Crashes with Snow Leopard when opening TIFF files.

There seems to be a general problem with opening certain TIFF files in 10.6.1. Preview, Quicklook, even Get Info in the Finder cause app crashes (and Finder restarts). It seems to affect almost all apps (but not, interestingly, Photoshop CS3). It only happens with certain TIFF files, but totally consistently. It happens whether or not 3rd party apps are running. To reproduce, open such a file in Preview, or use Quicklook, or Get Info in the Finder.

I have a RIP on a PC creating 1-bit TIFF files. They open just fine in Photoshop or other 3rd party programs. However when I try and open them in preview they immediately crash the program. Now I have also noticed that when I select the item and try to get info (to change the default program to open with) the FINDER crashes too!
Getting info on a file can actually crash the Finder? C'mon Apple gimme a break here... a 1-bit TIFF should be no problem.

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    I just updated my OS on a 2 x 3 GHz Duel-Core Intel Xeon Mac from 10.5 to Snow Leopard 10.6.4 and installed Logic Studio 9.1.1 but it crashes on launch. I had a similar problem with Digital Performer crashing and traced that to a Plug in (Motu Ethno Instruments 1)that wasn't compatible with Snow Leopard. I moved the Ethno Instruments related files from the Plug-ins folders. This fixed DP, but Logic still won't launch. I suspect that it is plug-in related but don't know what to try next. I am running the following plug-ins: Vienna Ensemble/Instruments, Kontakt 3, MachFive 2, Play (Storm Drum, Voices of Passion, Symphonic Choirs with Word Builder, Waves Plug-ins. Any ideas???

