Cost Center and G/L account search help not working

Hi Gurus,
I am facing a problem with the search help button for cost assignment in Shop screen.
When I press the search button for cost center, there is no new screen coming up asking me the search criteria to be given as input. Same is the problem when I search for G/L accounts.
I have defined the backend RFC user as dialog user and also defined the RFC(dialog) in the SRM system for the backend RFC.
My user id has authorization object M_BBP_SHLP in my profile.
What may be the reason for this issue?
Note: I am currently using SRM5.0 system with backend R/3 4.7 version. This SRM system is already connected to another backend system ECC6.0, and the search help is working fine for those users.
Pls. guide me on how to resolve this issue.
Regds,
Ancy

Hi Ancy,
Don't give wild search. Give some words following with * like "UK*" lists all the UK Cost centers. For the G/L accounts: G/L Accounts will get updated in the SC automatically depend upon the product category what you have selected.
Check the configuration Cross Application Basic settings->Account Assignment ->Define G/L Account for the product category.
If you have maintained the configuration for the paritcular G/L Account and Product cateogyr then when G/L Account is updated automatically in the SC (Depend upon this configuration)
Kind Regards
Sameer

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