Computer won't detect ipod shuffle

Background on my shuffle, I purchased it in 2008 and have used it non-stop since.  My husband also has one, purchased the same day, but it has rarely been used.  So what I am about to describe has actually happened with both shuffles.  One day when I was going to attach my shuffle to it's original charger base, I noticed that the base had fell between my computer desk and something else and became bent.  I went ahead and tried to place my shuffle on the base just to see if it would work and it wouldn't.  So thinking that the charger was destroyed, I went out and bought a new USB charger cable. When I connected my shuffle to the new cable my computer didn't even detect it and so my problems began.  I also assume that my shuffles battery is totally discharged (or maybe the shuffle is totally dead, not sure), but there are no indicator lights coming on at all.  My husbands shuffle needs to be charged, but the red indicator light will come on and blink when you turn it on.  I connected his shuffle to the computer as well, using the old charger and the new one, and the computer will not detect his shuffle.  I have updated, removed, and reinstalled iTunes multiple times.  I have also put iTunes on my netbook and tried to connect both shuffles using new and old cables, nothing happens.  I have used all the USB ports I have, nothing happens, but all of my other things that are in the ports work.  I have looked over Apples site, YouTube, talked to people I know, tried everything I see, and nothing is working.  I refuse to pay for Apple to help me with this because I will just buy a new shuffle (the new cable was $19! and it's at least $19 to get Apple to talk to me!).  To add to this, I was thinking that maybe charging a different type of iPod in my computer may have had an effect.  Several months ago, a friend of mine gave me her old iPod (it has a screen, but it's not a touch screen, sorry I don't know what kind of iPod it is).  However, this iPod and the shuffles have been charging happily together and my shuffle working in iTunes without problems until this incident.  iTunes would detect all iPods, but would not let me do anything with my friends iPod to allow me to make any changes to it (which isn't a problem I care to address at this point).  Now, my computer will detect my friends iPod to at least charge it, but iTunes will not detect it.  Thankfully, in this process I have not lost any purchased music, but I would really appreciate any advice on how to fix this.  I would even be ok with restoring the shuffles, but I can't even do that because they aren't detected (unless there is some way to do that outside of iTunes).  I'm sure this sounds confusing, but if you ask specific questions I'm sure things can be more clear so there can be a better understanding of the issue so everyone out there can help me solve it!  Thanks!!

Just an update, after I posted this I put my husbands shuffle on the charger to see what it would do.  Before putting it on the charger I turned it on and no light came on!  It seems something is disabling the shuffles.  Could it be a virus?  I have virus software on my computer and it isn't detecting anything.  Also, my husbands shuffle didn't work on the netbook even when the indicator light was coming on. 

Similar Messages

  • Computer won't detect iPod

    Hi,
    My computer won't detect my iPod when I plug it in. I open up iTunes and it won't show up in the list. It gets a picture of a sad ipod on it, and as it starts up it makes an odd clicking noise. I cannot get it into disk mode. I've tried all of the solutions at the apple support site and it simply won't work. I downloaded the iPod Updater software and I got it running but it couldn't detect my iPod for some reason. Ive switched the cable to different USB ports and my comp wont detect it. Also when I try and reset it, (after the clicking noise stops and it shuts off) there is an icon which looks like a battery with rough, jagged, or broken ends. What does this mean and what can I do?

    Welcome to Apple Discussions!
    iPod Displays A Sad Face
    Also, for the other icon...
    Have A Strange Icon On Your iPod?
    btabz

  • Computer won't reconise ipod shuffle

    I have a pc with windows xp pro. I already have i-tunes on my system. I am haveing problems with my new ipod shuffle software and hardware! The software only goes to the point where it ask for me to connect the shuffle for possible updates. Once done it just stays there and does nothing. I have tried the other way without the shuffle being connected but at the end the shuffle doesn't appear on my i-tunes source list. I have even downloaed the update from the apple web page but the resulets are the same. It will not work until I can get the computer to reconised the shuffle itself. I don't know what else to do. I need some help.
    Lonnie3

    Just an update, after I posted this I put my husbands shuffle on the charger to see what it would do.  Before putting it on the charger I turned it on and no light came on!  It seems something is disabling the shuffles.  Could it be a virus?  I have virus software on my computer and it isn't detecting anything.  Also, my husbands shuffle didn't work on the netbook even when the indicator light was coming on. 

  • My computer won't detect my ipod 4g when it is plugged in and it won't sync with itunes, what should I do???

