"create or select an existing address book contact to represent your data"

After upgrading the firmware on my Storm, everything seems to be back to the "stupidphone" state, like it just came out of the box.
I had no idea that would happen; no warning, etc. Trying to send a Blackberry Messenger text to a contact, I now discover I have to scroll through a bunch of EULAs ... probably for every little thing on the phone, from the looks of it.
I'm trying to get back the Blackberry Messenger contacts I had.
I have no screen name anymore ... reset that ... OK [grumble grumble].
No Blackberry contacts. The backup in Blackberry Desktop Manger adds ... nothing.
So, obviously, the Desktop software is useless, as I did back up everything before I did the update.
There is some babbling on the screen about some other undefined backup option. When I try to enable that, it says:
"create or select an existing address book contact to represent your data."
"Represent"? What in the world do you mean by "represent"?
And what kind of contact should I be selecting? Some random fool? Myself? Can't Blackberry figure out I want this backed up to something I control?
Please explain EXACTLY what this "dance around the concept" babbling means. I propose we try the English language.
Also, how do I get my Blackberry Messenger contacts back?

1. You only have to accept the EULA once.
Gordguide wrote:
No Blackberry contacts. The backup in Blackberry Desktop Manger adds ... nothing.
2. That's of no help to anyone who might want to assist you. "Nothing" is correct.
What does happen? You go to Backup/Restore > Advanced... and what? You do nothing?
Try over the left hand pane > File > Open > Select your most recent BlackBerry Messenger contact database and restoring it.
Did you ever backup your BBM contacts OTA or to your Media Card?
Gordguide wrote:
[grumble grumble].
x2
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Similar Messages

How to create a duplicate address book contact?

This seems so simple yet I cannot determine how to create a new duplicate address book contact. I have a few contacts from the same company and want to change the variable data instead of re entering the data
I can create a new contact, copy the data of the record I want to duplicate yet when I paste the info into the new record - address book puts everything into one field.
Why not a duplicate contact command?
GRRRR

Rich,
According to Address Book Help:
To duplicate an address card:
Select an address card.
Choose Edit > Copy, and then choose Edit > Paste.
Works for me

I am trying to create a group in the address book. When I drag over the contacts from the contact list they duplicate in the address book. I am using "Lion"

When I try to create a group from the address book, when I drag over the names from the contact list, the names duplicate in the address book.

Hi cavu10horses,
Thanks for using Apple Support Communities. This article has instructions for changing a contact's photo using a photo from iPhoto's Faces feature:
Contacts: Add or change contact pictures
http://support.apple.com/kb/PH11580
Select a contact or your own card, and then double-click the picture well.
Select a picture:
Drag an image to the picture well.
Click Camera to take a picture.
If you have pictures in iPhoto, click the Faces button to use a face from iPhoto.
If the contact is linked (it’s in multiple accounts, but displayed only once in Contacts) and has multiple account pictures, click Linked.
Click Edit to edit the picture.
To zoom in and out of the picture, drag the slider. Drag the picture to change which part of it is visible.
To rotate the picture, hold down the Option key while you click and drag the picture.
To apply special effects, click the Effects Gallery button and choose an effect.
Click Done.
Cheers,
- Ari

Cannot select 'Selected groups' to sync address book contacts to ipad

Hi,
After i upgraded to iOS5, I cannot select 'selected groups' to sync address books to ipad. I am syncing via icloud, but there is no option so sync selected groups contacts, nor via itunes for manual sync.
Can anyone help, please.

Exported addresses from Address Book to desktop and then deleted all addresses from Address Book.
Deleted file AddressBook-v22.ab** from Library>Application Support>AddressBook.
Exited Address Book and iTunes, restarted Address Book and imported addresses from desktop.
Restarted iTunes and all of the groups were visible in the "Synch Address Book Contacts" window.

I have created a group in my address book, but when I try to use it to send out a group email, only a comma shows up. How do I send out an email using my new group contact list?

I have created a group in my address book, but when I try to use it to send mail, only a comma shows up. How can I send mail using my new group? I have an IMac with OSLion.

