Could not access network location :. help please!

I cannot get APPLE MOBILE DEVICE SUPPORT  uninstalled from my system,when I try to remove it from add/remove programs this is what I get:
Could not access network location :.
All other apple Itunes products I can remove,but not AMDS.
Also when I try to install a fresh copy of itunes it cannot be completed because of the aforementioned issue crops up when trying to install.

That's suggesting damage to the installation database in the AppleMobileDeviceSupport.msi (or related installation configuration information), sheena.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Similar Messages

  • TS3212 could not access network location iTunes\.  This is the message I keep getting when itunes tries to install. Please help

    I keep getting the following message after trying to install iTunes. Please help.  could not access network location iTunes\.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • When i try to install i tunes it goes so far down the installation process then i get a message ' could not access network location %APPDATA%\.  Can any one help.

    When i try to install i tunes, it goes so far down the installation process and then comes up with a message ' could not access network location %APPDATA%\.  I then retry and it comes up with the same message.
    It also tells me i tunes needs 'Quick Time' to support the software.  I have downloaded Quicktime from i tunes seperately and gone through the whole process again, only to get the same message.
    Can anyone please help?

    These kind of messages can often be cleared by using the Microsoft Installer cleanup Utility.
    Here is a method for cleanup of your old iTunes installation and reinstall.
    == uninstall with cleanup ==
    Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Save the files on your PC.
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
    http://support.microsoft.com/kb/290301/
    (To run the program – All Programs>>Windows Install)
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista or Win 7
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • When I try to install iTunes.. I get an error saying: "Could not access network location %PUBLIC%\Desktop.. Can anyone help?

    When I try to install iTunes.. I get an error saying: "Could not access network location %PUBLIC%\Desktop.. I tried some tutorials on YouTube to try an fix this problem, but none seem to help.. So does anyone have any suggestions on how to fix this? Please help ASAP.

    This user tip:
    "Could not access network location %PUBLIC%\Desktop\" install errors
    Click on the words in the title of the user tip. It's a link to the user tip.

  • ITunes will not install, error message "could not access network location"

    I just got a new iPod Classic for Christmas but I have an older Mac so I was going to use an extra PC that we have laying around the house but every time I try to install iTunes, I get this Error:
    Could not access network location \\S090100\d$\Data.Backup\C09010009-FDR\My Documents\My Pictures\.
    It does not have Error 1606 anywhere on it and it asks me if I want to Retry or Cancel. I have tried EVERYTHING, please help!!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • ITunes unable to install? - Could not access network location %APPDATA%/.

    Okay, I received a never used iPod Nano
    (Model MC034LL ,Version 1.0. 2 PC, it looks like this http://www.iphonemag.ch/wp-content/uploa…
    for Christmas this year, however; I'm having some trouble installing iTunes.
    I have already downloaded iTunes, but installing seems to be the problem.
    The 'iTunesSetup' icon appears on my desktop and I double-clicked it to begin the installing process.
    When I do so, it says
    "Gathering required information... Status: Computing Space Requirements"
    after a few seconds it says, "Could not access network location %APPDATA%/."
    As soon as I click 'retry' it says the same thing.
    If I press cancel, the same message pops up and then it says,
    "iTunes Installer Completed
    The installer encountered errors before iTunes could be configured.
    Your system has not been modified To retry these operations at a later time, please run the installer again.
    Click exit to finish the installer"
    I tried the help page for iTunes, but noting seemed helpful.
    Message was edited by: Seraph6886

    Could not access network location %APPDATA%/
    With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
    [You receive an "Error 1606" error message when you try to install or remove a Microsoft program|http://support.microsoft.com/kb/886549]

  • Cannot open pfd files error 1606 could not access network location %APPDATA%/

    Error 1606 could not access network location %APPDATA%/
    I have adobe reader 8.1.3 installed and cannot uninstall it as i get the same error message as when i try to open files or download the new version. When I type %appdata% into run nothing comes up. I have been through lots of other threads and cannot find a solution so ive made my own please help!

    You can download the Windows Installer Cleanup Utility from here http://support.microsoft.com/kb/290301/ - run the downloaded installer, then start the
    program from Start | Programs | Windows Install Clean Up.  Select Adobe Reader, then click 'Remove'.
    N.B. I've heard that this program can cause problems if Office 2007 is installed; don't use it if you have Office 2007!
    The above tool helps you to uninstall Adobe Reader, but it will not fix the basic problem with the corrupt %APPDATA% environment variable.  You can try to fix it with http://fixitcenter.support.microsoft.com/
    P.S. this software is still beta; I strongly recommend to make a System Restore Point before proceeding.  Let us know if you need any help with this (and please state your Windows version if you do).

