Contact name won't display

Incoming calls and messages with international prefix (e.g. +1) won't display the name of the contact.  Those without a prefix do display.  Can someone help me figure out why and how to fix it?

check that you dont have that number duplicated in your contacts list. Try deleting the contact and re-entering it. Remember if you solve the problem the messages that are already in the inbox wont change to show the name.

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