Could not open key error installing itunes

I get this requester saying that a registry key can not be accessed when trying to install itunes/quicktime. Just got a nano and am trying to load the app to load music.
See this link foe the requester...
http://www.edward-ramos.net/images/itunesError.jpg
I have tried, several times, to uninstall useing the procedure outlined in the support section but no luck. I am installing with Admin account and also tried with a different named account with admin access.
pc   Windows XP Pro  

even though you're not getting a 1406 or 1402 error message number with this, try the techniques from this page:
Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows

Similar Messages

  • I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any

    I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any tips on how to solve this problem?

    If doesn't work try use the instructions below BUT in BOTH folders, first in SourceList and after in the Media.
    Start>Run put regedit and press Ok.
    1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
    2. Right click in Media folder, select Permissions from the menu.
    3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
    4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
    5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
    6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
    7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"

  • Cant install itunes 10.5 keep getting Apple Aplication Support - could not open key error

    I ve been getting this message over and over:
    Apple Application Support
    Could not open key:
    UNKNOWN\Components\DA42B......................
    Verify that you have sufficient access to that key, or contact your support personnel
    I have uninstalled all Apple soft and tryed to reinstall itunes 10.5, but there is no help. I run win 7 64 on toshiba notebook

    Open regedit using "run as administrator".
    Go to the registry key:
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstallerUserDataS-1-5-1 8Components
    ...and selected the folder DA42BC89BF25F5BD0AF18C3B9B1A1EE8
    (there are three folders with very similar names A,B & C you want the first one)
    Right click & choose Permissions
    Click Advanced, and then the Owner tab
    Type  (not administrators) in current owners field and check the box to replace the owner on subcontainer and volumes
    Apply settings and then click Permissions tab. Once again, add  (not administrators) to the list of permission entries, then click edit and check all permission boxes. Also click the 2 bottom boxes concerning the inheritable permissions.
    [Note: In my case I was a member of administrators and administrators was already set in all of the above settings - I've no idea why it needed to be set to my user rather than the administrator group, anyway it solved the problem for me]
    Click OK
    Now back on the main permissions tab, add  in the user name window and then check full control and read checkboxes. Click OK.
    On the menu bar click file > exit
    But if u have the message pop up more then once then just make the permissions for the entier S-1-5-18Components folder

  • Acrobat Pro won't install: Error 1402: Could not open key on install attempt

    I've been stuck in install hell for the past week. Here's my issue: I have Adobe Creative Suite 3 Design Premium and want to install it on a PC running MS Vista, but when I attempt an install, I cannot install Adobe Acrobat 8.
    Reading the event viewer, I get the following type error:
    Product: Adobe Acrobat 8 Professional -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{8AD0743E-113B-4E26-BA21-1E9A71098F41}\InprocSe rver32. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
    Here's the problem: I'm basically playing whack-a-mole. Each time I go into regedit to change the registry permission for the named folder and attempt to install again, I get a new error saying that the Adobe install software could not open some other key. Each install attempt takes 15-20 min, and I must have done this 20+ times over the past week.
    I've done all the obvious things like uninstalling everything Adobe (including my browsers Flash plug-in), running the CS3Clean software, running Vista in selective start-up, running setup as an administrator, barking at the moon, ect.
    All the affected permission issues some to reside in the CLSID folder, but there is no way for me to set the permissions there and have them apply to all the subfolders without getting some sort of "whatever, we do what we want" error.
    I'm at my wits end here. I've posted this to the Adobe customer support page, and four days after the supposed 25 hour turn-around, I still have yet to hear from Adobe. Any help would certainly be appreciated.

    i suggest a best way to solve this maan,
    follow this,
    create a new administrator user on your xp,
    log off current user n log on to new admin user,
    install yr program,
    and
    log off this admin user n log on to previous user,
    n continue to use yr installed program
    tahts it
    wave
    cihan

  • Could not open key error

    I am having a problem installing iTunes 7. I get to the final stages of the upgrade then I get an error message that says
    "Could not open key:
    HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel."
    This is a home computer with no network. We have 3 users set up on XP.
    Please help, we have been trying to upgrade for 3 days!!!

