Creating refunds in CR&B and issuing the check in Accounts Payable (ERP)

Hi experts-
I'm on an implementation project where ERP and CR&B are being put in place, both being on the same SAP instance/ box. The current refund process calls for generating refunds on the customers' contract accounts in CR&B and issuing the checks out of AP. The check memo field is to include the customer's name, Contract Account # ,and service address.
Is there a standard SAP process to accommodate for this requirement? If not, what custom program or interface could satisfy the requirement?
I'd like to hear if anyone has done anything similar and what successful approach was followed.
Thanks,
MD
Moderator note - thread locked, no research - duplicate of Creating a refund request in CCS and printing that refund check FI-AP
Edited by: William Eastman on Apr 26, 2011 5:24 PM

1. Take List of all applied Invoices of the Payment
2. Check the status of those invoices. Each one of them should be in status 'Accounted'
3. If not,Identify the problem with the Invoice and Clear that. The problem may be Invoice adjustment(adj to Paid invoices allowed).
4. Try running Create Accounting again.
5. If the problem persists still, it conveys us that the Transactions were struck in loop and can be resolved only by using UPDATE command.
6. Contact Oracle for Data fix
Regards,
Sridhar

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Creating refunds in CR&B and issuing the check in Accounts Payable (ERP)

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