Creative Cloud installer sticks with Lightroom 4.1 instead showing and installing 4.3
What's wrong with the installer? (see topic)
I had 4.1 installed as separate installation before I switched to the creative cloud.
Apparently there is at least one installation bug: I removed Lightroom completely by using uninstall. Afterwards installed it via the creative cloud installer. Lightroom gets installed to C:\Programs Files\ where it was installed before, completely ignoring the Install path given in the creative cloud installer (which is C:\Adobe for me), which even makes the installer not activating the "Launch app" link, as the software is not installed where it expects it.
So that's two things to fix: Lightroom 4.3 not available in creative cloud, install path gets ignored by Lightroom installation. :-(
Thank you for the information about the custom installation path. You should be able to install Lightroom 4.1 to the default location and then install Lightroom 4.3. Lightroom 4.3 will then utilize the licensing information from Lightroom 4.1.
We are looking at providing an updated version of Lightroom within the Adobe Application Manager in the future.
Similar Messages
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Since today my Creative Cloud starts only with white background and nothing else. I reinstalled it two times, but the Problem still excists.
Thx for help
BPHi,
Please try this--
1. Quit the CC Desktop application by clicking on the 'Tools' icon (top-right) and choosing quit from the drop-down.
2. Go to C:\Users\<username>\AppData*\Local\Adobe and rename OOBE folder to OOBE.old.
Launch CC Desktop application again.
*AppData is a hidden folder.
Let me know the outcome.
Regards
Sarthak -
The creative cloud installs but i do not see any apps to install
the creative cloud installs but i do not see any apps to install
Without knowing anything about your system and other details we can't tell you much.
Mylenium -
Crash when launching creative cloud installer
Launching creative cloud installer crashes with:
<pre>
Process: Creative Cloud Installer [88119]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [135]
User ID: 501
Date/Time: 2013-06-20 15:50:27.919 +0530
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x954f03ba __kill + 10
1 libsystem_kernel.dylib 0x954ef4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x95f6d51b abort + 215
3 libc++abi.dylib 0x95ef77e0 abort_message + 151
4 libc++abi.dylib 0x95ef5249 default_terminate() + 34
5 libc++abi.dylib 0x95ef5289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x95ef52f1 std::terminate() + 23
7 libc++abi.dylib 0x95ef63e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x0015c08f 0x86000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x0015c1d6 0x86000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x0015b8de 0x86000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x0015b94c 0x86000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x0015bc0a 0x86000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x0015bda6 0x86000 + 875942
14 dyld 0x8fe98cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fe98fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fe95268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fe950ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8fe86e05 dyld::initializeMainExecutable() + 211
19 dyld 0x8fe8aadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8fe86376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8fe86077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff79b64 ecx: 0xbff79adc edx: 0x954f03ba
edi: 0x95f6d451 esi: 0xbff79b14 ebp: 0xbff79af8 esp: 0xbff79adc
ss: 0x00000023 efl: 0x00000282 eip: 0x954f03ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac800000
Logical CPU: 0
Binary Images:
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0x950fe000 - 0x95105fff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x95134000 - 0x953d7ff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x953d8000 - 0x953d9fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x953e9000 - 0x953fefff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x953ff000 - 0x954d3ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x954dc000 - 0x954f6ffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x954f7000 - 0x954f7fff libSystem.B.dylib (169.3) <D7C4320E-C2EA-3A09-A413-D1F78382050D> /usr/lib/libSystem.B.dylib
0x9581f000 - 0x9582dfff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x9582e000 - 0x958c9fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x958ca000 - 0x958cafff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x958cb000 - 0x958f0ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x958f1000 - 0x958fbfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x958fc000 - 0x958ffffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x95900000 - 0x95924fff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x95980000 - 0x959faff7 com.apple.securityfoundation (6.0 - 55115.4) <69D92A90-971C-3CD3-BAB1-ADF958C568BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x959fb000 - 0x959fdffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x95a0a000 - 0x95a70fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x95acb000 - 0x95acbffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95ace000 - 0x95b4aff3 com.apple.Metadata (10.7.0 - 707.11) <F9BB5BBE-69D0-3309-8280-2303EB1DC455> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
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0x95ef4000 - 0x95f16fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x95f17000 - 0x95f1efff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x95f1f000 - 0x95fdcfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x95fdd000 - 0x96038fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x9607c000 - 0x9607dfff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x9607e000 - 0x960a2fff com.apple.PerformanceAnalysis (1.16 - 16) <1F963AEF-27CF-3FEB-BE9C-4C15AFE56DEA> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9631e000 - 0x96edaff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x96edb000 - 0x96edfffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x96ee0000 - 0x97069ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x9706a000 - 0x970b8ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x970b9000 - 0x970e6ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x97117000 - 0x9717bff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x9725e000 - 