Creative CLOUD does not work

I just got a new computer with windows 8 operating system...joined this adobe creative cloud mess. Photoshop, which i joined for, is not even downloaded... Lightroom has downloaded and works, nothing else works. I spent thelast two days reading all of the information about everything, and nothing works... all of these discussion forums, offer no answers, i want the program to work, and i would not like to pay for days of troubleshooting, and your quick fixes that you have used in the past, i want it to work on my computer without having to take another college class and reading all of the previouis problems, because i had faith enough to join without looking into reviews on google, about how bad this service is.
This has been an awful experience, it is not even simple enough to just report issues and get a response, as i am spending my money on your product and it isnt working, i call for help, and you are closed for the holidays, but your system to take my money is not closed...That is very special. Thanks for your blacker, than black friday.
I dont want a refund, i love photoshop, i need for someone to help me to make this work. Can someone help me to make this work, and can i get the beginning date of my membership to be the day that the program actually works, at the same price that i have paid initially?

Hello,
sometimes some of them behave like bulls in a china shop. Despite this negative news, you might be consoled a little bit, because I also had to do this experience.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

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My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert

My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert

Try perform below steps.
Open task manager by pressing Ctrl + Shift + Esc keys. Click on more details if the option available.
Then end all Adobe related processes, including Creative Cloud and Coresync ( if running )
Then hold windows key on your keyboard and Press R key.
It will open Run window
In Run window, type Appdata and click on Ok
Open Local > Adobe folders
Delete AAMUpdater and OOBE folders
Then navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe Application Manager and OOBE folders
Go back to Program Files (x86) and Open Adobe folder
Try deleting Adobe Creative Cloud folder, if it is not allowing rename it to Adobe Creative Cloudold
Download and install Creative Cloud App from below link
https://creative.adobe.com/products/download/creative-cloud
Then check

Creative Cloud Does Not Work - Need to Cancel

Several months ago I decided to try Creative Cloud rather than purchase software update when I switched from my MAC to a new Windows 8 PC.
Initially I was able to sign up and download but the products locked up and I could not use.
I uninstalled and reinstalled but same issues.
I updated OS to Windows 8.1 and tried to download again. Still won't work.
So I refreshed my PC which removes all software and puts it back to state it came from factory then updated all Microsoft software and drivers etc.
Reinstalled everything with few issues except for Adobe Creative Cloud.
I can log in, but when I go to the page for Documents or Download all I get is a blank white page whether using IE or Chrome (latest versions of each).
I can't see any download links so I can't install products so I can't use.
After months of paying for something I can't use I am giving up. I want a refund. I have spent untold hours trying to get this to work. It simply isn't worth the hassle.
I have good bandwidth, a relatively new and powerful computer, all of the latest updates for OS etc. No issues with Microsoft products or other products - just Adobe Creative Cloud problems.
Please have someone contact me about how I can cancel and get a refund. I am certain you can tell from your servers that I have not used the products in months after initial download and issues resulting from that.
I don't have time to spend hours trying to get something to work and I can't tell you how many hours I spent on the refresh which was simply to try and get Adobe Creative Cloud working since everyting else on my computer worked but Adobe would cause lockup and even blue screen in one instance when I tried to utilize.

Hi Ed@IMN ,
Welcome to Adobe Support .
We would hate to see you go , you can contact us using the below mentioned link and our Suport Team will help you in resolving your concern.
http://www.adobe.com/support/download-install/supportinfo/
Thanks!
Garima

Adobe Creative Cloud does not support Bootcamp by Apple IOS operating system, but does work with boot camp Win 8.1 why"

Adobe Creative Cloud does not support APPLE latest IOS operating system, but does allow Windows 8.1 to be accepted. This seems a shame to me, as
Apple IOS is the leader in graphics, photography. The advertising states it is usable under both APPLE IOS and Microsoft 8.1 windows operating systems. Adobe Support Chat Sooraj tells me on 02/19/2015 that i must buy two computers to have it operate on both operating systems. Adobe will not support apple's Boot CAMP allowing both operating systems.
i love the apple product and love the ADOBE Photoshop CC, but it simply does now work with an apple keyboard and a WiN operating system. .[email protected] Adobe Creative Cloud

In Thehatters defence, this was initially posted in the MacbookPro forum and then moved to Boot Camp,
If you have any joy solving your trackpad device driver issue, feel free to post here (there might be a similar fix for my wireless adapter device)
Thanks

The Apps panel of my Creative Cloud does not load. How can I get it to load?

