Creative Audigy Platinum Installation Help with Pentium 4 3.2GHz HT Enab

:mansad:
Dear Fellows,I have recently upgraded to a new Pentium 4 machine. The config is as follows:Pentium 4 3.2eGHz MB cache HT (Hyper-Threading Enabled)Intel Original 865GBF MainboardGB Kingston DDR 400MHz RAM20GB SATA WD HDDSound Blaster Audigy PlatinumATI RADEON 8500 DV 64MBThe problem I am facing is with Audigy Platinum. Once I install the operating system (Win XP) and move to the installation of Creative Audigy Platinum Sound card. All the applications are installed and the system hangs while updating *drivers*. I restarted but it corrupts the whole operating system conflicting with Display Driver, Mainboard driver as well as Windows. CD/DVD Rom also disappear. I then reinstalled operating system again. I would like to request for help and solving this issue and I dont want to get rid of Creative Audigy. I have heard complaints with Hyper-threading technology but I disabled it and the same problem occured. I tried everything e.g. latest drivers from Creative website, BIOS updates, Driver updates etc etc. The problem starts once the drivers are to be updated for Creative Audigy Platinum.Anticipating your response soon.Regards,

Hi Jeremy,
I would like to thank you for your kind assistance with my problem.
Heres the good news, I finally managed to install and run my Creative Audigy Platinum perfectly.
Credit goes to your assitance and support.
For your info, I would like you to know what I really did.
I have an Intel Genuine 865GBF mainboard. I installed clean copy of Windows XP (SP) and downloaded and installed latest Chipset INF utility from Intel website. I guess this utility tells the mainboard what kind of hardware is configured on the board.
Please note that I did not add any PCI card except the AGP graphics card.
After finishing Windows XP, I installed the Creative Audigy Card in a different PCI slot. When windows started, it detected the sound card installed.
I simply ran the driver and programs from the Creative CD and it installed perfectly. I then updated the drivers downloaded from the Sound Blaster site in correct order.
After finishing with Creative Audigy Platinum installation. I installed other hardware devices, service packs, AV and applications.
Its the third day and everything is running well.
I just wrote the steps if someone else faces the same problem, he/she can sort it out the same way.
Thanks again for your help.
Best regards,

Similar Messages

Replacement for Inspire 5700 + Creative Audigy Platinum

Hi,
for many years I have been using a combination of a Creative Audigy Platinum soundcard with a Creative Inspire 5.1 Digital 5700 speaker system. I am very pleased with the quality, compatibility and easy-to-useness of this system. For games and music, I let the soundcard do the decoding and send the bits via digital connection to the Inspire system, which I set to 5.1 DIN. For DVDs, I send everything via SPDIF and let the Inspire do the decoding, either DTS or Dolby digital. Works just perfectly.
Only problem: if everything works according to the plan, I will move from Europe to the States in two months and stay there for - 3 years. Because desktop computers and probably also my Inspire 5700 system are quite tricky to ship, I decided to buy a laptop here and buy another speaker system by creative after I have a arrived in the states. Full of anticipation I checked this site to choose my future system and ... was struck by shock:
I couldn't find any system which offered the same features as the Digital 5700! All modern systems lack digital input, leave alone an external decoder and have primitive wire-remotes instead of real remotes! Why has this kind of great system disappeared? Of course you cannot buy the good old 5700 anymore, which leaves me with a great problem of how to organize a system which offers similar quality and features.
I originally planned to connect my laptop (ASUS A8JS) via S/PDIF to the new inspire 5.1 speaker set, which would then do the job of decoding digital audiostreams coming from DVDs. But well, since the new Inspire sets neither support S/PDIF nor offer external decoding, that idea has been flushed down the toilet
What do you recommend instead? I guess I will need a USB Sound Blaster in combo with an inspire speaker set. What will provide the same quality to what I had? What are the drawbacks of not having digital connections any more? How can I control sound levels of the subwoofer, center and rearspeakers, if there is no external decoder anymore? Only via software?
Thank you very much for any advice!
- spitfire