I will agree with you on this one. Version 31 and all the fixes so far are a mess. Since I have been here answering questions for a little more than a year now I have learned to wait to upgrade until all the dust settles. I see no end to the dust storm version 31 has caused. I am still on version 24.6 and plan on staying there for the duration. At least until the developers comes to their senses and put out a working product.

Address Book contacts not showing up in Mail

I'm unable to access my address book contacts from Mail. The wheel on the right side of the recipient box spins but never finds the contact or group I'm searching. Can anyone help?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

POP3 Mail & Address Book contacts have gone!

I recently did some housekeeping on my Mum's iBook G4 (OSX 10.4.10), part of which was purchasing and installing SpamSieve into Mail. This all went fine. Today she said all the mail in her POP3 inbox had gone, she couldn't send/receive and all her address book contacts had gone (Except hers and Apples).
I've got the iBook now and have noticed that her account type in Mail has somehow changed to a .Mac account (did I somehow do this, or did she???). This is obviously the root of the problem as the
email address now has '@mac.com' appended to the end and the incoming mail server is now 'mail.mac.com' and the outgoing is 'smtp.mac.com:heremailaddress' which is all wrong. I'm unable to change the account type back to POP or the incoming mail server from 'mail.mac.com' (it's greyed out) back to what it was.
I have now created a second account with the correct POP settings and have received in all unread email, but the read email messages have gone. I am unable to send as the new correct pop account is only offered the incorrect outgoing server ('smtp.mac.com:heremailaddress').
Having read several post on this forum, I feel the Mail/Address Book issues are connected and that maybe the application(s) database(s) have been corrupted. I've tried the Address Book remedy at http://discussions.apple.com/thread.jspa?messageID=5248351&#5248351 but this does nothing. The 'user'>Library>Mail folder shows the two accounts as two separate folders. The recently recreated account folder has the new unread messages in the 'INBOX.mbox folder, but the older account folder (which now has 'MAC-' added to the front of its name) only has 'info.plist' in a 'INBOX.imapmbox' folder!
I don't believe any back-ups are available. Can anyone help me restore her old unread mail, and possibly her address book contacts?
I've also just noticed that SpamSieve does not launch as it should when I launch Mail, even though It was purchased and the scripts installed correctly.

Didn’t you make a backup prior to the housekeeping?
I don’t know why would Spotlight find contacts that are gone from Address Book (if that’s what you mean), but as far as Mail goes, under some circumstances (e.g. lack of available disk space, filesystem corruption, repeated crashes), Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all the non-.Mac account settings (but not the messages themselves) are lost. If you had a .Mac account, its settings would appear to have been preserved because Mail would set up that account automatically using the System Preferences > .Mac settings.
What’s the capacity and space available on the startup disk? Take a look at the comments about disk space in the following article, in case they apply to you:
Problems from insufficient RAM and free hard disk space
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what’s it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
You have three options now:
(1) Restore ~/Library/Preferences/com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
(2) Set up your mail accounts again (you may want to quit Mail and trash the new com.apple.mail.plist first to start over). If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
(3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try trashing the new com.apple.mail.plist and renaming the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Given the circumstances, there exists the possibility that com.apple.mail.plist.saved became corrupt, but that often is not the case and the settings can usually be restored by just renaming the file back to com.apple.mail.plist.
As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Cannot Synch Address Book Contacts from Mac OS to iPod

I have current software, and a video ipod. I am unable to synch my contacts. When I try, the message is that I have not created any contacts in my address book and would I like to create some now....I do have Address Book contacts and cannot find an answer relating to using a MAC OS system (10.4.9) - they all seem to relate to windows problems. Everything else on my ipod synchs just fine.
Please someone out there - any help?

the easiest is to open AB on G3, select all contacts and drag them to the desktop. that will create one big vcard with all contacts. move it to the mac book and drop it onto AB there.

