Connection between SAP and Documentum

Hi All,
We are retrieving some files from Documentum from an ABAP report in SAP using HTTP connection (using Web services). We were successful connections in DEV and QA.
Now in production, this server is load balacing on 3 servers. Their Prod Server is actually a content switch which redirects to one of the three servers. SAP is able to access all their three servers separately. However when I use the same code to access the Documentum content switch, it fails. We get a HTTP 404 - Not found error -
Here is the excerpt of code where this error is coming up-
CALL METHOD w_http_client->response->get_status
IMPORTING
code = lv_http_code
reason = lv_status_text.
This is pretty much my code I used which worked for Dev/ QA/ Prod individual servers (the content swtich doesnt work!)
CALL METHOD cl_http_client=>create_by_url
    EXPORTING
      url                = w_string
      proxy_host         = hostname
      proxy_service      = port
    IMPORTING
      client             = w_http_client
    EXCEPTIONS
      argument_not_found = 1
      plugin_not_active  = 2
      internal_error     = 3
      OTHERS             = 4.
  CALL METHOD w_http_client->authenticate
    EXPORTING
      "PROXY_AUTHENTICATION = 'X'
      username = lv_username     
     password = lv_password.
  CALL METHOD w_http_client->send
    EXCEPTIONS
      http_communication_failure = 1
      http_invalid_state         = 2.
  CALL METHOD w_http_client->receive
    EXCEPTIONS
      http_communication_failure = 1
      http_invalid_state         = 2
      http_processing_failed     = 3.
  DATA: status_text TYPE string, http_code type i.
  CALL METHOD w_http_client->response->get_status
    IMPORTING
      code   = http_code
      reason = status_text.
The Documentum Prod server (content switch) is supposed to be transparent and thus SAP should be able to connect. But this does not happen. Any ideas if any other config is required for SAP to connect to a content switch?
Pls advise.
Thanks in advance! Liz

Hi All,
Appreciate your suggestions in my problem above. Any ideas anyone?
Thanks! Liz

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