Creative Cloud Desktop App in English

Hi all,
I don't know if this was solved before and I've been looking for a solution but didn't found a clue.
My CC desktop app is installed in to my mac but everything is displayed in english and it should be in Spanish. When I install any app (Photoshop, InDesing...) everything is ok and translated to spanish but the desktop app itself remains in english.
The problem is that everything I have access to from the desktop app is in english (videos, turorials, help...).
Is there any way to change the default language for the Creative Cloud Desktop app itself?
My system is Mac OS 10.7.5 on a MacPro, not the new one ;-D
Thanks for any help.

Preimpresion what language is your current User account set too?  What about the Root user account does it have the same language setting?

Similar Messages

  • Why is the Creative Cloud desktop app not seeing that Photoshop CC is already installed?

    I have Photoshop CC 32bit and 64bit installed on a W7 64bit, 3770, 32Gb ram etc system.  No operating problems with Photoshop CC at all.  But I have just used the Creative Cloud desktop app (I'm not sure if "app" is the right term - it looks like a CC "Manager") - red icon - to update Photoshop CC.  No problems with this.  But curiously, where Photoshop CC is listed in all the available CC programs, its status is shown as "install".  It is already installed.
    Grateful for any explanation.  I'm not losing sleep over it, just curious.  Thanks.

    Make sure that your Language settings are the same between the apps and the Application Manager.  i.e.  Both English North American or English International.  (I had the same problem, and that fixed it.)

  • Language selection is disabled (greyed out) - Creative Cloud Desktop app

    Hi,
    Like the picture below shows, the language selection in the Creative Cloud Desktop app is disabled. (as well as everything else in the Apps tab)
    I would like to change the language to English, but how?
    - Lars Olsen

    Hi LarsOlsen,
    Welcome to Adobe Forum,
    It will depend on your operating system. Windows users have reported the need to remove and reinstall the application for the langauge to switch.
    Macintosh users have mostly reported the same behavior with the language changing without the need to reinstall.
    This link may be helpful: http://helpx.adobe.com/creative-cloud/kb/change-installed-language.htm l.
    You need to adjust the language setting in the Creative Cloud application.  Please see Adjust the install language | Creative Cloud applications in the link
    above.Please let us know if you require further assistance.
    You can contact Adobe Support via http://adobe.ly/yxj0t6.
    Regards,
    Rajshree

  • My Creative Cloud desktop app installs in Danish

    My Creative Cloud desktop app installs in Danish and I don't know how to change to English.

    Hi George,
    Please launch CC desktop. At the right hand side top you will see a drop down arrow. From there select preferences. Select Apps and change the language to English.
    Regards,
    Romit Sinha

  • Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

    I have been trying for 2 days now to get this resolved.
    Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
    It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
    I restarted my machine, and tried again. Same issue.
    I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
    He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
    I ran out of time and had to stop after being on with them for over an hour.
    Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
    I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
    Thank you for your time and assistance.

    Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  Error 213 indicates there was problem locating the update or an incorrect URL.  The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

  • CC apps only have try button in Creative Cloud desktop app

    I received a free 1 year membership because i attended the Adobe Max Conference. I activated the membership in May 2013 and when I go to my profile at adobe.com it says the creative cloud membership is active until May 2014.
    I updated my Creative Cloud desktop app yesterday to download the CC apps and did not have any problems or get any errors. All my CS6 programs are listed in the app along with the CC programs but the CC programs have a try button, not install button. Do I need to re-enter my creative cloud activation code again somewhere else so the programs I download are not trial versions.
    I'm using OS10.8.4

    Jodi I am showing 4 successful activation requests from yesterday.  If you are continuing to experience difficulties then I would recommend contacting our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • The 'Apps' tab in my Creative Cloud Desktop app shows a Download Error

    I have tried uninstalling, downloading, and reinstalling Creative Cloud Desktop and continue to get the Download Error prompt.  It either shows the Download Error prompt or it continues to just think and think and think.  All the other tabs work normally. I've also signed out and signed in of my CC account multiple times . . . with the same outcome.
    All of this started after I had updated all the available updates . . . I was also looking to install Lightroom CC.

