen
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please someone help meClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
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Just took out the book from the library "Sams Teach Yourself itunes 10 in 10 minutes" by Brad Miser.
Basics for problems syncing:
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http://support.apple.com/kb/TS1495 (windows) or http://support.apple.com/kb/TB1591?viewlocale=en_US (mac)
clink for the device...etc.
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Why does my computer shut down when I try to burn my Itunes playlist on a Cd?
Toshiba Satelliteair traffic controller
What computer operating system is your Premiere Elements 10 running on?
If not asked before, what video card/graphics card does your computer use? NVIDIA GeForce? If so, please read Announcement at top of this forum describing the Premiere Elements 10 NVIDIA GeForce issue and related how to solution information.
Please review the Adobe document dealing with troubleshooting burn to disc issues
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l
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If any questions or need clarification, please do not hesitate to ask.
Thank you.
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Since downloading iso7 when I open iTunes Store the screen goes blank but the icons still come up at the bottom of the screen . Help???????
Go into the Music app and access the iTunes Store through it. You should on have to do so one time.
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When I open iTunes store it shows the loading bar, it goes to about half and then the page goes blank and I can do nothing but go back to my library. What can I do?
All software has bugs. Try closing the Camera app via the phone's taskbar and do a soft-reset of your phone, and/or update to the iOS 8.2 which was released yesterday).
Closing an app : Force an app to close in iOS - Apple Support
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Connection times out when I open iTunes store
When I open iTunes store, I receive an error saying "iTunes could not connect to the iTunes store. The network connection timed out. Make sure your network setting are correct and your network connection is active, then try again."
What is a good resolution?I am having the same problem. Here is my diagnostic thing.
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Acer Aspire 7520
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 45DD7A951E4414CC
Current user is an administrator.
The current local date and time is 2009-04-20 14:08:58.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 7000M / nForce 610M
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {4A66390C-37F1-4179-AF6D-56BE200D52CB}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {41FB20F8-6F81-4A34-AD16-072C92EB2748}
Description: Atheros AR5007EG Wireless Network Adapter
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Apr 20 13:38:57 2009
Lease Expires: Tue Apr 21 13:38:57 2009
DNS Servers: 66.76.227.40
66.76.227.40
208.180.42.68
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-04-17 12:40:14.
I have unchecked the server certificate revocation also. -
Computer shuts down when itunes store or quick time tries to open
I recently downloaded the latest version of itunes and quick time. when I try to go to the itunes store, try to use quick time or if a music video tries to load onto the itunes library from videora ipod converter, the computer shuts down. It happens every time. can anyone help.
iTunes will not download, but gives me the error code " not a 32bid win program" I am running a 64 bit system and have tried all the fixes that are listed.
Doublechecking. In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
Itunes shuts down when I open store
I just updated to the newest version of iTunes for Windows. I also just updated to Windows 8.1. When I open iTunes, it works great until I open the store. I get an error message that says "iTunes has stopped working" and itunes shuts down. Any help would be appreciated
DaveSome more info.................I have uninstalled and reinstalled iTunes and Quicktime. No fix. I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop. As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.
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Do you have a dual core or dual processer? Sounds like it. Read this it should help you out.
Oh nm they changed the article to say they fixed the bug with the newest release from yesterday. Go download the latest version that came out yesterday and see if it helps you your PC. You probaly do have a dual processor. The new iTunes fixes that importing CD bug.
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