Correspondence by mail

Hi,
Could anybody tell me the process for sending mail for account statement.
Actually the scenario is Whenever any entry get hit in employee account (created as vendor in the system) they should be informed by mail.
At the time of making any entry through correspondence I am only able to send the statement till Spool only.
I want to know about Sap Standard functionality.
Regards,
Meenakshi

Hi
Check the T.code SCOT and maintain vendor address (mail id) in vendor master
Regards
Surya

Similar Messages

BTE 2310 Correspondence e mail

Hi,
I have implemented BTE 2310 in order to e mail various types of correspondence from AR and used the sample code . The import parameters of the function module indicate the use of tables KNA1 and KNB1. However these are not populated when I have gone into de bug. The only variables that seem to be populated are the document number company code and fiscal year. I have written some code to get the necessary details but I am concerned regarding the system performance. The print program used in RFKORDP2.
Has anyone else used these tables successfully with this BTE are these tables populated?
Cheers,
Steve
Edited by: Stephen Sloan on Nov 17, 2009 12:36 PM

Thanks for the reply! The MAIL_BODY_TEXT field would make sense... but I don't have that in the FINAA structure. Apparently that's added in a later version, the fields I have at my disposal are:
NACHA
TDSCHEDULE
TDTELELAND
TDTELENUM
INTAD
NAMEP
ABTEI
FORMC
FORNR
TEXTF
TDFAXUSER
INTUSER
Reading the text using READ_TEXT works as expected, so it's correctly stored in the system.
Good to know the MAIL-fields are added at some point, but does that mean that right now I can't change the content of the mail? I'll check whether this can be implemented in a Support Package... would be nice

LSO: Mail correspondence in mail body

HI All,
In LSO, I have activated the 'Request-Based Correspondence' and I am getting mails on certain events (like booking confirmation) as PDF attachment docs. Now I need to have the same text that is coming in PDF to come in the body of the mail also. Can this be achieved?

Hello,
Yes this can be achieved. It depends on some options you have made in the configuration. First of all: are you using smartforms of PDF-based forms to edit your templates (or something else)? This can be checked in transaction EFRM, open a collection you're using. In "characteristics" of the e-mail element, you have a field "form type". In the same view, under "output options", you have a checkbox "attachment". Deactivate the checkbox if you don't want to have attached PDF. I don't know how it works for other form types, but with smartforms, the text comes in the body of the e-mail.
Hope it helps,
Julien

IMAP account "standard folders"

I've been following another Mail thread about IMAP folders that highlights my own confusion about the expected behavior while creating & maintaining an IMAP account.
Background: I created an AOL IMAP account in Mail, using the settings I found online for account creation. (There was no indication of a need for, nor have I entered, anything in the IMAP Path Prefix field.) This created an "AOL IMAP" inbox (in the inbox parent) & an "AOL IMAP" account group mailbox with (@) icon, containing four subfolders named as follows: Sent Items, Saved, Spam, & VOICEMAIL. There were no other mailboxes created by creating this account (no "AOL IMAP" mailbox in Mail's "Sent" parent or in its "Drafts" one.)
It is my understanding that the four subfolders already exist on AOL's servers for any AOL subscriber. They are all visible using AOL's webmail interface, although the AOL client software for OS X (unlike the Windows one) allows direct access only to Sent Items, which it labels "Sent Mail." (There is an "Old Mail" tab, but it is in effect only recently read "inbox" mail, & has nothing to do with "Saved Mail," which the AOL client doesn't support.)
All four of these subfolders are supported by Mail.app. However, since all are created as subfolders in the 'group account' I gather from the referenced & other Discussions topics, none are not recognized as what is sometimes referred to as "standard folders" ... which I take to mean a set of mailbox names Mail knows to use for a particular purpose.
So, here is question #1: is this right? Does Mail come with a set of names it expects IMAP servers to use for sent mail, deleted mail (a.k.a Trash), junk mail, etc? Alternately, is there a standard for such things, or does Apple (for example) just include the .Mac mailbox names & expect the user to make any changes for other IMAP conventions?
I'm aware of the "Use This Mailbox For" function in Mail. However, this appears to be a one shot, one way deal: once you select one of the use options for a mailbox in an account, you cannot undo the choice. (IOW, there is no "none" choice.)
This leads to question #2: Is here a simple way to undo this?
AOL, possibly among others, has its own way of handling things like Spam & deleted items, so there isn't necessarily a direct correspondence with Mail's Junk & Trash mailboxes. Thus, I have no idea if Mail's 'use for' function would cause any problems if applied to them.
Question #3: Does anyone have any insights regarding this?
I would like to have a Mail trash mailbox that corresponds to AOL's version (which is a sort of grace period holding tank similar to Trash, except that AOL controls how long items stay in it before deletion from its servers). problem is, there is nothing like that that appears in Mail, either under the group account or elsewhere.
Question #4: Is there any way to create such a folder, or should one have been created in Mail's main Trash mailbox for this account by the app itself?
I just recently used the 'use for' function to tell Mail to use the AOL "Sent Items" originally in the AOL group account for mail sent from that account. This resulted in the mailbox being moved into Mail's main "Sent" mailbox & renamed "AOL IMAP." So far, so good, but leads to
Question #5: Is this what is supposed to happen?

