Conecting ipod causes ITunes to hang---Help please

I have an Ipod touch 2nd generation with latest ipod software and itunes 10,1,1,4 on windows xp service pack 3. When I connect the ipod to an usb port itunes loads automatically then hangs. The ipod is not shown in itunes. If I disconnect the ipod Itunes works immediately then hangs again if I recconnect. I've tried reinstalling itunes but this did not solve the problem. Any help will be appreciated
Peter

It may not be the iPod that's causing the problem. I've had similar issues with two models of Epson printer and a Dell PC running both Vista & XP. I have one of the same printers on another machine (a different Dell model) which works fine! The symptoms I get mean that if I connect the printer, ANY external USB drive-like device fails. iPod, USB memory key, external USB hard drive etc. Windows still lists the device, and often shows one or more layers of folders however all the folders appear to be empty of files. Scary or what!?! Sometimes the printer can also prevent the PC booting up. I suspect that it takes a number of factors, hardware & software, to trigger the issue which means it's unlikely to get resolved since it's both hard to reproduce & determine exactly which subsystem is to blame. It's not ideal, but I just shut down the external drive when I want to print, then turn the printer off and the drive back on when I'm done.
tt2

Similar Messages

I can't acess or edit music on my iPod through iTunes...help please!

Hey,
Recently I haven't been able to select or edit the music that's currently on my iPod, my iPod appears in the left hand menu bar but all the music is greyed out and inaccessible.
I can't figure out why it has suddenly done this, but I think it may have something to do with a small symbol of a locked pad-lock that has appeared by the bar telling me how many GB's I'm currently using and how many I have free.
Hopefully this print screen of my iTunes will help to explain what has happened: (sorry it is such bad quality!)
I know the solution is probably just a simple click of a button but, I've been trawling through all the iPod options trying to find a solution, and have been unsuccessful. I thought it might be due to the parental controls but the lock for that is unlocked and I've never set a password.
My brother is now using my old iPod mini on the same computer but a different user account...may that have something to do with it?
I am puzzled and confused, I hope you can help, any advice would be gratefully received!
Thanks for taking the time to read this,
x Sarah x
=)
iPod: MA002FB, iTunes: 6.0.2.23 Windows XP Pro

I found this answer a few topics further in. It worked for me, hope it works for you.
I just changed my iPod from auto update to manually update, and the list is no longer grayed out. So that is what is stopping you, your iPod options are set for auto update.
Do the above in iTunes and everything comes up able to play.
Thanks Katrina.S for this.

IPod Causes iTunes to Hang if Printer or USB drive are connected!

My iPod is a Classic 80GB
The problem began when I upgraded to iTunes 7.7 and I hoped iTunes 8 would fix this, but it has not.
*If either my printer (a HP C4280 all-in-one) or a USB memory stick are connected iTunes hangs when my iPod is connected. If both the memory stick and the printer are disconnected, iTunes will eventually recover and recognise the iPod after a minute or so. Furthermore if my iPod is connected when Windows is starting, it will hang at a black screen until the ipod is removed!!*
I have contacted Apple's phone support, but this has been unsuccessful in resolving this matter. I ended up wasting an afternoon uninstalling and installing iTunes.
Any suggestions...? TIA...
<Edited by Moderator>

It may not be the iPod that's causing the problem. I've had similar issues with two models of Epson printer and a Dell PC running both Vista & XP. I have one of the same printers on another machine (a different Dell model) which works fine! The symptoms I get mean that if I connect the printer, ANY external USB drive-like device fails. iPod, USB memory key, external USB hard drive etc. Windows still lists the device, and often shows one or more layers of folders however all the folders appear to be empty of files. Scary or what!?! Sometimes the printer can also prevent the PC booting up. I suspect that it takes a number of factors, hardware & software, to trigger the issue which means it's unlikely to get resolved since it's both hard to reproduce & determine exactly which subsystem is to blame. It's not ideal, but I just shut down the external drive when I want to print, then turn the printer off and the drive back on when I'm done.
tt2

Rented movies cause itunes to crash - help please

When I try to play a rented movie, itunes crashes and I get the error message 'iTunes has stopped working'. According to the log, the error is caused by QuickTimeH264.qtx
Using the latest versions of iTunes and Quicktime. I've tried deleting the SC Info folder as suggested on another post, but no luck.
This happened a few weeks ago and after trying various things it seemed to fix itself and the movie played fine. Since then I've watched two movies with no issues. Then tonight, back to the same problem.
It's particularly frustrating as the 48 countdown has started even though the movie crashed right away.

On sugestion from Apple, I've uninstalled quicktime and reinstalled from a new download and the problem has gone.

I tried to download iOS 6 on my iPod 4 and I disconnected my iPod from my computer and now it won't load. I even tried reconnecting my iPod to the computer. Help Please!

I tried to download iOS 6 on my iPod 4 and I disconnected my iPod from my computer and now it won't load. I even tried reconnecting my iPod to the computer. Help Please!

I was trying to update my iTunes, so the computer asked me to restart my computer. After I selected shut down. I knew it was a mistake. What should I do?

I get error message "unknown error" When trying to log on to itunes via pc, help please!

I get error message "unknown error" When trying to log on to itunes via pc, help please!

Hello, trolle56.
Thank you for the question. You may find these articles helpful in troubleshooting the error received with the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.

