Creative cloud failed to update error code: 1

free trial of creative cloud failed to update error code: 1  so I couldn't use the creative cloud. Please help, thanks a lot!!

Hi jadyyuk,
Please try the solution mentioned in the KB : http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html

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    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
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    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
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