    Here is the error message:
    Process: Logic Pro [317]
    Path: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
    Identifier: com.apple.logic.pro
    Version: 9.1.1 (1697.53)
    Build Info: Logic-16975300~1
    Code Type: X86 (Native)
    Parent Process: launchd [98]
    Date/Time: 2010-08-31 12:28:34.149 -0400
    OS Version: Mac OS X 10.6.4 (10F569)
    Report Version: 6
    Interval Since Last Report: 5024 sec
    Crashes Since Last Report: 4
    Per-App Interval Since Last Report: 46 sec
    Per-App Crashes Since Last Report: 4
    Anonymous UUID: 2693A091-8D8B-4932-BBFC-58233DE9DAEE
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000010
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.prokit 0x00ffb92a -[NSProProgressIndicator _reconfigureAnimationState:] + 387
    1 com.apple.AppKit 0x95b4c6ae -[NSProgressIndicator _setWindow:] + 120
    2 com.apple.AppKit 0x95ac57d1 __NSViewRecursionHelper + 40
    3 com.apple.CoreFoundation 0x940c0ff0 CFArrayApplyFunction + 224
    4 com.apple.AppKit 0x95a7610d -[NSView _setWindow:] + 1934
    5 com.apple.AppKit 0x95a7ee36 -[NSView addSubview:] + 411
    6 com.apple.AppKit 0x95aa93d7 -[NSFrameView addSubview:] + 60
    7 com.apple.AppKit 0x95a7e275 -[NSWindow setContentView:] + 283
    8 com.apple.AppKit 0x95af1c9e -[NSWindowTemplate nibInstantiate] + 972
    9 com.apple.prokit 0x0102d51f -[NSProWindowTemplate nibInstantiate] + 51
    10 com.apple.AppKit 0x95a62d5d -[NSIBObjectData instantiateObject:] + 253
    11 com.apple.AppKit 0x95a62062 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
    12 com.apple.AppKit 0x95a60508 loadNib + 257
    13 com.apple.AppKit 0x95a5fb5b +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
    14 com.apple.AppKit 0x95a5f811 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
    15 com.apple.AppKit 0x95aef4c3 -[NSWindowController loadWindow] + 223
    16 com.apple.AppKit 0x95a8628e -[NSWindowController window] + 89
    17 ...sic.apps.MAAudioUnitSupport 0x00eaddcb ArchitectureIndexToID + 19627
    18 ...sic.apps.MAAudioUnitSupport 0x00eb072f ArchitectureIndexToID + 30223
    19 com.apple.logic.pro 0x00749f9f std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 7400943
    20 com.apple.logic.pro 0x00749988 std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 7399384
    21 com.apple.logic.pro 0x005b9f81 std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 5762513
    22 ...le.music.apps.MAAudioEngine 0x02c004f4 MD::Init(int, bool) + 4676
    23 ...le.music.apps.MAAudioEngine 0x02c097b2 GetCurrentCoreAudioDeviceNameFromUserDefaults(signed char) + 11138
    24 com.apple.logic.pro 0x000bc32d std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 528765
    25 com.apple.logic.pro 0x000bdf5e std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 535982
    26 com.apple.logic.pro 0x00406095 std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 3976933
    27 com.apple.logic.pro 0x001e87ee std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 1758782
    28 com.apple.logic.pro 0x001ec3bb std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 1774091
    29 com.apple.logic.pro 0x00632893 std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 6256355
    30 com.apple.Foundation 0x967841c3 nsnotecallback + 176
    31 com.apple.CoreFoundation 0x940e73c3 __CFXNotificationPost + 947
    32 com.apple.CoreFoundation 0x940e6dca _CFXNotificationPostNotification + 186
    33 com.apple.Foundation 0x96779090 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
    34 com.apple.Foundation 0x9678646d -[NSNotificationCenter postNotificationName:object:] + 56
    35 com.apple.AppKit 0x95ad270a -[NSApplication _postDidFinishNotification] + 125
    36 com.apple.AppKit 0x95ad261a -[NSApplication _sendFinishLaunchingNotification] + 74
    37 com.apple.AppKit 0x95c296a9 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
    38 com.apple.AppKit 0x95c292c9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
    39 com.apple.Foundation 0x967b9400 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
    40 com.apple.Foundation 0x967b91c4 _NSAppleEventManagerGenericHandler + 228
    41 com.apple.AE 0x90b7bf58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
    42 com.apple.AE 0x90b7be57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
    43 com.apple.AE 0x90b7bd61 aeProcessAppleEvent + 197
    44 com.apple.HIToolbox 0x943a0323 AEProcessAppleEvent + 50
    45 com.apple.AppKit 0x95aa2cc6 _DPSNextEvent + 1420
