Content Viewer Artwork (for creating client comp)

Does anyone have, or know where I could find, an art file of the Adobe Content Viewer? What I need to do is show my client a comp of what their branded Content Viewer could look like - with custom icons, etc. We don't have the Pro service yet, so I can't make a working custom viewer until they are ready to thrown down the $5K.

Like a Photoshop file. I think I'm going to take a screen cap of one of the magazines I subscribe to and use that to edit for my purposes.

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Adobe Content Viewer v22 for Android - folio update issue

Yesterday I updated our Xoom to Android 4.1.1 and updated the Adobe Content Viewer to v22. Both we and a client have had issues with not seeing the "Update Available" message for folios that are been updated. The "Updating Library..." message flashes briefly at the top of the viewer in library mode, however nothing changes. It's only after killing the app and restarting that it takes its time while checking the library for updates and finds them. Has anyone else had this issue? The iPad rendition of the same folio has been showing update messages in the usual, almost instantaneous, way.
Has anyone else had difficulty with updating folios in the Android v22 Adobe Content Viewer? In the past couple of versions I've noticed some strangeness with the Sign In/ Sign Out part of the library where it seems like the text tells you you're signed in, but sometimes you have to sign out and sign back in to get updates. Sometimes you could go back to the home screen and then go back into the app and it would trigger a check for updates as well, however that trick doesn't seem to be working anymore.
Andrew

Thank you for the reply Himanshu. Evidently the problem is much worse than I thought because previously created apps don't even open anymore!
None of the apps we have published to the Android app store are getting past the splash screen. The library flashes briefly on some of them before the app crashes. The error message it gives is "Unfortunately, ____ has stopped." This is a big problem!! Will updating the apps to v22 solve this issue? When will Adobe have this major problem fixed?
I'm flashing back to June of last year when reliability of basic functionality (like apps opening and folios being downloadable/viewable) was still unpredictable. You Adobe guys and gals have got to figure out how to make the DPS system dependable. I understand this is an operating system conflict, but surely you knew this update was coming and could test how well your software would hold up to the changes. This isn't a barely used minor feature that isn't working, this is something that makes users uninstall the app and lessens their opinion of the company that released it. Please make this your top priority and get it fixed today. We and our customers are paying for a much higher level of service than this.

DPS(PDF) on Content Viewer V24 for iPad

Hi all,
I created DPS Magazine Decmber issue (1024 x 768: Image = PDF),
and checked it(not published folo) on Content viewer v24(2.9.0.0.63929) for iPad.
I set Folio version: v22 on Folio Builder menu, because of my released viewer app is v22.
On iPad1, pinch-zoom works well, but text rendering doesn't work.
On iPad2, New iPad, pinch-zoom and text rendering work well.
My DPS Magazine Novermber issue, text rendering also doesn't work on v24 iPad1.
It worked well on v23 iPad1.
Is this a just problem of Content viewer v24(2.9.0.0.63929) for iPad?
shimoawazu

I was able to replicate the issue and have reported this as a Bug. I'll update you directly when this is resolved.

Content Viewer app for iPad not logging in?

I've checked all the boxes in troubleshooting this, they don't apply. Log in first via website, check, on both Windows Chrome and iPad Safari, still get Authentication Failed error with identical logon info from the Content Viewer app.
Online chat help could only suggest that an Adobe server was having issues. The DPS portal currently reports no issues with the web Content Viewer, not sure that is the same thing as the iPad app. Maybe DPS folks just don't know about this one yet, and they've left the building for a week on holiday.
Anyone here have any ideas? I'm not a DPS subscriber, and the app does not seem to require that, only an Adobe ID, which I created years ago and which is still working through the web. I need the content viewer for iPad to review work by people who are subscribers to DPS.
Thanks for any help or perspective you can provide.

On a computer, sign in to http://digitalpublishing.acrobat.com and follow the prompts to verify your email account with DPS. You should then be able to sign in.

Help on adobe content viewer ? for ipad/pc combo

I loaded the adobe content viewer on my Ipad and it says my authentiction is not valid, but when I sign in on the computer P/C I get in.. Any suggestions or ideas as to why I cant get in on the Ipad??

Apple hasn't rejected the viewer. They're just taking a longer time than usual for whatever reason.
The current version of the iPad viewer works with the 1.0.x version of the tools. If you need to view folios on the iPad, you can uninstall the 1.1.x tools and install the 1.0.x tools (or use the v11 tools from prerelease). Or, if you're a paying customer, you can use the Viewer Builder to create a custom viewer that lets you preview content on the iPad.

Adobe Content Viewer asking for upgrade...

