Computer/Windows crashing when downloading from iTunes 7.

Hi everyone, thanks in advance for taking a look and helping me out. Just a few days ago I downloaded the new version of iTunes - 7.0. Until I did this, everything with iTunes and my iPod worked fine, no problems at all. However, once the new version was installed, when I try downloading something my computer shuts down and I get a blue screen telling me there was a serious error and Windows has been shut down. It has happened three times so far and ONLY when I am downloading files from iTunes music store.
I tried to pause all the downloads I had going, since it is multiple downloads now, hoping that having only one download going at a time would fix the problem... it didn't. What's worse is the second time it did this my iTunes library was empty upon start up. Fortunately, I was able to restore it minus one episode of a TV show and an album.
I'm hoping someone can tell me what may be going on with this. I can tell you that the first time it happened was when I tried to download all the episodes of the National Geographic podcast. It happened again when I was trying to download a season of a TV show (twice). The TV show was not harmed and over time I was able to get the entire season downloaded.
When I restored my library by renaming a backup dated library as iTunes Library.xml it was missing an album I had downloaded the same day as well as an episode of another TV show I mentioned before. They are also not in the iTunes folder at all.
This is really scaring me as I'm adraid to download anything, knowing I might be losing my library again and anything I had downloaded previously. I do have backups but nevertheless I can't back up every single thing that I download. I buy a lot of stuff on iTunes and that would mean hundreds of CD's, which is one of the reason I switched to digital music in the first place, to eliminate the amount of CD's I need to have around.
I was also wondering if anyone could tell me how to search for the lost music files and add them back into my library... I'm hoping they're not gone forever, as I'll have to buy them again, which I personally think is wrong.
Also, is there anyway I can make a copy of my iTunesLibrary.xml file each time I add something to it, so if this problem occurs again and wipes out my library all of the files I had in there previously are still there. I don't want to us a Library four days old as it might be missing lots of stuff.
Sorry for the long post, but I wanted to give as much detail as possible. Thanks.

However, once the new version was installed, when I try downloading something my computer shuts down and I get a blue screen telling me there was a serious error and Windows has been shut down. It has happened three times so far and ONLY when I am downloading files from iTunes music store.
okay, let's get a minidump of the blue screen and send it to the Apple Engineers to see if they can make head or tail of it.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
collect the minidump, and send it to this email address
in the email, include the URL to this thread so that the person who gets the email has some context, but also give as much information about the context of the crashing as you can.

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Computer/Windows crashing when downloading from iTunes.

Hi everyone, thanks in advance for taking a look and helping me out. Just a few days ago I downloaded the new version of iTunes - 7.0. Until I did this, everything with iTunes and my iPod worked fine, no problems at all. However, once the new version was installed, when I try downloading something my computer shuts down and I get a blue screen telling me there was a serious error and Windows has been shut down. It has happened three times so far and ONLY when I am downloading files from iTunes music store.
I tried to pause all the downloads I had going, since it is multiple downloads now, hoping that having only one download going at a time would fix the problem... it didn't. What's worse is the second time it did this my iTunes library was empty upon start up. Fortunately, I was able to restore it minus one episode of a TV show and an album.
I'm hoping someone can tell me what may be going on with this. I can tell you that the first time it happened was when I tried to download all the episodes of the National Geographic podcast. It happened again when I was trying to download a season of a TV show (twice). The TV show was not harmed and over time I was able to get the entire season downloaded.
When I restored my library by renaming a backup dated library as iTunes Library.xml it was missing an album I had downloaded the same day as well as an episode of another TV show I mentioned before. They are also not in the iTunes folder at all.
This is really scaring me as I'm adraid to download anything, knowing I might be losing my library again and anything I had downloaded previously. I do have backups but nevertheless I can't back up every single thing that I download. I buy a lot of stuff on iTunes and that would mean hundreds of CD's, which is one of the reason I switched to digital music in the first place, to eliminate the amount of CD's I need to have around.
I was also wondering if anyone could tell me how to search for the lost music files and add them back into my library... I'm hoping they're not gone forever, as I'll have to buy them again, which I personally think is wrong.
Also, is there anyway I can make a copy of my iTunesLibrary.xml file each time I add something to it, so if this problem occurs again and wipes out my library all of the files I had in there previously are still there. I don't want to us a Library four days old as it might be missing lots of stuff.
Sorry for the long post, but I wanted to give as much detail as possible. Thanks.

However, once the new version was installed, when I try downloading something my computer shuts down and I get a blue screen telling me there was a serious error and Windows has been shut down. It has happened three times so far and ONLY when I am downloading files from iTunes music store.
okay, let's get a minidump of the blue screen and send it to the Apple Engineers to see if they can make head or tail of it.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
collect the minidump, and send it to this email address
in the email, include the URL to this thread so that the person who gets the email has some context, but also give as much information about the context of the crashing as you can.

When downloading from iTunes I received this message: unkown error 12001

when downloading from iTunes I received this message: unkown error 12001.
Anyone knows what this is and how to fix it?

Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

When downloading from itunes I am receiving an Unable to connect error -1202. I have contacted Itunes

I am unable to download from Itunes as receiving message - unable to contact Itunes store Error code -1202. Have had lengthy conversation with Itunes support but unable to resolve. Have uninstalled and reinstalled Itunes twice following exactly instructions provided. Anyu suggestions to resolve?

Maybe this will help. If you are running 10.9 you can access your use library by going to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.
https://discussions.apple.com/message/24675674#24675674

Error Code (-50) when downloading from iTunes

Im curious to know if anyone else has received this type of error message before?
I have never had any problems downloading season pass stuff from iTunes so this is the first time I've ever seen this. Ive double and triple checked all of my connections and everything is good. Speed test came back strong and fast so Im wondering if this is more of an apple issue.

May be this article can be of some help:
http://support.apple.com/kb/TS3297
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory. 
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\ 
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\  
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.

TS3694 error -39 leads to error -50 when downloading from itunes store and the download will not resume

I download a TV Show from itunes and usually as soon as it begins, it tells me that my TV Show is ready to watch and I can choose to "Play TV Show Now" or "Watch Later." I choose Play TV Show Now. Then after about 20 seconds of watching, and error message comes up with the error code -39. The download stopped and when I resume, it will download for 5 more seconds but then I get another error message with the code -50. I click the Resume button and it won't resume no matter how many times I click it. So I have to go to Music, iTunes, iTunes Media, Downloads, and delete the folder with the name of the TV Show that wouldn't work. Then i open iTunes again and Check for Downloads and it starts over downloading.
The errors only occur when I start playing the TV Show while its downloading. Its fine if I let it download.
How do I fix the errors?

That's not the issue (waiting for the download to complete). The issue is that the download never ever completes. The Computer says "Hey, you can watch your show," but then just a few moments have downloaded, and you get a "-50" error.
The published solution for the -50 error is to navigate to the wack place that itunes has decided to store your download (if you can find it) and delete the partial file and try again.
I have "tried again" 5 times now. It's not working.

High CPU usage when downloading from ITunes Match

When attempting to download matched songs from ITunes Match, ITunes utilization spikes to over 70% and makes it almost impossible to do any other function on the computer. Eventually ITunes fails to respond. I have tried several remedies including reseting winsock. Is there any other options I should try?

Hiya,
could it have something to do with the write speed/ cache/ram? On a "slow" disk, or one that is nearly full or one that is partitioned, it will take a great deal more ram and cache to "digest" the faster download and write it onto disk. I tend to do downloads to a separate drive. Have you got one? and can you repeat the high CPU usage when downloading / saving to the external drive? I note your drive might have 5,400 rpm, with "just" 8mB cache and 320 GB (quite a few SATA's have 7,200 rpm and 32 mB cache).
NB: If anything, I found SL more efficient, especially on my 4 year old Macbook, which is running much faster and has got more responsive after installation of (full version of) SL.
Message was edited by: Alexandre

Internal Hard drive dismounts when downloading from iTunes Store?

I am having an issue when I download content from the iTunes Store to my Mac Pro.
I have my Media Library on the second Internal Hard drive (an Hitachi). When I download content after a while -usually half-way through a download or after a few minutes if its large amount to data/content (App updates etc) -the second internal hard drive will dismount. Stopping the download and making the disk inaccessible.
The internal hard drive seems to be fine otherwise. It has plenty of space and I use it as a scratch disk for video editing HD content.
To re-mount the disk, I have to do a complete shut down, remove the hard disk (I check for dust/damage etc) and re-insert and re-start the system. If the systems down not pick up the hard drive the first time I try and again and it usually recognized then. I have tried using an external hard drive as well (not sure what make the hard disk is but its an iomega unit) and the same thing has happened.
As you can imagine this is very annoying. I hve a work around currently where I set-up a tempoary Media Libabry on my system disk and download anythin I want from iTunes and then manually move the content to the second drive-not ideal but it works. I have had this issue for a year- so I have been very patient and hoping it would get resolved through updates-as I am sure there ha to been other people with the same issue.
Can anyone help me identify where the problem is? Has anyone else experienced a similar issue? I am stumped and really not sure where to start.
Model Identifier:          MacPro3,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          3 GHz
Ram: 4GB
Mac OS X 10.6.8
iTunes 10.5.2

Hello Nesquik,
Yes, I did notice it too. A lot of noise when downloading, It sure looks as if there is no buffer or not enough buffer. Going back in history when there was no smartdrive
I hope they can fix it, very annoying. Not only because of the noise, but I also get the feeling that my harddrive must be degrading. If you only could say that you want to download on a different location (choosing the SSD) and afterwards moving to the Media Folder on a normal harddrive.
Samsung 1Tb disk.

Error -3150 when downloading from iTunes Store

For the past several days since upgrading to iT8, when I've tried to download files from iTunes, it has errored out at some point of the download with error -3150. I got this error when downloading a 9MB podcast file, and also a 1.64GB HD tv show.
When I got it on the podcast, it reset all of the file's progress and started over. Thankfully, it did not do it with the TV show (which was 999MB through) or I would have been considerably more upset, but it did waste all the time I was using to download it. ADSL is terrible in the country I'm currently staying in, but it's all that's available to me.
In any case, I have not seen any mention of this error anywhere, and would appreciate knowing what it means, and more importantly, what Apple is doing about it.