(There was no indication of a need for, nor have
I entered, anything in the IMAP Path Prefix field.)
This is correct. You don't need anything to be put there.
This created an "AOL IMAP" inbox (in the inbox parent)
& an "AOL IMAP" account group mailbox with (@) icon,
This is expected behavior.
It is my understanding that the four subfolders
already exist on AOL's servers for any AOL subscriber.
That's probably the case. Mail certainly didn't create them by itself.
All four of these subfolders are supported by Mail.app.
Not sure what you mean here.
However, since all are created as subfolders in the 'group
account' I gather from the referenced & other Discussions
topics, none are not recognized as what is sometimes referred
to as "standard folders" ... which I take to mean a set of
mailbox names Mail knows to use for a particular purpose.
Correct. The fact that they appear in the account group means Mail isn't using them for any predefined meaning. And the reason is that they don't have the same name that Mail uses for them by default.
So, here is question #1: is this right?
Yes.
Does Mail come with a set of names it expects IMAP servers to use
I don't think Mail expects anything. It just creates the folders it uses by default if they aren't already there, and ignores the rest.
is there a standard for such things,
There is no standard, each server can do whatever it wants.
or does Apple (for example) just include the .Mac mailbox names &
expect the user to make any changes for other IMAP conventions?
Yes. And these names predate .Mac, actually. The same names are used by the *.mbox folders within any POP account folder in ~/Library/Mail/.
I'm aware of the "Use This Mailbox For" function in
Mail. However, this appears to be a one shot, one way
deal: once you select one of the use options for a
mailbox in an account, you cannot undo the choice.
(IOW, there is no "none" choice.)
This leads to question #2: Is here a simple way to undo this?
There has always to be a mailbox for each purpose (even if it has not been created yet), either stored locally or on the server. You cannot de-assign a folder for a standard behavior without telling Mail which other folder should be used instead -- by doing Use This Mailbox For on another mailbox or by telling Mail to not store those messages on the server, for example.
AOL, possibly among others, has its own way of handling
things like Spam & deleted items, so there isn't
necessarily a direct correspondence with Mail's Junk &
Trash mailboxes. Thus, I have no idea if Mail's 'use for'
function would cause any problems if applied to them.
Neither do I. Try it.
Question #3: Does anyone have any insights regarding this?
I don't know much about AOL myself. According to this article:
http://members.aol.com/adamkb/aol/mailfaq/imap/applemail.html
it seems that you must uncheck the Store messages on the server options (except for Trash), in order to be able to use AOL with Mail, but the problem could very well be just that AOL doesn't allow Mail to create new folders on the server, yet you can still tell Mail to use the ones created by AOL.
I would like to have a Mail trash mailbox that
corresponds to AOL's version (which is a sort of
grace period holding tank similar to Trash, except
that AOL controls how long items stay in it before
deletion from its servers). problem is, there is
nothing like that that appears in Mail, either under
the group account or elsewhere.
I have the feeling that Mail is already doing what you want, and the reason you cannot see that folder is because the name used by AOL is the same as the one used for Mail (Deleted Messages), and thus, Mail has already been using that folder for that purpose since the beginning.
Question #4: Is there any way to create such a
folder, or should one have been created in Mail's
main Trash mailbox for this account by the app itself?
In the Finder, go to ~/Library/Mail/IMAP-AOLaccount/. Do you see a Deleted Messages.imapmbox folder there? If yes, and that folder does not appear in the account group in Mail, then Mail is already doing what you want.
I just recently used the 'use for' function to tell
Mail to use the AOL "Sent Items" originally in the
AOL group account for mail sent from that account. This
resulted in the mailbox being moved into Mail's main "Sent"
mailbox & renamed "AOL IMAP." So far, so good, but leads to
Question #5: Is this what is supposed to happen?
Yes.
Regarding my #5 issue, I just noticed a new local
folder in Mail I assume was a result of choosing to
use "Sent Items" in the AOL IMAP account mailbox.
This mailbox is named (not surprisingly) "Sent
Messages (AOL IMAP)" & exists at the root mailbox level.
This is the folder Mail was using to store sent messages locally instead of on the server (when Preferences > Accounts > Mailbox Behaviors > Store sent messages on the server was not checked).
Problem is, the local "Sent Messages (AOL IMAP)"
mailbox doesn't contain any messages I sent from the
AOL account after I set Mail to use the "Sent Items"
mailbox for mail sent from that account.
Nor should it. You've told Mail to use another mailbox for that.
So, question #6 becomes: how do I get this local mailbox
to save a copy of messages I send from the account?
You don't. Mail will use it again (and it will disappear from the mailboxes list) if you disable Store sent messages on the server.
More weirdness: in Finder the info for this folder
says it was created at the same time as a "Drafts
(AOL IMAP).mbox" & shortly before creating "Junk (AOL
IMAP).mbox" ... yet these creation dates are
approximately one year before the main
"[email protected]" or its contents like
"Sent Items.imapmbox" were created! IOW, Finder tells
me these folders were created on my Mac around a year
before I set Mail up for the AOL account!
I have no idea what's going on here.