Mac OS 10.4 Address Book Contacts

Niether the Palm Data Transfer Agent nor the MissingSync program work under Mac OS 10.4, and I do not want to pay for 10.5 when 10.6 is coming out in September. Here is how I have found to copy all of my Address Book contacts to the Pre. It requires you to have a gmail account.
1) In Address Book, select all the contacts you want to export. You can select multiple contacts by shift-click or command-clicking. For example, to get all of your contacts click on the first one, then scroll to the last one and shift click on it. All of your contacts will be highlighted.
2) From the File menu, choose Export vCard..., enter of filename (or leave it as the devault "vCards"), note the directory where the vcards will be saved, and click the Save button.
3) Go to your gmail account using your favorite browser.
4) Click on the Contacts link (on the left side of the screen).
5) In the upper right hand corner of the contacts box, click on Import.
6) Browse to find the file of vCards you saved, and click on the import button.
At this point all of your contacts will be loaded into gmail. If you have already sync'ed your Pre with gmail, then your contacts should automatically update. Otherwise, follow the instructions for sync'ing with gmail.
While this procedure will copy all of your data over to the phone, it is not a real sync in that if you make changes either on the phone or in Address Book, you will have to manually push the changes over. I'll probably get MissingSync when I upgrade to a more recent version of OS X, but it would be nice if the Pre came with this functionality built-in...
Post relates to: Pre p100eww (Sprint)

Does anyone have a solution for converting Palm Contacts? I'm happy to buy software to make this happen. I have 2500+ contacts and use many of the fields (and would like to keep them). I am on a mac and use a droid phone (Samsung Intercept). Sprint says that they can convert the contacts, but that they will then only be on my phone. I need to be able to update on my computer and have that sync with my phone.
thank you!

Disappearing Address Book Contacts

This is a duplicate or my response to another similar problem, but I think this problem should have it's own topic.
My Address book contacts have been occasionaly disappearing, I would open Address book and all my contacts would be gone except for the "Apple" and "Me". And I would end up restoring from a backup, which I been doing fequently when this problem first started.
Recently I discovered what the problem is. I have an external drive connected and somehow my Address book contacts have defaulted to being stored on the external drive in a folder I had created for some temporary work some time ago. When I noticed it was still there (some time later) I trashed it.
It took a while for me to make the connection that when I deleted the folder, the address contacts would be gone. Because I wouldn't use my Address Book for days or maybe weeks afterwards
I finally realized that this "temporary" folder kept mysteriously reappearing, so when I checked, it contained the same folder structure as the <user>/library/application support/Address Book/ and sure enough that is where my address book is storing my contacts.
This has me baffled, there are no preference settings to even change the default storage location (or I couldn't find them) Looking at com.apple.addressbook.plist has no storage folder either.
Any ideas on how this can be corrected? Or even how it happened?
Little more information. This is my primary user account which has FileVault turned on and also syncs with dotmac to my MacBook. The sync works fine by the way, but those contacts should be within the secure volume.
My only thought for a fix would be to back up my user folder (data only, no settings). Delete the account. And then recreate the account and restore my data, but I'd rather not do that if I don't have to, I'm hoping for the quick and simple fix.
What do yo think?

Replying to my own post.
I think I've fixed my problem by simply disconnecting the external drive. With the drive disconnected, Address Book came up empty again. So I restored from my backup and checked that the files updated in the correct (home) folder.
<user>/Library/Application Support/Address Book/
Still haven't any clue as to how my contacts suddenly started saving themselves on my external drive to begin with.

When forwarding an e-mail I have lost the address book contact list on the left side.

I used to have the address book contact list on the left side of the page being forwarded to allow easy selection of addressees. It's gone and I need it back.
Thank you very much

Open a Write window and press F9 to toggle the Contact Sidebar on and off.
You can also turn it on from the View menu in the Write window.

Since I moved to iCloud I can't Edit or Delete Address Book Contacts using my MacBook Pro

Is not funny at all, everything was fine using Mobile Me but since I switch to iCloud I can't Edit or Delete my Address Book Contacts using my MacBook Pro or my MacPro.
In my MacBook Pro, i open Address Book and on the left I have te list of all contacts, on the right the selected contact informations, below I only have "Add Contact" or "Share", my friend have "Edit" instead of "Add Contact".
If I click on "Add Contact" this is the result:
Are you sure you want to import 1 card? 1 card is a duplicate and will be updated.
Everything fine using my iPhone or the website.
Apple, what's going on?

