Connect to database failed,rc=-10709 Connection failed (RTE:Database name)

Question

Hi gurues, I'm facing this issue with an IDES on MaxDB with Windows.
System was up and running until someone tries to make an upgrade of the kernel. Since then we can not start our system. we tried to rollback kernel release to the previous one but it didn't work.
When we start our system from MMC console we can see all process in green but work processes are in RUN state and after a few minutes they goes down with the following error
trc file: "dev_w0", trc level: 1, release: "701"
ACTIVE TRACE LEVEL           1
ACTIVE TRACE COMPONENTS      all, MJ
B 
B Mon May 16 23:57:31 2011
B  create_con (con_name=R/3)
B  Loading DB library '
sirillium1\sapmnt\SED\SYS\exe\uc\NTAMD64\dbsdbslib.dll' ...
B  Library '
sirillium1\sapmnt\SED\SYS\exe\uc\NTAMD64\dbsdbslib.dll' loaded
B  Version of '
sirillium1\sapmnt\SED\SYS\exe\uc\NTAMD64\dbsdbslib.dll' is "700.08", patchlevel (0.24)
B  New connection 0 created
M sysno      00
M sid        SED
M systemid   562 (PC with Windows NT)
M relno      7010
M patchlevel 0
M patchno    32
M intno      20020600
M make:      multithreaded, Unicode, 64 bit, optimized
M pid        212
M
M  kernel runs with dp version 241000(ext=110000) (@(#) DPLIB-INT-VERSION-241000-UC)
M  length of sys_adm_ext is 576 bytes
M  ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 212) [dpxxdisp.c   1348]
I  MtxInit: 30000 0 0
M  DpSysAdmExtCreate: ABAP is active
M  DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M  DpShMCreate: sizeof(wp_adm)          22784     (1752)
M  DpShMCreate: sizeof(tm_adm)          5912704     (29416)
M  DpShMCreate: sizeof(wp_ca_adm)          24064     (80)
M  DpShMCreate: sizeof(appc_ca_adm)     8000     (80)
M  DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
M  DpShMCreate: sizeof(comm_adm)          552080     (1088)
M  DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
M  DpShMCreate: sizeof(slock_adm)          0     (104)
M  DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M  DpShMCreate: sizeof(file_adm)          0     (72)
M  DpShMCreate: sizeof(vmc_adm)          0     (1864)
M  DpShMCreate: sizeof(wall_adm)          (41664/36752/64/192)
M  DpShMCreate: sizeof(gw_adm)     48
M  DpShMCreate: SHM_DP_ADM_KEY          (addr: 000000000B2C0050, size: 6607136)
M  DpShMCreate: allocated sys_adm at 000000000B2C0050
M  DpShMCreate: allocated wp_adm at 000000000B2C2270
M  DpShMCreate: allocated tm_adm_list at 000000000B2C7B70
M  DpShMCreate: allocated tm_adm at 000000000B2C7BD0
M  DpShMCreate: allocated wp_ca_adm at 000000000B86B450
M  DpShMCreate: allocated appc_ca_adm at 000000000B871250
M  DpShMCreate: allocated comm_adm at 000000000B873190
M  DpShMCreate: system runs without slock table
M  DpShMCreate: system runs without file table
M  DpShMCreate: allocated vmc_adm_list at 000000000B8F9E20
M  DpShMCreate: allocated gw_adm at 000000000B8F9EA0
M  DpShMCreate: system runs without vmc_adm
M  DpShMCreate: allocated ca_info at 000000000B8F9ED0
M  DpShMCreate: allocated wall_adm at 000000000B8F9EE0
M 
M Mon May 16 23:57:32 2011
M  rdisp/queue_size_check_value :  -> off
M  ThTaskStatus: rdisp/reset_online_during_debug 0
X  EmInit: MmSetImplementation( 2 ).
X  MM global diagnostic options set: 0
X  <ES> client 0 initializing ....
X  Using implementation view
X  <EsNT> Using memory model view.
M  <EsNT> Memory Reset disabled as NT default
X  ES initialized.
M  ThInit: running on host sirillium1
M 
M Mon May 16 23:57:33 2011
M  calling db_connect ...