  • "could not access network location" when upgrading to iTunes 10

    Hi, I really know nothing about computers, I'm sorry. I have tried to search for the answers myself but I don't understand much of the language and I'm not sure if I'm reading the appropriate information.
    I wanted to update my iTunes on my computer (Windows XP) but it didn't seem to work when I looked for upgrades and clicked yes, I want to update. Nothing happened.
    So I unistalled my old iTunes and tried to install the new iTunes 10. But when I did that, I got an error message, with the title of iTunes + QuickTime... saying... could not access network location.
    I uninstalled Quicktime to see if that was the problem, and I tried to install iTunes 10 again and the same error message appeared "could not access network location".
    From what I googled, it looked like I had to look at something in Run. I got to the specific location but didn't see any obvious errors. But then again, I really had no idea what I was looking at! What do I need to do?
    Please I need help (frustrated)!

    I uninstalled Quicktime to see if that was the problem, and I tried to install iTunes 10 again and the same error message appeared "could not access network location".
    Which location is being cited in the message, fyr? For example, is it %APPDATA% , or something else? (The location given in the message dictates how we go about trying to fix this ... I know of at least three different issues that can cause the 1606 error message on the install, and each requires a different treatment.)

  • Could not access network location /hewlett-packard//.

    when i try to install VueMinder_Pro_Setup_8.0.1 on my brand new HP omni 120 AIO PC i get this message "could not access network location /hewlett-packard//." Can anybody help me with this problem pls thx.

    Hello Turkseunie:
               Wow new computer. I hope you enjoy it. What this message is telling is it is not picking up any signals from your router. Do you have any freinds that could help you set up your wireless router? In USA some wireless routers need to press a botton to connect the computers. Others might need a security code to connect to wireless routers provided by your Internet provider. Try moving the computer closer to wireless router. Then try it again.
           If you do not have any close by nieghbors could help you. Than please call your internet service they will help you for sure eighter by comming to your house or by phone. Here where I live we had to call the Internet provider as we connected to the wireless router. To allow our computers to connect.
           Your software insulation was a success it is working just fine. All need is to be able to pick up your signal that's all.
    Your help and support it located in your all programs list on right hand side. Click on it. When it opens type in setting up network or trouble   shooting network . Answers are provided . You are welcome.

  • I cannot install itunes on my computer; I keep getting the following message every time:   Could not access network location %PUBLIC%\Desktop\.   I have a DELL Optiplex 750 Desktop Computer, Running Windows 7 Professional, SP1, 64 bit, 3.40 GHZ, 4.0 GBRAM

    I CANNOT INSTALL I-TUNES 64 BIT ON MY COMPUTER.  I HAVE A DELL 750 OPTIPLEX DESKTOP COMPUTER RUNNING WINDOWS 7 PROFESSIONAL SP1, INTEL Q965/Q963 EXPRESS CHIPSET FAMILY.   THE ERROR MESSAGE I KEEP ON GETTING EVERY SINGLE TIME IS:  
    Could not access network location %PUBLIC%\Desktop\.
    ANYONE HAVE AN IDEA ON HOW TO FIX THIS PROBLEM?   THANKS FOR YOUR HELP IN ADVANCE!

    Hello there, jag123059.
    The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I am having trouble re insalling itunes i get the message "Could not access network location %APPDATA%|.

    Help  can't install or uninstall itunes keep getting the message " could not access network location %APPDATA%\, "

    And follow this:
    http://support.apple.com/kb/HT1925
    Apple moved some drivers for 64-bit now to where they should have been.
    Quicktime also use to place files outside the norm.
    One of the reasons I recommend when it comes to Apple:
    Wait for the ".1" and always use the uninstaller first and then install.
    That means you may want manual standalone installer instead - and that way you have 10.4.1 in case you need to later downgrade.

  • When attempting to install itunes error message could not access network location \. (Windown 7)

    When I try installing / updating any apple product I recive the error massage "could not access network location \." I have a windows seven operating system. I am not that computer savy, and dont know what to do. I tried uninstalling my apple products originally on my computer before I started getting the error message, and they all uninstalled besides for bonjour. They will however not reinstall. HELP!!!!

    not sure it's the latest version but a simple google search helped me find it for you:
    http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp- Utility.shtml
    anyways, you might want to wait until another user more versed in windows points you in the right direction.
    good luck !

  • I am trying to install to my laptop but keeping getting message "could not access network location %Public%\Desktop\.

    I can't install iTunes to my laptop.  Keep getting message "could not access network location %Public%\Desktop\.  Can someone help me?

