Constant unexpected shutdowns with Acrobat 9 Pro

I've submitted a bug report, but this is really getting annoying:
The specs: OSX 10.5.6 - Acrobat 9 Pro, Macbook Pro Unibody, 4gb ram
The problem: Every single time I close a comments-enabled PDF (comments are on a webDAV server), Acrobat unexpectedly quits. (It OCCASIONALLY will not quit if I have a second PDF also open.)
If I try to recover the auto-saved version, I get the message "invalid annotation object" repeatedly, and the only way to exit is to do a force quit from the Finder.
It's happened about 30 times in the past 24 hours, and it's truly driving me insane.

There's not one single Preferences file. They seem to be spread through different files.
I'd delete all the files in: Users > [yourname] > Library > Application Support > Adobe > Acrobat
I'd delete all the files in Users > [yourname] > Library > Preferences > Acrobat folder
I'd delete all the files that reference Acrobat in Users > [yourname] > Library > Preferences > com.adobe.acrobat [all the files except the Uninstaller]
Then I'd run the Acrobat Uninstaller.
Then I'd reinstall Acrobat from scratch and do any updates [there are none at this date].
Uninstalling Acrobat doesn't remove preferences.

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Tried to open a pdf document with Acrobat XI Pro Trial and sign in popped up , I keyed in my username and password but it doesnt respond its like grey with the four dots rotating forever. Any solution Please ?????

Hi higi97,
How are you connected to the internet? Are you behind a particularly secure corporate firewall? Are you on Mac or Windows? Do you have any anti-malware software running on your machine that may be preventing applications other than your browser from connecting to the internet?
You may try to follow the steps below:
1.Close the Creative Cloud application.
2.Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
3.Delete the opm.db file.
4.Launch Creative Cloud.
Let us know if that helps,
Regards,
Rave

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Hello,
Am a member of Adobe Creative Cloud.
Am also constantly having crashes when opening a file with Acrobat XI pro.
Am running on Windows 7 Home Premium, Service Pack 1, 64 bit - RAM 20 GB -
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Best regards

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Hi all,
Apologies if this has been covered already, but I've done a search of the forums that have turned up nothing.
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Thanks!

Anoop9178 wrote:
Hi Alex,
Please refer to following forum post.
http://forums.adobe.com/message/5765569#5765569
Regards,
Anoop
You recommended answer seem to imply that the users are using Preview. When according the OP in that thread makes no mention on Mac except he created the form on Mac everyone else is using a PC. If anyone is using preview that answer would apply. If anyone filled out the form using Preview then follow the advice in the Link
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I believe I figured it was somewhere between Flash 5 and Flash 6. I say this because while the resulting presentations could be opened in QuickTime (which only uses Flash 5) a better result would be achieved by viewing in the browser. Either that, or QuickTime's Flash 5 support isn't complete.

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Hi everyone,
I use Adobe Acrobat 10 Pro to implement Distributed PDF Form in my organization. I have some problem about this.
When client fill information in application form on our distribution server,Do you have solution that Acrobat 10 Pro can send a notification to specific authorized
prerson for his/her Digital Signature?
example : Mr.A filled some information about Purchase Order. System require his supervisor's digital signature so, Acrobat send notification to his supervisor automatically.
I have some idea about Active Directory work together with Acrobat but, I don't know how to use both of it together.
Any advice will help me so much.
Best Regards,
Charles
PS. sorry about my poor english

Thank you so much about your suggestion.
Do you know how i can integrate Acrobat X Pro with Active Directory?
I look forwarding to hear from you.Thank you.
Chompunoot
Date: Thu, 2 Jun 2011 19:29:41 -0600
From: [email protected]
To: [email protected]
Subject: How notification system work together with Acrobat X Pro?
Hi Charles,
You want to modify the signature field properties and set a script to execute when the field is signed.
Here's how to get started in Acrobat X:
Open the file that will eventually be uploaded to the server
Click Tools on the top right to open the Tools panel
Expand Forms (click on Forms so you can see the buttons underneath)
Click the Edit button
Right mouse click on the first signature field and then click Properties from the pop-up menu
Select the Signed tab on the Digital Signature Properties dialog
Select the This script executes when the field is signed radio button
Click the Edit button
Add the following in the JavaScript Editor dialog:
          var cMyMsg = "Please log on the server and sign the document";
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              bUI: true,
              cTo: "mailto:[email protected]",
              cSubject: "A document requires your attention",
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Click the OK button on the JavaScript Editor dialog
Click the Close button on the Digital Signature Properties dialog
Click the Close Form Editing button in the Forms panel under Tools
Save the PDF file
It's going to look something like this:
http://forums.adobe.com/servlet/JiveServlet/showImage/70913/SignScript.jpg
Give that a try and from and see what you think. You can set the strings as necessary and repeat for each signature field (except for the last one )
Steve
>

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I keep getting conflicting messages.
Does Forms Central come with Acrobat XI Pro for Educators or must it be purchased separately?

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Simply add to cart and enter a credit card to set up your account.
After you place your order you will have 30 days to use FormsCentral.
At the end of the 30 day trial period your card will automatically be charged the standard monthly subscription rate of $14.99 so that you can continue to create, distribute, and manage your online forms and surveys.
Subscriptions cancelled within the first 30 days will be refunded in full.
To change or cancel your subscriptions, visit the My Subscriptions page on Adobe.com."
Be well...

Constant unexpected shutdowns with Acrobat 9 Pro

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