Copy and Paste from Oracle Forms to Excel

Hi to All,
I ran into this unusal problem with one user. She is trying to copy data in a cell from oracle form to excel. She does control+c and tries to control+v in excel. The data does not get pasted.
I tried logging into oracle on her pc and do the same method. I get the same results.
We tried copy from the menu bar in oracle and go into excel , menu and do paste. And it does not paste.
I did a test from copy from word document to excel...that worked.
We tried a different pc and everything worked.
Is there a setting in oracle when i do a copy that is not copyin the cell correctly. Any tips how to resolve this problem.
Thanks in advance for help in this matter.

If it only happens on one PC, then usually there is a problem with the PC showing the "yellow bars" when logging into Oracle Forms. Otherwise, there is a more global problem with unsigned JAR files on the server.
Unable To Copy And Paste Text To Desktop Applications From Core Applications
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=434038.1
Cannot Cut, Copy, or Paste from a Desktop Application into Oracle Applications
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=168280.1
Cannot Perform a Copy and Paste from release 12.0.4 from or to Excel
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=735670.1

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