Content viewer app ipad space usage

I am using the Adobe Content Viewer app on the iPad for DPS. The four apps/folios I have downloaded in the viewer are 7mb, 195mb, 634mb and 486mb (1.2GB). But when I go to my iPad Settings/Usage it says the content viewer app is using 6.5GB in total. Does anybody know why or how to clear the content viewer cache etc?

On a computer, sign in to http://digitalpublishing.acrobat.com and follow the prompts to verify your email account with DPS. You should then be able to sign in.

Similar Messages

  • Content Viewer app for iPad not logging in?

    I've checked all the boxes in troubleshooting this, they don't apply. Log in first via website, check, on both Windows Chrome and iPad Safari, still get Authentication Failed error with identical logon info from the Content Viewer app.
    Online chat help could only suggest that an Adobe server was having issues. The DPS portal currently reports no issues with the web Content Viewer, not sure that is the same thing as the iPad app. Maybe DPS folks just don't know about this one yet, and they've left the building for a week on holiday.
    Anyone here have any ideas? I'm not a DPS subscriber, and the app does not seem to require that, only an Adobe ID, which I created years ago and which is still working through the web. I need the content viewer for iPad to review work by people who are subscribers to DPS.
    Thanks for any help or perspective you can provide.

    On a computer, sign in to http://digitalpublishing.acrobat.com and follow the prompts to verify your email account with DPS. You should then be able to sign in.

  • Ipad previewing - content viewer app

    I have a folio which I am able to preview on my PC Content Viewer software, but will not seem to update on my iPad Content Viewer app.
    I am running Folio Producer 12.2.4 on CS5.5.
    I have updated the app to the most up to date version from the App Store. I have also tried uninstalling and reinstalling the app from scratch. It still won't load on my iPad!
    Are there any common reasons for this that I can investigate? I have a pitch to deliver using the app at the end of the week - which if successful could mean investing in the DP Suite to a greater extent than we are now - but not if I can't preview the fruits of my testing!
    All advice appreciated!

    I must say that's not my experience. I wish every piece of software I use had  forums like this where within half an hour of posting a problem I had a solution. I couldn't care less if the solution is pretty or not, so long as it works.
    Software companies can't win. They release something new this way, with an accompanying support forum, and they're accused of beta testing by proxy. They release something new, say it's finished and let us get on with it, and they're accused of not testing the product enough first.
    I haven't paid a penny so far -  all the folio testing I've done has been done for free. The plan is to pitch the concept to my company on the basis of what I've developed so far and if they go for it, then start paying. I won't put the money into something like this without being sure that some form of support exists. So far so good as far as I'm concerned!
    And thanks again, Bob.

  • Is it possible that only people with buyed DPS are able to login to IPAD Content Viewer App?

    Is it possible that only people with buyed DPS are able to login to IPAD Content Viewer App?

    Log into digitalpublishing.acrobat.com with that ID and then try again.
    Bob
    grafikerorg.de <mailto:[email protected]>
    Tuesday, April 2, 2013 10:41 AM
    >
          Re: Is it possible that only people with buyed DPS are able to
          login to IPAD Content Viewer App?
    created by grafikerorg.de
    <http://forums.adobe.com/people/grafikerorg.de> in /Digital Publishing
    Suite/ - View the full discussion
    <http://forums.adobe.com/message/5199071#5199071

  • I can't log into the adobe content viewer app on my ipad

    I just updated the content viewer app, when I try to log on I get an authentication failed message. I was able to log into adobe.com so my info is correct. does anyone know how to work around this?

    Log in to https://digitalpublishing.acrobat.com (not adobe.com) and accept the Terms of Use.

  • Is there a way to organize shared folios in the content viewer app?

    I have quite the collection of folios that have been shared with me. My list has grown quite a bit and it's getting harder to find certain folios in the Content Viewer App on my iPad. The ordering seems to be somewhat random. Is there any way to organize the list of folios? Bonus Question: Any way to create folders and place certain folios inside of folders?
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    Use library filters.

  • Viewing Folios with DPS Folio Producer and Adobe Content Viewer on IPad?