0x97270ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x97272000 - 0x972baff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x976c3000 - 0x976cfffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x977a7000 - 0x977a8fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x977a9000 - 0x977aaffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x977ab000 - 0x97802ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x97803000 - 0x97910057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x97911000 - 0x9793dff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9793e000 - 0x97971ffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x97972000 - 0x97973fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x97974000 - 0x97ac2ff3 com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x97ac3000 - 0x97ac5ffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x97ac6000 - 0x97ac8fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x97ac9000 - 0x97b18ff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97b19000 - 0x97b1bfff com.apple.securityhi (4.0 - 55002) <027D2D24-4043-3B43-90F3-112FB46903E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x97b83000 - 0x97c15ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x97c16000 - 0x97c19ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x97c1e000 - 0x97c27ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9803c000 - 0x98052fff com.apple.CFOpenDirectory (10.8 - 151.10) <D90DB5D4-6565-3726-B88A-21336CBE9170> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x98055000 - 0x98162ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98169000 - 0x98200ff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x98208000 - 0x98313ff7 libJP2.dylib (850) <3FFCEFA6-317A-34AF-8D99-AEBB017543C5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x98314000 - 0x98356ff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
0x9838f000 - 0x98399ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x983a4000 - 0x983b0ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x983c2000 - 0x983dfff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x98461000 - 0x9849cfef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x99487000 - 0x9978cff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9978d000 - 0x99802ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x9a03d000 - 0x9a048fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9a049000 - 0x9a0b1fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x9a0b2000 - 0x9a152ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9a153000 - 0x9a170fff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x9a190000 - 0x9a1afff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9a208000 - 0x9a270ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9a271000 - 0x9a271fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9a272000 - 0x9a655fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9a656000 - 0x9a65ffff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x9a660000 - 0x9a67dfff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x9a67e000 - 0x9a68dfff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3732
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=115.1M resident=48.4M(42%) swapped_out_or_unallocated=66.6M(58%)
Writable regions: Total=19.5M written=244K(1%) resident=528K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7488K
Stack 64.0M
VM_ALLOCATE 532K
__DATA 5244K
__DATA/__OBJC 148K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1520K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 290.0M
</pre>Can you please post the steps you followed in Creative Cloud installation?
Please attach ~/Library/Logs/PDApp.log and ~/Library/Logs/AdobeDownload/LBS.log files if exists. -
I cannot download creative cloud installer Code: 1
I cannot download creative cloud installer Code: 1.
Hi Norman,
The Error 214 and 81 means the manifest for downloaded files is incorrect.
For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.
Hope this helps.
Regards,
Sumit Singh -
Adobe creative cloud installation error 201
adobe creative cloud installation error 201
How to solve this problem?Install Adobe application manager and try updating to CC desktop application.
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You -
I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.
This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4
Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
You can also find information on how to review your download logs which may provide additional information regarding the failure of the download. -
Unable to download apps with creative cloud installer
Trying to download an app, I get a window that reads Installer wants to make changes type password to allow, after carefully typing in the correct password the installer window does not work. Why isn't the installer working?
Hi JeffCingy
I would suggest to try downloading the Creative Cloud app manager with a different browser like Google Chrome and clear the browsers cache.
Here is a network troubleshooting page if you are having issues with downloading the software. Check your hosts file.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
The link that Rajshree provided is good to go thru for troubleshooting.
Let us know if you are still not able have the CC app working for you.
Thanks
Scott -
I cant finalize the Creative Cloud Installer on my new iMac 27 iCore i7 RETINA with YOSEMITE Os X :(
I just adquired a license to use Photoshop & Lightroom CC.
Unfortunatley, when I start the CREATIVE CLOUD INSTALLER, the installation bar reach maybe 70% and then everything desappear and nothing results installed on my iMac
I checked DESKTOP and APPLICATIONS directory... but, no Adobe CC there:(
How can i fix this problem?
Somebody have the some problem!?Yes, as Shootistbond007 said, this is a user's forum. Adobe staff does come on here to help out once in a while, but for the most part it's just us users.
Where is says "member" on my icon it will have an orange box that says "staff." There is also the MVP badge for "Most Valuable Participants" which is orange too.
Here are a few links that might be useful to you: Error "Failed to Install" Creative Cloud Desktop application
creative cloud desktop failed to install
My creative cloud app wont install
If those aren't of any help to you, try contacting Adobe directly: 1 (800) 833-6687
Contact Customer Care
Benjamin -
I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.