I recently downloaded Creative Cloud to try Dreamweaver, however, the Apps panel of my Creative Cloud does not load. I've tried restarting the laptop, opening and closing the application, etc. How can I get it to load? I use a MacBook Pro OS X Version 10.9.5.

Computer died need code can you please post a screen shot of the error message. The current released version is 1.8.0.447. The release notes for the Creative Cloud Desktop application can be found at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.

My creative cloud does not have after effect? what should i do ?

my creative cloud does not have after effect? what should i do ?

you can download, install and run 32 bit trials but you cannot license them.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Creative Cloud Does Not Start - Help!

If anyone from Adobe is watching this. I was considering switching from Aperture to Lightroom CC. I was able to install the trial and it works fine. However, all of a sudden, Adobe Creative Cloud App will not run. The icon appears for a moment then disappears.
I have tried almost everything listed here - installing and uninstalling, Creative Cloud Cleaner, running as root, running in a new admin account and so on. All are no goes.
I really would like to be your customer, but since I can't get live support, and I am not going to sign up only to find the paid CC does not work either, I hope you are able to help me.

Refer this link :
Creative Cloud won't launch on Mac OS 10.10.3
Still same ??
Try with solution provided in the first link I provided:
Message from Danny :
Success!
Hope this helps someone in the same situation. (This is for a Mac, OS 10.9.5)
This is what I did.
Started the computer in SAFE MODE, Creative Cloud Desktop (CCD) started.
Restarted under regular user mode. CCD did not start.
Removed all login items from System Preferences > Users & Groups (I think this step could be skipped and only tried if the following doesn't work.)
Go to Library folder. Rename LaunchAgents folder to LaunchAgents_old and Launch Daemons folder to Launch Daemons_old
Create new folders called LaunchAgents and Launch Daemons.
Move all items NOT containing the name Adobe from the "old" folders and put them in their respective new folders.
Go to ~/Library and do the same thing with LaunchAgents folder.
Restart the computer and see if CCD opens. Mine DID!!!
Using the uninstall Creative Cloud, uninstall. Then reinstall CCD. (This should put new items in the LaunchAgent folders.)
Restart the computer and see if CCD works. Mine Did and I seem to be good to go.

PS Cloud does not work with Windows8

Why is there no warning when you buy or subscribe to Adobe Cloud alerting you that PS CC does not work properly with Windows 8??? There is no customer service agent to work with you on fixing the problem, and I am not a programmer... so I do not have the knowledge or the time to figure out how to update video cards and drivers...

You have a bit of a misconception. Adobe software in general works just fine with Windows 8.
YOU are the system integrator of your computer. It is YOUR responsibility to ensure the computer provides the essential facilities that the application software you try to run needs.
As you have chosen Windows, not OSX, you will need to learn enough about how to set up and maintain your system so that it works. This will involve learning how to get the proper drivers into your system to make it capable of running Adobe software.
It's not a difficult process.
-Noel

Creative Cloud does not show applications

My creative cloud app does not show any of my applications and does not allow me to do any updates. Please help.
Thank you.

Dear Mylenium and Jeff
I have now re-installed Acrobat Pro on my Vista based machine. I did it outside of the Cloud apps by downloading the trial package as it was explained to me in a support conversation / chat window that Adobe don't support Acrobat Pro 11 on Vista and it has never been tested.
Having managed to install it, I opened it and instantly I was offered the opportunity to download content - I declined - but I did checked and I was logged into my Adobe Creative Cloud account at the time - and the Acrobat Pro installation is not telling me its in demo / trial mode - it is properly installed.
While I am completely bemused at the statement that Adobe does not support Acrobat Pro on Vista I am satisfied it is working.
I did save the support chat text just in case anyone contested the facts.