Well, I guess that will have to do. Thanks for the heads up. It is a DSL connection, and there's not much that I can do about intermittent connections because cable/satellite is literally nonexistant in this country. However, Apple might want to consider revamping their file transfer protocols if this is going to be a standard problem - this would be in their best interest especially since they're going to be releasing the iPhone all over the world, and very few places have Internet speeds like USA and East Asia.

When downloading from Itunes Im getting an error Required Disc not available

Im attempting to download a song from Itunes. Upon attempting to download I get an error. "Unable to download, the unable to locate required disc". This also comes up when I'm attempting to back up my Iphone 4. Any help with a solution to this problem would be greatly appreciated! Thank you

I too am getting the same error message. Along with "We Could not complete your itunes store request. The network connection was refused make sure your network settings are connected and your network connection is active"....im posting on this forum so how is my network not connected?
I am using the OSX Mountain Lion 10.8.3 on an iMac

Error 50 when downloading from itunes and cant get purchases downloaded but i am charged for them

I used a redeem code and it downloaded the extras but the movie portion that appears to be a separate app states error-50 and will not download. I cannot delete the error file nor can I use the redeem code (one time use) to try downloading again.

Temporary fix: I am having the same problem, have been for months. I get sporadic results, sometimes I can download, sometimes not. You need to delete the download from the Downloads section in iTunes, then find your Downloads folder under Users folder (a few folders deep) and delete the folder for the item that failed. Then go back to iTunes and check for new downloads, which causes the download to start over.
Permanent fix: What I've come to understand is that iTunes does not like NTFS formatted hard drives. I am downloading to a FAT32 formatted thumb drive and it is working flawlessly. The way iTunes downloads a file is archaic to say the least. It creates a file container the size of the file being downloaded, then downloads it in one long stream to the hard drive. When the incompatibility arises with NTFS, the download fails and the files have to be deleted to start over. In a day and age when we have p2p technology and Apple can't fix a simple download compatibility issue. It's sad. My advice... get an external hard drive, format it for FAT32 and redirect your downloads to that (under Edit, Preferences, Advanced). You should be fine.

Garageband Crashes when importing from iTunes

Garageband 08 - up to date
ITunes - 8.1.1 (10 - up to date - library is held on an Airport Disk
White MacBook 80GB
Tiger
New problem just started occurring in Garageband. When you try to import a track from iTunes (via the media library screen in garageband, ie drag and drop), Garageband just quits back to the desktop. (Asks if you want to reopen, try again etc, but no effect).
All other functions of Garageband appear to work fine - including exporting TO ITunes, and also importing photos through media library or garageband samples.
Have tried repairing file permissions in disk utilities, and deleting the GB preferences file (as advised in Apple Shop) but no effect.
This worked fine until a few days ago, and had been done hundreds of times with no problems.
Any ideas?

Just to say that I'm having the same problem. The iTunes version (8.1.1) came in more recently than the last update on GB. I'm trying to think if there have been any general OS X updates recently, but I'm not sure.
The workaround is fine, but if anyone hears about a patch so that it works normally, I'd be happy to know.

Mission impossible errors when downloading from iTunes

We've been trying to download the latest digital copy of Mission Impossible from iTunes and have had no luck. It stops downloading and gives an error message (unknown error occurred (-50)) and have received (err - 8008). We've checked for software updates, rebooted the system and tried again, but nothing. Any help would be appreciated.

Me too. But mine is odd in that I HAD the file - downloaded on the day it came out, and then watched. But then it disappeared. I've emailed Apple support and they've resent the file, but I get the same answer. They tell me to try again, but itunes seems to think I've already downloaded it.
I got the iTunes extras, but not the movie.
Please let me know if there's any resolution! Thanks.

How Large are Tv Series on iPad when downloaded from iTunes?

I have a 16gb iPad and was thinking about buying Friends series 1 - 5 and The O.C. series 1 off iTunes for my iPad.
I was wondering what the size of these series are likely to be? What is the average size of a single episode also?
Also is there anywhere i can find this out, because when downloading games, it gives you the size required to download it, for example Fifa 13 said around 300mb. With TV shows and films it does not give this information unless i am looking in the wrong place?
Thanks for the help in advance

A typical HD version of a 30-minute TV show will run about 1.3 gigabytes. If you go to the page for the show, it will list the episodes and tell you the sizes, e.g.:
Regards.

Download indicator doesn't work when downloading from Itunes

Using my Mac OS mountain lion and Firefox ver 31.3 ESR when I download Itunes from https://www.apple.com/ca/confirm/itunes/thankyou.html It appears to go to Apples network 10.x.x.x but does not download and the download indicator shows no visible downloads proceeding.

I placed Firefox 31.3 for the Mac in Safe mode and the same thing occurred. Going to download Itunes from https://www.apple.com/ca/itunes/download/
it goes through the steps for file placement but does not show in the downloads of Firefox and does not appear to download.

Computer/Windows crashing when downloading from iTunes 7.

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