You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
Having trouble installing photoshop or lightroom through creative cloud installer
My correct password is not being accepted by creative cloud install and not letting me download photoshop or lightroom free trial. Please can anyone help?
Was meant to read creative cloud installer not install
-
Lightroom 5 stopped working. Told to remove the program and re-installed. Creative cloud installation does not proceed to 0%. What is wrong? Using a PC.
I installed the Creative Cloud again. Now it works.
-
Adobe Creative Cloud installer crashes on launch
This is my scenario:
1. Sucessfully installed and ran CC with PS, Lightroom etc in OSX 10.8
2. Cloned the disk since I was switching to a new SSD
3. CC or any of the Adobe apps did not launch any more
4. Removed all adobe apps with the app "Adobe Creative Cloud Cleaner Tool"
5. Repaired disk permissions
6. CC Installer crashes on launch
Crash report:
Process: Creative Cloud Installer [632]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [136]
User ID: 502
Date/Time: 2013-07-07 20:50:29.778 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9848c3ba __kill + 10
1 libsystem_kernel.dylib 0x9848b4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x9729051b abort + 215
3 libc++abi.dylib 0x95ed07e0 abort_message + 151
4 libc++abi.dylib 0x95ece249 default_terminate() + 34
5 libc++abi.dylib 0x95ece289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x95ece2f1 std::terminate() + 23
7 libc++abi.dylib 0x95ecf3e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x001c008f 0xea000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x001c01d6 0xea000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x001bf8de 0xea000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x001bf94c 0xea000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x001bfc0a 0xea000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x001bfda6 0xea000 + 875942
14 dyld 0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8feeae05 dyld::initializeMainExecutable() + 211
19 dyld 0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8feea077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff15b74 ecx: 0xbff15aec edx: 0x9848c3ba
edi: 0x97290451 esi: 0xbff15b24 ebp: 0xbff15b08 esp: 0xbff15aec
ss: 0x00000023 efl: 0x00000286 eip: 0x9848c3ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac9e4000
Logical CPU: 0
Binary Images:
0xea000 - 0x207fef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
0x237000 - 0x2e2fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x8fee9000 - 0x8ff1be57 dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld
0x9000c000 - 0x90013fff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x90286000 - 0x9028afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x903e4000 - 0x903eefff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x9048d000 - 0x90507ff7 com.apple.securityfoundation (6.0 - 55115.4) <69D92A90-971C-3CD3-BAB1-ADF958C568BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x90508000 - 0x9059fff7 com.apple.ink.framework (10.8.2 - 150) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x905a0000 - 0x905a0fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x905a1000 - 0x905befff libxpc.dylib (140.43) /usr/lib/system/libxpc.dylib
0x905bf000 - 0x905c1fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x905c2000 - 0x907d9fff com.apple.CoreData (106.1 - 407.7) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x907da000 - 0x90996ffd libicucore.A.dylib (491.11.3) /usr/lib/libicucore.A.dylib
0x9099b000 - 0x9099bfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x909f4000 - 0x90a56fff libc++.1.dylib (65.1) /usr/lib/libc++.1.dylib
0x90a5d000 - 0x90a82ffb com.apple.framework.familycontrols (4.1 - 410) /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90c25000 - 0x90c26ffd com.apple.TrustEvaluationAgent (2.0 - 23) /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x90c27000 - 0x90c2bffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x90c2c000 - 0x90c35fff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x90c36000 - 0x90c6cffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x90c6d000 - 0x90c75fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x90c76000 - 0x90d81ff7 libJP2.dylib (850) <3FFCEFA6-317A-34AF-8D99-AEBB017543C5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x90d82000 - 0x90d9ffff libCRFSuite.dylib (33) /usr/lib/libCRFSuite.dylib
0x90da0000 - 0x9195cff3 com.apple.AppKit (6.8 - 1187.39) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91bdd000 - 0x91bebfff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91bf0000 - 0x91cd9ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x91cda000 - 0x91d31ff3 com.apple.HIServices (1.20 - 417) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91d32000 - 0x9214ffff FaceCoreLight (2.4.1) /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9215a000 - 0x921b4ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x92203000 - 0x92212fff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92213000 - 0x9221dfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x9226a000 - 0x9226bfff libsystem_sandbox.dylib (220.3) /usr/lib/system/libsystem_sandbox.dylib