    even though you're not getting a 1406 or 1402 error message number with this, try the techniques from this page:
    Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows

  • Could Not Open Key Error over and over and over

    Error Message- "Could Not Open Key HKEYLOCALMACHINE\SOFTWARE\CLASSES\QuickTimePlayerLib.QuickTimePlayerApp\CLSID"
    Just got a new IPOD for Xmas but can't install Itunes. I think the problem is Quicktime. I have been searching in this discussion for people with the same problem and I have tried everything. I tried giving myself access in the registry editor but it won't let me. It says "Cannot save permission changes.......Access is denied." I tried deleting all the Quicktime files but it says "cannot delete files.....error while deleting." I have even tried the response to the 1400's error messages but nothing works. Also installing Quicktime by itself, same thing. Same error message over and over. Please help!!!!
    Compaq PC   Windows XP  

    oh my god please help!!

  • I am trying to download iTunes on to my laptap but I keep getting a "Could not open key: UNKNOWN\Components\ with a bunch of numbers and letters following.  I have uninstalled all the iTunes programs. I changed the Regedit but I still get the error?

    I am trying to download iTunes to my laptop but I keep getting this "Could not open key: UNKNOWN\Components\ followed by a bunch of numbers and letters.  I have unistalled iTunes and all the other apple componants.  I also used followed this http://discussions.apple.com/docs/DOC-3581. But I am still getting the same "Could not open key:" error and it tells me that iTunes could not download.

    On occasion, when changing ownership or permissions has no effect on the UNKNOWN\Components\ error, the fixit from the following Microsoft document sometimes works:
    Fix problems with programs that can't be installed or uninstalled

  • ITunes fails to update - 'Could not open key...'

    I am having trouble installing the latest iTunes update bith through Apple Update and by trying manually.
    I get a 'could not open key' error followed by 'UNKNOWN/components/.......'
    Quicktime updates fine but Safari 5, iTunes and iCloud Control Panel all failed with the same message.
    I am completely stuck.

    Let's try the following user tip with that one:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • ITunes will not install, I get an error message: Could not open key:HKEY_LOCAL_MACHINE_software_classes_CLSID

    I tried to reinstall iTunes 10.5 on an older PC using Windows XP. iTunes will not install. Tthis is the full error message. Could not open key: HKEY_LOCAL_MACHINE\software\classes\CLSID\{063D34A4-BF84-488D-B699-E8CA04DDE}
    Please Help

    I was able to solve this problem using the utility explained in this post:
    http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
    Thanks!
    Dell Windows XP

  • Unable to install itunes Win 7, 64 bit. Error: " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel.

    Hi,
    I'm not able to install itunes in my Win 7 , 64 bit. getting the below mentioned error.. any help would be greatly appriecated.
    " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel."

    NCPlater to all haveing the error:  ***I HAVE THE ANSWER***
    iTunes
    Could not open key:
    UNKNOWN\Components\DA42BC83BF25F5BDOAF18C3B9B1A1EE8\3e43b73803c7c394f8a6b 2f0402e19c2. Verify that you have
    sufficient access to that key. or contact your support personnel.
    After following instructions for three different solutions that did NOT work; I found the solution that did work
    on the support site for Syamntec.
    Readers - Please, you must be VERY familiar with pc jargon and windows vernacular to accomplish the reset
    of ALL the permissions in your registry.
    Follow the ditrections below and pay attention to the notes for those running 64bit Win7.
    Step one, back up the registry.
    Step two, go to the MS KB: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf -ed6985e3927b&displaylang=en and download the file that installs subinacl. It is an MSI file, and will do a quick install of a few Microsoft files.  Hint: Look in the folder listed below, "subinacle.exe" may already be there.
    Step three, create a batch file (subinacle.bat) with the following commands:  (Use Notepad - copy & paste, not the red stuff)
    cd /d "Program Files\Windows Resource Kits\Tools" (only for 32bit/x86 machines)
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
    subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
    secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
    For 64bit machines substitute for first line of bat file:
                        cd /d "c:\program files (x86)\windows resource kits\tools"
    Step four, run the batch file. Let it run until the Command Prompt screen closes, may take 30 minutes or more.
    Step five, reboot the machine and run the install again.
    Ladies and Gentlemen; this worked for me and allowed immediate installation of two application packages I had been trying for three months!  (Including ITunes 10.5)