Thank you very much for your helpful replies! Future looks much brighter now
Where have you found the Audigy 2 NX? On their webpage, creative only list the USB Sound Blaster Audigy 2 ZS Video Editor or the Sound Blaster Live! 24-bit External as USB-solutions. Since I don't need the video editing capability, the Audigy 2 ZS would probably be quite an overkill. Still, the price difference between Audigy ($250) and Life! ($50) is ... drastic! Besides the video stuff and some connections, what else is the Life! solution missing? Does it have poor quality? Is there no real 3D sound, just some kind of upmixing? It's not very clear from the specifications.
The Logitech Z-5500 Digital looks very promising, too. A consequent improvement of the Inspire D-5700, just by the competition I may go for that one, but probably still need an external soundcard for 3D-sound in games.
I am not exactly an expert considering connections. So, my laptop will already have digital S/PDIF built into the headphone plug. Just from the look, I'd say this is the same kind of plug which is called "Analog/Digital-Out" on my old Audigy sound card. Now, the logitech system supports digital optical or digital coaxial as source input. Will this work with the S/PDIF headphone out, or would it require the DIN connection you mentionned? Could this be easily solved by buying an adaptor?
Looking at the picture showing the connections of the SB Life! I again am not clear at all what kind of connections there are (http://us.creative.com/products/prod...Specifications ). Is there anything compatible with the Logitech system? I guess it's no question the Audigy2 ZS is equipped with the required connections.
So, to summarize my question: could I digitally connect either my laptop or the SB Live! 24-bit external with the Logitech Z-5500, so that the latter would take care of decoding Dolby Digital and DTS sound, while the sound blaster would provide EAX and 3D sound for games?
I have also seen that Creative Labs still offers an external decoder with a lot of connection possibilities. It's just no longer part of a speaker system, but rather a standalone product: the Creative Decoder DDTS-100 for $30. Together with a good speaker system, this may be an alternative to the logitech solution, in terms of enabling to plug in other devices than just a computer (another thing I really loved about my old system).
Well, again thank you very much for your advice!
- spitfire

Creative Tutor - Will this help with Vis

[img"]http://images.europe.creative.com/iss/images/dot-clear.gif[/img] alt="" width="5" height="3">
As found on http://uk.europe.creative.com/support/contact/tutor.asp?:
You're eligible to receive complimentary telephone support for the first 60 days to help you install and get started with your new product. At any time after that for the duration of the Creative limited hardware warranty period for your product, you're welcome to use Creative Tutor for expert help and advice by phone.
Our support advisors are available to help you with installing your Creative product, solving problems, teaching you new ways to use your Creative products or walking you through the included software and applications. Your Creative Tutor session topic will be agreed on between you and the advisor at the start of the call and lasts up to 30 minutes. Your Creative Tutor session covers any one topic with which you want assistance.
A 30-minute Creative Tutor session is available any time during regular operating hours for ?6.99 (?9.99 / 5.99 CHF / 74.95 DKK / 79.90 NOK / 94.50 SEK)?(international telephone costs will also apply).
[url="http://uk.europe.creative.com/support/contact/">Click here[/url] for information on how to contact our support services.
[img"]http://images.europe.creative.com/iss/images/dot-clear.gif[/img] alt="" width="5" height="3">[img"]http://images.europe.creative.com/iss/images/dot-clear.gif[/img] alt="" width="5" height="3">
<center>Telephone numbers by Country</center>
<center>United Kingdom??? 00 353 4333200</center>
<center>Germany?????00 353 4380000</center>
<center>
</center>
Do you think they'll help us through all our Vista issues? It's only another ?4.50 to call Ireland for half an hour too.Message Edited by AnnoyedCustomer on 03--200705:55 PM

None of the new models released this week have any sort of DVI port. They all use a new graphics port called the Mini DisplyPort. This port does not adhere to the DVI standards because it is a new standard in itself. Google DisplayPort and you can find some technical info on it.
Apple has said that this will become the graphics port on all of its products in the future.
K

Creative ZEN V Plus HELP with light

My Creative ZEN is working, but i have no light on the screen, i turned the light off in the settings, and now i cant see anything, haha!
How can i fix this? :S

I have the same problem and have returned my player?I think Creative are having some problems with this product as they are saying it will take 2 months to replace player in Australia!