    46 com.apple.AppKit 0x95aa22ca -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    47 com.apple.AppKit 0x95a6455b -[NSApplication run] + 821
    48 com.apple.prokit 0x00fcb14c NSProApplicationMain + 325
    49 com.apple.logic.pro 0x0002aa55 DummyConnection::DummyConnection() + 193
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x95877942 kevent + 10
    1 libSystem.B.dylib 0x9587805c dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x95877519 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x958772be dispatch_workerthread2 + 240
    4 libSystem.B.dylib 0x95876d41 pthreadwqthread + 390
    5 libSystem.B.dylib 0x95876b86 start_wqthread + 30
    Thread 2:
    0 libSystem.B.dylib 0x958769d2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x95876f68 pthreadwqthread + 941
    2 libSystem.B.dylib 0x95876b86 start_wqthread + 30
    Thread 3:
    0 libSystem.B.dylib 0x95870086 select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x9410880d __CFSocketManager + 1085
    2 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    3 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x9587f066 _semwaitsignal + 10
    1 libSystem.B.dylib 0x9587ed22 pthread_condwait + 1191
    2 libSystem.B.dylib 0x958809b8 pthreadcondwait$UNIX2003 + 73
    3 com.apple.music.apps.MAFiles 0x02b33328 ResolveFile + 54808
    4 com.apple.music.apps.MAFiles 0x02b333f1 ResolveFile + 55009
    5 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    6 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x9587f066 _semwaitsignal + 10
    1 libSystem.B.dylib 0x9587ed22 pthread_condwait + 1191
    2 libSystem.B.dylib 0x958809b8 pthreadcondwait$UNIX2003 + 73
    3 com.apple.music.apps.MAFiles 0x02b33328 ResolveFile + 54808
    4 com.apple.music.apps.MAFiles 0x02b333f1 ResolveFile + 55009
    5 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    6 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x958769d2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x95876f68 pthreadwqthread + 941
    2 libSystem.B.dylib 0x95876b86 start_wqthread + 30
    Thread 7:
    0 libSystem.B.dylib 0x9585115a semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x9587eca5 pthread_condwait + 1066
    2 libSystem.B.dylib 0x958ad848 pthreadcond_timedwait_relativenp + 47
    3 com.apple.audio.CoreAudio 0x918c2805 CAGuard::WaitFor(unsigned long long) + 219
    4 com.apple.audio.CoreAudio 0x918c5837 CAGuard::WaitUntil(unsigned long long) + 289
    5 com.apple.audio.CoreAudio 0x918c3134 HP_IOThread::WorkLoop() + 1892
    6 com.apple.audio.CoreAudio 0x918c29cb HPIOThread::ThreadEntry(HPIOThread*) + 17
    7 com.apple.audio.CoreAudio 0x918c28e2 CAPThread::Entry(CAPThread*) + 140
    8 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    9 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x9585120e machwaituntil + 10
    1 ...ple.CoreServices.CarbonCore 0x91d64a18 MPDelayUntil + 43
    2 ...ple.CoreServices.CarbonCore 0x91d7443e Delay + 107
    3 ...opellerheads.rewire.library 0x490197e8 RWPUnregisterDeviceImp + 21574
    4 ...opellerheads.rewire.library 0x49034a5c RWPUnregisterDeviceImp + 132794
    5 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    6 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 9:
    0 libSystem.B.dylib 0x9587f066 _semwaitsignal + 10
    1 libSystem.B.dylib 0x9587ee11 pthread_condwait + 1430
    2 libSystem.B.dylib 0x958809b8 pthreadcondwait$UNIX2003 + 73
    3 ...le.music.apps.MAAudioEngine 0x02bef53c MD::CallProcessThread1(void*) + 108
    4 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    5 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 10:
    0 libSystem.B.dylib 0x9587f066 _semwaitsignal + 10
    1 libSystem.B.dylib 0x9587ee11 pthread_condwait + 1430
    2 libSystem.B.dylib 0x958809b8 pthreadcondwait$UNIX2003 + 73
    3 ...le.music.apps.MAAudioEngine 0x02bef2ec MD::CallProcessThread2(void*) + 108
    4 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    5 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 11:
    0 libSystem.B.dylib 0x9587f066 _semwaitsignal + 10
    1 libSystem.B.dylib 0x9587ee11 pthread_condwait + 1430
    2 libSystem.B.dylib 0x958809b8 pthreadcondwait$UNIX2003 + 73
    3 ...le.music.apps.MAAudioEngine 0x02bef09c MD::CallProcessThread3(void*) + 108
    4 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    5 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 12:
    0 libSystem.B.dylib 0x9587f066 _semwaitsignal + 10
    1 libSystem.B.dylib 0x9587ee11 pthread_condwait + 1430
