Creativ Cloud for Teams doesn´t work for all members

Why do the products work for all members except oe? The test version is started here.

Hi YES-2013,
Welcome to the Community!
The Team subscription is fine and everyone should be able to use a full version of the software's, ask him to uninstall & re-install the Adobe Creative cloud desktop application and if that doesn't work then contact our Adobe support via http://www.adobe.com/support/download-install/supportinfo/ and they will help him further.
-Ankit

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Adobe Creative Cloud Desktop App Doesn't Work Windows 8.1

The Creative Cloud Desktop App doesn't work on my PC running Windows 8.1. As shown below, no apps appear and the settings dropdown does not function with either left or right click. I have tried to uninstall, reinstall, change the name of the OOBE folder, connect directly to my cable modem by passing my router, removing all internet & firewall protection and I am unable to download any CC apps that I do not have on my PC. I have been updating existing apps from the help menus in the apps and have not used the CC app for downloads for a long time so I do not know when the problem started, but it does not work now. Any suggestions would be appreciated. Automatic updates are also not working.
Thanks,
Barry

Turning off "Enable Protected Mode" in the Security Tab of Internet Properties allowed the Creative Cloud Desktop App to function properly. I am still looking for a better long term solution that does not put my computer's security at risk.

Comments in Creative Cloud shared files doesn't work

Hello creative cloud followers and fans (I also)...
Can someone tell me please why a no CC subscriber can not write any comments on my shared files ??
The function, which is visible on the following link http://forums.adobe.com/message/4744895#4744895 has disappeared from all my files !!
What a… ??!!

mretso, As the below forum post suggests, did you checked the "Allow Comment" option while sharing your files?
http://forums.adobe.com/message/4744895
If you have then, please share a file with commenting enabled to me at [email protected] We will investigate and let you know.

Creative cloud applications won't open on additional machine - iMac 10.9.4 - Creative cloud for teams - a work colleague has the same issue on his home machine. Applications work fine at work.

These problems are happening on my iMac at home. I can log into Creative Cloud no problem, however as soon as I try and open an application, whether it's an old version or CC 2014, Adobe Application Manager opens and tells me that membership has expired and prompts me to 'try again'. Clicking this button results in a new pop up that thanks me and tells me that my subscription is now active. However as soon as I click 'continue' the process begins again, the application closes, a pop tells me that membership has expired etc.
I can login and view my Creative cloud for teams account online and everything seems to be in order and the applications open without incident at work, another colleague at my work has the same problem with his CC applications at home.
I've tried uninstalling and the installing all of the applications and CC several times, run all updates etc.
Is this an issue the the Terms and Conditions for CC2014, are we no longer allowed to run applications on 2 machines?
Is there a bug with the latex version of CC? This problems has only recently occurred.
I should add that I've read some of the other posts about login loops and I've tried deleting the opm.db file, it didn't work.
Thanks for any help anyone can provide.
Regards
Pete

There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

Does Adobe Creative Cloud for teams work with both PC & Macs?

I'm interested in purchasing Adobe Creative Cloud for 3 people at my job. 2 use PC's and 1 uses a Mac. Will Creative Cloud still work?

Thanks John.
Also from the Creative Cloud Apps page at https://creative.adobe.com/apps you can click on the Learn More link for any product and from the product's page check the Tech Specs. So for example Lightroom does not run on Windows XP and Premiere Pro requires 64-bit.

How does Creative Cloud for teams work with staff who work in two locations ie in the office/home

How does Creative Cloud from teams work with staff who work in two locations i.e. in the office and home?

There is no difference please be aware that each login is provided with two activations however. If you wish to have a computer at both work and home activated though that is perfectly fine as long as your employer is ok with using company software at home.

Creative Cloud for teams stuck in a loop asking to renew subscription (Windows 7 64 Bit)

Good Morning
I have two of my creative cloud users who are being constantly asked to renew the subscription everytime they open one of Adobe's applications. THe subscription is currently active as we paid for the full year and it doesn't expire until March 6th 2015.
I have tried deleting the file from the OOBE folder with no success, I have tried uninviting and then re-inviting the user to creative cloud, I have tried inviting a brand new user and logging in with their details, no joy.
The only thing that works is to login with a trial user account just so we can use the software.
Any suggestions please, Adobe fix your 'Expert 1:1 Support page' it doesn't even load!
Regards
Mark

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Creative Cloud for Teams (Non-Profit) Renewal Loop

Every time I open any Creative Cloud app I get this window:
When I click "Try Again" I get this window:
When I click "Continue" I get the previous window (above) again.
If I click on "Have a different Adobe ID?" and input my password via that window it will open the program and everything works fine. However, this loop occurs any time I open an Adobe CC app. Doesn't matter if I have already gone through this procedure on the same program. Once I close the program and reopen I am given these same pop up Renewal notices.
I have gone through and performed the opm.db file removal. I have signed out and signed back into the CC desktop client. I have done the manual AAM update linked on other threads here. I have also upgraded (just this morning) to the latest CC desktop version. The problem still persists.
NOTES:
I have a Creative Cloud for Teams subscription (Non-Profit) purchased through CDW. I have verified that my subscription is in good standing. Though the subscription is nearing its renewal date when i inquired about renewal the representative said that at this time they (Adobe) are still working on procedures and pricing for renewal.
Running on a Mac Pro early 2009 2 X 2.26 Quad Core Xeon with 16GB RAM and NVIDIA Quadro 4000. I am also experiencing the same issue with my MacbookPro Retina Core i7 with 16GB RAM. Both systems are running the lastest Mac OS X 10.9 Mavericks.
Any help in resolving this issue would be greatly appreciated!