Here is some information and instructions from Apple:
http://support.apple.com/kb/TS3998
Please note that iCloud is geared towards being an instantaneous (and in some cases temporary) parking place for various things with iDevices; the access and useability from a computer is more difficult and, for most things, has to be done via the website icloud.com.

"Sync Address Book Contacts" option missing all groups

I had a problem with multiple copies of contacts on my iPhone so I deselected the "Sync Address Book Contacts" box in iTunes before synching. The popup said that all contacts would be removed from the iPhone, and I clicked to proceed. When the sync was complete, I verified that all contacts had been removed from my iPhone (they were).
Then I reselected the "Sync Address Book Contacts" but noticed that all 15 of the groups from my MacBook that normally appear in the box with the All Contacts/Selected Groups button were missing. I opened Address Book and they were all there.
I did a backup of Address Book and then deleted all of my contacts on my MacBook. I quit and restarted my MacBook and then imported my Address Book backup before connecting my iPhone and trying to sync the contacts again, but again, none of the groups appeared in the window and after proceeding with the sync anyway, not a single contact went to the iPhone. I've tried it by both selecting and deselecting the Contacts box under the "Replace information on this iPhone".
- I connected an iPod touch that didn't have any contact info to the MacBook and, as before, the groups from my address book did not show up and after synching, none of the contacts were installed on the iPod Touch, leaving me to believe that it is something iTunes related except that all of my calendars and music etc. sync without a problem.
- I've got the latest iTunes (10.1) and Snow Leopard s/w updates.
Any ideas?

Exported addresses from Address Book to desktop and then deleted all addresses from Address Book.
Deleted file AddressBook-v22.ab** from Library>Application Support>AddressBook.
Exited Address Book and iTunes, restarted Address Book and imported addresses from desktop.
Restarted iTunes and all of the groups were visible in the "Synch Address Book Contacts" window.

Where are Address Book contacts stored in Mac Os X 7 Lion

Where are Address Book contacts stored in Mac Os X 7 Lion

Click the desktop to activate Finder.
Hold the option key down and click the "Go" menu in the menu bar and then select "Library" from the dropdown.
Library > Application Support > AddressBook

Why have my Address Book contacts disappeared after uploading to iCloud?

I am using my MacBook Pro w/OSX Lion.
After having many, many problems with contacts, calendars and bookmarks in MobileMe, migrating to iCloud, encountering a huge mess of duplicates and even completely missing contacts I decided to start over. So I disabled the iCloud account on all Macs and IOS devices. I then ensured all contacts, calendars and bookmarks were deleted from the MacBook Pro. I then used the Address Book export I'd made just prior to the migration from Mobile Me to iCloud and imported this onto my MacBook Pro. I've completely gone though the Address Book and removed or merged duplicates and cleaned up all contacts with detail. I backed up my Address Book again at this point. I then logged into iCloud.com using my original Apple User ID (NOT the MobileMe/me.com account which I'm going to vacate) and ensured that there were no contacts in the cloud and I deselected the default calendars here as well. My intention was/is to begin by starting small and deal only with the MacBook Pro Address Book and iCloud Contacts. So after I confirmed there is no data in the cloud I go into the MacBook Pro System Preferences > iCloud > Account Details ensuring I was signed out of the me.com user and entered my original Apple ID I've had since I started using iTunes many years back. I quit the browser and the Address Book and verified the non me.com user was saved under the System Preferences. I then selected Contacts under these iCloud System Preferences and I was asked If I wanted to merge my contacts with those in the cloud. Because there were no contacts in the cloud I selected yes. The spinning indicator indicated that the upload was occurring. Now, there are no contacts in the cloud and the Address Book contacts are missing. Thinking that my doing the Address Book backup may have removed all the data from the Address Book, I deselected Contacts in the iCloud System Preferences, reimported the backup into Address Book that I'd just done, confirmed the contacts I just imported appear in Address Book and I reselect Contacts in the iCloud System Preferences and again I get the spinning indicator. Again, there are no Contacts in the cloud and the contacts are missing from Address Book.
What the heck am I doing wrong? I've simplified my original attempt with iCloud by concentrating my efforts to just contacts AND I'm only using the MacBook and the iCloud cloud and I've still got problems. I thought this approach would narrow down where the issue lies and allow me to monitor the process more easily but I seem to be worse off than before I'd tried to resolve the initial migration problems because now I have no contacts.
I'm new to Macs so if you have a solution, please help and please give specifics because I'm still learning the structure and don't understand a lot of the acronyms and jargon.
Thanx

