ConditionSortStep with measure based sorting

Hi,
i have problem with ConditionSortStep with measure based sorting.
I use this code :
Selection sel = query.findSelection(dimensionID);
OlapQDR qdr = new OlapQDR(measureDim.getUniqueID());
qdr.addDimMemberPair(dimTime.getUniqueID(),"YR2004");
qdr.addDimMemberPair(dimPartner.getUniqueID(),"PLUS");
ConditionSortStep stepM = new ConditionSortStep(dimensionID, sel.getHierarchy(), ConditionSortStep.MEASURE,ConditionSortStep.DESCENDING, measure.getUniqueID(), qdr);
SortSpec sortSpec = new SortSpec();
stepM.setAction(Step.ADD);
sortSpec.addConditionSortStep(stepM);
sel.setSortSpec(sortSpec);
query.applySelection(sel);
Members are sorted by measure, but only descending not in hierarchical ordering. When i change hierarchy in ConditionSortStep to (String)null, I get same result.
I mean, the specified hierarchy in ConditionSortStep is not used, but I dont know why. Any ideas?
BIBeans 9.0.4 - JSP
DB 9.2.0.5 + OlapB patch
Thanks...
maddox

Hi David,
Sorry for not providing proper information.
This is my Star Schema. Dim_cutomer, Dim_problem, Dim_geo, Fact_ticket.
Dim_cutomer: Contians information about the Cutomer, account, Install Date, Install flag
Dim_problem: Problem type, Problem group
Dim_Geo: is Geographical dimension. like Division, Region ...
Fact_ticket: Has the information about the each ticket.
The requirement is to create a report based on division, region : 1. count # of Open ticket 2. Count # of closed ticket 3. % of Failure
I am able to do count of Open and Close. but for % failure which is tricky and complecated. To calculate the % of failure
Failure = Count of (FAI tickets) / Count of Installs.
to count fai: there is flag in fact i can count the FAI, Installs : count of install falg which is in Dim_customer, i can count it in report. The problem is this report have prompts like Type of account, type of problem.
As per the client, when i change the value of problem type the count of Installs should not changed & when i change the value of Type of Account value of Installs should change based on type of account. I dont no how to control this.
As all the dim are joined with fact.
It will be great help if some one give some hit or help...
thanks in adavance
Regards
@li

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