Verizon's failure, why do I have to pay?

As a long-time - and still current - customer of Verizon, I'm shocked at how poorly I am being treated. I cancelled my phone in December because my company gave me a phone (also Verizon). At that time I gave Verizon my new mailing address, email, and phone number- which they did not update in their system. So they continued to mail my final bill to my old address, which never made it to me, until now.
They did not email, they did not call; they instead sent the bill to collections. I called Verizon and paid the outstanding bill, come to find out after the fact that I am also required to pay the fee for collections. They, however, did not tell me this at the time I made my payment (another mistake by Verizon), I was informed by the collection agency that I am required to pay them or my credit report will be negatively affected. Verizon dropped the ball. They did not send the bill to the right address, they did not call, they did not email. The sent it to collections.
Of course no one at Verizon will work with me, a good customer. I'm waiting for someone's supervisor to call, yet I have little faith that they will give a crap about little ol' me. I just want Verizon to take some accountability for their shortcomings in this situation. Why do I have to pay for their mistake? What more should I have done? This is unfair.

I verified my information over the phone with a customer service representative when I called to cancel my account. I'm not sure how I could have verified that they properly put this into the system, other than getting verbal confirmation - which I did. They got the new email address correct, I know this because when I called this week to settle my bill, I received a confirmation to the correct email address. However, the mailing address apparently was not updated properly - as per my request - in the system. If you go into MyVerizon under Account Profile, your billing address is listed along with the option to change it. By making changes to your account, you have real time confirmation of the changes. - So you're saying not to trust the customer service representatives? I'm required to make sure they do simple tasks properly? Besides, I was canceling my account - why would I then go online to change my account that I just cancelled - especially since I just verbally gave my new information? Again, the root of this issue that you are not responding to goes back to the fact that the customer service representative did not do as I requested and update my address - which is why I never received notification. Had this been done properly, none of this would have happened.
I just received a pile of mail from the post office of mail that did not get transferred to my new address - of which included the bill from Verizon and the notification from collections. I had assumed that the lack of correspondence - via mail, email and phone - from Verizon meant that my account was settled. Personally, I don't make it a habit of calling businesses and asking them if I owe them money. I expect them to contact me. Unless you sign up for email notifications from Verizon for you bill, they will not send it via that method. It appears that they DID try to contact you when they sent the bill to your old address. It also appears that you failed to use a FREE service from the US Postal Service which forwards your mail to a new address for up to a year. I have done this in the past, it works and only delays mail for a few days. Plenty of time to get your final bill in time for payment without being overdue. I can understand not contacting businesses to see if you owe them money, but you cancelled service. If I were to cancel service, I would assume that I either owed money or due a refund and would make sure which it was. - I was set up to receive email notifications from Verizon - a service I used for that account for years. I did have my mail forwarded through the post office, but some was still delivered to the old address anyway and it just made it's way to me now. Verizon's lack of contact with me lead me to believe that either 1)the account was settled, or 2)any remaining balance was transferred to my new account - which I do not see the bill for as my company pays for it.
Why would Verizon not try to contact me via email or phone? Sending an overdue bill to collections is a big deal - it affects my credit report. Does Verizon care so little about it's customers that they wouldn't even try to contact by email before making such a drastic move?Even if simply to verify the mailing address?This seems to be as much your failing(if not more) as it is Verizon's failing. As you say, it is YOUR credit report, not Verizon's. You have more of a stake in this than they do, why wouldn't you follow up in this matter? Even if simply to verify the mailing address? - Again, going back to the root of this issue - CUSTOMER SERVICE. I should be able to expect that if I tell someone my new address, it will be reflected in the system. I should be able to assume that I would be notified by email for a matter like this, especially since they have my email and have permission to use it and had been using it for years to notify me of bills, why stop now? Why is the buck passed to me to pay this new fee for a mistake that originated with Verizon? Why can't Verizon admit any wrong doing at the root of this issue - where they dropped the ball?