C 
C  DBSDBSLIB : version 700.08, patch 0.024 (Make PL 0.32)
C  MAXDB shared library (dbsdbslib) patchlevels (last 10)
C    (0.024) Default value for max. input variables is 2000 (note 655018)
C    (0.024) Profile parameter to define max. input variables (note 655018)
C    (0.024) Switch SQLMODE after CREATE INDEX SERIAL (note 1267841)
C    (0.024) Input parameters for SQL statements increased (note 655018)
C    (0.018) Create index serial for MaxDB 7.6 (note 1267841)
C    (0.018) More trace in case of packed to string conversion error (note 1262799)
C    (0.016) R3trans export aborts with signal 6 (note 1262245)
C    (0.009) IA64 alignment errors (note 1245982)
C    (0.007) Support DB-Type 'SAP DB' by UPDSTAT (note 1225668)
C 
C 
C  Loading SQLDBC client runtime ...
C  SQLDBC SDK Version : SQLDBC.H  7.6.0    BUILD 007-123-091-175
C  SQLDBC Library Version : libSQLDBC 7.6.5    BUILD 015-123-202-938
C  SQLDBC client runtime is MaxDB 7.6.5.015 CL 202938
C  SQLDBC supports new DECIMAL interface : 0
C  SQLDBC supports VARIABLE INPUT data   : 1
C  SQLDBC supports keepAlive indicator   : 0
C  INFO : SQLOPT= -I 0 -t 0 -S SAPR3
C  Try to connect (DEFAULT) on connection 0 ...
C  *** ERROR => Connect to database failed, rc = -10709 (Connection failed (RTE:Database name is missing))
[dbsdbsql.cpp 137]
B  ***LOG BV3=> severe db error -10709    ; work process is stopped [dbsh#2 @ 1203] [dbsh    1203 ]
B  ***LOG BY2=> sql error -10709 performing CON [dblink#3 @ 431] [dblink  0431 ]
B  ***LOG BY0=> Connection failed (RTE:Database name is missing) [dblink#3 @ 431] [dblink  0431 ]
M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1449]
M  in_ThErrHandle: 1
M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10563]
M 
M  Info for wp 0
M 
M    pid = 212
M    severity = 0
M    status = 0
M    stat = WP_RUN
M    waiting_for = NO_WAITING
M    reqtype = DP_RQ_DIAWP
M    act_reqtype = NO_REQTYPE
M    rq_info = 0
M    tid = -1
M    mode = 255
M    len = -1
M    rq_id = 65535
M    rq_source =
M    last_tid = 0
M    last_mode = 0
M    semaphore = 0
M    act_cs_count = 0
M    csTrack = 0
M    csTrackRwExcl = 0
M    csTrackRwShrd = 0
M    mode_cleaned_counter = 0
M    control_flag = 0
M    int_checked_resource(RFC) = 0
M    ext_checked_resource(RFC) = 0
M    int_checked_resource(HTTP) = 0
M    ext_checked_resource(HTTP) = 0
M    report = >                                        <
M    action = 0
M    tab_name = >                              <
M    attachedVm = no VM
M 
M  *****************************************************************************
M  *
M  *  LOCATION    SAP-Server sirillium1_SED_00 on host sirillium1 (wp 0)
M  *  ERROR       ThInit: db_connect
M  *
M  *  TIME        Mon May 16 23:57:33 2011
M  *  RELEASE     701
M  *  COMPONENT   Taskhandler
M  *  VERSION     1
M  *  RC          13
M  *  MODULE      thxxhead.c
M  *  LINE        10783
M  *  COUNTER     1
M  *
M  *****************************************************************************
M 
M  PfStatDisconnect: disconnect statistics
M  Entering TH_CALLHOOKS
M  ThCallHooks: call hook >BtcCallLgCl< for event BEFORE_DUMP
M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M  *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   723]
M  *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c  261]
M  Entering ThSetStatError
M  ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M  Entering ThReadDetachMode
M  call ThrShutDown (1)...
M  ***LOG Q02=> wp_halt, WPStop (Workproc 0 212) [dpnttool.c   334]
We check several entries on this SDN site, and look for a lot of notes on the marketplace, and they always are related to default user in xuser files, but our xuser list output is ok. We have a DEFAULT connection to SAPSID user, a DBM connection to CONTROL user and a USERDBA connection.
