Could apple send me an iPad air. All my friends are making fun of me because I'm stuck with the old device and no phone. I've had app problems with apple before so I think that it would only be fair to get a newer device. Thank You Apple

First we aren't Apple just normal users just like you.
Second provide Apple a feedback or send them a mail.
Third they will never send you a free iPad Air.
If you want one you have to buy it. (go for refurbished if the device is too expensive) or look for special prices.
Contact iTunes support if you have a problem with an App.

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Spread Sheet Couldn't be Imported, Spread Sheet couldn't be opened because it contains cells outside the boundaries of numbers. Has any one had this problem? It is an excel file that works fine on my mac.

When I try to import an excell file to numbers on my ipad i get an error message that says it cannot import the file or open the file because it contains cells outside the boundry of numbers. Any one have this problem. it is only one file that i have this problem with and it is an important one. I have no problem working on it with my mac and my excell for mac.

Number is limited to about 65000 cells so if your Excell spreadsheet is too large Numbers will choke. This is definitely one of the weaknesses. If you don't have Excel you can use LibreOffice which is free.

I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?

I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?

Hey tulgan,
This link will provide information on what to do after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Welcome to Apple Support Communities!
Take care,
Delgadoh

TS3988 i changed my apple id email and when i sign into iCloud on my phone it still comes up with the old email and my password isn't working for it?

i changed my apple id email and when i sign into iCloud on my phone it still comes up with the old email and my password isn't working for it?

Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I changed recently because apple ID not remember the password. More joined the icloud not changed, still with the old ID and now I can not delete the account because the icloud iphone app search I do?

I changed recently because apple ID not remember the password. More joined the icloud not changed, still with the old ID and now I can not delete the account because the icloud iphone app search I do?

What?
Try posting in your native language, the above makes no sense.

Lost all my important bookmarks when I upgraded to Firefox 4. I want the old Firefox AND my bookmarks back!!!

I just upgraded to Firefox 4 and in the process lost all my important bookmarks. Not acceptable!! How do I get the old version of Firefox back including ALL my old bookmarks?

This can be caused by a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
* http://kb.mozillazine.org/Lost_bookmarks

I recently downloaded the latest iTunes update and now my menus are in Korean. I work in Korea but want my menus in English. I've never had this problem with updates before. How can I get English back? Thank you.

I recently downloaded the latest iTunes for Windows update, and now when I open iTunes my menus are in Korean. I live and work in Korea but want my menus in English like they always have been. I've never had this problem with updates before. How can I get English back? I'll appreciate any help.

CTRL+, (Comma) brings up preferences
General is the tab on the left
Language is the last drop down control
English (UK) & English (US) are 9th and 10th on the list
Close iTunes & reopen to effect the change
tt2

I changed my Appleid online yesterday because the old one was based on an email address that is no longer active. My phone still shows the old Appleid and will not let me access APP store etc. How can I get the phone to accept the new ID?

I channged my Appleid at appleid.com and now the phone stills shows my old id and will not let apps that require id/password prompts work.

Just scroll to the bottom of the screen in the store, log out and then login with the new ID.
As long as you changed it from the manage account option at https://appleid.apple.com/ (ie. replaced the primary email address with a new one), then all your old purchases should be fine.

I am using 3.6.13 and ever since I have had a problem with opening a submenu within that site. A blank page always pops up. Please help.

I have used American Greetings website for a long time and also a capability within that site called Suggested Messages. Now it won't open and a blank page from Mozilla pops up. Ihad no problem like this before. Very frustrating.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

My ipod classic crashes after about 2-3 days of being attached to my Kenwood KDC-248U receiver in Pickup. There are 2700 songs but only get through the first 200 Apple has replaced the Ipod 3x and Kenwood says it is not a problem with the receiver.

My ipod classic crashes after about 2-3 days of being attached to my Kenwood KDC-248C receiver in my Pickup. There are about 2700+ songs on the Ipod, but only get through the first 200 to 300 songs. The screen fades, but there is still power and a charge. Does anyone have a clue because I don't.?