Soon to be former Verizon customers

Former Verizon customers may want to consider sending Frontier Communications an email and or hand written letter such as the example I have provided below. It seems that Frontier has a 5GB limit on it's high speed dsl internet service tier.
Hello,
I am one of the customers from the state of Illinois impacted by the deal that your company and Verizon have devised to divest Verizon of it's responsibilities to maintain a copper wireline network across 14 states. I just received notice from Verizon timed to conveniently be issued after securing the approval of the state regulators of my state and 13 others. The notice only talks about the local and long distance services Verizon offers to my area. There is no mention about the internet services, high speed or otherwise anywhere in this notice. Currently I pay to Verizon $29.99 a month for the 3mbs tier of service. This is the $29.99 for life plan. I am very much interested if Frontier Communications plans to honor these Verizon contracts with the same speed and level of service at the same price. Also I am very concerned about Frontier's questionably 5GB limit of service which I keep reading about on some consumer websites. If indeed your service places 5GB per month caps on the dsl service, how do your justify having and promoting a streaming tv service www.myfitv.com? As we all know streaming high quality video tv shows and especially full length movies consumes and uses considerably high bandwidth. I for one am not a light internet user who just does the occasional email and web surfing. I like to watch and view streaming videos. I play online only games such as World of Warcraft. And of course I do surf the web and visit many websites that may have streaming video content which again uses more bandwidth then your average website. I also have two game systems and soon to be a 3rd that also have, use high bandwidth requirements. Such as the download of game demos and full games purchased via their respective marketplace services. So as you can see it will not be very hard to go over the 5GB limit in any given 30 day period.
So once again in closing I would just like to know how Frontier is going to be handling the internet end of their Verizon acquisition of landline wireline service. Particularly are you going to honor the current Verizon $29.99 for life plan for unlimited bandwidth? If not then it may be time to move onto a different internet service provider as well as the cancellation of wiredline phone service.
Frontier contact info
East Region Contact Information
For inquiries specific to Alabama, Florida, Georgia, Mississippi, New York, Tennessee, and West Virginia.
Ken Arndt
Sr. Vice President & General Manager
{edited for privacy}
Tom Grooms
Director, Marketing
{edited for privacy}
Karen C. Miller
Communications Manager
{edited for privacy}
Mailing Address:
Frontier East Region
137 Harrison Street
Gloversville, NY 12078-4815
For Consumer Affairs or Formal Correspondence, e-mail.
For inquiries specific to the Rochester, NY area:
Ann Burr
Chairman and General Manager, Frontier Communications of Rochester
{edited for privacy}
Stephanie Schifano
Manager, Local Marketing and Community Relations
{edited for privacy}
Mailing Address:
180 South Clinton Avenue, 7th Floor
Rochester, NY 14646
For Consumer Affairs or Formal Correspondence, e-mail.
Central Region Contact Information
For inquiries specific to Illinois, Indiana, Iowa, Michigan, Minnesota, Nebraska, Ohio, Pennsylvania, and Wisconsin.
John Lass
Sr. Vice President & General Manager
{edited for privacy}
Burgess Harrison
Regional Director, Marketing
{edited for privacy}
Mailing Address:
Frontier Central Region
14450 Burnhaven Drive
Burnsville, MN 55306
For Consumer Affairs or Formal Correspondence, e-mail.
West Region Contact Information
For inquiries specific to Arizona, California, Idaho, Montana, Nevada, New Mexico, Oregon, and Utah.
Denise Baumbach
Sr. Vice President & General Manager
{edited for privacy}
Bob Woods
Regional Vice President Sales and Marketing
{edited for privacy}
Stephanie Beasly
Communications Manager
{edited for privacy}
Mailing Address:
Frontier West Region
9324 W. Stockton Blvd.
Elk Grove, CA 95758
For Consumer Affairs or Formal Correspondence, e-mail.

