Could not complete your itunes store request. unknown error occurred (-4)
I synced my iPhone to my Macbook for the first time. When I connected the phone, iTunes opened and prompted me to login. I entered my Apple ID and password. Then, I synced my contacts and music to my phone.
Afterwards, I disconnected my phone from the computer and tried to download a free app. My phone prompted me to enter my apple username and password. I tried entering my Apple ID and password but access failed. So my first question is, is the Apple ID the same thing as an Apple account? Can I use it to login and download apps on iTunes?
Secondly, I tried creating an account on iTunes by selecting the button and an error message popped up. It said
'we could not complete your itunes store request. an unknown error occurred (-4). There was an error in the itunes store. please try again later.'
I'd love some help on this so I can start using my new phone =)
I found out how to sign up!
Similar Messages
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We could not complete your itunes store request. Error -1202. Windows 7
I can play music, sync, burn CDs, but I can not buy music OR edit any of my account details without getting this message.
We could not complete your iTunes Store request. An unknown error occurred (-1202).
I have had this problem for a year now. I download and upgrade to each new version of iTunes has this same problem. (Currently I have version 11).
Apple Support's response to my email quick, but really pretty lame. They just told me to browse these support forums.
I have tried all the many suggestions. NOTHING works.
There must be some way to fix this? So many users are having this problem.
I am on Windows 7 - 64 bit.
HELP!!!
Please.I'm having the same problem. It seems to only show up when searching. Any one know a fix?
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Does anyone have a solution to this problem, I can access my library.
I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes. -
I am unable to purchase anything at the iTunes store with this computer. The message is:
"We could not complete your iTunes store request. An unknown error occurred (-1202).
There was an error in the iTunes store. please try again later."
I always need to go back to my older laptop to purchase anything.
Can anyone help?I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes. -
We could not complete your itunes store request. An unknown error occurred -9808
We could not complete your itunes store request. Error -9808
I have been on the phone with Apple since 12/25/11, They have finally sent a diagnostics from my computer to the engineers of Apple because my 64 bit Dell desktop is missing Hosts a component that is vital to downloading the new version of Itunes.
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I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?
Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
So I began having trouble connecting to the iTunes store with my computer about a month ago. It was working fine, I purchased and downloaded some music, and then the next day I got this message when I clicked on the iTunes Store: "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later."
Some basic facts about my computer:
Mac OS X 10.7.3, purchased in May '12.
iTunes is updated to the latest 10.6.3 version.
I have Sophos Anti-Virus (newly installed in the last two weeks).
No firewalls are set up.
Parental controls are not blocking anything (don't have them set up).
Internet connection is fine, no matter how I connect.
I did have an older version of iTunes (the previous version, so it wasn't that old) when the problem began, so I updated to the newest version hoping it would fix it; but it hasn't. I have checked the firewalls per apple community posts. I have checked the network connection. I only just put on an Anti-Virus (and the problem was pre-AV, so it shouldn't be that). I FINALLY figured out how to uninstall iTunes, and then I reinstalled it. The store still won't open, giving me the same message.
A little more research seems to show that the (-50) error is when it times out? But the message appears barely half a second after I click on the iTunes Store icon. It doesn't seem to even try; there isn't enough time to warrant a 'timing out'.
I am at a loss. At this point I am considering taking my computer in and telling them 'fix it, no matter what', but if I can avoid the hassle of being without my one and only computer for at LEAST a week, that would be great.
Does anyone have any ideas?!
Thank you and God bless!
MaryHi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy -
Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
Is anyone else receiving this error message, "We could not complete your iTunes store request. An unknown error occurred (-50)."? Please Help
Try Here > http://support.apple.com/kb/TS1583
And See this Discussion...
https://discussions.apple.com/thread/4204776?start=0&tstart=0 -
I downloaded a HD movie for rental and every time i go to play it i get a error saying we could not complete your Itunes store request. a Unknown error occurred (-42110)
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?
Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy -
I cannot turn on my iTunes Match. When I try to add my computer it just says:
"we could not complete your itunes store request. an unknown error occured (-50)"
and then I press ok and it says:
"We could not complete your iTunes Store request. The network connection could not be established"Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81069) -
i am trying to download one app and here is my result (WHY?) this app is just free for today and i have to sownload it.
"We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later."I restarted the computer and this error message did not return. Anyone else having this issue may want to simply try restarting their computer.
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when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800B0101)." this has been happening for a few weeks ive tried downloading the new version of itunes and checked the firewall settings but it still wont let me upgrade apps??
Thanks jdnjo. Your fix also worked in Windows 8!
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