'Convert Selection for iPod/iPhone' makes my movies silent. Why?

When I choose the 'Convert Selection for iPod/iPhone' option so that I can put my movies on my iPod, all of the audio becomes silent. The picture is fine and only the music/words go away.
Why? And, if there's a way, how can I fix it?
(These movies are either from a camera or from friends.... 'mpg' files.)

Thanks for the reply, but iTunes did not create a new file. I looked in Movies and in TV Shows, and in Music just to be careful, but there is still only one file, the one that doesn't play on my iPhone. I even looked in my iTunes Music folder for a file it may have created an just not imported, but there is nothing there either.

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