Confirmation of services= Finance can not process it.

Hi Guys,
For return to vendor here is our process.
PO get created
Then delivery get generated
And then when we PGI , it is not creating any material document and accountng document. Just a confirmation of service.
So it is blocked in Finance.
Can can we get our credit for that?
Btw Material type  is  NLAG.
Anyone faced the same problem?
Regards
Julien
Edited by: julien poncheele on Nov 9, 2011 3:10 AM

Hello,
This  is a non-stock item, so it will not create any of the accoutnign documents while doing the PGI. You can't even open the 'confirmation of service' document.
As thee is not amount involved, the what is the use of creating a credit? Did you do the IR for the PO?
Regards,
SAM

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