Console freez after install Rollup 5 for DPM 2012 R2

Question

Hello,
first domain admin installed Update Rollup 5 for DPM 2012 R2. The DPM console freeze in "Monitoring" area in second domain admin. In first domain admin DPM console works good. Do anybody know where si problem?
Thanks,
Jakub

Answer 1

Hello Cejka,
The GUI might freeze in one of the the following cases :
Case1:
You have never protected the DPM server’s System State, with the DPM server itself
You have protected some System State from other Production Servers
You upgrade to UR5
You trigger an inquiry on the DPM Server itself
Case2:
You have a primary DPM server protecting the System State of a Production Server
You have attached the primary DPM server to a secondary DPM server for Disaster Recovery
You upgrade the secondary DPM server to UR5
You trigger an inquiry on the
primary DPM server in the secondary DPM server UI
Then:
The UI crashes, and gets hung if you start it again
Cmdlets are also unresponsive
Workaround:
Stop all DPM services (MSDPM, Access Manager, DPM Writer, DPMRA, VssNullProvider)
Open the SQL Server Management Studio (Either from Start Screen, or Run: ssms.exe)
Connect to the SQL Instance holding the DPM DB
Backup Your DPM Backup
Right click the DPM DB and click on “New Query”
Paste the following SQL script:
DELETE
FROM dbo.tbl_IM_ProtectedObject
WHERE
ProtectedObjectId IN
SELECT PO.ProtectedObjectId
FROM dbo.tbl_IM_ProtectedObject
AS PO
JOIN dbo.tbl_AM_Server
AS SRVR
ON PO.ServerId
= SRVR.ServerId
WHERE (CONVERT(VARCHAR(4096),PO.ComponentName)
= 'System State'
OR CONVERT(VARCHAR(4096),PO.ComponentName)
= 'Bare Metal Recovery')
AND PO.ProtectedInPlan
= 0
AND PO.ProtectedObjectId
NOT IN
(SELECT
ProtectedObjectId FROM
dbo.tbl_IM_ProtectedObjectAlerts)
AND LOWER(CONVERT(XML,PO.LogicalPath).value(
'(/child::ArrayOfInquiryPathEntryType/child::InquiryPathEntryType[attribute::Type="Server"]/attribute::Value)[1]',
'VARCHAR(4096)'
)) !=
LOWER(SRVR.ServerName)
Press F5 to execute
Start all DPM services
The UI and cmdlets should work normally as before
Islam Gomaa Microsoft MVP | System Center Data Protection Manager email: Islam @ Islam Gomaa.com Blog: http://owsug.ca/blogs/IslamGomaa Website: www.islamGomaa.com