MSI HD 4890 power installation help with Corsair 650W TX

hey guys.
i have just got a new graphics card and i have never seen anything like it lol!!
i installed the card but i got an error message as soon as i switched on - red flashing text on screen (plus beeping noise) saying something along the lines of -YOU HAVE THE POWER LEAD OF THE POWER SUPPLY PLUGGED INTO THE GRAPHICS CARD. some of the message was off screen so i could not read it all.
what is the correct power cable installation for a card like this?
at the moment my PSU has 2 pci-e power cables.. each cable has a 6 pin connector joined with a 2 pin connector.
when i installed it, i plugged just one of the 6 pin connectors into one of the cards 2 power sockets (the one closest to the edge of the board). reading the manual it says you only need two 6 pin connectors plugged in for crossfire?
i thought the manual was fairly bare regarding any info on power connections. how do i correctly connect it? do i need to plug the extra 2 pin plug into the other spare 6 socket on the board? should i swap the position of 6 pin plug? i don't want to test anything myslef in case of damage risk.
thank you!!

Well, you solved your own issue before I finally got to your post. for resolving your issue and thank you for coming back and telling us that you did.

Install & configure lirc with an audigy platinum

Hello all the community,
Actually I try to configure lirc to manage my remote.
I'm using an audigy platinum 2zs pro, with an rm-1500 remote.
It worked when I was on debian, I just follow this : http://alexandre.touret.free.fr/dotclea … tinium-pro [fr]
But actually I can't locate the problem, I first installed with pacman and now this the source, using the livedrive_midi driver in the configure.
After configure, make & make install I did :
$ echo -e '\360\000\040\041\141\000\000\000\177\000\367' > /dev/snd/midiC0D1
# /usr/local/sbin/lircd -d /dev/snd/midiC0D1 -H livedrive_midi
$ irw
Irw work but when I push some buttons, nothing append.
In the log (var/log/lircd) :
May 10 05:43:15 mars lircd: lircd(livedrive_midi) ready
May 10 05:43:18 mars lircd: accepted new client on /dev/lircd
May 10 05:43:27 mars lircd: removed client
I read, that a led is supposed to turn on when the hub is ready.
I'm a little bit lost because everything seems to be correct.
Thx for help.

Yes when you compile from the source, binary are in the /usr/local.
In fact I just solved the problem, but I can't explain how. I tried to install lirc with a live cd of kubuntu, and it works, the led of the hub started lighting, after I come back to arch and it works again without any changes.
A little miracle

Creative Audigy 2 Platinum with WHAT YOU HEAR & MICROPHONE shows "Currently Unavailable"

I re-used my Creative Audigy2 Platinum for my new built PC used on Window7 64. Somehow, the latest Creative Sound Blaster Audigy series driver 2.18.0017 "SBAX_PCDRV_LB_2_18_0017.exe" on Creative Website (http://support.creative.com/Products...rodName=Audigy 2 Platinum&subCatName=Audigy&CatName=Sound+Blaster&V ARSET=prodfaq:PRODFAQ_150,VARSET=CategoryID:1 )for my old Audigy2 Platinum has some kinds of "bug" problem. It keeps disconnecting my internet access. Also, both "What You Hear" & "Microphone" in Recording show as "Currently Unavailable". And with that, the microphone and music does play fine on speakers or headphones, but I could not use its for talk live through the internet (i.e. PALTALK) or mixing music.
Please help and Thanks a lot!!

2014-05-28_21-43-43.jpg

Is Creative Audigy 2ZS Platinum Sound Cardcompatible with Yamaha Keyboards? (XG sound

Hi,
I have an Yamaha PSR -550 keyboard that can generate Yamaha XG sound forms in addition to General Midi. Now I want to buy a sound card that is 00% compatible with this key board so that I can connect it to computer.
Are Creative Audigy 2ZS Platinum/ Platinum pro sound cards compatible with Yamaha keyboards (especially when it comes to reproducing XG sounds)?
Thanks for your time
Vijjee

Hi,
I have an Yamaha PSR -550 keyboard that can generate Yamaha XG sound forms in addition to General Midi. Now I want to buy a sound card that is 00% compatible with this key board so that I can connect it to computer.
Are Creative Audigy 2ZS Platinum/ Platinum pro sound cards compatible with Yamaha keyboards (especially when it comes to reproducing XG sounds)?
Thanks for your time
Vijjee

Can anyone help with the installation of adobe creative suite 4 on windows 7

can anyone help with the installation of adobe creative suite 4 on windows 7

You're not going to get any help without providing FULL DETAILS about the problem and your system.
Bob

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.

You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Help with Audigy Platinum

Hello everybody. I got a new pc and I would like to install my Audigy Platinum Ex in it, but I lost the drivers and applications cds. Could someone assist me and tell me every single application and plugin I need to download for the proper use of the sound card and its external dri've?
Please help me!!
I'm desperate!.

silvs wrote:
I went on the page you told me but the downloading doesn't work, it says there's no server available for the download...
Thanks a lot anyways
The first link doesn't work and that has the index of what all the files are @ http://hosted.filefront.com/creativeiso/
I can't really help any more until the first site comes back.