    My computer won't detect my ipod 4g when it is plugged in and it won't sync with itunes, what should I do???

    Did you already try the troubleshooting mentioned in this article? iOS: Device not recognized in iTunes for Windows

  • Computer Won't Detect iPhone5?

    Hey,
    I recently bought an iPhone5 and downloaded and installed iTunes etc. I installed all required updates.
    Problem is, my computer won't detect the iPhone at all. I've tested my old phone and my computer picks that up just fine, but with the iPhone it doesn't find it at all. I'm not just referring to iTunes. It doesn't pick it up at all, as in it doesn't show underneath MyComputer or under Removable Devices.
    Can anyone help?
    Thanks,
    Greenation

    I would call Apple or take it and its cable to an Apple store. It could be a bad cable, even if it charges, because there are 8 wires in the cable and only 2 are involved in charging. If you plan to take it to a store make a Genius Bar appointment first at http://concierge.apple.com/reservation/us/en/

  • Computer won't detect router wrt150n

    just bought this wrt150n and internet connection works but computer won't detect it and I cant run my slingbox on it. have tried easy install and disk that came with it.. Any help would be greatly appreciated
    oh, i have a cable modem with road runner internet connection. Windows xp.

    1)connect the computer to the modem and download EASYLINK CONNECT
    1)connect the computer to the router's port 1 and the modem to the router's internet port
    2)plug the power cable into the router
    3)turn on the computer
    4)ensure the lights are properly lit on the router ( power , wireless , port 1 and internet )
    5)now , run the setup CD or easylink tool ..
    let me know the isp details if you have any other problems

  • Computer won't detect camera

    All of a sudden my computer won't detect my Rebel XT. I replaced the USB cord but nothing is even detected in "My Computer" or in the Device Manager. I am sure that the USB ports work properly as they work with other devices.  I reinstalled the software it came with and tried changing the communication settings on the camera. Does anyone have any suggestions? 

    Hello!
    To ensure the most accurate information is provided, we will need to know the version of Windows you are using.
    Thanks and have a great day!

  • HELP! itunes cannot detect ipod shuffle

    My itunes cannot detect ipod shuffle after connected to the device.
    The ipod shuffle is newly brought.
    I cant even set up and try to open it!

    Hello Sunmera,
    Congratulations on your new iPod shuffle!  I would be concerned too if my iPod shuffle was not appearing in iTunes.  I found an article with steps you can take to resolve this issue:
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Computer couldn't detect ipod problem

    my computer couldn't detect ipod classic 30gb(windows vista), it just stop responding. However, when i plug in my iphone, it works.
    my ipod classic works on other computers though(vista and xp)
    I wonder what cause this problem
    anyone have any idea???

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

  • Why won't my ipod shuffle charge in a portable USB charger?

    Why won't my ipod shuffle charge in a portable USB charger?

    Does the wall charger successfully charged other devices like iPad, iPhones?
    There are some complaints,  that the 10W iPad wall charger does not charge iPod Classic, as it is too high power, Claasic need 1Amp max, but the iPad Charger gives 2 Amp.
    Have a nice day!

  • Help! Computer won't detect mic unless webcam is plugged in...

    Has this happened to anyone else? I have 2 different headsets and my computer won't detect the microphone on either on unless the webcam is plugged in. It doesn't seem to have any problem with the speakers, but I can't use the mic until I plug in the webcam. Please help! This is really annoying!!
    Oh, and I'm using Windows Vista, and the Live! Cam Notebook Pro (VF0400) with the headset that came with it and another headset (not a Creative headset).
    Message Edited by triciater on 11-28-2007 11:33 PM

    hm... yes! you have same problem as me. I can't change to another mic till webcam is plugged. And this is due to the fact that the webcam has a built-in microphone inside.Moreover in my case, it must be another problem too, because the other person with who I talk hear sometimes a strong noise. I need to change microphone in the Skype options (I go to the Microsoft Microphone, even if it can hear nothing) and I go back on the mic of the cam. The noise disappear for some moments... after again and I do the same.Could someone help us?For me it would be nice to deactivate the mic of the cam and use an headset that doesn't give this noise problem.

  • Computer harddrive crashed, now restored, won't recognize iPod Shuffle

    Hello,
    My hardrive crashed and after the restore, I've lost all my playlists. I reinstalled iTunes, then connected the Shuffle, but iTunes won't recognize the Shuffle. I guess it would normally appear under "Store" on the left side of the iTunes page.
    Please advise.