Did you receive a reply? I'm interested in knowing what your experience has been in the last couple of months. I'm considering going with another company. Thanks
Pam

When I receive and answer e-mail, the correspondence is usually "nested" with the original message, and the number of replies, etc. are indicated with a number next to the original message. How can I change the mail settings so that every reply is listed

When I receive and answer e-mail, the correspondence is usually "nested" "behind" the original message, and the number of replies, etc. are indicated with a number next to the original message in the inbox. How can I change the mail settings so that every reply is listed individually in the inbox instead of having them "stacked" behind the original message. I'm afraid I might accidentially overlook messages the way they are handled now.

Somebody here will correct me if I'm wrong, but what you have to do is go into Settings, Mail/Contacts/Calendars and under Mail, turn off "Organize by Thread". I think that will make each message show individually.

Trigger mail to vendor's company correspondence email for debit memos

Hi
We are issuing output for debit memos through MR90 for external send (nacha = 5)
An email is sent to the vendor's email id maintained in the first page of XK02. However the email needs to be sent to the company correspondence email id (LFB1-INTAD). The print program is standard and we couldn't find any BTEs being used during the transaction MR90. Please suggest solutions.
Thanks
Pushpraj

it is due to some configuration and not becoz of coding

Mail on iPad but not iMac

After trolling through Communities, I have not found a similar problem, hence no solution.
About a week ago, my non-MobileMe mail account began acting strangely. I cannot get or send email with that provider from my iMac, but I have full capability with that address on both my iPad and iPod Touch.
Short of closing and rebuilding that account, with the risk I may have to advise correspondents about a new address that still works properly on my iDevices, I am at a loss. Working with Avenue Broadband, we have tried just about everything else. No problems can be found, no solutions found. The P Using Network utility, the Ping test worked flawlessly, with information packets going to and from the mail server. If there was a problem with Mail, it seems it would affect the MobileMe account as well, but that is not happening.
Does anyone know how I can again use my Avenue address for retrieving and sending on my iMac just as I can with the my iDevices?

Hey Carl et al, did you find a solution?
I have 58 messages when i look at the mail activity window in mail on my imac. Last update was 7th Sept. The mail app looks to refresh when i click on get mail and registers new mail but returns a transfer rate of 0kbps. iMac lags behind other devices. If I view on ipad/iphone/ipod these devices are updated and current. Have phoned ISP and they point at my set up. Have tried deleting accounts, reboots, deleting messages of server and all sorts. Since I can receive emails on devices I think this is now an imac thing.
Help!
iMac G5 1.8GHz, 2GB, OSX 10.5.8
ipad 1st gen 64GB
iphone 3 8GB