    What is the path to viewing a folio, on an IPad, that has been published with the DPS Folio Producer. 
    Opening Adobe Content Viewer on IPad has no obvious path to the folio in the Producer.
    There is no obvious path to the library in Adobe Content Viewer, either?
    Logged in both with Adobe I.D.
    Using ID CS6 on Windows.
    Also as a Creative Cloud single member what is the process of being able to publish unlimited apps to the IPad.
    Thank you in advance for your response.
    James Goins

    Unfortunately, if you're on Windows you have no process to publish an
    app. You need a Mac.
    I wish Adobe would allow Creative Cloud members to use the same process
    that Pro and Enterprise subscribers have by exporting a zip file. You
    still need a Mac but you can pretty much use any Mac you have access to.
    With Creative Cloud to publish a Single Edition app, you must have
    InDesign installed on a Mac and you generate the app by choosing create
    app from the folio builder panel menu.
    All that said, if you create a folio while signed into the folio builder
    panel, that folio should show up in Adobe Content Viewer as long as
    you're properly signed into it.
    Bob

  • 'Authentication Failed' for Adobe Content Viewer on iPad

    I could not sign in to Adobe Content Viewer on iPad using my Adobe ID? Message received was 'Authentication failed'. I tried signed in to Adobe website using the name ID and password, there was no problem. Could someone PLEASE HELP me!

    I Know nothing about this, but a Google search revealed this from the Adobe Support site.
    https://forums.adobe.com/thread/892219..
    SInce it is an Adobe app, you would probably be better off seeking help on their forums anyway.

  • Content Viewer: only iPad shows html5 content

    Hello! I embedded an html5 audio player into InDesign Cs6. It works great on the Content Viewer on iPad, but not on the Desktop Content viewer. Is it always like that?

    Thank you so much, Neil!
    I'm trying to build an app with scores and music in InDesign Cs6. I want to publish my app for iPad and Samsung Galaxy,
    so for IOS and Android. Because I want the control buttons to look the same in both mobile operating systems, I tried to build the controls on my own in native html5 audio, but I suppose, I'm not capable of doing that.
    I am trying to find controls (native html5 audio) for stopAudio (=reset without playing), a loop button (means: not only looping true/false) and the possibility to change the value of the progress bar. Is that possible at all in native html5?
    Best regards, Peter
    (please excuse if my english is misleading!)
    I tried this until now (and it works), but there is neither a stopButton, a loopButton nor a progressBar (with the possibility the change the value)in the code:
    <!doctype html>
    <html>
    <head>
    <meta charset="UTF-8">
    <title>HTML5 Audio</title>
    <script type="text/javascript">
                        function playAudio()
                                  document.getElementById ("player").play();
                                  document.getElementById ("pausebutton").style.display = "";
                                  document.getElementById ("playbutton").style.display = "none";
                        function pauseAudio()
                                  document.getElementById ("player").pause();
                                  document.getElementById ("playbutton").style.display = "";
                                  document.getElementById ("pausebutton").style.display = "none";
                        function progressBar ()
                                  timeCurrent = document.getElementById("player").currentTime;
                                  timeTotal = document.getElementById("player").duration;
                                  percent = timeCurrent / timeTotal;
                                  progressBarWidth = percent * 128;
                                  document.getElementById("bar").style.width =  progressBarWidth + "px";
    </script>
    </head>
    <body>
    <audio id="player" onTimeUpdate="progressBar()">
              <source src="audio01.mp3" type="audio/mp3"></source>
    </audio>
    <img src="play.png" onClick="playAudio()" id="playbutton"/>
    <img src="pause.png" onClick="pauseAudio()" id="pausebutton" style="display: none"/>
    <div style="width: 128px; height: 7px; background-color: blue;" id="bar"></div>
    </body>
    </html>

  • Need help: unable to login Adobe Content Viewer on iPad

    Need help: not able to login with my Adobe Id and password on adobe content viewer on iPad.  I'm able to login on the adobe.com site with my Id and password, but not on my iPad in the adobe content viewer.  I've reset my Adobe ID password a couple of times to make sure I'm using the correct password and ID and I've even tried it with a complete new Adobe ID account, but it has not helped. Anybody who knows how to solve this?

    Your Adobe ID needs to be verified to work with DPS. Can you use that Adobe ID to sign in to the Folio Builder panel? If not, sign in to http://digitalpublishing.acrobat.com and follow the prompts to verify the Adobe ID.
    If your Adobe ID is verified, try removing the Adobe Content Viewer app from both the iPad and iTunes, sync, and install it again.