    You may try providing full permissions to Adobe folders under ~/library/Application Support and /library/Application Support.
    Then launch Creative Cloud app and try loading Apps list 
    Still same ?
    Try below steps :
    1)
    Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
    2)
    Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
    (Applications>Utiliites)
    Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
    3)
    Trash Adobe Creative Cloud from Applications well.
    4)
    1) Right click on Finder icon and  select "Go-ToFolder " option.
    2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
    ~/library
    3)Then navigate to Application Support>Adobe.
    Open Adobe folder and trash folders named AAMUpdater and OOBE.
    5)
    1) Right click on Finder icon and  select "Go-To" Folder option.
    2) You will get a text box, type-in below command and then hit 'Return' key.
    /library
    3)Then navigate to Application Support>Adobe.
    Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
    6)
    Click on the below link and download & run Adobe Cleaner tool :
    Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
    https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/…
    7)
    Click on the below link and download and install Creative Cloud desktop app.
    https://creative.adobe.com/products/creative-cloud

  • Creative Cloud Desktop App refuses log-in for Windows 8

    I've been getting this "unknown server error" for 4 days on my windows 8 creative cloud desktop app. I cannot install other CC aps until you resolve this.
    -- This has been a problem ever since creative cloud FORCED me to "upgrade" the creative cloud desktop app last weekend. 
    The Desktop CC app worked fine before the forced upgrade.
    The error looks like this on my screen...
    http://s24.postimg.org/rta8cf9dh/retry.png
    To solve the problem, you must explain how do I get the upgrade creative cloud app to read my correct log in info?
    I'm using windows 8, AND I've already tried the following...
    1. re-installing creative cloud from the creative cloud website (did it 4 times now)
    2. changing the folder "OOBE" to "OOBE_old" (did not work)
    3. I also tried installing this exe: PC: http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationManager7.0_all.exe , which did not work

    Hi Terranovascreen,
    Which OOBE folder have you renamed ? There are 2 which exist.
    Please follow the suggestion in the link below which might help :-
    http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    --Manish

  • Creative Cloud desktop app totally empty - not even Preferences...?

    I have from before Production Premium CS6 and Lightroom 4 installed on my computer (Windows 7 64-bit, 16GB RAM).
    I joined then CC Photography Package and after login to my account I went to the DL section to download one of the programs and install it. The Creative cloud desktop app is installed, but it is empty. Not only is there neither a Photoshop CC nor a Lightroom 5 there, there's no menu and if I try to determine the app version as in http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-missing-text.html - there's not even a Preferences to select...
    I get no error message, and going to the Download center and trying to download Photosgop or Lightroom just gets me a blink of "waiting for creative.adobe.com..." and then focus is changed to the empty Creative Cloud desktop app.
    Checking my account I can see that both my product licences for CS6/LR4 are there, as is my CC Photography package.
    I can add that I have restarted the system, reinstalled the Creative Cloud app and tried other things I can think of. But I still only get an empty Creative Cloud app, without a possibility to login to my Adobe account.