Exporting multiple e-mails as .pdf

I'm responsible for coordinating a multi-author, book-writing project and I've been asked to store all e-mail correspondences in a fashion that allows all of the authors and project managers to access the e-mails. I have a shared folder set up on my Google drive that allows all the users to access shared files which is working fantastically, but I can't find a way to export large quantities of e-mails at the same time that also works for Google drive.
After a quick Google search I found this site which provided instructions on how to install this set of scripts which allowed me to archive my selected e-mails as .rtf files with their attachments. It works great and allows me to customize the naming of the files to allow other authors to easily locate a specific e-mail. It names each file "From %f to %t - %s - %M %d, %Y.rtf" where %t is the recipient, %f is the sender, %s is the subject/thread topic and %M %d, %Y is Month day, year (eg To John Smith from Jane Doe - Book Project - December 12, 2012.rtf).
Unfortunately, after uploading the folder containing all these .rtf files I found out that .rtf can't be viewed on Google and must be downloaded then opened on the user's computer. To fix this I tried having Google automatically convert the files to Google docs as it uploaded the files, but this didn't work and even if it did I fear the files would lose their attachments.
I then tried searching for scripts that would allow me to change all of the .rtf files to .pdf. I found and tried a few, but they all had problems (the script would only operate on pre Mountain Lion, the requires Word for Mac, etc.)
Then I tried finding a script that would work like the first successful one, but export the files as .pdf rather than .rtf. I couldn't find anything, but found an article that reminded me I could print to .pdf from mail ("Save as PDF..." in the system print window). I tried doing this, but after 'printing' the first of all the e-mails an error box pops up and no more e-mails 'print.' If I "Open PDF in Preview" I can successfully save all of the e-mails as .pdf, but their file names are all Preview of "<e-mail subject>".pdf which isn't helpful because nearly all correspondences in the group have a subject like "Book" or "Book Project" meaning it'd be impossible to determine which e-mail is which by the .pdf filename.
I feel like their are a lot of different routes I can take to solve this problem, I just need help finding the components:
1. Use the first successful script to export as .rtf, then use another script to convert them to .pdf. This would be the best because it will allow me to use a useful filenaming system. To do this I need a script that can convert .rtf to .pdf on my system.
2. Find a script like the first, successful script I used that allows me to export the e-mails as a .pdf using the subject, to/from, etc. as the filename.
3. Open PDF in Preview, save, then use a script to rename all the files by extracting the subject, to/from and date from the .pdfs. To do this I need a script that can find the subject, etc. in the .pdf and use that data to change the file name. (I highly doubt such a script exists and I don't have the script-writing skills to create one myself.)
4. Any other solution that allows me to take a lot of e-mails from my Mail app and upload them to my Google drive while maintaining attachments and generating logical filenames.
5. Any other solution that makes it possible for me to make correspondences available for all authors to access (keeping in mind that cross-platform compatibility is essential).
Suggestions?

I found your first suggestion while doing a Google search. That post was made in mid-2011, almost a year before Mountain Lion released. Apple changed the way scripts work in Mountain Lion and this script no longer works.
As far as I can tell, the second solution only works for printing one e-mail to a .pdf at a time and doesn't support batch filenaming.

Many syncing and e-mail problems.

Hi folks, lots of syncing and e-mail problems here:
Syncing: My phone won't sync iCal (it tells me my phone is disconnected), my safari bookmarks or my email accounts. I've been through the threads here, tried resetting iSync, tried deleting calendars and resetting to 10 days instead of 30 -- still no luck. For e-mail, initially iTunes saw the e-mail accounts but did not sync theml. I tried the one-time advance settings and now it's not even seeing the accounts and still not syncing them. and for Safari, no luck with the bookmarks at all even thought the check-box is checked.
Also, the iPhone won't receive e-mail from any of my POP accounts, even the one I set by hand (because none of the settings synced.) I used the same settings that I have on my desktop, but no luck. I use RoadRunner, so I know I can't send off it. But I went to the genius bar today and they told me to just leave the SMTP server field blank and I should be able to receive, but all I get on wi-fi and edge is a message that says, "Cannot Get Mail, the connection to the server "pop-xxxxxx etc" failed." even on my home netowrk, with five bars, it can't seem to connect. (btw, it does seem to be working properly on my .Mac account, but I don't use that account for most of my correspondence.)
As far as the sync problems, the genius bar told me to reinstall iTunes, which I did with the new update that just came out this evening. Still no luck.
any thoughts? bum phone? some setting I'm not catching? any help would be appreciated.
Dave
Quad G5 Mac OS X (10.4.2)

You will find the iPhone will freak out over any kind of perceived data corruption. Calendars seem to the worst for this (windows or mac)
Test in a new user and try sending info in each direction. If it works - then your phone works fine.
Other users have reported having to basically copy the contents of their calendars into a sticky or text edit window. delete the calendars and create brand new ones. they then just transfer the data back.

