Crashed Hard Disk! What is the Hard Drive Data Recovery Service, & why wasn't it offered?

I thought I had purchased the best extended warranty available. Apparently the 3-year warranty I bought didn't include the Hard Drive Recovery Service. I can't help but wonder why it wasn't mentioned when I bought the extended warranty. Now I have a trashed HD, and am looking at where I go from here. I was told I should send the drive back to Toshiba... the manufacturer... for the most secure data recovery. WHAT NOW? who can steer me toward the best solution. Of course, I don't have unlimited funds... and someone said it would probably cost $500 to $1000 to recover the info on my HD. Arrgggh. Help.
This is a TouchSmart Tx2 laptop... not even a year old. Under original warranty and has the 3-year extended warranty.

I will check out your link...http://lowcostrecovery.com/pricing.html
Do you know anything about carbonite? Perhaps had I gotten that service, I wouldn't be in this position. I do back up a lot, when I'm at home. However, we have been traveling for a coupe of months... and I'm a photographer. Poof. photos. Important ones! The tech who looked at my drive after putting it in an enclosure said he didn't "see" any files on it. He said he HOPED I could get them recovered. Gave me a sick feeling, as he didn't seem very hopeful that even data recovery would work.
Thanks for your replies.

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Does OS X throttle hard disk performance on the boot drive?

Does OS X throttle hard disk performance on the boot drive?
I was upgrading my boot drive on a Mac Pro (1,1) from the original Seagate 7200.9 250gb drive to a new Western Digital Caviar Black model 1tb drive.
What surprised me was that disk benchmarking tools (both AJ System Test and Xbench) showed that the new drive had a 30% decrease in speed tests (primarily writes) when actually serving as the boot drive. Put back in the original drive, and while not as extreme as the new drive, it also shows slower write speeds while serving as the boot drive vs serving as an extra internal drive.
In Xbench, the writes are both sequential and random unchached writes, AJ System test is less descriptive, but the write speeds on the new drive are painfully slow to watch.
Hardware-wise, I'd think this new WD
Is there something in the OS that impacts this? Is it something that can be tuned or tweaked? I feel like I'm not getting the most bang for my buck on the new drive (or the old for that matter).
That said, the new drive reads more than twice as fast as the old, and I can feel the difference significantly on boot up (login screen appears faster) and all my startup items load up much faster after logging in.

R C-R wrote:
Keep in mind that benchmarks don't really mean much unless test conditions are the same for each test. Benchmark each drive used as the boot drive & you get a relative comparison of their performance as a boot drive.
Which was really all I was after in the first place, and more as a curiosity than anything else, but it was just too unreal to see the drive lose half its read/write speed just because it was the boot drive. I'd expect, and accept, some relative drop in performance, but there seems like there was something wrong.
My problem gets stranger at this point. I was about to give up on using this drive, it was actually painfully slow to use and I'd gone back to my original drive. I thought I'd give it one more chance as part of some external drive enclosure stuff I was doing.
I put the drive back in Bay 1 on my Mac Pro, and it took forever to boot up, and when I ran benchmarks on it, they were only 5-10% of what I'd seen as a scratch drive, yes, that's 5% total. I actually got a score of 5.04 on Xbench. As a scratch drive, the thing gets in the 90's, and as boot drive it was getting 40s to 50s.
Anyways, after avoiding temptation to throw the thing against the wall, I tried putting it into an eSATA external dock, and booted from it. I am typing this from that boot session right now. The system booted up lightening fast, and benchmarks in Xbench are comparable to when it's a scratch drive, and AJA System Test just showed read/write speeds of 98 MB/s. This is what I would expect.
So now my issue appears to be that my Mac Pro, for some reason, is throttling, make that strangling, this particular hard drive when it is placed in Bay 1 and used as a boot drive. Some kind of hardware issue on the internal SATA bus? Incompatibility with this drive and Mac Pros? It's gonna take some more research or testing I guess.
Very frustrating. Reminiscent of my days with Beige Boxes running WindowsXP; certainly not the "it just works" experience I've grown to love since switching a few years ago.
I'll post back when I find out more.
Thanks again for the followup, and interestingly, I didn't get an email notification of an update to the thread. Odd.

Hi, I have a hard disk failure so to recover my data I am using disk utility to restore the data on an external drive while booting from a second external hard drive. When I perform the operation it gives me an input/output error and stops. Any tips?