0x92484000 - 0x924a9ff7 com.apple.CoreVideo (1.8 - 99.4) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x924aa000 - 0x92542fff com.apple.CoreServices.OSServices (557.6 - 557.6) <8DEEED08-A4B3-3B08-8C2A-BDDBF005B43F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x92589000 - 0x92592ffd com.apple.audio.SoundManager (4.0 - 4.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92593000 - 0x92596fff com.apple.help (1.3.2 - 42) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92614000 - 0x92678ff7 com.apple.datadetectorscore (4.1 - 269.3) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x926e2000 - 0x926fefff libPng.dylib (850) <26AD967A-D55E-3C5A-A643-D9953136DE58> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x926ff000 - 0x92700fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x92701000 - 0x927a1ff7 com.apple.QD (3.42.1 - 285.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x927a2000 - 0x92811ffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x92812000 - 0x928c1ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x928c2000 - 0x928c8fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x928c9000 - 0x928cbfff com.apple.securityhi (4.0 - 55002) <027D2D24-4043-3B43-90F3-112FB46903E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x93605000 - 0x9365cff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x9365d000 - 0x93a40fff com.apple.HIToolbox (2.0 - 626.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93bf3000 - 0x93bf4fff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x93c4f000 - 0x93caafff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x93cab000 - 0x93cb9ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x93cba000 - 0x93db2ff9 libsqlite3.dylib (138.1) /usr/lib/libsqlite3.dylib
0x93db3000 - 0x94073ff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x94701000 - 0x94701fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9470d000 - 0x9475cff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9496e000 - 0x9497affa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x94a22000 - 0x94babff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x94bac000 - 0x94bfaffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x94bfb000 - 0x94c04fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x94c05000 - 0x94ea8ff3 com.apple.CoreImage (8.4.0 - 1.0.1) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x94f5e000 - 0x94f61ff7 libcompiler_rt.dylib (30) /usr/lib/system/libcompiler_rt.dylib
0x94fa5000 - 0x94fd6fff com.apple.DictionaryServices (1.2 - 184.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x953e0000 - 0x95422ff7 libcups.2.dylib (327.6) /usr/lib/libcups.2.dylib
0x95455000 - 0x954e7ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x954e8000 - 0x954ecff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x954ed000 - 0x95597fff com.apple.LaunchServices (539.9 - 539.9) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x95598000 - 0x9559bffc libpam.2.dylib (20) /usr/lib/libpam.2.dylib
0x9559c000 - 0x9559cfff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9559d000 - 0x955b4fff com.apple.GenerationalStorage (1.1 - 132.3) /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x955b5000 - 0x955b5fff com.apple.Carbon (154 - 155) <17F1B675-E054-3D2C-900B-C9CE69F1FC31> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x955b6000 - 0x955d3ff7 libresolv.9.dylib (51) /usr/lib/libresolv.9.dylib
0x955ee000 - 0x95633ff7 com.apple.NavigationServices (3.7 - 200) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x95634000 - 0x95667ffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x95c43000 - 0x95c4cff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x95ca9000 - 0x95caaffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x95cab000 - 0x95d11fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x95d12000 - 0x95d87ff7 com.apple.ApplicationServices.ATS (332 - 341.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x95d88000 - 0x95d89fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x95dba000 - 0x95e8eff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x95e8f000 - 0x95e9bff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x95ecd000 - 0x95eeffff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x95ef0000 - 0x95ef0fff libkeymgr.dylib (25) /usr/lib/system/libkeymgr.dylib
0x95efc000 - 0x96055ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96056000 - 0x96498fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x96499000 - 0x964abff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x964ac000 - 0x964b6ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x964b7000 - 0x964baffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x964bb000 - 0x964dffff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x964e0000 - 0x964f2fff libbsm.0.dylib (32) /usr/lib/libbsm.0.dylib
0x96595000 - 0x96595ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x96596000 - 0x96596fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96e15000 - 0x96ec9fff com.apple.coreui (2.0 - 181.1) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96ed8000 - 0x970c0ffb com.apple.CoreFoundation (6.8 - 744.19) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x970c1000 - 0x971b2ffc libiconv.2.dylib (34) /usr/lib/libiconv.2.dylib
0x971b3000 - 0x971dcfff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x971dd000 - 0x97241ff3 libstdc++.6.dylib (56) /usr/lib/libstdc++.6.dylib
0x97242000 - 0x972fffeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x97300000 - 0x97300fff libSystem.B.dylib (169.3) /usr/lib/libSystem.B.dylib
0x97301000 - 0x97320ff3 com.apple.Ubiquity (1.2 - 243.15) /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x97321000 - 0x9732dffe libkxld.dylib (2050.24.15) /usr/lib/system/libkxld.dylib
0x97330000 - 0x9733bfff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9733c000 - 0x973a4ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97483000 - 0x974cbff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x974cd000 - 0x974d4ffb libunwind.dylib (35.1) /usr/lib/system/libunwind.dylib
0x974d5000 - 0x974d9fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x974da000 - 0x975e7ff3 com.apple.ImageIO.framework (3.2.1 - 850) /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x975e8000 - 0x97615ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x97616000 - 0x97751ff7 libBLAS.dylib (1073.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x97752000 - 0x9777eff7 libsystem_info.dylib (406.17) /usr/lib/system/libsystem_info.dylib