Dear Jeremy-CL ! Please help me with SB1394 Audigy Platinum ex issue

I have an Audigy Platinum Ex for 4 years and very satisfied . But now i had to install Windows XP SP2 .My firewire sb394 began malfunction with Premier Pro ,5 . Under Windows XP SP everything goes well . With rear motherboard FireWire connector everything works well , but not so comfort like using external Dri've . How can I resolve this problem ? And is it possible to connect internal sb394 cable from Audigy Platinum ex Dri've , to motherboard ASUS P4P800E deluxe internal connector ? It seems to me that they are similar . Best regards from Russia / thank you ! Alexander

You can try this if you have nerves to do it:
. Get Windows XP SP install CD
2. Find following files and uncompress them if necessary
- 394bus.sys (5..2600.06 xpsp.020828-920)
- arp394.sys (5..2600.06 xpsp.020828-920)
- enum394.sys (5..2600.0)
- nic394.sys (5..2600.06 xpsp.020828-920)
- ohci394.sys (5..2600.06 xpsp.020828-920)
- 394.inf (5..2535.0)
3. Open command prompt, type sfc /purgecache and press enter key
4. Copy file 394.inf to C:\WINDOWS\INF overwriting existing file
5. Copy files with names ending in .sys to C:\WINDOWS\system32\dllcache
6. Copy all .sys files to C:\WINDOWS\system32\drivers overwriting existing files
7. If windows asks for CD cancel it to prevent it to restore files
8. Double check if the files you copied are still there and if not repeat from step 3 until you get it right
9. Uninstall firewire adapter from device manager
0. Reboot and pray
Basically that should force your XP SP2 to use Firewire drivers from XP SP. It may not work (I haven't tried it) and it may trash your machine leading to reinstallation but it may also fix things for you. Let me know if it worked.

Dolby 5.1 with Windows 7 using an Audigy Platinum EX

Hello.
Long story short.
I've mashed together three old PC's to make one reasonably ok one as a media center.
I have an old MSI motherboard, running an AMD XP 2.GB Chip with .25GB of Ram and an AGP Video card (Soon to be upgraded to an ATI 4850 AGP Card with HDMI out.
My trusty Audigy Platinum EX has been re used (again!) and after finding some drivers, everything seems to be ok!
What's the problem you ask?
I cant seem to get true 5. surround, via the on board optical out (speaker calibration wont play front centre, sub or rear speakers.)
I'm running the lot through a Creative 5. Inspire speaker system (using the optical input) if i let the Inspire system sort out the sound, I can get surround, but only if i switch on the 5. manually, and like I said, it won't play via the speaker test in windows or the creative consul on screen.
Am I missing something real simple, or is this an issue anyone else has had dealings with?
Also (as if that weren't enough) there doesn't seem to be any support for the EAX and ESS systems, and I cant use the remote control that came with the Platinum EX.
If anyone can offer any sugestions, I'd be most grateful.
With Thanks.
Andrew. (UK)