  • Error message: "Could not open key..." trying to install iTunes 7.6.1.9

    I'm trying to install iTunes and keep receiving error msg: "Could not open key: HKEYLOCALMACHINES\Software\Classes\.cdda\OpenWithProgIds. Verify that you have sufficient access to that key, or contact your support personnel."
    I have tried to un-install and re-install to no avail. Please help! I have i-Tune gift cards that are rendendered worthless at this point.

    Are you logged on as a Windows administrator?

  • Hi i can not install itune. There are the error show " Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C.

    Hi,
    i can not install itune. There are the error show
    " Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C. Verify that you have sufficient access to that key. or contact your support personal.
    I have tried some soution from the similar case to uninstall itune and also related components already but finally the probelm still occured.
    Please you help to suggest me what can i do?  I need to restore my back up data to the new iphone as the previous one got stolen.
    BR,
    Sirorath A.

    Try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • HELP ME!!!! itunes wont open, error says could not open key......

    I attempted to update itunes to the newest upgrade, and the upgrade was unsucceful, and now this error comes up everytime i try to open itunes (it wont open at all). the error says
    Could not open key:
    HKEYLOCALMACHINE\Software\Classes\.wav\OpenWithList\iTunes.exe.
    Verify that you have sufficent access to that key, or contact your support personnel.
    This makes no sense since this is on my home PC

    hmmm. okay, if you're currently just getting the "itunes has encountered an error ..." let's try the following technique.
    preliminaries
    download and save a fresh copy of the itunes 6.0.1.3 installer to your hard drive. (eventually we're going to run the install from there rather than online.)
    iTunes 6.0.1.3 Installer
    switch off any antivirus and antispyware applications prior to any uninstalls, installs or repair installs.
    uninstall
    use the complete uninstall instructions given in the following document to remove your existing itunes and quicktime:
    Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
    ... and if you run into problems on the uninstall, try using the Installer Cleanup utility:
    Description of the Windows Installer CleanUp Utility
    reboot after uninstalling.
    reinstall
    remember to switch off your antivirus and antispyware.
    reinstall itunes using the 6.0.1.3 installer you downloaded previously.
    if you get the "itunes has encountered a problem ..." error message again after that install, first check to see if your Quicktime will launch. if you get an error message when you try to launch quicktime, try using the following technique:
    iTunes 6 for Windows unexpectedly quits when opened
    keep us posted on your progress.
    love, b

  • Win 8.1 Pro, iTunes install fails with "could not open key"

    Have tried complete uninstall as required by "Remove and reinstall" Did not work.

    Okay ... although you've got a Windows 8 (rather than a 7 or a Vista), let's try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • ITunes 10.6 Error-Could not open key UNKOWN/Components...

    Hi guys, I've been trying to install iTunes 10.6 on Windows 7 64bit, and keep getting this error.."Could not open key: UNKNOWN/Components/EC902C4A3C46DD11393FC916558D5939/21DFF8FCB206D224FAD115B114E 16723. Verify that you have sufficient access to that key, or contact your support personell." I really don't know what to do, I've tried a lot such as making sure it's uninstalled, using Windows Installer Clean up to remove Bounjour, Quicktime and iTunes. I've also tried running the installer in Administrator. I would really appreciate it if somebody could help me! Thanks!

    Hmmmm.
    Just in case, let's try the Fixit from the following document:
    Fix problems with programs that can't be installed or uninstalled
    (One of the things it does is check on installation patch registration ... which is associated with a related set of registry keys. I'm not sure how they're implementing the patch registration tool in the automated Fixit, but ... fingers crossed ... it might also be of some help with the \Components\ keys we're having grief with here.)

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