If you have a back up file, I'd try turning off iCloud contact syncing on all macs from system preferences > iCloud –
DONE
as well as any secondary accounts from system preferences > mail, contacts and calendars –
DONE (this was confusing but I figured out that you meant System Preferences > Mail, Contacts & Calendars which is what you said in lowercase. For some reason without the capital letters I didn't clue in that Mail, Contacts and Calendars was an icon option under the System preferences and so I overlooked it multiple times. I see your use of "secondary account" which I note used also as a term in the User Tip link you referred me to view. Although, I still don't understand what this 'secondary' account is, I'm not interested in any secondary accounts because I've got my hands full with just iCloud for now. I did delete all accounts under the Mail, Contacts & Calendars).
If you have any iOS devices I'd do the same on those as well. –
DONE (not even introducing other Macs or IOS devices to the equation until I get the iCloud and MacBook syncing contacts correctly)
I'd log into iCloud.com and check my Address Book was empty and empty it if necessary –
DONE (it was empty already)
and then delete all contacts from every Address Book on every device
         DONE
Then I'd turn Address Book syncing back on –
DONE (This assuming that by ‘turn back on’ you mean System Preferences > iCloud and check marking the box next to Contacts)
and import my contacts from the backup file –
DONE (This assuming that by ‘import my contacts’ you mean importing the previously exported Address Book back up file back into the Address Book. I see contacts listed in the Address Book when I did this.)
No syncing seems to happen at this point?
you might also take a look at this User Tip, to ensure you understand the differences between the different accounts in Address Book before adding the contacts back.
         I did read this but understand is probably not an accurate term for my interpretation of what I read. I get that On My Mac will not sync with what is in the cloud and iCloud will sync with the cloud. In Address Book under the single head red ribbon I see neither account heading that is mentioned. I also was not asked at the time of import to select which ‘account’ I’d like the contacts setup under.
A) If there is no indication as to what Address Book account the contacts fall under, how does on find this out?
User Tips states
Your Address Book when synced with iCloud will have more than one account.
     My assumption is that I'm not synced with iCloud if I don't see either account option listed. I also would think that if I'm not synced and thus don't have more than one account then perhaps the All Contacts default to an On My Mac account but don't reflect an account heading of 'On My Mac’ as seen on the screen shot of the User Tips example.
Furthermore, User Tips also states
Default Account
Your 'default'account is set in address book preferences > general (the option is only displayed if you have more than one account).
         It would seem relevant to list which account your defaulted to even if you do not have more than one account because elsewise how are you supposed to know which account it is setup under?
B) How do you change which ‘account’ your contacts are setup under if they are under the wrong account?
         Assuming again that my contacts are ‘On My Mac’, then how do I move them to the ‘iCloud’ account of which is not listed?
C) Will any of this be affected by groups?
The five listings under All Contacts are groups that I set up as a sort of invitation list (so Christmas cards is one I’d probably setup this time of year). Although this question is secondary I would like to confirm that my interpretation of groups is accurate. I understand groups to be a sort of tagging of selected contacts from All Contacts but that the contacts in these groups are not duplicates to those in All Contacts. Is this correct? I ask because the User Tips states
To quickly duplicate a contact, drag it to your desktop, navigate to 'Groups', select the account you wish to duplicate to, double click the contact on your desktop.
            When reading this tip, I interpret that dragging and dropping contacts from All Contacts into a group would be similar to what is suggested in this tip which would indeed ‘duplicate’ the contact. I did drag and drop when I setup my groups so I’m concerned I duplicated the contacts in Address Book. I do not see two copies of the same contact under All Contacts though.
By the way, don't take it personally –
I don't, I have reading difficulties galore and am happy to accommodate if I can. I hope this is better. Helping you helps me if you're not struggling to read when thinking about the solution.
Thanx

"create or select an existing address book contact to represent your data"

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