XUSER Entry  1
Key         :DEFAULT          
Username    :SAPSID                                                         
UsernameUCS2:S.A.P.S.E.D. . . . . . . . . . . . . . . . . . . . . . . . . . .
Password    :?????????
PasswordUCS2:?????????
Dbname      :SID              
Nodename    :server1                                                     
Sqlmode     :SAPR3  
Cachelimit  :-1
Timeout    
Isolation  
Charset     :<unspecified>    
XUSER Entry  2
Key         :c                
Username    :CONTROL                                                        
UsernameUCS2:C.O.N.T.R.O.L. . . . . . . . . . . . . . . . . . . . . . . . . .
Password    :?????????
PasswordUCS2:?????????
Dbname      :SID              
Nodename    :server1                                                     
Sqlmode     :INTERNAL
Cachelimit  :-1
Timeout     :-1
Isolation   :-1
Charset     :<unspecified>    
XUSER Entry  3
Key         :c_J2EE           
Username    :CONTROL                                                        
UsernameUCS2:C.O.N.T.R.O.L. . . . . . . . . . . . . . . . . . . . . . . . . .
Password    :?????????
PasswordUCS2:?????????
Dbname      :SID              
Nodename    :server1                                                     
Sqlmode     :SAPR3  
Cachelimit  :-1
Timeout    
Isolation  
Charset     :<unspecified>    
XUSER Entry  4
Key         :w                
Username    :SUPERDBA                                                       
UsernameUCS2:S.U.P.E.R.D.B.A. . . . . . . . . . . . . . . . . . . . . . . . .
Password    :?????????
PasswordUCS2:?????????
Dbname      :SID              
Nodename    :server1                                                     
Sqlmode     :INTERNAL
Cachelimit  :-1
Timeout     :-1
Isolation   :-1
Charset     :<unspecified>    
Any idea? we are out of ideas at this moment.
Regards
Edited by: Gustavo Goicochea on May 17, 2011 6:37 PM

Answer 1

Natalia, this system was not resored nor copied, it was up and running before kernel update. We did some of the tests you said and someothers, here are some outputs.
We update kernel to release 142
R3trans -d and -x exit with (all with user SIDADM)
SVERS table does exist and belongs to SAPSID
dbmcli on SID>sql_execute select * from domain.tables where tablename='SVERS'
OK
END
'SAPSID';'SAPSID';'SVERS';'';'TABLE';'TABLE';'20100406';'00054637';'20100406';'00054637';'20100406';'00054638';'NO';(null);20000;(null);x'0000000000004842';'NO';'NO';'YES';'NO';(null)
Why it still says that SVERS table does not exist and SQL error 942?
C  Now I'm connected to SAP DB
C  00: server1-SID, since=20110518015619, ABAP= <unknown> (0)
B  Connection 0 opened (DBSL handle 0)
C  *** ERROR =>   prepare() of C_0000, rc=1, rcSQL=-942 (POS(28) Unknown table name:SVERS) [
dbsdbsql.cpp 1604]
C  *** ERROR => SQL PREPARE on connection 0, rc=-942 (POS(28) Unknown table name:SVERS) [dbslsdb.cpp  7253]
C sc_p=000000000CFAECC0,no=0,idc_p=0000000000000000,con=0,act=0,slen=34,smax=256,#vars=0,stmt=0000000002EA0AF0,table=SVERS                        
C  SELECT VERSION INTO ? FROM SVERS  ;
B  ***LOG BZA=> table SVERS      does not exist on database            [dblink#4 @ 1301] [dblink  1301 ]
M  ***LOG R19=> ThInit, db_connect ( DB-Connect 004096) [thxxhead.c   1515]
M  in_ThErrHandle: 1
M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10824]
M 
Users seem to be ok
dbmcli on SID>sql_execute SELECT username, usermode FROM users
OK
END
'CONTROL';'ADMIN'
'SUPERDBA';'SYSDBA'
'SAPSID';'DBA'
'SAPR3';'DBA'
User SAPR3 does not have anything on database
dbmcli on SID>sql_execute select * from domain.tables where owner='SAPR3'
ERR
-24988,ERR_SQL: SQL error
100,Row not found
Any idea?
regards