"Could not complete your request because it is not the right kind of document" Why not?

When I attempt to open a Canon .CR2 image in CS3, I get the following error: "Could not complete your request because it is not the right kind of document" What is the source for this problem?

What camera do you have?
Before you resign yourself to using the free DNG converter, which adds a step to the process each time you want to open raw files, you might want to double check to see if you have installed the latest Camera Raw update, and whether that version actually handles your camera.
Check your version by choosing Help - About Plug-in... - Camera Raw in Photoshop. 4.6 is the latest for Photoshop CS3.
Check the list of supported cameras in the ReadMe file for Camera Raw 4.6 (the latest version that will install with Photoshop CS3) here:
http://www.adobe.com/special/photoshop/camera_raw/Camera_Raw_4.6_ReadMe.pdf
At the root of all this is that every different camera makes a slightly different format .cr2 file, even though they're all named .cr2. If your camera was designed/released after the last update of Camera Raw for CS3 was made (i.e., when PS CS4 was first released), then it will not be supported by that version of Camera Raw. Adobe stops adding new camera support to each version of Photoshop when the next major release goes out. If you find yourself in this situation, then the DNG converter, as Silkrooster has said, is what you'll want to use.
-Noel

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Error: "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
Does anyone have any info as to what the problem may be and how to correct it.
Thanks

Thanks for the response. OK... This is the first day I have been able to get back to the problem.
My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
Again thanks for taking the time to respond to this issue.

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please help

CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras

I keep getting a message saying "Could not complete your request because of a program error"

I keep getting a message saying ( Could not complete your request because of a program error??
Does anyone know what this means or how to fix?

blucoast,
Can you please be more detailed? When are you getting this - what is causing it? Any specific tool or while starting Photoshop itself?
Do you see an error number or error code or a report? Can you post that here?

Effects not working? "Could not complete your request because of a program error?"

Hey guys&gals - I have always had this problem when working in RGB/CYMK modes - can anyone help me with that?
More more importantly, now I am getting in in Grayscale mode as of this morning.
I run Photoshop 6 V 13.1.2 x64 and just updated it this AM.
Effects are crucial for my job, so I need this fixed asap!!
I have tried the ctrl, alt, shift start up to no avail. Restarted, shutdown my PC as well.
Please advise!
Thanks,
blaqgranitelaser

Found the places I was supposed to - now what? Photoshop isn't crashing... doesn't give me any info other than a box saying "Could not complete your request because of a program error." And I have no choice but to click OK. This only happens when I try to use the layer effects in any color mode. Originally it was only in RGB/CMYK but now also happens in Grayscale.
I'm not technologically savvy - I know what programs I use, but that is all.

Can't open file: "Could not complete your request because of a program error"

I have a Photoshop file that suddenly won't open. Last week I upgraded to CS5--the file had been created in CS3 prior to that. When I try to open it, I receive this error message (in CS5): "Could not complete your request because of a program error." I tried to open the same file in CS3; there, the file opens, but as soon as I try to do anything I get the same error message....which, annoyingly, re-appears the second I click "OK," so the only thing I can do in CS3 is force-quit.
I've used Time Machine to retrieve versions of the file that were saved four days ago, seven days, and several weeks ago, and I get the same message every time. Even on versions that were last saved with CS3 (before I installed CS5).
Naturally, this is one of the most important files in my life right now....it's a 300 MB file that contains hundreds of layers and dozens of comps. So the fact that I suddenly can't open it, after shelling out $1200 to upgrade to the latest and greatest Adobe has to offer, is, to say the least, distressing.
Any advice will be appreciated.
Thanks,
TheWocky

First thing I would do is investigate hard drive issues and the health of the OS.

Cannot open files ~ Could not complete your request because of a program error

I can inly open 3 files and then I get this error message ~ Could not complete your request because of a program error
Please help, I am in the middle or a project ...
Thank you,
Linda

There is likely a font on that system that's corrupted or for some reason Photoshop just can't deal with. Fonts are complex things, and it's well known that bad fonts can crash applications.
Ferreting out such a font is normally a matter of removing all but the default fonts, seeing that the problem is corrected, then adding the fonts back in systematically until the offender is isolated. Yes, this can be tedious.
If it's not a font problem, there's a possibility it's a display driver problem. To help diagnose that, go into Edit - Preferences - Performance, disable OpenGL Drawing, then restart Photoshop. If the problem goes away, you'll want to check the web site of the maker of the video card for driver updates. Don't forget to re-enable OpenGL Drawing again after updating the driver.
Good luck.
-Noel

What causes "Could not complete your request because of a program error"?

I am trying to edit some pictures from a recent shoot and every time I try to open one a message pops up saying, " Could not complete your request because of a program error." What does this mean and how do I fix it?

Welcome to this forum!
I’m happy to help but can do a better job if I have more information about your situation.
What version of Photoshop do you have?
What is the make and model of the camera you used for the shoot?
Could you also include a screenshot of your entire screen as the error message pops up? To include a screenshot in your post, click the word “Reply” below the post you’re reading right now and then click the camera picture to embed the image.

Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error". I have uninstalled and re-installed software, It works for a short time then I get that error again when i go to open a file. Thank

@Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error". I have uninstalled and re-installed software, It works for a short time then I get that error again when i go to open a file. Thank you!

Without proper system information and other details like what files you work with nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
Mylenium

CS3 "Could not complete your request because of a program error" message

I am running Photoshop CS3 and I just upgraded to leopard 10.5, the latest version of leopard. My processor is a dual 2.5 ghz powerpc G5 and I have 4.5 GB DDR SDRAM.
Upon opening the program (whether I'm opening a file or just opening the program) I'm getting a "Could not complete your request because of a program error," error message.
After clicking ok, I get infinite dialog boxes and have to force quit the program.
Any known solutions for this?

Yes, I had that happen this morning as well. That message appeared after I opened a psd file, when it asked if I wanted to update text layers. I clicked ok, the file opened (it's layers appeared in the layers palette), and that that program error dialog popped up immediately after. I never could get it to go away, it just kept appearing in succession. Were you trying to open the file over a network?

Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".

this was supplied by Ann Shelbourne.
Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".
These files will often open in Photoshop 7.0.1 or in CS1 but not in CS2.
The trouble may be caused by bad dates in the EXIF data and can originate from an incorrectly-programmed digital camera; or from a scan that was created after after Jan1 of this year (because of a known bug in some scanner software).
If someone runs into the "Could not complete your request because of a program error" problem, and does not have CS1, try opening the Tiff in TextEdit.
The EXIF data is right at the top. Check the EXIF data for bad creation dates and change any incorrect ones there.
Save and close; and then the file will probably open in CS2 without a murmur.

> If iPhoto causes problems why not open the images from the Finder?
I get the error if I open a file from within iPhoto using "OPen in external editor" and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
I get the error if I do "Show file" in iPhoto to see the file in the Finder. Then, if I double-click and it opens in PS, and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
> And with »save it anywhere« You indicate that You use the Save As-command?
Right.

When opening a file in Photoshop CC I get 'Could not complete your request because of a program error.'

I can see this is a generic error message('Could not complete your request because of a program error.') and I have done my best to read through many of the responses.
It occurs on the second, third, or sometimes fourth file that I try to 'Open', however I can still use the 'Open With' command through Finder.
I have tried resetting the preferences as per Julieanne Kost's recommendations, I have reinstalled Photoshop CC 2014, Generator isn't turned on, I don't have any Third-Party plug-ins loaded, I have tried running it in Safe mode, and I have reset my iMac's PRAM.
Photoshop doesn't appear to be writing a PSErrorLog.txt file? (~/Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
I haven't had any other issues.
I am running Photoshop on OS X Yosemite 10.10.2.
Please can you help me?

Does anyone have any other ideas as this is very frustrating.
Thanks,
James

Adobe Photoshop CS6 Extended Could not complete your request because of a program error.

When starting Photoshop CS6 I get this error message, Adobe Photoshop CS6 Extended Could not complete your request because of a program error (-- OK --). This happens on the main screen immediately. Once I click OK the program seems to be alright. But some part of it, that I haven't discovered yet, may not function properly.
I am running Windows7 Professional Service Pack 1 64 bit with Intel i7-4770k CPU and 16 GIG Ram.
This problem just started recently, everything has been fine up till now. I must have done something when trying to defragment the Registry or get rid of temp files.
I have uninstalled Photoshop CS6 and reinstalled it with no effect. I have tried to run Photoshop CS6 32 bit in Safe Mode, but it will not run. It hangs up on Reading Memory.
Is there any kind log file that would tell me what is causing this to occur?
Does anyone know what might cause this?
Thank you in advance for any helpful information.
J. J. Patterson

Did you reset your Preferences and Photoshop tools. Photoshop Preferences are not removed with an un-install and an Install does not install preferences. Preferences are created for a user id when a user ID start Photoshop and there are no preferences for the user ID.

Photoshop CC Error: "Could not complete your request because of a program error"

The Error message "Could not complete your request because of a program error"
popup every time when I open the Photoshop.
Befroe I installed the Blow Up 3 plug-in, everything is fine but now it just bored me so much.
Anyone can help?
Thanks

What have you done for trouble-shooting so far apart from re-installing?
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
Can you reproduce the issue?
Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
http://forums.adobe.com/docs/DOC-2325

Photoshop CC: When I'm trying to draw a rectangle I can't fill it or create a stoke because there is a message telling me; "Could not complete your request because of a program error. What can I do?

Photoshop CC: When I'm trying to draw a rectangle I can't fill it or create a stoke because there is a message telling me; "Could not complete your request because of a program error. What can I do?

It is a mute point now. PSE12 finally failed to the point it locked up the MAC. I had to restore the MAC OS from backup to a point before the PSE12 update.
The MAC now operates correctly and so does PSE12. I don't think I'll be updating PSE any time soon.

"Could not complete your request because it is not the right kind of document" Why not?

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