"Convert selection to iPod/iPhone" failing to convert

When I attempt to sync an .mp4 video I downloaded from the net, it tells me I can't because my iPod touch can't play it. Okay, whatever, so I go to the Movies section of my iTunes library, right click said video, and select "Convert selection to iPod/iPhone", and wait the standard 15-30 minutes for the conversion.
Long story short, the conversion 'completes', but when I go to play it (via iTunes or my iPod Touch), there's no video, the audio is garbled for the first new seconds, and then becomes completely silent and I'm simply watching two snowmen out in a blizzard (aka, just a white screen).
The video I'm attempting to convert is four hours in length; it's a silly puppet show I watch occasionally that people can view live on the internet every Sunday, and the studio puts it up for download afterwards.
Any tips on what I can do to get the files to play properly?

Hello and Welcome to Apple Discussions,
I'd advise you to remove and then re-install the lastest version of Quicktime on your computer.
cheers
mrtotes

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