Quoting/threading phenomena in mail.app -- due to problems in incoming messages?

Folks:
Mail 5.1 on MacOS 10.7.x
I began using Mail.app when I installed 10.7, shortly after the initial release.
No problems with respect to unformatted email or replying to short, trivial length formatted message. For complex, on-going discussions I feel that consistent and reliable quoting and threading behavior are essential.   But that is not happening in some cases. I'd like to figure out why, and what I might do to fix the issue.
(Note: I do not want to get into a discussion here of formatted versus unformatted email. Both have their pros and cons. Nor do I want to spend a lot of time debating this issue with my correspondents. As a matter of courtesy, I set Mail.app to respond using the same message format as the original message.)
When I reply to a formatted email, I notice that mail.app sometimes draws a dark grey box --with rounded corners-- around one or more incoming paragraphs, placing a circled "X" "close icon" at the upper left.   I don't get it. To what does this correspond? Why does mail.app mark-off this text and offer a "close icon"?   As far as I know I'm not doing anything that implies I might want to delete the text.
(Note: Rummaging around in the corresponding message source, it seems that these boxes correspond to blockquoted text in the received message.)
Editing within one of these boxes is really unpredictable. Sometimes I can select an insertion point and insert a line-break, in preparation of replying to the text just above. Sometimes nothing happens. Sometimes I can select text, and cut it. Sometimes nothing happens at all to the selected text.
Mail.app commonly doesn't correctly increase the quoting level in such paragraphs. Using
    Format> Quote Level>Increase
to maintain threading history manually is fairly easy since I've defined a function-key shortcut, which works some of the time -- but the effect of this command is unpredictable. Sometimes this command deletes the selected text entirely. (Grrrrrr!) The workaround I've found is to select smaller chunks of text. In such cases, this command generally works correctly.
Meanwhile, messages from exactly one person --who uses gmail exclusively-- are displayed in a completely unique threaded format by mail.app. The entire short history of 5 messages from him are displayed on multiple virtual sheets in one message window, with the latest first.    In one view, clicking on the "see more" link at the bottom of his messages unleashes a cool-looking accordion opening effect and displays my part of the thread. (I guess. I don't totally understand this display concept. But it looks very cool and seems to handle quoting and threading pretty well.)
What's going on?
My best guess is that mail.app is struggling with "inconsistencies" in the incoming messages from different people using various email clients. I seem to recall reading that email tech specs are a hodgepodge of evolving and contradictory standards. Is that correct?   Is that the root of my issue?
Many of my correspondents are non-tekkies and/or non-affluent, and they use whatever email client they can afford. Some could be using really old email clients. That doesn't help, right? Are blockquotes a really archaic formatting measure?
When these problems occur, they can cost me a lot of time and trouble. It's really distracting to have to deal with portions of the incoming message disappear.
I don't think it is practical to persuade my correspondents to upgrade their email clients. Some of them have trouble simply setting the preferences to support quoting.   Threading is a difficult concept for a few.
Any suggestions?   Any mail.app preference settings I might try adjusting? Any add-ins?   Is it possible to tell Mail.app "interpret all incoming blockquotes tags as simple breaks" or strip them entirely? Or ...?
TIA