0x9777f000 - 0x97785fff libGFXShared.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x97786000 - 0x977c5ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x977c6000 - 0x977cdff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x977d9000 - 0x977effff com.apple.CFOpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x977f0000 - 0x9780eff3 com.apple.openscripting (1.3.6 - 148.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9796d000 - 0x97971fff com.apple.OpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x97972000 - 0x97a70ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x97a71000 - 0x97af6ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x98015000 - 0x9806ffff com.apple.Symbolication (1.3 - 93) <2C7B4F90-8834-3BCB-81BF-001B31452FB6> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x98070000 - 0x9812eff3 com.apple.ColorSync (4.8.0 - 4.8.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x98131000 - 0x9816cfef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9816d000 - 0x9816fffd libCVMSPluginSupport.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
0x981a1000 - 0x981c5fff com.apple.PerformanceAnalysis (1.16 - 16) <1F963AEF-27CF-3FEB-BE9C-4C15AFE56DEA> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x981c6000 - 0x981d4fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x981d5000 - 0x981d5ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9823d000 - 0x982a5fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x982dc000 - 0x982e3fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x982e4000 - 0x98332ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x98333000 - 0x9833fff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x98340000 - 0x98384ff7 libGLU.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x983dc000 - 0x98477fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x98478000 - 0x98492ffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x98493000 - 0x9884bffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9884c000 - 0x989c4ff5 com.apple.QuartzCore (1.8 - 304.3) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x99410000 - 0x9952cffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9952d000 - 0x9956ffff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x997de000 - 0x997feffd com.apple.ChunkingLibrary (2.0 - 133.3) /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x997ff000 - 0x99814fff com.apple.ImageCapture (8.0 - 8.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x9985d000 - 0x998befff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9995d000 - 0x999d9ff3 com.apple.Metadata (10.7.0 - 707.11) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x999da000 - 0x999e8ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x99a15000 - 0x99d35ff3 com.apple.Foundation (6.8 - 945.18) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x99d36000 - 0x99d39ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99d3a000 - 0x99d3cffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x99d3d000 - 0x99e8bff3 com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x99e8c000 - 0x99e9fff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x99ea0000 - 0x99ea1fff liblangid.dylib (116) /usr/lib/liblangid.dylib
0x99ea2000 - 0x99ee4ffb com.apple.RemoteViewServices (2.0 - 80.6) /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x99f28000 - 0x99f35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x99f36000 - 0x99f36fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x99f37000 - 0x99f50fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x99f51000 - 0x99f51fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x9a1ed000 - 0x9a202fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9a203000 - 0x9a204fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x9a217000 - 0x9a21bffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9a21c000 - 0x9a268fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x9a269000 - 0x9a56eff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x9a56f000 - 0x9a67c057 libobjc.A.dylib (532.2) /usr/lib/libobjc.A.dylib
0x9a67d000 - 0x9a68dff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 512
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=115.1M resident=65.7M(57%) swapped_out_or_unallocated=49.4M(43%)
Writable regions: Total=19.5M written=252K(1%) resident=540K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7480K
Stack 64.0M
VM_ALLOCATE 932K
__DATA 5224K
__DATA/__OBJC 164K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1528K
__OBJC/__DATA 64K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 290.4MAfter a full day of reading forums to no avail, Apple Support actually solved this issue. In OS 10.8.4, no Abode Cloud app would launch. The splash screen would appear and that's it. This solved it -
This how you repair/reset a user's permissions and ACLs in Lion. You need to run theresetpassword utility.
Restart Lion holding down CMD+R.
This brings up the Repair Utilities screen. On top, in the Menu Bar click the Utilities item then select Terminal.
In the Terminal window, type resetpassword and hit the return key.
The Password reset utility launches, but you’re not going to reset the password.Instead, click on the icon for your Mac’s hard drive at the top. From the drop-down below it, select the user account where you are having issues.
At the bottom of the window, you’ll see an area labeled ‘Reset Home Directory Permissions and ACLs’. Click the Reset button there.
The reset process takes a couple of minutes. Repeat for all accounts and then restart. -
Adobe creative cloud installer crashes under OSX 10.10.1
When I attempt to run the Adobe creative cloud installer on my iMac, the installer crashes. I can download and install other software, so the basic process works.
