Console & Configuration for the WISM

we are in the process of upgrading the wireless network in the office to use the Unified solution. We have converted the WLSE to the WCS and now in the process of configuring the WISM cards. 1st off we are having an issue with the console connection to the wism card. we are using the rollover cable connected to a termserver and are unable to get in. 2nd trying to configure the wism card is becoming a hassle. we set up the service port so far and the managment vlan and we still see service port down. Looking for some help in configuration. Please advise.

actually it turned out to be a faulty wism card but i do have a question regarding configuration. i am have 2 wism cards installed in 2 different chassis since the service vlan is local can it be configured the same on both chassis?

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