The Adobe content viewer (that I downloaded about an hour ago) is not working. It says "Please update your app." but no update is available?!? Not sure what is up. Any ideas?

That's not a silly or obvious question (unless you've been using DPS for a long time). The answer is that Pro and Enterprise customers can download the v20 tools when they become available and begin taking advantage of the new features right away. For example, with the v20 release, publishers can create iPhone apps, which are already starting to be approved. Pro and Enterprise customers can use the Viewer Builder to create a custom version of the Adobe Content Viewer that they can use to test their v20 folios.
As I've mentioned, there is a "Publish As" feature currently in the works that eventually will let everyone publish to an earlier format (no earlier than v20). This should help mitigate the problems associated with the tools being released before Apple approves the viewer.

When is the 'Adobe Content Viewer app' for iPad going to be updated?

I really need this app to view my content and to meet my deadlines! Adobe have told me it's Apple that is holding the approval up?

Sorry, no idea. We're all just fellow users here and have no insight into the processes within the iTunes Store, and you'll never get a response from Apple in these forums.
Speaking strictly for me (I'm the only one I can speak for), I'm not sure how Bob Levine would know that Apple is sitting on an update unless he works for Adobe (as he may, though I would think his profile there would say so). But his statement that the version of Adobe Content Viewer is the "original version" is incorrect, if that's what he really meant to say. The version in the iTunes Store is by no means the original, it's up to 1.7.0, and was last updated on May 16th of this year. There may indeed be a new version awaiting approval, though; I have no way of knowing. If there is, though, it would not seem that Apple has been sitting on it for all that long.
Regards.
Message was edited by: Dave Sawyer

Problem viewing artwork for ipod content in itunes

I would like to scroll through my ipod library the same way as the main library but the options for doing so are greyed out. There is also no artwork window and when I transfer a song from library into ipod, the artwork doesn't transfer with it. Have I disabled something?

Hi,
Ah I see. I take it the album view and coverflow view buttons are greyed out yeah?, cos I haven't tried it myself.
Do you have album art for all the songs on your ipod? That is something else I've not checked for, I've no need to see the artwork. So, I also assume your ipod song list is different to the music you have in itunes, or else why would you want to view it in itunes?
I guess itunes is showing you what is on your ipod in the list only view cos that is all that your ipod supports. You ARE viewing your ipod after all, so the songs aren't essentially IN itunes.
iLee

Problems with Adobe Content Viewer for V30 Folios

Is anyone else experiencing problems viewing V30 folios on the Adobe Content Viewer app for ipad and iphone. It asks me to download a newer version of the App but as far as I can see I am using the newest version (3.4.5)

The v30 ACV has not been approved by Apple yet.

Button Function Failure on Adobe Content Viewer

Why do the button functions work well the first time I view them on my iPad's Adobe Content Viewer but do not function properly in subsequent viewings?
For example, the next page buttons work flawlessly during the first viewing on the iPad. But from the second time they functions awkwardly. The Next page button on Page 1 stops functioning. The one on Page 2 takes me back to Page 1.

Same issue-- and it's been a few weeks now. As far as I can tell it is a waiting issue
This is from Page 68 from USING DIGITAL PUBLISHING SUITE
help.adobe.com/en_US/digitalpubsuite/.../digitalpubsuite_help.pdf
Last updated 3/23/2012
Use the iPad Viewer to preview content
The Adobe Content Viewer for the iPad is a generic version of the viewer used for testing the digital content you create on the iPad. The iPad viewer is updated whenever the Folio Producer tools are updated.
Note: However, when a new set of tools is released, folios you create with those tools may not work properly until Apple approves the new viewer version. If you try to open the folio, a “Please update your app” message appears. If you have a Professional or Enterprise account, you can create a custom version of the Adobe Content Viewer. See
“Create a custom Adobe Content Viewer for iPad” on page
98. Otherwise, hold off on updating the tools or use the Desktop Viewer until Apple approves the updated viewer.

Adobe Content Viewer app and .folio file

I created and published a .folio file on my Web server.
My boss downloaded the free Adobe Content Viewer app from iTunes for his iPad. When he tries to open the .folio file from his home screen it goes online to a browser and just shows a grey screen with an icon for the .folio file, its file size and nothing happens.
Am I missing something? The same .folio file works fine on my desktop version of Adobe Content Viewer. How do I get it to work in his app?
Thanks.

Found some other threads. Is this right?
1. Create my .folio file.
2. Host on my free Acrobat.com account.
3. Get viewer to get their own free Acrobat.com account and share doc URL with them.
4. They download file and view in the free Adobe Content viewer app for iPad.
Would check, but I don't have access to an iPad with live internet connection (yet).
Thanks.