    Here's from the PDApp.log:
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Successfully opened opm session, db location:C:\Users\Tommy\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | OPMWrapper allocation succeeded
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | This product version is for GM
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | URL retreived from dispatchlib https://ims-prod06.adobelogin.com
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Created IMSLib instance with LEID:GM and endpoint:https://ims-prod06.adobelogin.com
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | No Record found for the input fields in opm_getValueForKey
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib_OPMWrapper |  |  | 19248 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Failed get proxy credentials from local store while creating IMSLib Ex instance ...
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Performing registeration of client to group
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing IMS_registerClientToGroup..
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Performing opm_getRecords...
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | returning size of value as:12 in opm_getValueForKey
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Registered Client to group successfully!
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Performing fetch default user for clientID...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing fetchDefaultUserInfoForClientId...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | No Record found for the input fields in opm_getValueForKey
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib_OPMWrapper |  |  | 19248 | Failed in getting value for key in OPMGetValueForKey domain:IMSLib subDomain:CSServiceMap key:ACCC_CS7
    12/29/13 19:03:21:516 | [WARN] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | Failed in fetching default user id for the service, while processing fetchDefaultUserGUIDForClientID
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Failed to get default user for clientId in fetchDefaultUserInfoForClientId...
    12/29/13 19:03:21:516 | [WARN] |  | ASU | OPM | P7Native |  |  | 19248 | failed in IMSLib's fetchDefaultUserInfoForClientId function, in getDefaultUserForClientId
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing releaseData...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Unable to find default user for client_id: ACCC_CS7

  • Why is it so hard to find the download link for the Creative Cloud desktop app?

    So - I have a subscription and I needed to move the location where the files were on my computer. The easiest path is to uninstall and reinstall. So I used the Adobe uninstaller tool (which, even though I told it to uninstall everything, does not uninstall everything). Then I rebooted. All Adobe CS creative cloud desktop apps are gone. I log into my Adobe account online, and the only thing I can find are downloads for downloading "trials" of the adobe apps - this is whilst being logged in. And to download the trial it starts to ask me questions about how I will use it etc. so I didn't bother.
    When I go to the page that has what ostensibly looks like it will lead to the Adobe creative suite downloader/desktop tool, it takes me to the list of ALL adobe desktop app "trials".
    I finally found it by hunting around in the help screens and Google for five minutes, but it's still obnoxious that there is no link to directly download the Creative Cloud desktop app here, which is where it sends you:
    http://www.adobe.com/creativecloud/catalog/desktop.html
    Instead all you see are a bunch of "Trial versions", even though these are included with the adobe creative cloud subscription.
    So I don't really have a question, more of a rant at the stupidity of the way this is set up. When I'm logged in, I should be able to access the downloads, or at least the tool that lets me download the downloads, without spending time hunting around for it. It's ridiculous that it's not set up that way currently.

    Same with me here is the link I found and used
    https://creative.adobe.com/products/download/creative-cloud?version=2.0

  • Adobe Creative Cloud desktop app; proxy password

    Hi,
    We have some trouble with setting up Adobe Creative Cloud. Our department has an VIP portal on Adobe in which we can provide 'seats' to our users.
    Recently we have added an InDesign CC to an user. The user has already have the Adobe Creative Cloud desktop app downloaded and installed !, but is asked to fill in the Proxy Password (Windows).
    We have tried to use our credentials and the users' but it didn't help. Also we tried to remove opm.db file from the computer and re-open the desktop app. Didn't work either.
    Adobe Chat Support doesn't help either.
    Can anyone please help us to solve this, so that we can install the requested product for the user?
    Your help will be highly appreciated.

    Hi Jos,
    Adobe creative cloud desktop does support proxy auto config file however you may need to open outbound for below Adobe links on your firewall.
    Address
    Ports
    ccmdls.adobe.com
    443
    ims-na1.adobelogin.com
    80
    443
    ims-prod06.adobelogin.com
    443
    na1r.services.adobe.com
    80
    443
    prod-rel-ffc-ccm.oobesaas.adobe.com
    443
    prod-rel-ffc.oobesaas.adobe.com
    443
    lm.licenses.adobe.com
    80
    443
    ccmdl.adobe.com
    80
    swupmf.adobe.com
    80
    swupdl.adobe.com
    80
    prod.acp.adobeoobe.com
    443
    interaction.adobe.com
    443
    Thanks,
    Ashish

