Continuous CCMS alerts on failed synchronous messages

Hello,
We have failed synchronous messages in our PI system and get a CCMS u201CMessage age alertsu201D every hour. I canu2019t make it stop without disabling monitoring which I donu2019t want to do. The messages can not be deleted or canceled so I get this alert every hour. When I try to cancel the message in SXMB_MONI I get this message:
You cannot cancel XML message 001E0BC80F681EE09FB5DB3E37C38A21 with this status/type
Message no. XMS_ADM108
Diagnosis
You tried to exit an XML message.
System Response
However, you can only exit XML messages that were closed incorrectly.
What can I do to get rid of these old messages? Note: I am a Basis guy so donu2019t have deep XI knowledge and our XI guy is busy with production issues right now. Any help is greatly appreciated.
David

I think I found it. I needed to schedule the delete job SAP_BC_XMB_DELETE_100 in SXMB_ADMIN. This deleted the old failed messages which should clear things up.

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> Hi All,
> We have SOLMAN 4.0 and configured the autoreaction
> method for alert on e-mail centrally on SOLMAN for a
> client in DEV(100). The configuration is correct and
> we are able to receive the CCMS alerts, however, the
> alerts are getting delayed by more than a day. Alerts
> are getting generated every 3-5 minutes and in the
> central autoreaction method
> zCCMS_OnAlert_Email_Central i have added a parameter
> TIME_ZONE and gave the value as PST as our servers
> are all on PST.
>
> The following is an example of the alert that I
> received:
>
> ALERT for DEV \ Workload Collector \ Workload
> Collector Frame \ Collectorframe Messages at 20070910
> 215114 ( Time in UTC )
> System: DEV at 20070910 145114 ( Time in PST ) RED
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> MTE:DEV\Workload Collector\Workload Collector
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>
> I received the above alert at 15:45 after changing
> the "set wait time" to 15:30. However, in Tx. SOST,
> this alert was supposed to reach at 23:52 on 2007 09
> 10 which is like almost a day to receive the alert?
>
> Is this any configuration issue? The job which was
> scheduled to run every 3 minutes in SCOT to send
> e-mails is running fine without any delay.
>
> Please help me!!!
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