The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!

The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!

I tookyour suggestion and SUCCESS! I can now access the Itunes Store. A simple fix, and thanks so much!!.
Below is the advice you forwarded:
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
Once it opens, type in the following command...
netsh winsock reset
hit enter
You should get a message that the winsock reset successful and you will need to reboot your computer.
Reboot and when I reloaded itunes the store loaded fine.
Thanks again, -Dean Stoneburner

Every time I repair my iPod with iTunes, it hangs at the end of the process (while checkin the recovery of iPod). What can I do?

every time I repair my iPod with iTunes, it hangs at the end of the process (while checkin the recovery of iPod). What can I do?

I chose to restore it to factory defaults, but that never succeeded.
It hangs at the end of the process.
printscreen:
http://users.telenet.be/kevvanbelle/iPod/ipod.JPG
Language is Dutch :-)
Littery it says:
Check of Recovery of iPod.
Already for 40 minutes.
I closed down iTunes.
Now, when I turn on my iPod, there is the icon of iTunes with an usb cable towards it.
When I attach it to my computer and turn on iTunes, the message is there that a iPod was stuck in recovery mode and I should retry it.
And then I get the same story. Unpacking, installing, checking... blocked!

I bought a iphone 3gs off a family member it says sim not installed to iPhone on iTunes can anyone help please ...?

i bought a iphone 3gs off a family member and its on o2 i activated the o2 sim in a bb because o2 support advised me to activate on different phone as mine will not sync it says sim is not installed to iphone on itunes can anyone help please ...?

cheers for the reply mate yeah she said that its locked to o2 so i done all i mentioned above also spoke to a o2 advisor and he didnt have a clue its stupid i have searched the internet for this problem and cant find a thing i cant be the only person to have it happen lmao its well annoying and stupid if you ask me nothing is simple these days ow well guess i will have to go to the apple store
thanks again mate appriciate it

My iPod doesn't work with iTunes 10. Help please!

Greetings to all!
Help please! I updated to iTunes10, and now my ipod nano 4th generation doesn't work with it. Actually the "Devices" menu doesn't show up, although the operating system recognizes it. What should i do? I refuse to buy another one. Should i install an older version of itunes? If i do so, may i loose my musics and stuff that i have in library?
Thanks a lot in advance.
Laters,

You should always have backup of your iTunes folder.
Downgrading to iTunes 9 will not cause you to lose your music etc.
Have you checked via Software Update in the System Preferences for any updates.
Have you tried the 5 R's for the iPod?
MJ

I have and ipod touch 4th gen and it will show up on my computer but not on my itunes i need help please and thank you

I have an ipod touch 4th gen and when I plug it into my computer it shows up but it wont on iTunes and I was trying to put more music on it today and it wasn't showing up can u help please and thank you.

Hey Babetta94,
Thanks for using Apple Support Communities.
After reviewing your post, the iPod is not recognized in iTunes. A frustrating situation to be sure. You haven't mentioned what OS the computer you are using uses. You can choose what article to use either OS X or Windows from this quoted section.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
If you have an iPod touch:
For Windows: See iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
For Mac OS X: See iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Have a nice day,
Mario

My iPod touch is not synching to iTunes. Meaning it's not showing up in my devices when I go to them through the 'Edit' button at the top of the iTunes window. Help please!!!

My iPod isn't synching. It's not even showing up in the Devices. I know it's ocnnected becasue it's charging. Help please! Probably an epic noob fail xD

Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Conected ipod to pc all songs gone please help

**Hi ALL,**
**Need help please, my hard drive died on the computer so i replaced it went to sign in on the itunes store and went to sync and all of my songs,photos,games have gone from my ipod is there any way i can get them all back????**
**Please help, thaks for youre time**
*Fletch*

Sounds as if you synced your iPod to an empty iTunes library.
If you have no back up anyplace else, then your only hope is some data recovery software as mentioned in this post.
http://discussions.apple.com/thread.jspa?messageID=931813&#931813
Some people say that they've been allowed a re-download of iTunes purchases for various reasons when they've contacted Apple.
You can only ask but please be aware that Apple are not obligated to do this for you.
http://www.apple.com/support/itunes/store/lostmusic/#form

HT1350 my kids entered the wrong unlock code on my ipod too many times and now the screen says ipod disabled connect to itunes. Well i try connecting to itunes and i cant because my ipod is locked! need help please!

my kids enetered the wrong unlock code on my ipod touch too many times and now the screen says IPOD DISABLED connect to itunes. I have tried connecting it to itunes and I cant because the ipod is locked. need help please! any ideas? Thanks, Nick

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Transfer from iPod to Itunes on New comp PLEASE HELP!

is there a way to do this!? my old comp crashed..hard drive fried...is there a way to get my iPod music, on my new comp??

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using a lot of the utilities your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows. The procedure is a bit involved and was written long before iTunes 7 or Vista so it requires a little adaptation, also it won't recover playlists but if you're interested it's posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. This is just a selection, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. Have a look at the web pages and documentation, they are generally quite straightforward but you'll need to check for Vista compatibility. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
TuneJack Windows Only
CopyPod Windows Only
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up in case you have problems again. External drives are comparatively inexpensive these days and you can get loads of storage for a reasonable outlay.

Conecting ipod causes ITunes to hang---Help please

Similar Messages

Maybe you are looking for