The crash report follows.
Thanks!
Geoge
Process: Creative Cloud [283]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: Creative Cloud
Version: 1.9.0.465 (???)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Creative Cloud [283]
User ID: 501
Date/Time: 2015-01-19 07:59:56.332 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: DCA48D91-F3B3-C09F-67CA-5F6309F61246
Time Awake Since Boot: 150 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000b
VM Regions Near 0xb:
-->
__TEXT 00000000000cf000-000000000011c000 [ 308K] r-x/rwx SM=COW /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x95c62aa0 _platform_strcmp + 80
1 libobjc.A.dylib 0x969133fc _class_getLoadMethod_nocheck(objc_class*) + 76
2 libobjc.A.dylib 0x969133a3 _class_hasLoadMethod + 24
3 libobjc.A.dylib 0x9690817f _read_images + 420
4 libobjc.A.dylib 0x9690760c map_images_nolock + 1526
5 libobjc.A.dylib 0x96906ffc map_images + 54
6 dyld 0x8fe49887 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 687
7 dyld 0x8fe495b3 dyld::registerImageStateBatchChangeHandler(dyld_image_states, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 197
8 dyld 0x8fe52089 dyld_register_image_state_change_handler + 90
9 libdyld.dylib 0x93abcbb8 dyld_register_image_state_change_handler + 91
10 libobjc.A.dylib 0x9691a8f6 _objc_init() + 94
11 dyld 0x8fe590b3 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 291
12 dyld 0x8fe59218 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
13 dyld 0x8fe552f0 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 296
14 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
15 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
16 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
17 dyld 0x8fe55176 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 120
18 dyld 0x8fe553e1 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 79
19 dyld 0x8fe47125 dyld::initializeMainExecutable() + 183
20 dyld 0x8fe4abad dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2793
21 dyld 0x8fe46232 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 428
22 dyld 0x8fe46047 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000b55 ebx: 0x0017c010 ecx: 0x969224ab edx: 0x000000b5
edi: 0x969224ab esi: 0x00000003 ebp: 0xbff2f218 esp: 0xbff2f1e4
ss: 0x00000023 efl: 0x00010212 eip: 0x95c62aa0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000000b
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xcf000 - 0x11bff7 +com.adobe.acc.AdobeCreativeCloud (1.9.0.465 - ???) <E19F63D7-4EC4-3AF8-AE9F-C110F6441B95> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
0x12a000 - 0x12afff com.apple.Cocoa (6.8 - 21) <6AF80DDB-C28E-36FF-BC11-D7D561AC52A9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x12e000 - 0x15bff7 +com.growl.growlframework (1.3 - 1.3) <5C271922-7459-3DCB-BDC2-53135B47CDDC> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0x17c000 - 0xd68fff com.apple.AppKit (6.9 - 1343.16) <FC30E524-3BC6-3220-BBB5-1512A4ED5E7B> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1338000 - 0x1374ff3 com.apple.RemoteViewServices (2.0 - 99) <2839C2F1-88DA-3843-87BF-441A374A8967> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x139e000 - 0x14d0ffb com.apple.UIFoundation (1.0 - 1) <00A59CFF-A217-3998-B22E-6E452278A302> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x1530000 - 0x15bcff3 com.apple.PerformanceAnalysis (1.0 - 1) <CB175B15-8AA3-3ECA-88ED-E561D7722DFB> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x160c000 - 0x16d6fff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1759000 - 0x1793ff7 com.apple.DebugSymbols (115 - 115) <D01FFA10-1734-31C5-B5A1-9CB61463FC15> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x17b2000 - 0x1844fff com.apple.CoreSymbolication (3.1 - 56072) <BADFFEF1-5CD8-37BC-B8FD-7C955EF0D0A1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x1859000 - 0x1899fff com.apple.Symbolication (1.4 - 56045) <BE1C4846-DA11-365D-9B46-3FF130401839> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x8fe45000 - 0x8fe78e03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
0x90080000 - 0x90084fff libheimdal-asn1.dylib (398.1.2) <71FCB9F7-A330-3C02-89F3-B483B1C67E54> /usr/lib/libheimdal-asn1.dylib
0x90085000 - 0x9009efff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x90a4e000 - 0x90ac8fff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90ac9000 - 0x90b24ffb libTIFF.dylib (1231) <14F5E31A-4ABC-3DF7-AB85-9DB406D3613C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90b25000 - 0x90b2bff7 libsystem_networkextension.dylib (167.1.10) <FC20E3AD-A53D-3346-AC71-829E82832AE8> /usr/lib/system/libsystem_networkextension.dylib