Adobe Creative Cloud does not show all my apps as registered.

Adobe Creative Cloud properly shows my Adobe Photoshop CS6 as registered. However, it does not show my Adobe Acrobat XI Pro, or my Adobe Photoshop Lightroom 4.4 as registered. How can I get these programs to be properly registerd as "MY APPS" in Adobe Creative Cloud? I am running Windows 8 and have had photoshop for a number of years. I installed Acrobat XI Pro in December, but it has never been recognized in Adobe Creative Cloud as registered.

Hey Pete,
I'm not sure why Acrobat XI is not recognized. It is on my system. Maybe try uninstalling and reinstalling it.
You can uninstall through the OS
Control Panel > Programs & Features
and then reinstall it through the Creative Cloud app or https://creative.adobe.com/products

Adobe Creative Cloud does not register all of my Adobe programs.

Adobe Creative Cloud properly shows my Adobe Photoshop CS6 as registered. However, it does not show my Adobe Acrobat XI Pro, or my Adobe Photoshop Lightroom 4.4 as registered. How can I get these programs to be properly registerd as "MY APPS" in Adobe Creative Cloud?

I didn't have a trial version when I installed Acrobat, but I did have the free version of Reader installed at the time.
I've had Adobe Photoshop for many years, and have upgraded a couple of times. Photoshop CS6 and Lightroom was purchased a year ago (so it is not the latest). Acrobat was purchased in December of last year, which is the latest. It's been awhile, and I should have got on this sooner.
So, everything was OK last year, until I installed Adobe Acrobat XI Pro, which does not show up on the CC app.

Creative Cloud does not relaunch

Hi Everybody,
I am trying to solve my issue for few weeks now. I was contacting Adobe in my country and in English through chat.
I am not able to renew my Creative Cloud subscription. I spent hours on different chats with several people, including screen sharing while the agent was trying to solve the issue.
Last Thursday I have been promised a contact within 2-3 days to solve the issue. 3 days passed, today they need another 48 hours.
I am using Creative Cloud for business and this is influencing my tasks. I am not able to work. I may use clients.
I think Adobe should have a sollution in such cases as I am literally loosing money.
When there were existing the box versions of Adobe, there was no problem. Or if it was it was usually a hardware issue that I was supposed to solve myself
and not to blame anybody.
At this moment I think this is going too far.
Has anybody had a similar issue and can advice?
Thanks
Doro

Divaviva please try solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

Creative Cloud does not open

I successsfully installed creative cloud on my desktop, but it will not open. I get a message saying it unexpectedly stopped working, it is closing, and a message has been sent to see if the problem can be diagnosed.

Marilyn_lydic which operating system are you using exactly? Do you receive any specific error messages? Have you tried removing and reinstalling the Creative Cloud Desktop application?

Creative cloud does not ask for sign in

I renamed the opm file to old and reran creative cloud. It just created a new file and did not ask for a login????
Message was edited by: semicolen
I can't download any programs from the web site

Hi Ckxian,
Please refer the following help document on the error message " You have been signed out"
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
If it does not resolve the issue then try to rename the OPM.DB file from the following location.
Win: C:\Users\USERNAME\AppData\Local\Adobe\OOBE
Mac: ~/Library/Application Support/Adobe/OOBE
Note: Please make sure your login ID does not contain any special character in it.
Please let me know in case still having problem.
Regards,
Sumit Singh

Creative Cloud does not let me sign in! I redownloaded it a bunch of times already

Right when I sign in, it says I've been signed out. I've tried quitting it and opening it again. I've tried uninstalling it and reinstalling it. No luck. HELP !

Hi Ckxian,
Please refer the following help document on the error message " You have been signed out"
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
If it does not resolve the issue then try to rename the OPM.DB file from the following location.
Win: C:\Users\USERNAME\AppData\Local\Adobe\OOBE
Mac: ~/Library/Application Support/Adobe/OOBE
Note: Please make sure your login ID does not contain any special character in it.
Please let me know in case still having problem.
Regards,
Sumit Singh

Creative CLOUD does not work

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