Hello again.
I've got hold of a Vista Support Pack that supposedly fixes loads of the issues I've got with an old card on Windows 7, I've pasted the notebook specs and details that came with it, and if you've any idea how I can put a downloud link on this forum so you can download it from me, you are more than welcome to try it. I'm not knowledged enough to put a link on here, but others have done it, so it must be possible... Any Ideas?
Here Goes!!!
Sound Blaster Audigy series Vista Support Pack - Compiled on Feb 24 2008 by Daniel Kawakami
Changelog:
* 02/24/2008:
- Finally fixed Speakers and CMSS setting synchronization, so Audio Center was removed.
- Completely uninstall the previous version, including all applications, before installing this one.
* 02/2/2008:
- Under certain circunstances, Speakers and CMSS setting are still not synchronized.
- Now includes the full featured Creative Graphic Equalizer, with Preset saving, see screenshot below.
* 02/9/2008:
- Changed the driver version from v2.5.0004B to v2.5.0004EQ (with Equalizer).
- Windows speaker settings are now synchronized with Audio Console / Speaker Settings speaker configuration.
- Enabling CMSS in Audio Console or EAX Settings now properly activate effects in Creative APO; Stereo focus slider does not work, so Audio Center is still required for that.
- Audigy 2 ZS Notebook is now properly supported / detected by Setup
- Completely uninstall the previous release before installing this one.
Supports both 32-bit and 64-bit versions of Windows Vista (including Service Pack ).
Supports all Audigy card with a Hardware EMU0K2 DSP chipset (OEM / Retail models):
- Audigy (including ES, MP3+, X-Gamer and Platinum)
- Audigy 2 (including Value, Platinum and Platinum Ex)
- Audigy 2 ZS (including Platinum and Platinum Pro)
- Audigy 4 (including SE and Pro)
- Audigy 2 ZS Notebook (PCMCIA) - Uses software MIDI emulation that does not (currently) work in Vista.
Does NOT support the following OEM / Retail models:
- Host / software-based cards including Audigy LS / SE / Value, Audigy 2 SE, Li've! 24-bit)
- any external Audigy soundcards
Integrated setup program to install the following items:
- Audigy series driver 2.5.0004 (the latest X-Fi driver)
- APO Interface Module .30.00
- Audio Console .20.57 (including Graphic Equalizer)
- EAX Settings .0.05
- MediaSource DVD-Audio Player 2.00.76 (32-bit only)
- SoundFont Bank Manager 3.20.20
- Speaker Settings 2.00.60
Exclusi've features in this unofficial driver:
- Equalizer
- CMSS and Stereo Surround with Stereo focus control
- Advanced EQ and Special FX available (see notes below)
- Dolby/DTS decoder (working on 32-bit/64-bit, requires Windows Vista Service Pack )
- DVD Audio (32-bit only)
- Hardware MIDI synthesizer (includes 2Mb, 4Mb and 8Mb SoundFont banks)
- 4 Gb RAM approved (tested on Intel C2D E6400, Gigabyte 965P-DS3, 4Gb RAM)
Release notes / Known issues:
- Windows Security warning during driver installation
When prompted with ?Windows can't verify the publisher of this driver software?, choose ?Install this driver software anyway?.
- MediaSource DVD-Audio Player requires Audigy 2 or better
Do not install if you have the first Audigy model.
The application does not support Windows Vista 64-bit and setup will close with an error message.
- WaveRT Pull Mode enabled by default
Does not seem to cause any problems, but if you ever need to disable it, follow these steps:
- run the Registry Editor (Regedit) and open the following registry tree:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class
- select Search (or press the F3 key) and type EnableWaveRTPullMode, deleting the value when found.
Restart the computer.
For more information on WaveRT, access:
<a rel="nofollow" href="http://www.microsoft.com/whdc/device/audio/wavertport.mspx"]http://www.microsoft.com/whdc/device/audio/wavertport.mspx[/url]
- Built-in Decoder (requires Windows Vista Service Pack )
To use the built-in decoder, make sure it is enabled in Audio Console.
Select ?SPDIF Out (Creative SB Audigy (WDM))? as the output device of
your player and then configure the AC3/DTS filter to send the stream
through SPDIF.
When you restart your computer, the Tone settings (Bass and Treble) are not applied.
Just readjust one of the controls one time per boot.
- EAX effects, Advanced EQ and Special FX
EAX effects only work in 4., 5. e 7. speaker settings.
Advanced EQ and Special FX only work in 2. speakers or Headphone settings.
- EAX effects, Advanced EQ and Special FX (Using SPDIF Out)
All effects work properly, but when you restart your computer, the Tone settings (Bass and Treble) are not applied.
Just readjust one of the controls one time per boot.
- There is no sound in games with OpenAL support or using Creative ALchemy
Disable Advanced EQ and Special FX selecting ?No effects? before running the game or program.
- Equalizer settings are lost
It happens after you run a game with OpenAL support or using Creative ALchemy. This issue also occurs in Windows XP, so it is not specific to this Windows Vista driver.
When you restart the computer or run Equalizer, the saved setting is automatically loaded.
- No sound when CMSS is enabled using Audio Console (4. or more speakers)
Just move the Stereo Focus slider and set it back to the desired position, even if it is 0 (zero). Once the setting is saved, works properly. This issue does not affect EAX Settings.
- Windows Vista MIDI Device Configuration Utility
Use this utility to change the MIDI playback device for 32-bit and 64-bit applications.
The driver installer automatically selects the first hardware MIDI synthesizer found.
Note: The Audigy 2 ZS Notebook (PCMCIA) does not have a hardware synthesizer.
Some screenshots:
- Equalizer:
- Stereo Surround:
- Decoder:
- Mplayer Classic: select ?SPDIF Out (Creative SB Audigy (WDM))? as the output device of
your player
- Mplayer Classic: configure the AC3/DTS filter to send the stream through SPDIF
- Hardware MIDI:
Hope this is of some help?
Let me know if you've any idea how to upload the programme!!
Kind regards.
Andrew.

