Convenience Key on my Torch does not work

Hi Everyone!
Seek your help as the convenience key on my torch does not work. I have changed the setting as well but to no avail.
Regards - Nitin
Solved!
Go to Solution.

Hi just an update to the problem of the convenience key not working or working now and again. I had to do a couple of reboots this morning to update some apps and I noticed the key was not working after the reboot so I attached the charging cable to the phone and plugged into the wall socket thinking that will fix it again, but no it didnt. !!! I then remembered the first time I had this sorted I had plugged the charger in and switched the power on and then attached the phone, so I tried this method again and the key is working fine again!!!!. So what ever is happening when you do it in this sequence seems to reset the key. How did you get on with your phone with the Blackberry info?

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