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Issues with Creative Cloud for teams deployment workflow

The Adobe Creative Cloud for teams IT Deployment Guide lists out steps for IT admins to deploy the CS6 applications and then have their end-users license the trial software with their Adobe IDs once they have been invited to the team. There are two major issues with this document.
First, the media that is on the FTP is not for North American English. We are working to get that posted on the FTP site ASAP. In the meantime, you can find the CS6 MC media from: http://www.adobe.com/downloads/
[Note: Getting media from that page requires the use of the Adobe Download Assistant which is very consumer focused. Sorry about that.]
Second, in order to have the ability to login properly with a Creative Cloud for Teams account the system needs to have the latest copy of Adobe Application Manager installed. If you do not do this step the end user will be prompted for a serial number.
Unfortunately the Adobe Application Manager can’t be packaged with AAMEE nor is it a native installer. I know, I know! Here are the links to the Adobe Application Manager installers:
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
It can be installed from command line by:
Win: <Path to Setup.exe>Set-up.exe –mode=silent –action=install
Mac: <path to ASU> /ASU/Install.app/Contents/MacOS/Install –mode=silent –action=install
Jody Rodgers | Sr. Product Manager | Creative Cloud for Enterprise | Adobe Systems

Hi Boncker,
I see that you have an active Subscription under your account . Please launch any of the installed product and when you get the trial prompt , please click on License this software and then Enter the Adobe Id & Password for the account that you have accepted the invite .
Please do let us know if that worked for you or not .
Cheers,
Kartikay Sharma

How many times can a team member install Creative Cloud for teams ?

How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

Creative Cloud for Teams... where to find infos?

we use a volume license at work for CS6 Master Collection and we need special packages for deployment.
where can i find infos about CC for teams (or whatever the name is)?
is the licensing still done via files for CC or do we need a internet connection to activate the software?
at least there must be a way to download all CC apps at once and install them or create a deployment package?

Hi hamada2003,
Sorry for not responding earlier. Have you checked out the Creative Cloud for Teams FAQ? Here is the link: http://www.adobe.com/products/creativecloud/faq.html#cc-teams
You do need an internet connection for authenticating once every 99 days with "Teams". It's been announced that there is going to be a way for IT to package and deploy packages to users' workstations, but that's not available quite yet.
Hope that helps,
Kevin

Creative Cloud for Teams error

The company I work for as just upgraded from single accounts to the creative cloud for teams, I use my creative cloud on my pc at work and on my mac at home for overtime. However my home mac is currently erroring with a count down message telling me to update my activation information - I already did this and still I get the message.
Can anyone help? I'm hoping to avoid the dreaded 1 hour plus phone call you usually get phoning adobe.
Also tried there live chat - which is anything BUT live.

" borked: To have totally f** something up. Usually by doing something stupid. Specifically used to describe technology that is broken."
That is exactly what I thought I did. But then again no one warned me there are 'shared components'. So this kind of user behavior should be the starting point for development, no?
Anyhow, the solution was:
Renaming the file HD/Library/Application Support/Adobe/caps
If you then install CC applications a new file 'caps' will be created with the correct updated media information.
I will keep your link bookmarked just in case I again take something for granted.
Thanks

Creative Cloud for Teams and Single Apps

Dear Adobe,
I am an IT manager with a company that had 29 licenses of CS6, we now have Creative Cloud for teams, which is great.
However, Part of my company (the accounts side of things) only need Adobe Acrobat.
Why... WHY? Can't I have 30 single app licenses for these users under the same account? I got a call from your offshore licensing group and the woman who I talked to didn't seem to understand what I need.
I need the ability to give the entire creative cloud to some of my users.
but for the rest, I need to be able to only roll out Acrobat...
Thanks for the help

I am in the same situation. I do the design work for my clients they look at and markup PDF files. They have their own software. To add them to the team cost me $70.00 a month, 22 of them would cost a lot of money.
After setting up the first system Adobe took away file syncing the day after we had it setup. And team members were not able to see one another's files. Asking for a refund they transfer us to the special billing department for teams, then the line goes dead. I am guessing that my request for refunds is falling on deaf ears.
Our solution was to acquire our own Cloud hosting server $299.00 a year and $22,000 (there are cheaper) for the Cloud Server. We will have save the Adobe solution costs within the first year.

Creative Cloud for teams gets me an trail version

Hi There,
I accept a invitation for the Creative Cloud for teams at my work(Triple-IT). I downloaded the Creative Cloud Desktop app for my macbook and I am logged in with the correct Adobe ID.
I even have downloaded and run the Adobe Creative Cloud Cleaner Tool to delete all of my older versions of Adobe. I downloaded Illustrator CC 2014 and Photoshop CC 2014.
CAN SOMEONE HELP ME PLEASE!
But still I get these screens if I open an Adobe program:

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Creative Cloud for Teams

Hi,
I have creative cloud for teams. I would like to easily be able to share folders with my team members. I am not sure how to do that. I can see that one can share individual files with a link. But It would be so much better if I can see the shared folders of my team members rather than asking them to send me link every time. Am I missing something? I switched to teams hoping for better file sharing option.

Now try getting your money back.
I had to buy my own cloud server to be able share files with my clients as Adobe had implied when I signed up.
I am now stuck paying for Team versions when all I needed was the single CC.
All the features of "teams" that I needed didn't work and like you I didn't find out until after I paid to use it.
We are stuck for the next 6 months paying for something we don't have.
The extra storage that comes with the "team" option is not worth it without file sharing (real file sharing is for more than one file at a time.
Adobe uses the word soon, Adobe hasn't got a clue when it will be available. Or they would prive a deadline.
More Max2013 smoke and mirrors.

Creativ Cloud for Teams doesn´t work for all members

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