Configuring the Alert monitoring of Solution Manager 4.0

Dear all,
How can I notify from the central monitoring system when alerts happened?
I have already create and assign auto-reaction method to specific monitor attribute with alerts, but nothing happend. I even looked at the table CSMCENTOOL where the alert data suppose to stored, and the table is still empty.
I will be greatfull if anyone can provide me appropriate document in this matter, or guide me with a list of things that need to be done.
Kind regards,
   Yagel

Hi Kai,
Thanks for your quick response.
I have already create and assign the central auto-reaction method exactly as in the example,
and when I try to start the auto-reaction method I receive the alert information "Cannot determine data for method DUMMY_TOLL_FOR_DOUBLEHOP".
I have overcome this alert information by changing the excute method of the <i>defined central auto-reaction</i> from <i>Only in central system, trigged by CCMS agents</i> to <i>Periodically in process(Short running program)</i>, and still, nothing notify when alert happened.
Should I configure the "Related Solution Manager configuration guides on SDN" which describe in the bottom blug as well?
I also didn't understand you when you say to send from SAP-System to another account?
Thanks in advance,
yagel.

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    Hello,
    I am trying to configure EWA for my SAP R/3 systems in Solution Manager 3.2. RFC connections are working fine. EWA report that is getting generated is showing me following problem :
    <b>EarlyWatch Alert - R/3 System</b>**********
    <b>Download Problem</b>
    We could not perform a correct analysis because essential parts of the download data are missing. The cause is probably a problem with data collection or transfer.
    Recommendation: Please check the log for this session in the Service Data Control Center (execute transaction SDCC or the new SDCCN in your system). If an error entry is listed, perform the Service Preparation Check.
    Implementation: To perform the Service Preparation Check, execute transaction SDCC and choose Information-> Service prep. check or if you use SDCCN create a new task 'Service Preparation Check'.
    The result of Service Preparation check ( as recommended) is not throwing any error.
    Can anyone help me out on this.
    Regards,
    Yashodhan

    Hello Yashodhan Mujumdar,
    we have warnings about differences in the function interface, but all works, so we ignore them.
    But the missing data interface seems to be the error.
    Did you read note 781680?
    Do you have the newest ST-PI (2005_1_xxx SP3) and ST/A-PI (01G_xxx, this is an installation, no patch)? Do you have the right flavour of ST/A-PI?
    Are ST03N and ST06 working?
    Do you refresh service definitions from sapnet? Did you generate (after service refresh) on the solution manager system the includes (SPRO -> SAP Solution Manager -> Basic settings -> SAP Solution Manager System -> Operations -> Setup Service Data Control Center -> Generate Includes....
    If these checks are all ok you might deactivate SDCCN both in satellite system and solution manager (SMSY -> Goto -> Solution Manager Operations -> Administration SDCCN) and activate it again.
    If this doesn't work you might use the big hammer:
    1) delete all the service definitions in satellite system like described in note 727998
    2) delete all entries in table /BDL/_GENER (satellite system)
    3) create in SolMan system a new session in order to collect and send data for this session in satellite system; if you don't see the session in the satellite system please execute there the "Maintenance Package"
    4) elaborate the data for this new session in SolMan system
    If all this doesn't help, open a message in sapnet
    Bye
    Message was edited by: Riccardo Escher

  • Configure TMS in fresh installed Solution Manager system

    Hi Expets,
    I have fresh Installed Solution manager. Configure TMS and now want to configure solution manger so that I can monitor all our SAP system from Solution manager. How I configure our SAP system in solution manager?
    Also would like to know after TMS  implementation if we like to use ChaRM or CTS+ so what changes required in current TMS setting? Thanks in advance.

    Hello,
    No Deejoy, I provided you with how to resource to do the things you requested.
    TMS is transport Management System.
    If you want to manage transports with an enhanced product CTS+ I provided the configuration guide.
    If you want to implement ChaRM, I pointed you to the Wiki.
    If you want to inegrate CTS+ with ChaRM, I also provided you with resources.
    And lastly, I directed you to RKT-SOLMAN which can help you configure any aspect of Solution Manager.
    But I do not see where I said to manage TMS on Satellite systems you need to implement ChaRM.
    Charm was only raised, because you raised it in your question.
    You have all the resouces you require to address everything you raised.
    This is what is provided in my earlier reply.
    Regards,
    Paul

  • Basic Strategy / Best Practices for System Monitoring with Solution Manager

    I am very new to SAP and the Basis group at my company. I will be working on a project to identify the best practices of System and Service level monitoring using Solution Manager. I have read a good amount about SAP Solution Manager and the concept of monitoring but need to begin mapping out a monitoring strategy.
    We currently utilize the RZ20 transaction and basic CCMS monitors such as watching for update errors, availability, short dumps, etc.. What else should be monitored in order to proactively find possible issues. Are there any best practices you all have found when implimenting Monitoring for new solutions added to the SAP landscape.... what are common things we would want to monitor over say ERP, CRM, SRM, etc?
    Thanks in advance for any comments or suggestions!

    Hi Mike,
    Did you try the following link ?
    If not, it may be useful to some extent:
    http://service.sap.com/bestpractices
    ---> Cross-Industry Packages ---> Best Practices for Solution Management
    You have quite a few documents there - those on BPM may also cover Solution Monitoring aspects.
    Best regards,
    Srini
    Edited by: Srinivasan Radhakrishnan on Jul 7, 2008 7:02 PM

  • Process of transferring the confguration documentation to Solution Manager

    Hi Team / Experts,
    Could any one pleae let me know  What is the "process of transferring the confguration documentation to Solution Manager"  as we got some requirement to implement & configure Solution Manager for one our Client.
    However,i would need some aditional information like
    1)what does it mean by transferring exactly?
    2) what kind of documentation do we tranfer generally while implementation?
    3) what are the prerequisites ?
    Please share any Configuration docs and real time implementation process,known issues & suggessions are rellay welcome.
    Many Thanks,
    Vinod

    Have you tried asking this question in the solution manager forum?
    SAP Solution Manager

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