In design 5.5 pop up and mouseover activities cannot be checked in 'Adobe Content Viewer'

Click n mouseover popups created in in design5.5 can be viewed in preview window but cannot be viewed in Adobe content viewer.
For such small interactivities also, do we need to convert it into flash and then with wallaby to HTML5 and then import back in In design5.5 working file.

Hi Andy,
The way to add in that missing information is via the Folio Properties window. If you build your cover art, in horizontal and vertical orientations, and upload it via the folio properties it should show up in the Content Viewer index page. You can also add a Publication Name in the same window.
1. Highlight a folio and select "Properties"
2. This will open the Folio Properties window
3. Click on the folders next to each Cover Preview window and select your files.
4. Add the name of your Folio into the "Publication Name" field.
Tony

Local storage with Content viewer

I have a problem with local storage since last update of the content viewer. We create a folio with exclusive HTML5 files using some data that have to be saved on the iPad (User ID). It works very well during one month but since the last update, we have a real failure with the folio and it's gonna be the same with our custommer if we don't find the answer… Can anybody help me please !!!!!!!!!!!

Thank you for your interest.
The folio we create is build to help doctors in work with the patients. The doctor has to fill an ID once and after that, have acces to two kinds of visit. We create a random asking to visit with support of videos or without (in fact, it's a nearly fake 'cos we control the total amount of visits with and without). Then he has to fill a form and when he push on SEND, he comes back to the first article. He saw the number of visit he already made and when he makes a new one, he don't have to put his id anymore. If we works offline, he must, at a moment, get a WIFI to send the datas from the visits he makes without connexion.
So, we use a local storage to remember the ID, the number of visits and the results of the form until he get a WIFI…
With the update, we realize that the Java Script seems not te be support anymore.
I hope you undersand my explonations with my approximative english wich s not my first language…

Cant access account on Adobe Content viewer ipad app

Hello,
my adobe password is not working for my ipad app, although I have tried resetting it multiple times. Any help?? Thanks!

Same issue-- and it's been a few weeks now. As far as I can tell it is a waiting issue
This is from Page 68 from USING DIGITAL PUBLISHING SUITE
help.adobe.com/en_US/digitalpubsuite/.../digitalpubsuite_help.pdf
Last updated 3/23/2012
Use the iPad Viewer to preview content
The Adobe Content Viewer for the iPad is a generic version of the viewer used for testing the digital content you create on the iPad. The iPad viewer is updated whenever the Folio Producer tools are updated.
Note: However, when a new set of tools is released, folios you create with those tools may not work properly until Apple approves the new viewer version. If you try to open the folio, a “Please update your app” message appears. If you have a Professional or Enterprise account, you can create a custom version of the Adobe Content Viewer. See
“Create a custom Adobe Content Viewer for iPad” on page
98. Otherwise, hold off on updating the tools or use the Desktop Viewer until Apple approves the updated viewer.

Need to download folios repeatedly in Adobe Content Viewer

Hi:
We are using Adobe Content Viewer (ACV) for a digital education project. The ACV app is used in iPad´s and when are turned off, we need to download again all the folios previously downloaded to the ACV app.
Someone who has the same problem, how to fix it?.
Thanks,
Oscar

I am using iPad 2 with iOS 7.0.4. and latest ACV, more than 10 gb free.
1. Basically, I download a folio on my iPad device, I can open it and everything is just fine. When I click "remove issues from library" I see both folios, one occupies 28 mb, the other one 48 mb. One is made for viewer version 20 the other for 26.
2. Then, I shut down the device completely and turn it back on after few seconds.
3. I launch ACV, both of those folios appear just fine, until I click on them.
4. Just as I click on a folio, the background appears just light gray, without any content. If I tap on the screen, I don't even get top menu, where I can return to library. So I have to force quit ACV.
5. When I launch ACV again, both folios have the cloud icon next to them, and I need to download them in order to view them, HOWEVER, when I click "remove issues from library" button, I see that both folios are still there with the same mb size.
So, it looks like they are still on the device, but for some reasons I need to re-download them again.
Unfortunately I don't have any other iPads to test these folios.
Just to remind, this happens only to 2 out of many folios, both were made in summer last year, they are not published and are only used on the current device as presentations.
Regarding updates, to be honest, I don't remember if I had this prior to last iOS update, but I might not have noticed that.
Usually, if I see there is an update, I just update it.
Is there anything you would recommend to try?
I have not yet tried to remove ACV from the device and re-install. Or unshare that folio and share it again.

Content Viewer Artwork (for creating client comp)

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