haavee:
Thanks for your reply on this thread.
And thanks for the confirmation: Yes, often difficult, and completely unworkable in some cases.
To my surprise, I've been able to find very few people reporting similiar observations. Very little about this issue at all on the web.
I looked for command-key variations on Format --> Make Plain Text, hoping for a block action, but none I tried was any different.
Here is my current view of the issue:
• For formatted messages, each email client operates differently. If there is a standard it seems to be no more robust than "use simple HTML for formatted messages".
• The "can't insert" issue, as well as those mysterious rectangle-surrounded blocks, seems very correlated with the presence of html <div> sections in the message. It is awkward to experiment, so I've only done a limited amount. My observations so far:
-- I don't think you can insert text anywhere "inside" a <div>, and mail.app seems to treat <div> as a "sticky" attribute -- e.g/ very difficult/impossible to remove without deleting the text inside. The copy-style method doesn't seem to affect <div> tags.
-- Based on one case, it appears that message bodies composed of back-to-back <div> sections are impervious to inserts anywhere. (The email client used by one particular person with whom I've corresponded seems to build messages out of --you guessed it-- back-to-back <div> sections. Putting on my HTML coders hat -- I cannot see any sense at all in doing this. Smells to me like a kludge/hack, as you prefer.)
• What about an applicable mail.app add-in? I can find mail.app add-ins, but it seems the mail.app tech info (API) isn't public, so those that exist are based on guesswork about how it works. This means that add-ins must be re-tooled possibly for each new version of mail.app. Altogether, not encouraging for add-in developers. And, yes, consistent with that the range of functionality I've seen is rather limited. So, I've given up looking in the add-in category.
• Applescript has commands for controlling mail.app generally, but I didn't see anything approaching the level of function necessary to remove <divs> by global search-and-replace. (I'm far from an Applescript expert, so it is very possible I missed something.) Nor did I see any general command such as Clean up dodgy HTML in message. (I can dream!)
The only bit of progress I've had is finding TextSoap: http://www.unmarked.com/textsoap/ which may have promise. But I have had no time to evaluate it and it may be a month or so before I get a chance to check it out.
Looking at the upper right of the window in which I'm composing this message, there's a button "HTML" that lets me see --and edit-- the underlying HTML. On first glance, there's not enough functionality to, say, efficiently clean up all insert-resistant blocks in a message, but it looks practical to clean up individual blocks, and maybe that's all it would take.    Though I imagine that the user base for these forums is not very different from that of mail.app, I'm guessing adding this function to mail.app isn't even a dim possibity. Oh, well...
I note you are happy with your solution, so I'll try see if a variation of it might help me.
Thanks,
h.2

I am looking to change my apple ID because my e-mail is changing. How can I do this? or Can I have the same e-mail for two computers?

I am looking to change my Apple Id (changing my internet profider), which is my e-mail, How do i do this? or, can i have two computer using the same gmail e-mail as a apple id ? thanks!

My iTunes appleID is an old defunct e-mail address - it does not have to be functional.
Do what Winston says to ensure you keep getting correspondence related to that ID.
AC

E Mail Account suspended, but everything else works

I moved from an upstairs apartment to a downstairs apartment, had my service transferred, currently have my normal cable service and internet working, however my e-mail account is suspended. I have called Verizon about 5 or six times and been transferred around between technical and billing, but nobody can fix my problem. I am very frustrated with all of this. Apparently, the prior tenant had never called Verizon to cancel their account, but Verizon contacted my Landlord who gave them the ok to disconnect, they hooked mine up but the new address still shows the old account holder on it. I was also told there is half a work order, the from address is filled out, but the to is not. I really don't get why they can't solve this issue. So far I have spent about 5 collective hours on the phone to no avail. Several times I have been told that I would be called back, once by a supervisor, other times by the technical person but nobody calls.....this is unbelievable!!!
HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Mail server setup question on mini server

I want use Mac Mini Server as my emailserver, I have some question here.
Is 500G hard-disk enough for storedata? After two or three years, incase 500G already not enough for store all email data, Could I have any solution for this issue? My company has around 100 email user.
Is Mac mini server can do 7*24job?

Is 500G hard-disk enough for storedata?
How long is a piece of string?
Seriously. Who can answer that question? no one here can. It depends on way more factors than you've given us. The use of IMAP (where messages are stored on the server) vs. POP (where they're downloaded to the client) will also make a difference, as will retention policies (do you require keeping all email correspondence for 5 years? or do you not care if users delete mail immediately?)
A good starting point, though would be to look at the average size of a user's mailbox now and extrapolate.
For example, I think I'm a fairly heavy email user and my ~/Library/Mail directory is 5.4GB. If everyone in your company is like me then you'd need 5.4GB x 100 users, or 540GB to store all their mail.
Most users aren't like me, though, but you'll have to determine that yourself.
After two or three years, incase 500G already not enough for store all email data, Could I have any solution for this issue?
Sure. You can add additional storage (e.g. via FireWire or some external mechanism) and migrate mailboxes there. You can even selectively store different user's mailboxes on different volumes. It's all possible.
Is Mac mini server can do 7*24job?
Sure. Many people are using the Mini 24/7. I wouldn't say it's ideal for critical systems but using mirrored disk will insulate you from the biggest problem. If this is going to be the main mail system for your company though, you need to consider other elements such as backup and failover (what to do when/if this machine crashes/explodes/is otherwise unavailable).

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