Hi, I have a hard disk failure so to recover my data I am using disk utility to restore the data on an external drive while booting from a second external hard drive. When I perform the operation and after having selected both my destination and source drives, the operation begins but soon fails due to input/output error. If I try to create an image of the drive it gives me the same error message. Any help would be much appreciated.

Disk Utility only creates a image of the drive, so it's no help getting exactly what you want, which is your files. If the file structure is messed up or the drive is failing then it's no help.
If you have a external boot drive and you can't access the internal non-booting drive though the typical Finder and windows to transfer your files via drag and drop methods, then you need to install Data Rescue on the external boot drive and it will do as best as it can to recover your files. (works on non-encrypted/non-Filevaulted drives only)
.Create a data recovery/undelete external boot drive
Are you sure you have hard drive failure, or that OS X isn't merely not booting?
Because if the drive is working physically, then there is a host of fixes
..Step by Step to fix your Mac
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/

I need to transfer all photos to an external hard drive. Many photos have been moved around or deleted from computer hard drive, but still have a very full hard disk. Are the photos with questionmarks in Lightroom still taking up hard disk space? I'm so l

Hi folks,
My hard disk is full. I already moved lots of photos from other folders on the hard disk to other external hard drives, so there are a lot of question marks in Lightroom. So, are those photos still taking up room on the computer hard disk? I want to move everything I have in Lightroom off of the computer to another external hard drive, in hopes that will free up space. I watched a tutorial, and read some things about it, but I need simple instructions please.

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

Can someone please help me re-install my Creative Design 5.5 on my Mac? My MacBook Pro recently crashed and had to have the hard drive replaced. The back up from Time Machine is not reinstalling the program. Since I have the download paid, and codes, I

Can someone please help me re-install my Creative Design 5.5 on my Mac? My MacBook Pro recently crashed and had to have the hard drive replaced. The back up from Time Machine is not reinstalling the program. Since I have the download paid, and codes, I need direction on how to reinstall -- HELP?

Hi bodegakc,
If you have the serial number then please use the below mentioned link to download the product you are looking for .
CS5.5
Also before installing Please go to Applications-->Utilities--> Adobe installers and if there is any uninstaller for CS5.5 , you can remove it and do a fresh install.
You can also use creative cloud cleaner tool before installing.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Thanks
Nikhil Gupta

I have a early 2008 Macbook Pro, need to up grade the hard drive so that I can add a windows environment what is the largest drive that I can put in this computer? Is the storage size the constraint or the physical size of the drive? Or a combination?

I have a early 2008 Macbook Pro, need to up grade the hard drive so that I can add a windows environment what is the largest drive that I can put in this computer? Is the storage size the constraint or the physical size of the drive? Or a combination?

The largest capacity HDD that you can install is the HGST 1.5 TB HDD:
http://eshop.macsales.com/item/HGST/0J28001/
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Ciao.
Message was edited by: OGELTHORPE

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to d

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to do this. THe share screen says you are limited to 5 ??

No backup is not good.
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I recently brought a HD PVR, i put in the disk to install the hard drive and it said " This program doesn't support DOS Mode! how do i get out of DOS Mode?? Please Help

I recently brought a HD PVR, i put in the disk to install the hard drive and it said " This program doesn't support DOS Mode! how do i get out of DOS Mode?? Please Help

What exactly are you trying to do? PVRs are for recording from TV not computers.
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My mac can't find the volume" Data" on Time Capsule. Also Ican't find with the disk utility program the hard disk in the Time Capule; so I can't format the disk again. What can I do?

My Mac can't find the volume " Data" on Time Capsule, Also I can't find with the disk-utility program the hard disk in the Time Capusule.
So I can't format the disk in the Time Capsule
Deconnevt and then connecting the power tp the Time Capsule gives also no solution.
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Joe

I listed the commands.. that is how you manually mount the disk.. follow exactly the commands I gave you.
In finder use top menu, go, connect to server.
Type in the following.
AFP://TCname or AFP://TCIpaddress (obviously you replace with the actual name or the actual IP address).
If that fails..
try
SMB://TCname
Here is the screenshot.
tardis4 being the name of my TC.
It should then ask you for your credentials.
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My mobile Was stolen and i erase the data through app find my iphone but I want to Destroy the hard disk What shall i do ?