    2 libSystem.B.dylib 0x958809b8 pthreadcondwait$UNIX2003 + 73
    3 ...le.music.apps.MAAudioEngine 0x02bee75c MD::CallProcessThread7(void*) + 108
    4 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    5 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 13:
    0 libSystem.B.dylib 0x958769d2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x95876f68 pthreadwqthread + 941
    2 libSystem.B.dylib 0x95876b86 start_wqthread + 30
    Thread 14:
    0 libSystem.B.dylib 0x9587f066 _semwaitsignal + 10
    1 libSystem.B.dylib 0x958aac64 nanosleep$UNIX2003 + 188
    2 libSystem.B.dylib 0x958aaba2 usleep$UNIX2003 + 61
    3 com.apple.AppKit 0x95c0c1a1 -[NSUIHeartBeat _heartBeatThread:] + 2039
    4 com.apple.Foundation 0x967848d4 -[NSThread main] + 45
    5 com.apple.Foundation 0x96784884 _NSThread__main_ + 1499
    6 libSystem.B.dylib 0x9587e81d pthreadstart + 345
    7 libSystem.B.dylib 0x9587e6a2 thread_start + 34
    Thread 15:
    0 libSystem.B.dylib 0x958769d2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x95876f68 pthreadwqthread + 941
    2 libSystem.B.dylib 0x95876b86 start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x00ffb7cc ecx: 0x0303a2e0 edx: 0x00000001
    edi: 0x00000001 esi: 0x4a0e9700 ebp: 0xbfffe048 esp: 0xbfffe010
    ss: 0x0000001f efl: 0x00010202 eip: 0x00ffb92a cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00000010
    Binary Images:
    0x1000 - 0xbf3ff3 com.apple.logic.pro 9.1.1 (1697.53) <2E2E06FB-4B6E-D89E-7DAA-25DBE31B0950> /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
    0xea0000 - 0xed3fe7 com.apple.music.apps.MAAudioUnitSupport 9.1.1 (231.34) <AB1A5E35-BC1F-1716-AAA9-68745FDA266E> /Applications/Logic Pro.app/Contents/Frameworks/
    MAAudioUnitSupport.framework/Versions/A/MAAudioUnitSupport
    0xee8000 - 0xf19ffb +MAAssetSharing 250.10.0 (compatibility 1.0.0) <7D0FE79E-7D92-1756-C27B-5D547252F9A8> /Applications/Logic Pro.app/Contents/Frameworks/
    MAAssetSharing.framework/Versions/A/MAAssetSharing
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    0x1393000 - 0x13e9fe3 com.apple.music.apps.MAHarmony 9.1.1 (198.13) <1B91602B-7019-B1EB-95F2-A3DCB555E04C> /Applications/Logic Pro.app/Contents/Frameworks/
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    0x1b2a000 - 0x1c0cff7 com.apple.music.apps.OMF 9.1.1 (108.12) <45DD6E68-79EB-88AF-5A70-1B226CF3C621> /Applications/Logic Pro.app/Contents/Frameworks/OMF.framework/
    Versions/A/OMF
    0x1c22000 - 0x2248fef com.apple.music.apps.MADSP 9.1.1 (586.30) <6752CBBB-3DD6-2FF4-4C44-31CFD9A62165> /Applications/Logic Pro.app/Contents/Frameworks/
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    0x297e000 - 0x299fff7 com.apple.music.apps.LogicFileBrowser 9.1.1 (1697.53) <6B376852-BAED-9F22-135F-5CCC29AC9571> /Applications/Logic Pro.app/Contents/Frameworks/
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    0x29ad000 - 0x2a26ff7 com.apple.music.apps.LogicLoopBrowser 9.1.1 (1697.53) <0C82FEC5-93A4-AD24-8B2F-379778C75337> /Applications/Logic Pro.app/Contents/Frameworks/
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    Versions/A/AERegistration
    0x2aee000 - 0x2afaff3 com.apple.music.apps.MAUnitTest 9.1.1 (95.13) <31CD321B-CB68-B4B2-2574-433EFEC1DEF5> /Applications/Logic Pro.app/Contents/Frameworks/
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    0x2bdb000 - 0x2c4dff3 com.apple.music.apps.MAAudioEngine 9.1.1 (156.34) <8D512BEA-24A6-1B8B-167A-04ABE739C570> /Applications/Logic Pro.app/Contents/Frameworks/
    MAAudioEngine.framework/Versions/A/MAAudioEngine
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    0x98eff000 - 0x98f5aff7 com.apple.framework.IOKit 2.0 (???) <A013B850-6ECB-594A-CBD6-DB156B11871B> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x98f5b000 - 0x9909efef com.apple.QTKit 7.6.6 (1742) <98ECA8E3-73F0-D21B-8B7E-8FE651E29A7F> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x9909f000 - 0x990a5ff7 com.apple.DisplayServicesFW 2.2.2 (251) <6E4020F6-4DD0-F137-F226-F396807E3C3B> /System/Library/PrivateFrameworks/DisplayServices.framework/
    Versions/A/DisplayServices
    0x990a6000 - 0x99143fe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/
    Frameworks/LaunchServices.framework/Versions/A/LaunchServices
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  • How to install new reboot drive with Snow Leopard when new drive is unformatted and the only thing displayed is to choose to run the OS disc? It is impossible to choose disk utility as nothing happens.