There seem to be compatibilty isuue with KDC receiver and Ipod Classic firmware 1.1.2.
Here is an earlier post on the same problem.
https://discussions.apple.com/message/12471279#12471279
Good Luck on getting an earlier version ipod firmware. (Google it)

Ipad2 plus ipad air all of a sudden instantly goes back to home screen.doesnt matter what app i am using just when it decides to do it it does.apple tech has no answer or fix for me does anybody have any idea what is wrong

ipad2 plus ipad air all of a sudden instantly goes back to home screen.doesnt matter what app i am using just when it decides to do it it does.apple tech has no answer or fix for me does anybody have any idea what is wrong

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Could also be not enough free space for the iPad to operate efficiently. With iOS 7 it is recommended that you have 15-20% of the storage space on the device free. For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free.
If neither of these suggestions helps, Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

When is Apple going to release an update to our software that will eliminate a thiefs ability once the phone is stolen to turn off the find my phone option without first entering the security code? I think that this would solve a ton of issues.

When is Apple going to release an update to our software that will eliminate a thiefs ability once the phone is stolen to turn off the find my phone option without first entering the security code? I think that this would solve a ton of issues.

It would be a voilation of privete laws of many countries
Every attempt to fight "evil" have a backside likely the reason they have not don so yet
In the country i live in if stolen i repport the imei number of the phone to the police and the have all carriers and carriers they work with in other countries block the phone from ever being used as a phone

I want to set up the Time Machine and I would love to use the Time Capsule but since I already have a wireless router I need suggestions on what other external disks Apple could recommend to use with the Time Machine and how to configure that disk

I want to set up the Time Machine and I would love to use the Time
Capsule but since I already have a wireless router I need suggestions on
what other
external disks Apple could recommend to use with the Time Machine and
how to configure that disk.
A complication that I need to resolve is the fact that I am using Vmware
Fusion to be able to use Windows on my Mac. Now it seems that Time
Machine is not backing up my files
on that virtual Windows without additional configuration and my question
is whether you can advise me here or whether this is only a matter for
the Fusion virtual machine.

If you want to use Time Capsule you can.. you simply bridge it and plug it into the existing router.. wireless can be either turned off or used to reinforce the existing wireless.. eg use 5ghz in the TC which is much faster than your 2.4ghz.
You can also use a NAS.. many brands available but the top brands are synology, qnap and netgear readynas series. These will all do Time Machine backups although how well always depends on Apple sticking to a standard. There are cheaper ones.. I bought a single disk zyxel which was rebadged and sold through my local supermarket. It actually works very well for TM at least on Snow Leopard. Major changes were made in Lion and again ML so do not instantly think it will work on later versions. I haven't tried it yet with those versions.
Any external drive can be plugged into the mac. Use the one with the fastest connection or cheapest price according to your budget. USB2 drives are cheap and plentiful. But no where near as fast as USB3 or FW800. So just pick whichever suits the ports on your Mac. Interesting Apple finally moved to USB3 on their latest computers.
TM should exclude the VM partition file.. it is useless backing it up from Mac OS side.. and will slow TM as it needs to backup that partition everyday for no purpose.. TM cannot see the files inside it to backup just the changes.
You need to backup windows from windows. Use MSbackup to external drive.. if you have pro or ultimate versions you can backup to network drive. But MSbackup is a dog.. at least until the latest version it cannot restore the partition without first loading windows. There are about a zillion backup software versions for windows.. look up reviews and buy one which works for you. I use a free one Macrium Reflect which does full disk backups and is easy to restore.. to do incremental backups though you have to pay for it.

ITunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync.

iTunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync to the other devices but now there is a listing a movies with no cover photos and in fact if I try to view the movie on the MacBook Pro it cannot be found unless I download it.

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

When I stream a movie via Apple TV from my iPad Air into my Samsung TV, I'm getting the "soap opera" effect. This only happens when I use Apple TV, not when I view a movie directly through a cable channel. Is there a way to eliminate this effect?

When I stream a movie via Apple TV from my iPad Air into my Samsung TV, I'm getting the "soap opera" effect. This only happens when I use Apple TV, not when I view a movie directly through a cable channel. Is there a way to eliminate this effect?

I'm having the same problem. It's not an issue with my TV, i've turned this feature off. I've tried playing with the ATV display settings but nothing works. When I stream netflix from my Samsung bluray player, I don't get the soap opera effect, but when I stream any video from the ATV, the soap opera effect is there. I'm thinking it's a choice that Apple made, but I really wish it could be turned off. Not a lot of people are searching for this, because it can be easy to overlook, but it's driving me nuts!

Could apple send me an iPad air. All my friends are making fun of me because I'm stuck with the old device and no phone. I've had app problems with apple before so I think that it would only be fair to get a newer device. Thank You Apple

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