0x90b2c000 - 0x90b2dfff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x90b2e000 - 0x90e20ffb com.apple.CoreImage (10.0.33) <75B23F45-8D99-3521-89AE-AF2AF4487096> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x90e21000 - 0x90e6affb libFontRegistry.dylib (134) <023BB8A2-8BBA-30DC-B0C2-A5F0AE3667D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90e6b000 - 0x91169ff7 com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <C18EC809-6E67-3D9C-82D5-34170A81254C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9119c000 - 0x91572ff7 com.apple.HIToolbox (2.1.1 - 756) <5204085A-4D56-3430-889F-11C42E43729B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91573000 - 0x91573fff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
0x915c3000 - 0x916c3ff7 com.apple.LaunchServices (644.12 - 644.12) <4C578D41-6004-38F8-A0DF-81B15BA3864E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x916c4000 - 0x916ceffb com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x916cf000 - 0x91733ff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x91734000 - 0x917aafff com.apple.securityfoundation (6.0 - 55126) <64E4CE02-8BE6-3408-99A5-23E5CF7545BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x917ab000 - 0x91801fff libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib
0x91824000 - 0x9184aff3 libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
0x9184b000 - 0x91978ff7 com.apple.coreui (2.1 - 305) <8D2978A1-8152-32CB-B265-4C923FDF3017> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x972f9000 - 0x9772cff3 com.apple.vision.FaceCore (3.1.6 - 3.1.6) <EF92C25B-3E33-379F-A862-75C2FCA8B386> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x9772d000 - 0x977cafff com.apple.ink.framework (10.9 - 213) <F47949BC-ABEE-329B-B568-71C6FEF761F6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x97811000 - 0x97811fff com.apple.ApplicationServices (48 - 48) <76C301A4-705B-33DE-BA11-C89DCF1EDCDD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x97866000 - 0x97885ff7 com.apple.GenerationalStorage (2.0 - 209.11) <34CF76B2-8052-359D-816D-092608FB6919> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x97886000 - 0x97a15ff3 libsqlite3.dylib (168) <C3F78985-C19B-3320-9F71-543969632128> /usr/lib/libsqlite3.dylib
0x97a4b000 - 0x97ac1ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <B6F346D2-BF88-3925-B962-E59267FA2268> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97ac2000 - 0x97b05fff libGLU.dylib (11.0.7) <3519CD46-386A-3702-A5EE-AE59923C5AA7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97b06000 - 0x97b07fff libSystem.B.dylib (1213) <77FA0B3F-4412-31F6-A798-21D068AE16C3> /usr/lib/libSystem.B.dylib
0x97b08000 - 0x97b0cffb com.apple.IOSurface (97 - 97) <ADB57CD2-455A-317C-818E-6379BF427D10> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x97c76000 - 0x97c78fff com.apple.loginsupport (1.0 - 1) <47A71885-BB14-3DB8-AE19-F74ABA120290> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x97c79000 - 0x97ca8fff com.apple.CoreVideo (1.8 - 145.1) <A59466FC-6B5A-3B36-BDD4-AC9CD581B7A1> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97cb7000 - 0x97da8ffb libiconv.2.dylib (42) <4AF77F10-0BEC-3BE0-99DF-C5170EDB316B> /usr/lib/libiconv.2.dylib
0x97da9000 - 0x97e06ff3 com.apple.print.framework.PrintCore (10.0 - 451) <2563665B-7B7F-3B8A-83B1-E5AC8D389909> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x97e5d000 - 0x97e5dfff com.apple.audio.units.AudioUnit (1.12 - 1.12) <64ED443E-25D5-3A2C-A028-0D0C7FAF57C6> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x97f0c000 - 0x97f17ff7 com.apple.CrashReporterSupport (10.10 - 629) <BB92BB57-6F2F-3348-BEF4-58036DF40FA4> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x97f18000 - 0x97f8bffb com.apple.framework.CoreWLAN (5.0 - 500.35.2) <F46A7092-ADC6-3596-B046-8026F2814D8D> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9802e000 - 0x98035ff3 libunwind.dylib (35.3) <29D9343F-9A0A-3535-B0AE-E7CC761D95EE> /usr/lib/system/libunwind.dylib
0x98036000 - 0x98044ff7 com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <637E7AB2-1077-319C-A6A2-D0D0F01951BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x98045000 - 0x98047fff libsystem_coreservices.dylib (9) <20E66A47-8D67-344A-A393-73926F0E5FB2> /usr/lib/system/libsystem_coreservices.dylib
0x98048000 - 0x98059ff3 libsystem_coretls.dylib (35.1.2) <87AE2CBB-A397-3392-A152-02AEA6D194D6> /usr/lib/system/libsystem_coretls.dylib