    Mac Pro (2006) running Snow Leopard crashed. Geniuses were certain it was bootable HD. Installed new HD and pressed option key with Snow Leopard in optical drive. Chose "Mac OS Installation Disc." Disc runs once for a minute, stops, runs again, then nothing. It is impossible to choose disk utility to format the disc as absolutely nothing but a black screen is visible!

    pull all your drives so you just boot the DVD
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    Ideally you would go through phone system and buy Lion, download and SAVE and create a Lion Installer media (DVD and flash memory are possible).
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  • Why is my Photoshop CS4 crashing with Snow Leopard!?

    IN an attempt to make my machine work faster, an employee at the apple store said I should upgrade to snow leopard and get more RAM.
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    RAM--ordered 2 more gigs from crucial, not installed yet.
    Hardware:
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      Model Identifier: iMac8,1
      Processor Name: Intel Core 2 Duo
      Processor Speed: 3.06 GHz
      Number Of Processors: 1
      Total Number Of Cores: 2
      L2 Cache: 6 MB
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      Bus Speed: 1.07 GHz
      Boot ROM Version: IM81.00C1.B00
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    Software:
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    Since the upgrade I have had crash after crash in photoshop and bridge.  Other times PS freezes and I have to force quit.  My tools don't work properly.  The crashes happen so often and it is hard to tell what/ if any particular sequence of events make it occur.  I can only work in PS for a few minutes before a crash occurs anywhere between 0 and 12 minutes usually.  (inconvenient because i am a wedding album designer, PS is my only way to do my job.)
    A few examples of frequent problems are:
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    --my key shortcuts become unresponsive when trying to use them to change between tools, especially when using the zoom tool or the brushes
    --marquis tool doesn't show up when i make a selection
    --images do not open when i drag or double click them from bridge to PS
    --after saving and closing an image PS becomes unresponsive and requires a force quit
    --my latest crash was PS just quit with no warning, everything disappeared and the crash report appeared, I had just hit command+s to save when it happened.
    Things I have done to attempt to fix:
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    --font management: FontExplorerXPro cleaned all but essential system fonts from the directories and cleaned font cashes in every place I knew to look for them
    --i do not have the menlo font
    --uninstalled all Adobe products (unregistered, deleted preference files, used Appzapper, and then used the adobe uninstaller, then all remaining folders from adobe were thrown away and trash emptied, computer rebooted.) **this is just the most recent attempt at uninstall and reinstall, the first time i just used the adobe uninstaller which clearly did not actually remove the program and all files.  annoying.  regardless, after each reinstall, the problems continued as if nothing had been done.
    --i do not use 3rd party plug-ins to my knowledge (how would I know?  could these be installed without me intentionally doing it?
    I have attached my most recent crash report to this.
    i need this to work.  this machine and program were far too expensive to be making my life this miserable.  Especially when the upgrade was recommended by apple. and adobe's site had no major issues to report about snow leopard.  the fact that work that should have taken 4 hours has taken me about 2 days to accomplish between crashes is a rather major issue to me.  as is the fact that i have a $3000 piece of equipment on my desk that is virtually worthless right now.
    please help!