    Hello there, jag123059.
    The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • When I try to download iTunes a message pops up saying: "Could not access network location %APPDATA%." How can I fix this?

    i try downloading iTunes then a mesage pops up saying i can't access %APPDATA%

    Thsi solved the same error for someone else:
    Carolyn Samit San Francisco Bay Area / Hawaii
    This helped meRe: Windows 7 error when installing iTunes 'Could not access network location %APPDATA%' 
    May 2, 2011 2:16 PM (in response to hardly embly)
    Try disabling anti virus software and turning off the Firewall
    Disable antivirus software
    Turn-Windows-Firewall-on-or-off

  • QT install error 1606: Could not access network location 1\lib\ext\

    This all began when trying to update to latest version of iTunes 9.0.3. I first tried running the update via iTunes, and saw this message. Next, I downloaded the update file (iTunes + QT) and ran from my desktop as admin. Still the same result.
    I have removed both QT and iTunes from my computer. I have deleted the temp folder (C:\users\owner\AppData\Local\Temp), restarted computer. Ran QT installer only and still same message.
    I did download the Windows Install Cleanup utility, but couldn't use it directly on QT or iTunes as they were already deleted. I did use it to remove the other Apple programs resident on the computer.
    Here's the result in the file MSIe1559.LOG:
    Error 1606. Could not access network location 1\lib\ext\.
    === Logging stopped: 2/22/2010 10:18:10 ===
    QTInstallCode.log:
    QuickTimePreInstallProc Enter
    Moving QTPrefs file (if necesary) to new location...
    Getting QT preinstall info...
    Getting QT process count...
    Ignoring process 'msiexec.exe' as possible QT process...
    Ignoring process 'msiexec.exe' as possible QT process...
    Ignoring process 'msiexec.exe' as possible QT process...
    Current QT processes = 0
    GetQTProcessCount() reported 0 QT active processes.
    Will check for QT version: 7.65.17.80
    WARNING: did not find "C:\Windows\system32\QuickTime.qts"
    GetQTInstallInfo: No QuickTime installed
    Final result: 2 (error=0)
    QuickTimePreInstallProc Exit (error=0)
    QuickTimeInstallerBD8.log:
    === Logging started: 2/22/2010 10:17:53 ===
    Command Line:
    Information on cabinet file 'C:\Users\Owner\Desktop\QuickTimeInstaller.exe'
    Total length of cabinet file : 32370330
    Number of folders in cabinet : 1
    Number of files in cabinet : 4
    Cabinet set ID : 0
    Cabinet number in set : 0
    RESERVE area in cabinet? : no
    Chained to prev cabinet? : no
    Chained to next cabinet? : no
    fdintCABINET_INFO
    next cabinet =
    next disk =
    cabinet path = C:\Users\Owner\Desktop\
    cabinet set ID = 0
    cabinet # in set = 0 (zero based)
    fdintCOPY_FILE
    file name in cabinet = QuickTime.msi
    uncompressed file size = 28214272
    fdintCLOSEFILEINFO
    file name in cabinet = QuickTime.msi
    fdintCOPY_FILE
    file name in cabinet = AppleSoftwareUpdate.msi
    uncompressed file size = 2083840
    fdintCLOSEFILEINFO
    file name in cabinet = AppleSoftwareUpdate.msi
    fdintCOPY_FILE
    file name in cabinet = QuickTimeInstallerAdmin.exe
    uncompressed file size = 79152
    fdintCLOSEFILEINFO
    file name in cabinet = QuickTimeInstallerAdmin.exe
    fdintCOPY_FILE
    file name in cabinet = AppleApplicationSupport.msi
    uncompressed file size = 11535872
    fdintCLOSEFILEINFO
    file name in cabinet = AppleApplicationSupport.msi
    Executing: "C:\Windows\system32\msiexec.exe" /i "C:\Users\Owner\AppData\Local\Temp\IXP337.TMP\QuickTime.msi"
    Returning: 1603

    Excellent news!
    What's happening with this one ... as far as I can work out, the \lib\ext\ being mentioned in the error message refers to Java program directories. The QuickTime installer tries to put a file into those locations ... for example, on my Lenovo, the file in question is:
    C:\Program Files\Java\jre6\lib\ext\QTJava.zip
    So, if there's some sort of issue with Java on the PC, sometimes the install of that file doesn't go through, and we get the network location error messages. Whatever the precise nature of the problem with the Java location is, updating or installing Java seems to help get people past it.

Maybe you are looking for

  • Free Goods not appearing in the Sales Order

    Hi, I have created the condition record for Exclusive free goods for a material. However when i create a sales order with the same material, the free goods materials is not appearing. I did a Free goods Analysis in the sales order and when i checked

  • Update Lot Number using API

    Hi Gurus, We get ship confirm details from an outside warehouse for our sales order and we use shipping APIs to automatically ship confirm it in Oracle. Going forward we want to get Lot number from the warehouse and we want to add it to our existing

  • Down payment clearing while accounting invoice itself

    I came to know that, down payment clearing for the vendor is possible while accounting the invoice itself.  Probably this function is available for SAP recent release of EHP. Can anybody have an idea, please reply. This function needs in MIRO Edited

  • Command Prompt / Console

    Hi, I am building a personalised java development environment and have come unstuck. I wish to create a JPanel that behaves very much like a console window allowing execution of commands (taken from a JTextField) and displaying standard output and st

  • I can`t clear my balance in my account

    How can i clear my balance ?      I was redeeming about 10 $ and i was purchasing a song from music store 9.28$ and it left 0.72$. Now i need to change region but i can`t because i can`t clear my balance.