Help with an Older Sound Blaster Audigy Card! Computer freezing on driver upda

Hey everyone,
I'm new to these forums and dont know if anyone still has experience with the older cards.
I've had a Sound Blaster Audigy 2 Platinum for about 6 years now and noticed some popping and sometimes the card began to emit a high pitched whining sound. Thus I decided to install the newest drivers (can't hurt can it's)
However, when I finished installing the drivers, my system refuses to start. Sometimes it's at the Windows login screen, sometimes right after.
I finally got something that may be the reason why my system is hanging. I have a message that pops up that says:
Box Name: ReadReg Application :Version 6.0..36
Message: Completing installation of your audio card
??? Please wait.
My computer is now frozen.
Here are my system specs if it helps
P4 2.66Ghz
ASUS P4S800D-X
PNY 6800GT
SB Audigy 2 Platinum
GB Corsair XMS3200C2PT (2x52MB)
Windows XP Pro
DVD+/-RW DL
DVD ROM
After I did a system restore, the sound driver was missing. Said Creative Audigy in the driver section with the yellow exclamation mark. I installed the new drivers again with the same problem.
Any help is welcome!? Thank you for your time and consideration.
Message Edited by Bane99 on 2-02-2008 07:00 PMMessage Edited by Bane99 on 2-02-2008 07:0 PM

I would:
Pull the sound card.
Start up.Enter the BIOS setup utility to make sure your MB recognizes the change.
Save the BIOS
Start again.
If Windows works.
Run a thorough virus scan (I hope you're running some reputable anti-virus software!!!)
Install Service Pack 3.
Re-install the sound card..
I'll bet Windows finds a driver for it that works. If not, run Windows update manual and see if there's a driver update for the card.
If none of the above helps, well... I confess, I reinstall Windows at the drop of a hat and that usually solves all problems. Do it on a Sunday so you can watch football while Windows churns.
Power Quest Dri've image has saved me from the Windows install horror on many occasions. I think Symantec has pulled the program but there must be something similar out there. Buy it. And in the future, remember, if it ain't broke, don't fix it!
Good luck.

Headset no longer works with Audigy Platinum dr

I have a Logitech headset that plugs into the headphone and mic jacks on the Audigy Platinum dri've. On Saturday I had to do some work in my computer, so I disconnected the dri've from the card to get the data cable out of the way.
This may not be related (I hope not), but I plugged my floppy dri've in wrong and fried the floppy dri've and melted the wire to the PSU. I got a new floppy dri've and PSU. I don't believe the sound card or Platinum dri've were effected because they both work fine otherwise.
Anyway I no longer get any sound from my headphones when they're plugged into the dri've, but do get sound when they're plugged into the Creative Labs remote control for my speakers. I get no sound from my mic when it's plugged into the mic jack on the Platinum dri've either. I haven't tested it with another jack yet, but assume it'd work.
I also notice in my Windows mixer, that the option for Line In/Mic 2 is no longer there, either in the main part, or under Recording. Line In/Mic 2 is the mic jack on the Platinum Dri've.
The Platinum dri've works fine otherwise. I can use the firewire port on it and I know it's receiving power because I can see the red light in the optical connector. To be sure, I went back inside my computer and doublechecked the connections. It IS hooked up properly.
How can I get the jacks to work again, short of uninstalling/reinstalling the driver? I don't think this is necessary because the sound works otherwise. Thanks all!

The Audigy dri've works from three different cables. One is the power cable, one is the IEEE394 cable, and the last is the data cable. If the power cable and IEEE394 cables are connected, but the data cable is not fully seated, you will see power from the optical output and the 394 port will work, but the inputs and outputs will not work or be seen by the Windows mixer.
I would definitely try reseating that data cable. Also make sure that none of the pins are bent. If that doesn't work, you may want to try moving the card to different slots.

Creative Audigy Platinum Installation Help with Pentium 4 3.2GHz HT Enab

Similar Messages

Maybe you are looking for