    When I connect it to a powered port on the right side of eMac, I get no recognition from iTunes (or desktop).
    Other USB devices used are keyboard and printer. (Soundsticks II in audio hole - unrelated I figure.)
    iPod flashes green once, orange and green once, and then to orange flashing.
    When installed both iTunes 5 and 5.0.1, computer wouldn't shutdown properly initially. I had to unplug powercord. And initial update of 5.0.1 bogged down and I had to force quit and try again.

  • Itunes won't detect ipod...

    Hey all. I previously installed my ipod on my computer with all the software and it was working fine. It was working perfectly. I decided to return it to get a smaller version, but before I did that, I had to restore the factory settings. I later decided to keep the current ipod, but now itunes won't detect the ipod. I tried reinstalling the software numerous times and it didn't work. I also plugged it into a different usb port like the manual suggests but it still doesn't work. Can anyone please help? thanks.

    i love you whoever posted the thread in this link!!!!!!http://discussions.apple.com/thread.jspa?threadID=299830&tstart=90

  • Unable to detect ipod shuffle

    having some problem with my ipod shuffle, itunes cannot detect the ipod. from the windows explorer its indicate that the ipod is not formatted. what will i do for the itunes to detect it? pls. help.
      Windows 2000  

    Hi
    Close all applications. Connect the iPod shuffle to the computer in My computer/windows explorer right click on the iPod drive and click on Format. After formating right click on the formated drive and Eject it and then disconnect from the computer.
    Launch the iPod updater and connect the iPod shuffle to the rear USB port of the computer(if you are using a desktop) and then restore the iPod shuffle and transfer the songs from iTunes.
    Santo

  • **Looked at Other Posts... Nothing Helps** Computer won't accept iPod.

    It's weird. The other day I was syncing my iTouch and iPod, when suddenly my computer. Normally it never crashes okay? I thought maybe it was because I was IMing, playing music on iTunes, and syncing, so it was overloaded. When it restarted my iTouch was perfectly okay, while my iPod was apparently "Corrupted". I pressed restore and waited for what, 8 hours? I restored at least 10 times before, and it always takes only like 4 minutes! I took out the cord and tried listening to a few songs, everyone of them in tact. Later I synced my iPod to my brother's Windows Vista, and his iTunes showed my iPod perfectly fine. I then restored my iPod on my brother's computer... taking only 2 minutes. Then I tried reinstalling my iTunes over my computer, wondering if it has a defectioncy... When I started iTunes, I hadn't plugged in my iPod yet, and yet, it showed a white corrupted iPod on my sidebar... I plugged in my iPod then, and nothing changed... Anyone have a solution to this problem? I need my computer to read my iPod properly because it's what I use to back up my songs so whenever I get a new comp I can just tranfer my songs using my iPod (since my iTouch can't do this) My iPod's a 30gb 5th Gen and my iTouch's a 16gb 1st Gen.

    Just an update, after I posted this I put my husbands shuffle on the charger to see what it would do.  Before putting it on the charger I turned it on and no light came on!  It seems something is disabling the shuffles.  Could it be a virus?  I have virus software on my computer and it isn't detecting anything.  Also, my husbands shuffle didn't work on the netbook even when the indicator light was coming on. 

Maybe you are looking for

  • CS6 crashing with certain image files

    With some files, when I begin to manipulate the image (resize, color/hue changes, etc) the program crashes and closes with the following... which means nothing to me.  I have had snd used the program for years. I use Win XP SP3 adobe photoshop cs6 er

  • Changing ownership name of my iMac

    I plan to sell my iMac. I have used disk utility to erase the HD and installed OS 10.6.4 using a retail DVD. When I check System Profiler I still see my name as the owner of this iMac. I have also deleted my account under System Accounts. PROBLEM: I

  • Bex Reporting Screen shots

    Hi friends... Can anyone send me entire screen shots for reporting.. i.e.. How we use filters,free chars,Restricted Key figure, Calculated Key Figure,How 2 use hierarchies, And How 2 use variables... How to use cell editing.. And can anyone send me s

  • Changing 'Path Not Found ()' error

    Hi, Can anyone point me to where I can change the 'path not found ()' message a user gets when trying to access Dashboards and they have no access to any dashboards ? I've scanned all the files in the OracleBI\web\msgdb\l_en and I cant find anything

  • Content to local storage

    I would like to request to move our ItunesU site for mnstate.edu moved to local storage. I would like to request separate public and private content. Can you let me know the correct procedure in doing both of these requests.