Dear Sir,
i bought iphone 6 plus 2 months ago from Apple store in UK.
And it Was stolen 5 days ago in Paris and I erase the data through ( app find my iphone ).
but I want to Destroy the hard disk What shall i do ?
Please i need your help.
Best regards
Alaa Baeshen

Dear sir,
DO you have any idea how to get delivery report for the sent messages ?
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Disk utility tells me to start my computer with my osx disk, then repair the hard drive , help???

disk utility tells me to start my computer with my osx disk, then repair the hard drive , help???

Hi prkrgrp,
I'm sorry, I'm a bit unclear on the exact nature of your question. If you are having issues starting up from your original Install Disk and running Disk Utility to repair your hard drive, you may find the information and steps outlined in the following articles helpful:
Using Disk Utility to verify or repair disks - Apple Support
Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
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I have transfered all my library on an external hard disk and lost the itunes library files.

I transfered all my library on an external hard disk and lost the itunes library files. Itunes created new ones but I lost all the playlists.
How can I copy the playlists presents on the Iphone directly on Itunes ?
If I want to syncronise now, I lost all playlists datas.

Hi,
I did the same XP to Windows 7 upgrade about 18 months ago. I decided to keep iTunes permanently on the external drive than the c drive to save c: drive space.
ITunes database has pointers to MP3 files located in Artist's directories. If you want to use a different location than the default C:\ drive for iTunes, then you need to recreate the Itunes database by deleting all songs in iTunes, then change the default location for iTunes files to your external drive. Then import the MP3 files from the external drive into the empty iTunes database through the iTunes import facility.
If you screw up the timing of the import and find you have multiple iTunes directories (instead of just the default location), then iTunes has a new feature to consolidate all iTunes MP3 files back into the central default location. In iTunes, FILE, LIBRARY, ORGANIZE LIBRARY, then CONSOLIDATE FILES.
To change the default directory for MP3 files, in Tunes go to EDIT, PREFERENCES, ADVANCED and then CHANGE the location to where you want the Itunes MP3 files to be located (including the iTunes subdirectory under which all the artist directories are held. Mine are on the F: drive or whatever your computer states is your drive assignment for the external drive.
Note iTunes 10.5 has many problems that Apple hopefully are working on....we seem to have gone backwards on working components in this iCloud based release. So maybe keep on using old computer until 10.6 is released.
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Steve Mc (Sydney AUSTRALIA)

I cannot and never have been, able to open a file that has been previously saved to hard disk by choosing the print to file option in the print dialogue box

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If you use print to file then you get a file that is meant to be send to a printer and that file has all kind of formatting code for that specific printer.
Opening such a file in Firefox or a text editor can only work if you use a text only printer to print the file to, so make sure that such a printer is installed and selected.

Hard disk space on your main drive to run system 10.6.8?

How much hard disk space on your main drive of a MacPro do you need to run system 10.6.8?
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You need more like 50% free on the system.
you need or want 24-48GB RAM for CS6
You want to insure you do not use the boot drive for scratch which CS6 will and will use a lot and hurt performance
Having a couple SSDs on PCIe Sonnet Tempo Pro SSD $300 is a great place for L4/5 catalogue/library, or separate set for CS6 scratch
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Creating a Master virtual hard disk and using the same for all other VM's

Hi,
We would like to create a master virtual hard disk and use the same for all other VM's. Can we do that ?
my requirements :
1) create 10 VM's
2) first create a master virtual hard disk with win OS and use the same to create the 10 VM's.
3) After creating the VM's change the HDD size.
              -- if i have created master virtual disk with 500GB , and use the same for creating a virtual machine. can we change the HDD size to 1TB ?
After creating the VM's ,i will change the system names and activate the windows accordingly.
Will there be any implications ,if we can/will do like this.
Thanks.

Hi Suren424,
I think Using Differencing Disks may cover your needs .
Please refer to following setps:
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For details please refer to follwing link:
http://social.technet.microsoft.com/wiki/contents/articles/1393.hyper-v-virtual-machine-vm-parent-child-configuration-using-differencing-disks.aspx
Hope this helps
Best Regards
Elton Ji
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Crashed Hard Disk! What is the Hard Drive Data Recovery Service, & why wasn't it offered?

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