  • Adobe Content Viewer app and .folio file

    I created and published a .folio file on my Web server.
    My boss downloaded the free Adobe Content Viewer app from iTunes for his iPad. When he tries to open the .folio file from his home screen it goes online to a browser and just shows a grey screen with an icon for the .folio file, its file size and nothing happens.
    Am I missing something? The same .folio file works fine on my desktop version of Adobe Content Viewer. How do I get it to work in his app?
    Thanks.

    Found some other threads. Is this right?
    1. Create my .folio file.
    2. Host on my free Acrobat.com account.
    3. Get viewer to get their own free Acrobat.com account and share doc URL with them.
    4. They download file and view in the free Adobe Content viewer app for iPad.
    Would check, but I don't have access to an iPad with live internet connection (yet).
    Thanks.

  • Adobe Content Viewer for iPad rejected?

    Has the new version of the Adobe Content Viewer for iPad been rejected for the Apple App store? We've been told the updated App version would be alive in the Apple App store by last week, the latest. What's really going on?
    Customers have paid good money to Adobe to enjoy this products. Does Adobe has a Plan B in case the updated version doesn't pass the Apple filter? Maybe an update of the Folio Builder that supports the current 1.7 App untill Apple finally decides to release the new version?
    Unfortunatelly, we need that App working to test and share those publications with our clients. The answer "this matter is in Apple hands" is not acceptable.
    Adobe is a serious company.
    We deserve a serious answer.

    Apple hasn't rejected the viewer. They're just taking a longer time than usual for whatever reason.
    The current version of the iPad viewer works with the 1.0.x version of the tools. If you need to view folios on the iPad, you can uninstall the 1.1.x tools and install the 1.0.x tools (or use the v11 tools from prerelease). Or, if you're a paying customer, you can use the Viewer Builder to create a custom viewer that lets you preview content on the iPad.

  • Problem with Adobe Content Viewer for ipad

    Hello,
    I created an application from folio bulider 1.350 gigabytes.
    Once downloaded using Adobe  Content Viewer on Ipad i can display it without any problems, but when I turn off the Ipad or delete Adobe Content Viewer by applications running in the background, and I open again Adobe Content Viewer that I get stuck and does not open.
    Adobe Content Viewer I see in the background but does not stay open and do not show my application.
    Should I delete the Adobe Content Viewer from iPad, download it again from the App Store and re-download my application.
    It could be a problem of size? 1.350 gigabytes is too much?
    It could be a problem version of indesign? I use version 5.0
    Thanks and looking answers ...
    Greetings to all

    Hi Prabhjyot Kaur
    Thank you! This helps

  • Adobe Content Viewer app

    Hi  Guys I created my interactive document on Indesign 5.5 yesterday. I can  view it on my desktop 'Adobe Content Viewer'. Is there a way I can view  my document on the iPad without buying the expensive Adobe Digital  Publishing suite? I don't want to publish the document, I just want to text it on the iPad? When I log into adobe acrobat I can't organise the files, I can only view the workspace!? Also the 'Adobe Content Viewer app' keeps telling me it needs to be updated?? Can anybody help?

    Bob,
    I have been closely monitoring many threads here at DPS (and DPS Private Beta Forums) in the last few weeks, and yes I am new to this particular product group having only been in it since March.  But I wonder if there is some way that Adobe can be made aware of how serious this issue is with Builder and Viewer and tools "not lining up" with Apple.
    To keep putting this problem on Apple is somewhat of a shopworn technique (and I say this with all due respect.). Still, Apple commands fully 80+ % of the tablet market.  They are the big dog.
    Suggestions for the future:  Perhaps there will be a way to choose a tools/viewers workflow at startup -- or to put a bigger "red flag" before installing any update that is not yet supported by Apple.  Approaching this from the engineering side, you may have forgotten just how many disclaimer screens the average designer/production person faces every week!  Many of us don't read them carefully. (Richard Dreyfuss reads them).
    I have nothing but admiration for what Adobe software engineers are trying to do -- and these are nascent times to be sure.  But it certainly seems like this launch is going poorly.
    -- Jeff

  • Need to update Adobe Content Viewer for iPad?

    The adobe content viewer app on my ipad is saying I need to update my app to a newer version to view my folios.  However, there is not a newer version of the adobe content viewer available in the app store, only the one released February 21, 2012, which I already have installed. 

    Yes, I downloaded the required updates for InDesign today, but the app was created yesterday before these updates were available.  What is the fix for this?  Is there going to be an updated Content Viewer released any time soon?

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