    you have just worked a miracle in my life.  I did all of the suggestions this morning.  So far, so good, been running PS and bridge for 4 hours without a crash.  tools also seem to be working correctly.  i don't want to get too excited yet, but you might be my new favorite person in the world!
    No, I didn't install rosetta with 10.6, at least not on purpose.  Best guess is that I had enabled rosetta to fix an issue i was having with PS3 last year, but I had forgotten how to turn it off and on.  I have been looking for that switch for days!  Thank you for pointing me in the right direction for that.  I had hoped that my attempts at uninstalling and reinstalling the CS would set everything back to default, but it didn't stop it from running in rosetta.  Rosetta is now off in PS and in the font manager.
    I don't know about the PCC code thing, where do I find that information?  What does it mean?  I did change a few things in my PS preferences concerning the GPU settings because there was some speculation on other threads that the video card was causing crashs.  But I think I set that back to normal (enable open GL Drawings).  I don't know if the things I changed concerning that might have something to do with the PCC code stuff?
    I think the com.adobe.Photoshop.plist file in the user/library/preference folder might have been the golden ticket.  when i opened that preference folder there were all kinds of things from my old PS3 in there too.  I dumped all of those and rebooted.  I have been wondering why after repeated uninstalls PS4 still had seemed to remember stuff from previous installations and also from my old PS3. (which I thought I had completely uninstalled prior to installing the creative suite 4--it was not an upgrade).  it annoyed to say the least that it retained memory of the old programs.  Now I wonder what else might need dumped out of that folder.  Should I be checking that folder for particular things periodically? 
    When you say clean all caches, where do I find them?  the font manager cleans the font caches, but other than that, I don't know where to look for other caches or how to actually clean them out.
    Thank you so much for answering my questions/frustration.  You have saved my sanity--and my computer from taking a two story plunge to the pavement.  you're awesome!

  • MS Office 2008 crashes with Snow Leopard

    Since installing SL on my mac, ms 2008 word and excel crash all the time.
    ??? Help

    I had similar problems - none of the Office 2008 applications would load after I upgraded to SL, and they seemed to be tied to the font book application.
    Here's a response that I got from Microsoft support:
    Based on your email, after updating to Snow Leopard the Office applications are not opening freezing at the Optimizing font menu.
    The first steps you have done for deleting the font cache and Office preferences usually resolve this sort of issue. I have seen it work best when we are booted into the safe boot.
    I would like to boot the computer into safe boot, delete the preferences again and then try opening Office while still in Safe Boot.
    We have to start your Mac in Safe Boot; here are the steps:
    1. Shut down the computer.
    2. Press the power button.
    3. Immediately after you hear the startup tone, press and hold the SHIFT key.
    Note: The SHIFT key should be held as soon as possible after you hear the startup tone. However, do not press the SHIFT key before you hear the startup tone.
    4. Release the SHIFT key when you see the grey Apple and progress indicator on the screen. The progress indicator looks similar to a spinning gear.
    5. During the startup, you will see the words "Safe Boot" on the Mac OS X startup screen.
    a. If the Mac OS X is configured to startup to the login screen, log on as the user who is running the Office for Mac software. Otherwise, skip this step.
    b. Immediately press the SHIFT key. This will bypass any startup items in the Startup Items folder.
    I would like to try to trash the Office preferences, here are the steps:
    Please quit all Microsoft Applications before beginning. Any custom preferences will be set back to default. Also any custom dictionaries or auto correct settings will be deleted. Please let me know when you have a custom dictionary, then we can get this file from your trash and move it back to the Preferences folder.
    1. Click on the Hard Disk
    2. Click on "Users"
    3. Click on the folder with your user name (house symbol)
    4. Click on "Library"
    5. Click on "Preferences"
    6. Drag any files starting with "com.microsoft" to the trash (don't empty the trash)
    7. Drag the "Microsoft" folder to the trash (don't empty the trash)
    8. I would like you to restart the computer again into safe boot
    To get back to a regular boot, just restart the Mac, go to the Apple and choose to restart the Mac.
    In reality, I found the the solution was to Validate fonts and delete all duplicate or identified damaged fonts. Once I did that and applied the Microsoft advice above, the Office applications loaded fine.