  • Adobe Creative Cloud Desktop App Doesn't Work Windows 8.1

    The Creative Cloud Desktop App doesn't work on my PC running Windows 8.1. As shown below, no apps appear and the settings dropdown does not function with either left or right click. I have tried to uninstall, reinstall, change the name of the OOBE folder, connect directly to my cable modem by passing my router, removing all internet & firewall protection and I am unable to download any CC apps that I do not have on my PC. I have been updating existing apps from the help menus in the apps and have not used the CC app for downloads for a long time so I do not know when the problem started, but it does not work now. Any suggestions would be appreciated. Automatic updates are also not working.
    Thanks,
    Barry

    Turning off "Enable Protected Mode" in the Security Tab of Internet Properties allowed the Creative Cloud Desktop App to function properly. I am still looking for a better long term solution that does not put my computer's security at risk.

  • My Creative Cloud Desktop App says that apps are installed that aren't.

    Important thing to note: I system restored yesterday, which removed the programs that I had installed the day before.
    After my earlier discussion received no answer, I searched for more solutions and found one from only two weeks ago that now suggested that the OOBE folder I was renaming was not the correct one. I should go into Program Files/Common Files/Adobe and rename the OOBE folder there to OOBE_old. While I'm searching for this I'm on the phone with a customer service representative I annoyingly cannot remember the name of who is asking for remote control of my computer, which I am loathe to give him, obviously. So I tell him that I'm in the process of executing this solution which he says is fine. So, I execute the solution and finally, the Creative Cloud Desktop App does not launch with a blank screen! It actually asks for my username and password! I enter it and get to the normal page where it has the list of installed apps etc. Except, there is no trace of those installed apps on my computer, indeed, the Creative Cloud Files folder is empty. They are not in my list of installed programs. Because, of course, they were removed yesterday by the System Restore. But, it now does not give me the option to reinstall it. I tell the customer service representative this. Then, the customer service representative hangs up on me. Hangs up on me.
    I still don't have a solution, and the man who could have given me one clearly did not deign to do so. Is he representative of your customer service?
    I more care about this problem, to be perfectly honest.

    For the benefit of anyone who experiences the same problems as me, this is what I did to solve it:
    I executed the Adobe CleanerTool to wipe Creative Cloud. Then I executed it again to wipe all evidence of Creative Cloud apps. Now! It works! No thanks to the customer service.

  • Creative Cloud desktop app opens but is blank.

    Creative Cloud desktop app opens but is blank.
    Here's what I see..
    Nothing shows up.
    Tried to uninstall, with intention of reinstalling but when I used the uninstaller a popup notice says that it is uninstalled but with errors. No more detailed info of errors either.
    Please advise.
    Thank you.
    -JJ

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Uninstall Failed, Not listed in Creative Cloud Desktop App list

    I keep trying to uninstall ANY and ALL of the Creative Cloud programs downloaded on my computer - Illustrator, InDesign, Photoshop, Premiere Pro - and I keep getting the message in the screen shot I've attached. This goes for the CC AND CC 2014 versions. I have them all. None are appearing in my Creative Cloud deskop app. It is saying I have no apps downloaded. Right now I am in the middle of installing all of the CC 2014 versions (even though the programs panel of my computer (Windows 7 64 bit) says all of these programs are already downloaded, screenshot included below also).
    In fact, moments ago - today is 10/24 - my install of InDesign CC 2014 just completed yet my computer says it was installed on 10/6???? Yes, even after a reboot.
    Please note: This morning I started by uninstalling the Creative Cloud Desktop App and then reinstalling it successfully.
    AND YES, I have already tried the Cleaner Tool 5 times, so please DO NOT suggest that. It does not work. I've also rebooted my system several times.
    There is no firewall on my computer. Virus checking is not blocking it either.
    Any one else experiencing the same? I need this fixed yesterday. I haven't been able to work in 24 hours.
    Please help!

    I'm experiencing this same problem where I can't uninstall or install any CC products, and haven't found a resolution yet. The cleaner tool definitely doesn't help and I keep getting messages that the uninstall failed.

Maybe you are looking for