Creative cloud does not ask for sign in
I renamed the opm file to old and reran creative cloud. It just created a new file and did not ask for a login????
Message was edited by: semicolen
I can't download any programs from the web site
Hi Ckxian,
Please refer the following help document on the error message " You have been signed out"
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
If it does not resolve the issue then try to rename the OPM.DB file from the following location.
Win: C:\Users\USERNAME\AppData\Local\Adobe\OOBE
Mac: ~/Library/Application Support/Adobe/OOBE
Note: Please make sure your login ID does not contain any special character in it.
Please let me know in case still having problem.
Regards,
Sumit Singh
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Thanks for your help - I looked for C:\Users\<user account>\AppData\Local\Adobe\OOBE folder as it said in the article you recommended - but it came back 'not items match your search' - I have made sure in the settings that 'show hidden files' is ticked.
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Hi Ckxian,
Please refer the following help document on the error message " You have been signed out"
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
If it does not resolve the issue then try to rename the OPM.DB file from the following location.
Win: C:\Users\USERNAME\AppData\Local\Adobe\OOBE
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Regards,
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Please follow the below steps to remove the error message of "You have been signed out".
1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
2: Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
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