  • Backup keeps crashing with Snow Leopard

    Anyone still using Backup, the Apple program, to still back up certain smaller files to iDisk? I was until I upgraded to Snow Leopard, and now all of a sudden Backup just crashes every time I try to use it.
    I use TIme Machine and that's great for local backups, but insist on backing up important files (like Quicken) to a remote sight in case of a major catastrophe. Any ideas how to back up to iDisk automatically if Backup no longer works?

    Hey - I have the same issue with Backup and iPhoto.
    I understand what you wrote about Backup's limits - though I can't see any logic in such a limit. Backup needs to look at file sizes or dates and transport them to a destination. Regardless of size (?!)
    In the case of IPhoto I've made the same mistake and upgradet iDisk, only to find out that Backup 3.1.2 reports a "no space left on the device". As I understand the iPhoto Library folder it's just a fancy look for a 100% regular folder with sub-folders and jpg files.
    None of my (single) pictures are >90mb .. so while they take up a lot of space when counted all-in-all, I can't see that as a reason for Backup to reject the upload/transport ?
    I realize it would take quite some time to upload my 13Gb picture collection in the first batch, but was counting on Backup to only upload pictures with newer dates in the future. So uploading a couple of hundred mb's once in a while would be very much achievable on a household upstream connection.
    My questions:
    1. Why upgrade a iDisk to 40+ Gb if Apple have no method of backing up peoples images ? Everybody have digital cameras and if the iPhoto Library folder is percieved as one big file .. then 90mb is a very very unusable limit !
    2. Can any of you name a transporter software/ftp thingie that will do as described above ?
    3. Can iDisk handle the iPhoto Lib if you manually drag it up ? (just to know if we're only searching for an alternative to Backup 3.1.2. or to iDisk itself)
    Thanks in advance
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    3.

  • Constant Crashes with Snow Leopard 6.1

    I, like many others, am having a terrible time of it since installing Snow Leopard. Nearly everything is crashing at some point - even Apple apps. Safari, Firefox, iTunes, Mail - all crash unexpectedly. Even when I quit legitimately using CMD+Q I get, for instance, a "Safari has quit unexpectedly" message and a Crash Report all ready to go to Apple (of course, substitute any app for Safari in the message).
    It's even worse using Photoshop CS4 etc... There the app crashes +WHEN I'M TRYING TO SAVE MY WORK!+ I can't believe that I'm actually near the point of doing damage to my Mac! I thought Apple always released stable OS upgrades, so what's going on?? Has Microsoft invaded our space???
    I've read so many posts where people are experiencing the same thing as me, but has anyone come up with, or found a solution?
    If you have, then please reply or start a new +"How To Stop Snow Leopard Crashing Everything In Sight"+ thread... I think it'll be the biggest post around and you'll be loudly proclaimed a GOD if you can help!
    All the best folks
    finty

    I am having similar problems with crashes and plain old taking forever to move from one app to another which has all 4 of our mac users pretty disappointed that we upgraded. I find it hard to believe that MAC has Microsofted us.
    The reply you received only shows fixes for leopard 10.5 what about Snow leopard and Apple Support?
    Any suggestions?

  • Flash CS4 crashing with Snow Leopard - help!!

    I just installed Snow Leopard and now my Flash CS4 will not stay open. It crashes. All software updates are up to date. Any suggestions. please help. I have Flash work to do

    I found the fix.
    It's a pain. It's a font thing issue. Move all your fonts to your desktop or some external drive. Launch Flash and it should work. Now, if you want your fonts put them back but do only a little at a time, quiting and relaunching Flash every time you put fonts back to find the font that's causing the problem.
    When you find the font that causes the issue, trash it.

