Converting a catalog from PSE 6 to PSE 11

I am trying to convert a PSE 6 catalog to PSE 11.  Both are in a Windows 7 environment.  The conversion appears to proceed normally until it reaches about 36% complete, then it gets "stuck".  Eventually I receive an error message indicating that the catalog did not convert correctly.  Any suggestions on next steps would be appreciated.

If it’s on the same computer PSE normally prompts to upgrade automatically when you install PSE9
If transferring to a new computer, use full back-up and restore to a new location letting the program choose the set-up.
http://kb2.adobe.com/cps/402/kb402894.html
 

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