0x98111000 - 0x98112fff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x98a97000 - 0x98ba3fe3 libvDSP.dylib (512) <54403134-29AE-3806-89D7-2CBA7B455736> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x98ba4000 - 0x98ca8ff7 libJP2.dylib (1231) <77B25D2E-F9DE-3565-894A-970DE207B0EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x98ce4000 - 0x98d0bfff libdispatch.dylib (442.1.4) <B26A176C-39F7-3362-B128-27B1211068B9> /usr/lib/system/libdispatch.dylib
0x98d0c000 - 0x98e50fff com.apple.ImageIO.framework (3.3.0 - 1038) <98EC2248-5270-3CB5-84FD-CD225A9875D4> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98e54000 - 0x98e54fff com.apple.Accelerate (1.10 - Accelerate 1.10) <180BFBE5-2218-3A6F-A1B2-CCA1C92B66F7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98e55000 - 0x98ec0ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x98ec1000 - 0x98ed6ffb com.apple.MultitouchSupport.framework (260.30 - 260.30) <2E28AF1C-AC6C-364F-B181-C5926A7F5A4D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x98ed7000 - 0x98f1eff3 com.apple.AppleJPEG (1.0 - 1) <C14A2B49-A664-3EDE-9B9B-6A678ED7F8DE> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x99080000 - 0x993dfffb com.apple.Foundation (6.9 - 1151.16) <76BF64BB-34C4-3409-BB6F-CAACDEE7681A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x993e4000 - 0x993f0ff3 libcommonCrypto.dylib (60061) <024B3913-15C6-3005-9E5A-EB24918F6977> /usr/lib/system/libcommonCrypto.dylib
0x993f1000 - 0x99423ff7 com.apple.GSS (4.0 - 2.0) <36CBBD76-19AC-333E-AB52-A93800ABC89A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x99424000 - 0x9944aff7 com.apple.IconServices (47.1 - 47.1) <9C537499-B375-3F84-BF4A-EEF757FC26A9> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x9944b000 - 0x9949eff7 com.apple.HIServices (1.22 - 519) <5B54AB76-C487-367B-ACD5-2AF6BC85E1B9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9949f000 - 0x994a8fff libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib
0x994a9000 - 0x994cfffb libPng.dylib (1231) <A9ACFC7E-9F25-3F15-AFAB-C74C3DAA1D06> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 18
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4086
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=132.3M resident=38.1M(29%) swapped_out_or_unallocated=94.2M(71%)
Writable regions: Total=27.9M written=1312K(5%) resident=2096K(7%) swapped_out=0K(0%) unallocated=25.9M(93%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 18.1M
MALLOC (admin) 16K
Stack 64.0M
VM_ALLOCATE 8K
__DATA 6424K
__IMAGE 528K
__LINKEDIT 30.8M
__OBJC 2200K
__TEXT 101.5M
__UNICODE 544K
mapped file 70.1M
shared memory 4K
=========== =======
TOTAL 294.0M
System Profile:
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus:
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: USB Receiver
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F8A00000000, 0x5052494E4345544F4E000000000000000000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x484D50313235533645465238432D53362020
Parallel ATA Device: PIONEER DVD-RW DVR-K06A
Serial ATA Device: ST3500630AS Q, 500.11 GB
Network Service: AirPort, AirPort, en1
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1Hello Sheena,
Thank you for your reply. I believe that when trying to promote a controversial system like the Creative Cloud, everything should work flawlessly. A special CC installer is needed to install the CC Desktop, then you have to spend hours reading and trying to make this work. It’s really frustrating.
Fortunately, this milestone made me realize that perhaps Lightroom is not for me anymore. I have been an ardent fan of Adobe’s photo products, have bought many of them for years, almost since the first versions of Photoshop, but last year I wasn’t able to buy Photoshop CS6 – it had to be through the CC. I like to buy a product, own its license for whatever time I choose and then buy a new one if it pleases me. I cannot do this in the CC, where I am forced to continue paying for a product no matter what (it is a curtailment of the freedom of choice).
I also learned that in the very near future Lightroom could also be included in that ominous list of products in the CC., so I believe this is the time to say good-by to Adobe photo products. It is a shame that a marketing strategy that worked so well since the beginning of Photoshop, should now be substituted for such a widespread-disliked experiment called the Creative Cloud. Perhaps it works fine for large businesses, but not for smaller ones, the ones that put Photoshop and Lightroom where they are now.
Adobe, we made you grow and now you think you don't need us anymore, so you dump us.
Good-by and good luck, Adobe.
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