  • Programs Crashing with Snow Leopard

    Since I've updated to Snow Leopard, I'm having massive problems with iTunes and iWork '08. All of my programs (iTunes, Keynote, Pages, and Numbers) are crashing on launch with the error "Program quit unexpectedly." I'm not getting an error code.
    I've tried the following:
    iTunes: uninstalling/reinstalling/updating, deleting library, launching with another user profile on same computer, deleting preferences.
    iWork '08 programs: updating, launching with another user profile, deleting preferences, disabling duplicate fonts.
    With all programs I have tried going into the activity monitor to get more information, but the programs crash so quickly that I can't get any more information.
    Any one got any ideas?

    Oh, realy? When last time you used Windows? In the middle of 90's? Get a PC with Windows Vista or 7, you will understand that IT IS NOT POSSIBLE TO MAKE a 64-bit Mac with Blue-Ray, HDMI ports etc. 2009 is the year of Macs TOTAL END. I don't know for what I bought Snow Leopard… (The fact is: lower price, lower quality).

  • Microsoft Word crashes with snow leopard. need help! this is aweful

    I installed snow leopard and since then every time i open a word document on my Microsoft word (mac 2008), it crashes and does not open. i can open word and start typing a new doc, save it and then open that one and it works. but if i try to open a document that i created before snow leopard (regular leopard), it crashes right away. please help because i am a college student and i need to access my docs!!!

    Hi all--this worked for me:
    1. Uninstall Office using the Remove Office program.
    2. Remove (trash) the microsoft folder from the fonts folder. Then delete the word plist from your user library preferences folder.
    3. Run disk utility to repair permissions and restart.
    4. Run Snow Leopard cache cleaner and do a deep clean on the cache of your system.
    5. Run Easy Find to find "fontcachetool" (it's an invisiable file, so make sure you enable easyfind to locate invisible files. Trash the fontcachetool file once it's located. Note: I actually had two of these files, and I trashed them both.
    6. Restart.
    7. Run disk utility to repair permissions again, and restart.
    8. Install Office 2008.
    9. Do NOT open any Office programs, and restart.
    10. Install SP 1 (note: I installed this from a disk image. My previous attempts to use the automatic check for updates "feature" in Office to download and install the program did not work--believe me, I uninstalled and reinstalled Office three times before performing the tasks I am listing here. You can download the disk images of the SP here:
    SP 1 (12.1.0): http://www.microsoft.com/downloads/details.aspx?familyid=395D1487-A3A6-4106-A0F8 -4D6E1D6D89D2&displaylang=en
    SP 2 (12.2.0): http://support.microsoft.com/kb/973254
    Update 3 (12.2.1): http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2008&fid=9730452B -E6AD-4330-93E4-57F66293BF1C#viewer
    11. Restart
    12. Install 12.2.0. Restart.
    13. Install 12.2.1. Restart
    14. Repair permissions.
    15. Restart.
    So far so good. I hope this helps.
    Antonio

  • Freeway 5 Pro crashes with Snow leopard installed

    Okay, I got excited and could not wait to install Snow Leopard, my bad.
    I work with Freeway 5 Pro and, after installing Snow Leopard (as update), opening some of my Freeway projects caused the software to crash (quits unexpectedly sounds better); I sent reports to Apple (almost 10 of them within a week). also contacted Softpress (the company selling Freeway) and they tried really hard to help me (inspecting crash reports, inspecting my site/projects) but could not find anything wrong. I haven't found any answer in this forum either and was hoping for some answers. I have since returned to Leopard 10.5.8 and all is fine.
    I find the whole experience quite disappointing and wander to this day if I am the only one with this kind of issue?

    Thanks for being so fast, I guess the word support is not taken lightly in this place, it is rather comforting!
    As I mentioned, Softpress inspected every site project I created and could not find anything wrong with them; they also talked about possible issues with Font Book (double checked here).
    The first time I uninstalled SL, I went on a cleaning frenzy in my Mac Book Pro, ran Disk Warrior, etc. The machine purrs!
    I am almost tempted to redo these projects (2 or 3 of them, quite tidious), but still hope for some solutions, having a feeling that either Apple will have an update/fix (considering the many complaints I read) or someone will figure out a "but of course" solution...

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