Creating Activities in CRM using Word Templates and Web Services??

Hi,
This functionality can be achieved through Adobe Interactive Forms from what I have learnt through demos etc. We are checking the feasibility of using with Word Templates instead.
This thread has multiple questions:
We are trying to set up the activity creation as mentioned in the CRM70 system.
1) At this point, finished the retrieval of information from the CRM Activity into a Word Template using a READ Web Service. Subsequently synchronized this with outlook and can see the Word document in the outlook item. Not able to open the same in Outlook, since it comes over as a XML document type. "Cannot open as there is a problem with the contents. ">" expected, line so and so...is the message
2) I created a Web Service that writes as well into CRM and would like to use this from the Word Template to create the activity in CRM
2a) Can the word template be incorporated with buttons that can trigger creation in CRM, similar to Adobe "Execute" etc
2b) If yes, and If there are some custom fields that I add to the activity transaction, in the UI, can I populate these with input from the Word Template, as well
Regards,
Ashwin

Hell Wregs,
You can create the Product in CRM GUI,by using Transaction:COMMPR01,not mandatory to have WebUI..,
but b4 that you need to set up Product Hierarchy and Product category under which the Products can be created.
Use Transaction:COMM_HIERARCHY Transaction to do this.
Hope this helps
let me know if any further questions
Thanks & Regards
Arshad

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